Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Progent's network support services for small organizations in the Citrus Heights area are focused on customers who require quick and economical help with system reliability, security, efficiency, manageability, or recovery. The following brief selection of Progent's consulting support services and practice areas should provide an idea of the ways Progent's team can assist your company to enhance the competitive value of your computer network.



  • Progent's easy by-the-minute billing rates requires no complicated contracts, retainers or hidden charges. Many competitors have minimum charges or other extra charges that increase service. For remote support from Progent during normal business hours, you only get charged for the time spent resolving your issue. If it only takes ten minutes to resolve your problem, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you are charged exclusively for the time when a Progent expert is actually onsite solving your issues. Just Progent's value priced by-the-minute rate. For urgent same-day on-site service calls, you might be charged for our engineerís travel time, but never a higher emergency rate. Since Progent has a large pool of engineers located within the entire Northern California service territory, an available consultant is typically near to help. Progent can in addition provide on-premises service to the majority of zip codes in the U.S. within one business day of receiving a support request.

  • Progent's Cisco-certified SIP trunk consultants and CUBE configuration experts can assist organizations of any size to design, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based IP PSTN trunks. Progent can provide affordable remote or on-premises support to help companies to move smoothly to a productive communications environment that offers accelerated return on investment. Progent's Gold-certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.

  • Progentís Wireless Site Survey helps you to plan and install a WiFi wireless LAN optimized for your facilities, offering your business a WLAN that delivers the reception, performance, load-handling capability, QoS, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service. Progentís onsite wireless survey features physical walkthroughs, spectrum and security audits of your current wireless network, evaluation of your site's floor plans, measuring for radio frequency contention, signal propagation modeling, identification of optimum locations for client-specified Wi-Fi APs such as Cisco Aironet APs, Meraki access points and Apple AirPort products, and a comprehensive report defining the new wireless network.

  • Progent offers convenient, quick, and economical access to Cisco CCIE engineers. Cisco Certified Internetwork Experts are recognized network experts who are awarded this prestigious certification only after thorough examination by Cisco. CCIEs can handle the most complex problems associated with network design, deployment, troubleshooting, and service. Progentís CCIE experts work closely with Cisco engineers in identifying issues with Cisco's IOS software and devising workarounds or obtaining patches to correct problems. Progent offers quick contact with a CCIE by telephone so you can get instant help for complex network troubles that are impacting worker productivity but are beyond the expertise of your usual IT support providers.

  • Microsoft Windows Server 2008 R2 is a major advance in making information networks more protected and fault tolerant, easier to virtualize and manage, higher performing, and able to offer a better environment for web hosting and development. Progent's Microsoft Gold-certified Windows 2008 engineers can assist your company get the most from the enhancements built into Microsoft Windows Server 2008 R2 by delivering consulting, support, education, staffing, network monitoring, and security engineering expertise. Progent can also assist you to prepare for and execute an efficient upgrade to Microsoft Windows Server 2012 R2. If you are planning on building a hybrid network model that combines local systems with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

  • Progent's Microsoft-certified staff and experts in Macintosh technology can assist you to connect your Apple Mac desktops with your Exchange server through expert Entourage and Office Outlook for Apple Mac support. Progent will ensure that your Microsoft Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App are properly enabled. Progent can also provide a broad range of Exchange support including integration, troubleshooting, security management, remote access, performance tuning, plus spam protection and email encryption. Progent also can provide tailored one-on-one Macintosh training.

  • Progent's wireless integration consultants offer broad backgrounds in the integration and support of wireless information technology and can assist you to design, configure, administer and repair wireless ecosystems that are secure, resilient, scalable, easy to manage and operate, able to handle your critical workloads, and seamlessly incorporated into hybrid cloud environments. Online and on-premises support offered by Progent span a variety of wireless technologies such as smartphone and tablet integration, Wi-Fi network design and deployment, Wi-Fi site surveys, Cisco wireless IP phone configuration, and building-to-building wireless connections.

  • Progent has delivered online IT consulting service to businesses in each state in the United States. Many of these clients have shown their high regard for Progent through testimonials to the high quality of Progent's service personnel. Take a look at Progent's customer testimonials to see what they have said about the high level of Progent's IT services.



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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you are in need of technical support, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 916-910-1200 or visit Contact Progent.
















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