Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Progent's network consulting for small organizations in the city of Citrus Heights are concentrated on customers who require immediate and affordable assistance for system stability, protection, productivity, manageability, or recovery. The following short selection of Progent's engineering support services and networking expertise should give you a sense of how Progent can assist you to increase the business value of your computer system.



  • Progent offers a selection of low-cost, flat-rate services intended to enable small and medium-size businesses to utilize the same advanced technology deployed by many of the industry's leading corporations. The ProSight portfolio of network monitoring and management services addresses all key facets of modern networking such as email content filtering, security and compliance, patch management, automated backup and disaster recovery, infrastructure management, private cloud hosting, and IT asset documentation management. To read Progent's eBook about the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

  • Progent can provide online or on-premises access to a certified CCIE specialist to help your business to design, implement, manage and repair converged communications environments that incorporate Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have in-depth experience assisting companies of any size to create advanced collaboration ecosystems by delivering services that include Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, Voice over IP and video phones and soft phones configuration, and Cisco wireless IP phone deployment. Progent can assist you with Cisco's entire library of Unified Communications applications like Jabber, WebEx, Unity Express, Cisco Unified Contact Center Express, and Unified Attendant Console.

  • Progent provides Enterprise Resource Planning support services through application professionals who can help with for a broad selection of business applications including Microsoft Dynamics business solutions, software from other vendors, and legacy applications. Progent can provide support for vital areas of business software including accounting, ERP, Manufacturing Resource Planning, project accounting, supply chain management, plus management systems for human resources, sales, retail, and product distribution.

  • There are several hundred enterprise-grade Internet Data Centers in the San Francisco Bay Area and larger metropolitan areas across the U.S., and Progent's colocation support team can enhance your systemís fault tolerance and performance by helping you select a colocation facility that meets the particular requirements of your business including geographic proximity, space, connectivity, affordability, and extra additional features and services. Progentís data center IT services are designed for businesses with hardware housed at colo hosting facilities and requiring on-demand in-person help at the colocation facility as well as remote help from Microsoft and Cisco certified experts. Progent provides a variety of colo center support services such as system topology analysis, Windows and Linux server integration and maintenance, tech support for server and communications infrastructure, development and installation of non-stop configurations, architecting and deploying layered security defenses, firewall integration and support, designing load balancing environments, and planning fault tolerant server clustering systems.

  • Progent can provide your organization affordable online access to Microsoft Exchange 2016 Server planning and deployment support, certified Exchange 2013 consulting experts, Exchange Server 2010 experts and Exchange 2007 Server consultants to create a fault-tolerant email solution that includes protected email connectivity throughout your small business. For road warriors with handheld computing devices, Progent offers Apple, Android, and Windows tablet and smart phone integration services and RIM Blackberry administration expertise.

  • Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, security, uptime, BOYD integration, plus integrated BI. Innovations include PolyBase for handling structured and unstructured files in one appliance for data warehousing, R language integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants offer online and onsite support to assist businesses of all sizes to design, deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.

  • Progent's low-priced after-hours online technical support program offers companies 24x7 availability of remote support from Progent's Technical Response Center (TRC). Support services offered outside standard business hours include fixing issues with Windows server products, MS Windows desktop support, help with MS Office applications, system backup/restore, and fundamental routing and switching help for Cisco networking products.

  • Progent's Microsoft-certified Skype for Business consultants offer remote and onsite expertise for organizations of any size to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or mixed deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration systems such as Cisco UC. Progent's certified information security experts can help you to create and verify a security strategy for your Skype for Business solution that meets government and industry standards.

    Progent's Technical Response Center is dedicated to providing the highest level of online network support offered anywhere for both urgent as well as non-critical problems. For urgent problems that impact multiple workers, crucial individuals, or a line-of-business application, the TRC is set up to engage in one hour or less. For non-critical problems, the TRC is committed to address your issue in less than two hours. Regardless of criticality, your ticket will be created promptly and correctly, you will receive a confirmation from the ticketing system, and the TRC will contact you on each corrected problem to confirm you are satisfied with the outcome and ready to close out the ticket. Learn more details about Progent's Technical Response Center Customer Commitment.

    Progent's Microsoft Gold-certified System Center 2012 Operations Manager consulting experts have more than 15 years of background designing, implementing, enhancing and repairing Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to remediate critical issues detected by System Center 2012 Operations Manager. Progent can also provide System Center 2016 Operations Manager (SCOM 2016) expertise to assist you to upgrade smoothly from Operations Manager 2016 to Operations Manager 2016.



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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you need technical help, IT outsourcing, or high-level services from a Progent consultant, call 916-910-1200 or visit Contact Progent.
















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