Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

Progent's certified professionals can deliver a wide assortment of engineering and support assistance for information networks powered by any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Network support services available to small and mid-size organizations in the city of Concord by Progent's staff of seasoned technical experts include:



  • Progent's CISSP-qualified cybersecurity consultants can assist businesses of any size with any facet of IT security. Progent can implement cost-effective security systems that guard a small office from modern malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that support local, online, and mobile users accessing network resources distributed over multiple physical sites and various clouds.

  • Progent's SQL Server application programmers can assist your organization to build and support applications that utilize Microsoft's SQL Server RDBMS. Progent adheres to industry best lifecycle management practices to create efficient, manageable SQL Server database applications and is able to team with a customer's management to complete programs in a cost effective and cost-effective way. Progent for can help your company to create SQL Server solutions by offering a wide range of professional services such as requirements analysis, logical and physical modeling, data migration, T-SQL coding, software configuration, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering, consolidation of stored procedures, synchronization mechanisms, security, and fault tolerance.

  • Progent's certified Office Word and Office 365 Word consultants can provide a wide selection of economical online support services to help you to maintain your legacy Microsoft Word solution or help you to upgrade to a current version of Microsoft Office Word. Services available from Progent's experts include VBA software development, identifying and fixing compatibility issues between various versions of Office Word, interfacing Office Word with different Office applications like Excel and Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone integration, and online Office Word training classes customized for individuals or groups.

  • Progent's design services for fault tolerant IT systems provide Microsoft and Cisco-certified network experts who will show you how to create a fault-tolerant network that incorporates essential technologies and procedures for line-of-business applications. Progentís engineering professionals can assist your company to implement a network infrastructure with features that include fault tolerant Internet access, system load balancing, fault tolerant data centers, cloud backup, high-availability interoffice connections, and fault tolerant multi-location networks. Progent can also provide business continuity preparedness consultants to help you design, validate, and document a disaster recovery procedure based on best practices.

  • Progent offers the support of CISM certified cybersecurity management experts. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of skill that information security professionals are required to master. CISM provides executive management the assurance that consultants who have qualified for their CISM certification possess the experience and capability to provide effective cybersecurity administration and consulting consulting.

  • Global Information Assurance Certification was founded in 1999 to validate the skill of IT security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide support for all of the network security capabilities covered under GIAC accreditation including auditing infrastructure security mechanisms, security incident handling, traffic analysis, web services security and SIEM solutions for compliance with government mandates for reporting events.

  • The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help assess your company's ability either to block or recover quickly from a ransomware incident. Progent will work with you directly to collect information concerning your existing security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient AV and backup/recovery environment that meets your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report.

  • Progent offers live online instruction for popular client software. Progent's Online training covers topics that include Microsoft Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA macro development, PowerPoint collaboration, Office Outlook calendar sharing, Microsoft Office Access programming, Microsoft Dynamics GP customization, and Windows 10 configuration. Virtual training offers all the advantages of traditional in-person seminars, such as immediate communication between students and trainers, but avoids the expenses of travel and the challenge of trying to accommodate the availability of trainers and trainees.

  • The latest edition of MS Dynamics NAV ERP includes several new features such as tailored Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP consultants can provide custom programming, integration and debugging services to enable you to benefit from Microsoft Dynamics NAV. Progentís consultants can help you to integrate MS Dynamics NAV ERP software to additional services and programs. In addition, Progent can help you to create and analyze data warehouses so you can improve your knowledge of your operations, acquire additional customers, refine your marketing campaigns, and form successful partnerships.

  • Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge tools packaged within one agent managed from a single control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry data security standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also assist you to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.



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If your small business is in Contra Costa County and you are in need of technical support, information technology outsourcing, or top-level services from a Microsoft or Cisco certified consultant, call 925-362-2400 or visit Contact Progent.
















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