California Central Valley
Citrus Heights, Fair Oaks, Roseville:

Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Progent's Computer Consulting Offerings at a Glance
Progent's Network Consulting services are geared on small companies who require fast and economical assistance for system availability, security, efficiency, or maintenance. The following abbreviated examples of consulting support and technical experience will provide you with an idea of how Progent can help enhance the business advantage of your computer system.

• Progent's 24 by 7 Computer Network Monitoring Services include Proactive, automated network monitoring, Timely, expert resolution to issues, affordable support escalation when required, On-Site network support to reduce costs and solve issues quickly, Help Desk Call Center for expert remote support, and budget priced system outsourcing packages for organizations.
  
  
• Progent's security services include complete security auditing, disaster recovery, virus defense and deletion, spam filtering, firewall technology, Internet provider relationships, backup strategy definition, and planning for secure commerce.
  
  
• Progent's fault tolerant design professionals and Cisco CCIE-certified consulting experts can help you deploy the latest connectivity technology to implement inexpensive fault-tolerant Internet connections.
  
  
• Progent is experienced in providing consulting installing Active Directory systems to correct poor initial decisions in deploying this complex product. Progent can advise deployment methods that address important configuration options such as AD naming standards, hierarchical model, system management structure, use and organization of group policy objects, plus security and auditing configurations. Progent can also analyze the impacts of server and service configurations on operational goals and performance requirements.
  
  
• Progent's founder and chief technologist, Les Kent, was the architect for a Microsoft Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year high-tech industry veteran, has been responsible for the creation and successful implementation of hundreds of innovative business solutions using Microsoft technologies.
  
  
• Apple Macintosh professionals can support the creative aspects of the Macintosh environments by offering support services and knowledge transfer in graphics, audio, and video. Progent's professionals can provide expertise in a range of Mac programs including Photoshop, InDesign, Apple Logic, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also help you with specific areas such as digitizing audio or video or setting up an video post production facility.
  
  
• Managed System Monitoring is a type of shared outsourcing that allows your internal IT staff to benefit from the server monitoring services of an outside consulting firm. If your organization has a small internal technical staff, Progent's Managed Network Monitoring co-sourcing package is a cost effective way to maximize system availability, performance and security. For customers who subscribe to Progent's Managed Network Monitoring Package Progent performs a needs assessment and configures Operations Manager, sets up MOM server infrastructure to monitor your servers, provides Help Desk Call Center support coordinated with MOM, monitors, analyzes, and/or resolves problems, and performs regular service maintenance including installation of service packs and security patches.
  
  
• By making sure that the appropriate equipment service contracts are in place and that your network system has secure remote access, Progent's Outsourced IT support packages set the foundation for quick resolution of server problems plus fast and cost effective technical support thanks to remote monitoring and troubleshooting. Progent can reduce expenses by helping you create rules-based scripts that allow Operations Manager to take complex corrective actions which would otherwise require the manual intervention of technical personnel. When you need troubleshooting expertise from Progent's expert certified professionals, you will receive priority attention.
  
  
• There are over seventy-five mission-critical class Internet Data Centers in the San Francisco Bay Area, and Progent's Secure Data Center consulting professionals can enhance your system’s fault tolerance and performance by helping you select a Data Center that meets the specific needs of your company, including geographic proximity, space, connectivity, budget, and extra additional features and services.
  
  
  
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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you are in need of technical help, information technology outsourcing, or advanced expertise from a certified Progent engineer:

Call 916-910-1200 or send email to information@progent.com