Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's certified professionals can deliver a wide assortment of consulting and technical support help for IT systems powered by any mix of Windows, Cisco, Apple Mac OS X, or Linux platforms. Network support services available to small and mid-size organizations in the Concord area by Progent's staff of Microsoft Gold technical professionals include:



  • Progent can provide the support of Microsoft-certified SQL Server 2012 engineers and experienced software developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and security consultants to help you to manage SQL Server 2012 or execute a smooth migration to SQL Server 2016.

    The current ASA 5500-X Family of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-qualified CCIE network consultants can assist you to manage your existing PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help you to plan, integrate, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

    Progent's certified Microsoft Office Word and Office 365 Word consultants offer a wide selection of affordable online consulting services to help you to maintain your current Microsoft Word solution or assist you to migrate to a newer release of Office Word. Support offered by Progent's Word experts include VBA software development, isolating and resolving compatibility issues between different versions of Word, interfacing Word with other Office apps like Office Excel and Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance consulting, and smart phone and tablet integration, and remote Microsoft Office Word training tailored for individuals or groups.

  • Progent's Experts Team offers in-depth consulting expertise in specialized software areas, enabling you to customize fast, cost effective and comprehensive network solutions that address the individual needs of your business. Progent's applications consultants can help your company to benefit from Microsoft's important business packages by providing a range of services including Microsoft Dynamics AX (Axapta) ERP Software consulting, Microsoft Dynamics GP Business Accounting Software education and integration, Microsoft Dynamics NAV Business Management Software integration, Microsoft Dynamics SL Business Accounting Software help, and Microsoft Dynamics RMS (Retail Management System) deployment.

  • Progent offers MRP consulting services through business application experts who can support for a wide range of business applications including Microsoft Dynamics business solutions, packages from other vendors, and legacy applications. Progent can provide support for vital areas of business applications including accounting, ERP, Manufacturing Resource Planning, project accounting, supply chain management, plus management systems for HR, sales and marketing, retail environments, and distribution.

  • System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to provide a unified mechanism for deploying and administering virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist organizations of any size with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy versions of VMM, develop workflows for building and deploying virtual machines and hosts, design fault-tolerant scale-out clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential advantages of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.

    Progent's certified MS Exchange Server 2016 experts can help your business in any and all phases of your upgrade to Exchange 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, databases and logs; setting up hardware load balancing for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

  • Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning technology to guard endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to address the complete threat progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting to assist organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.

  • Microsoft ISA Server 2006 and the newer Microsoft Forefront TMG are software platforms that include an application-aware firewall able to defend networks from external and inside attacks. Both products perform deep examination of Internet protocols to detect exploits that can elude traditional firewalls. Microsoft ISA Server 2006 was replaced by Microsoft Forefront Threat Management Gateway, which is built on ISA Server 2006's architecture while delivering a number of improved capabilities. Forefront TMG 2010 has been retired by Microsoft, and the security features provided by the platform are now commonly handled by purpose-built physical devices from vendors such as Cisco, Check Point, SonicWALL and WatchGuard. (See Cisco ASA Firewall with Firepower Services configuration and management.) Progent provides advanced Forefront TMG support and Microsoft ISA Server consulting services to help you maintain and troubleshoot your legacy firewall environment, and Progent can help you to migrate efficiently to a more current security platform by providing planning, integration, tuning, training and debugging.



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If your small business is in Contra Costa County and you require technical support, IT outsourcing, or top-level expertise from a Progent consultant, call 925-362-2400 or visit Contact Progent.
















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