Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Progent's Computer Consulting Services in a Nutshell
Progent's Network Support services are focused towards small and midsize businesses who need fast and economical assistance for system availability, protection, efficiency, or maintenance. This abbreviated list of consulting services and technical expertise will give you an idea of areas where we can help enhance the business advantage of your computer environment.

• Progent's business continuity professionals can help you design recovery plans, create a redundant network infrastructure, and conduct realistic failure exercises.
  
  
• ERP and MRP applications supported by Progent include Microsoft Business Solutions-Axapta ERP Software, Microsoft Business Solutions–Navision Business Software, Microsoft Business Solutions–Great Plains Retail Management System, and Microsoft Business Solutions-Solomon., Macola Financials by Exact Software, MAS 90 by Sage Software (Best Software), and QuickBooks by Intuit.
  
  
• Progent can help you create, justify and implement a plan to complete a migration to Microsoft Windows 2003 from Windows 2000. For small businesses and mid-sized businesses in the San Francisco Bay Area, Progent's Microsoft-certified consultants offer computer help and IT consulting support for the entire family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003, and Microsoft enterprise applications. Progent's migration, integration, update, support, and custom applications development services include architecture and system design, configuration and deployment.
  
  
• If you are a UNIX software developer, Progent can help you consolidate servers and take advantage of your investment in redundant hardware by setting up a virtual infrastructure with products such as VMware. A virtual infrastructure allows UNIX/Linux developers working in a predominantly Windows environment to consolidate expensive computing resources by partitioning servers into secure, isolated sections that are simple to manage and can inexpensively and safely support a variety of development systems including Linux and Solaris. Progent's computer network experts can help you deploying robust physical and virtual network infrastructures that are well suited for developing and validating new applications.
  
  
• Progent offers a range of Network Support Packages based on the proactive problem solving power of Microsoft Operations Manager, an advanced server monitoring software platform that monitors the availability, performance and security of your IT system and identifies problems before they can disrupt your system.
  
  
• Progent can provide a Dynamics GP technical expert to help maintain and enhance your system. Progent can also assist you plan and implement an efficient migration to Great Plains so that you preserve your data, improve your data security, extend your financial reporting and analytics, take full advantage of Microsoft Office support, and eliminate business disruption by planning and following an efficient migration plan.
  
  
• Progent offers Microsoft Windows 2003 Server clustered environment expertise to help your enterprise implement clustered server configurations that make possible 100% uptime, even for routine maintenance work. This redundancy is possible because a single server in a cluster can be brought down for maintenance work without affecting users. Clustering also allows network administration personal to perform critical security patches during regular office hours without impacting user productivity.
  
  
• The vast majority of small business interoffice communications networks feature virtually no redundancy failed lines. Progent offers inter-office connectivity consulting to help you architect and setup high-availability, fault-tolerant architectures for multi-site connectivity.
  
  
• Progent offers in-depth Microsoft Business Solutions Dynamics CRM support and uses this powerful productivity software as a core line-of-business application. Microsoft CRM helps organizations build profitable client relationships by offering tightly integrated Sales and Customer Service modules that enable employees to share vital customer data to help improve sales success and produce consistent, on-the-ball customer service.
  
  
• The complexity and integration demands of Windows Server 2003 requires an IT consultant with hands-on expertise and broad based knowledge in architecting and creating cohesive end-to-end business technology solutions. The experience of Progent's Microsoft-certified expert consultants, with an average of over ten years of background in Microsoft support, assures you success in identifying the right solution and ideal configuration of Microsoft Windows Server 2003 that best fits with your organizational requirements.
  
  
• If you are developing UNIX or Linux applications on a network that includes Windows-based servers, workstations and applications, Progent offers IT outsourcing and support consulting that keep your network up and running while freeing you to focus on your best area of high-value expertise. By using sophisticated server monitoring and providing remote and onsite help as you need it, Progent provides Linux developer support that offers an inexpensive way to maintain an information technology network that features high availability, tight security and ideal performance.
  
  
• Progent's popular enterprise consulting services include evaluation, piloting, deploying and troubleshooting Microsoft-based technologies, including sophisticated Windows Active Directory installations, Exchange Server, SMS and SQL Server 2005. Progent can also setup and support system and server management utilities such as Microsoft Operations Manager. For upgrading to Microsoft Windows XP, Windows 2003 Server, Microsoft Exchange 2007, or Exchange 2003 Server, Progent can assist with design and can also provide local assistance in installation at sites in the San Francisco Bay Area. Progent can help businesses troubleshoot chronic network glitches impacting the stability or performance of multi-vendor computer networks, and Progent has extensive experience helping enterprises create a comprehensive security structure that incorporates the latest technologies from Microsoft and Cisco and is built using industry best practices. Progent can provide project management consultants for complex large-scale deployments, and especially for significant infrastructure upgrades or migrations to or within the Microsoft family of network solutions.
  
  
• Microsoft MOM improves the availability of critical applications by proactively identifying and helping to resolve issues before they can bring down a server. Operations Manager can optimize system performance by verifying predefined performance thresholds and usage patterns on important servers, allowing network staff to be more proactive in adding performance-hungry resources and to eliminate problem areas before they cause critical network bottlenecks. However, configuring Microsoft Operations Manager to take full advantage of this advanced monitoring software can be a challenge. With over five years of prior experience with the NetIQ technology upon which MOM is based, Progent's network experts can help you select appropriate MOM architecture, deploy and setup MOM, and develop custom rules, scripts, reports and alerts for your organization. Progent can also document Operation Manager’s server monitoring procedures.
  
  
  
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If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you are in need of technical assistance, IT outsourcing, or advanced expertise from a certified Progent consultant:

Call 916-910-1200 or send email to information@progent.com