Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's certified professionals can deliver a wide array of engineering and technical support help for computer systems based on any mix of Microsoft, Cisco, Apple, and Linux/UNIX technologies. Network services available to small organizations in the Concord area by Progent's staff of Microsoft Gold technical professionals include:



  • Windows Server 2008 R2 represents an important advance in making information networks more protected and available, simpler to virtualize and manage, faster, and able to offer a better environment for web hosting and development. Progent's Microsoft-certified Windows Server 2008 consultants can help your business benefit fully from the enhancements built into Microsoft Windows Server 2008 R2 by delivering consulting, support, training, staffing, network monitoring, and security services. Progent can also assist your company to prepare for and execute a smooth upgrade to Microsoft Windows Server 2012 R2. If you are planning on building a hybrid network model that integrates local resources with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

  • Progent's MySQL software developers and database administrators can provide affordable remote DBA or application programming services and can assist organizations of all sizes to integrate and support MySQL within a dependable IT environment that offers high levels of speed, expandability, and security. Progent also has proven skill helping companies port applications from Oracle to MySQL.

    Progent's Microsoft Office Word and Office 365 Word consultants can provide a wide range of economical remote support services to assist your organization to manage your existing Microsoft Word environment or assist you to move to a current release of Office Word. Services offered by Progent's experts include VBA programming, isolating and fixing compatibility issues between different versions of Office Word, interfacing Word with other Office apps like Office Excel and Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, and smart phone and tablet integration, and remote Office Word training sessions tailored for your special requirements.

    Among the common online Cisco router support services available from Progent's certified Cisco experts include setting up hostname, IP addressing, routing maps, logging, security logon banner and user accounts; configuring HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing configuration, and BGP peering arrangements; installing current IOS image; configuring and testing failover; troubleshooting VPN tunnel problems; producing a network diagram and documenting router setup; plus security and redundancy planning.

  • Creating solutions with Cisco's wireless IP phones usually requires that you set up and optimize numerous key pieces of your Wi-Fi infrastructure including APs, routers, wireless LAN controllers, and management software. Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide online and onsite assistance to help your organization create and administer a Cisco wireless IP phone solution by delivering services that can range from troubleshooting the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

  • Progent's Microsoft-authorized Microsoft SharePoint 2010 specialists and SharePoint Server 2007 support professionals can help you evaluate the business justification for deploying the latest version of Microsoft SharePoint, consult with you on the most sensible edition of Microsoft SharePoint for your circumstances, offer setup and integration services, assist you to install Microsoft SQL Server as a supporting DBM, improve your network infrastructure, integrate your standard and custom application programs to operate with SharePoint Server, design a company-wide security plan that incorporates portal solutions, and deliver maintenance and Help Desk Call Center services.

  • Progent offers two ultra-affordable service packages intended to enable small businesses to receive a professional network security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a security expert administers a comprehensive examination of your IT infrastructure from outside your firewalled perimeter to uncover possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a certified security professional executes a network scan from a secure machine within your company firewall to determine the risk to inside assaults. Both security inventory packages are configured and executed from a secured external location.

  • System Center Configuration Manager 2016 automates application and device provisioning at scale, centralizes compliance settings management, inventories network resources, protects against corporate data leakage, performs health monitoring, allows safe end-user self service, and offers a common control mechanism for administering multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist businesses of any size with any facet of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.

  • Progent can provide convenient, immediate, and affordable access to Cisco CCIE Certified support professionals. CCIEs are elite networking experts who earn this top-level classification only through intense examination by Cisco. CCIEs can resolve even the most complex problems surrounding network architecture, configuration, troubleshooting, and maintenance. Progentís CCIE experts cooperate intimately with Cisco engineers in analyzing problems with Cisco's IOS platform and devising workarounds or acquiring patches to correct problems. Progent can provide fast contact with a CCIE by phone so you can receive instant assistance for complex network troubles that are affecting business efficiency but are outside the scope of your usual IT support providers.

  • Progent provides Enterprise Resource Planning support services through application professionals who can assist with for a wide assortment of business software including Microsoft Dynamics products, software from other vendors, and legacy applications. Progent can provide help for key categories of business applications including financials, Enterprise Resource Planning, MRP, project accounting, supply chain management, plus management applications for human resources, sales, retail, and distribution.

  • Progent offers a broad range of cost-effective desktop support services to assist your company to deploy, configure, troubleshoot, and administer workstations and notebooks powered by Windows, Apple Mac OS X Lion, or popular versions of Linux. Progent's desktop support services feature remote and on-premises help and range from urgent troubleshooting to complete outsourcing of workstation administration and support.

  • Progent's business software experts can help your company to setup an e-commerce infrastructure that is secure, reliable, and fast. Progent can also enable you to design a web site that is closely integrated with your marketing and inventory applications to reduce the cost and improve the stability of web-based B2B, business-to-consumer, or buy-side to sell-side transactions. Progent can help you design specialized web applications based on powerful development utilities or customize popular applications so that they accommodate your specific business requirements. For database-intensive applications, Progent offers the expertise of certified Microsoft SQL Server developers, Oracle developers and database administrators, MySQL consultants, and Microsoft Office Access software programmers.

  • Internet Information Services, included with Windows Server and Windows desktop, is a powerful role for web hosting and web application programming. The new releases provide improved security, reliability, scalability, and troubleshooting while delivering significant improvements in automated and remote administration. Many popular extensions to IIS have been built into newer releases such as the rules-based Request Filter Module (formerly known as URL Scan), which can block potentially harmful HTTP requests from being processed by web applications. Progent's Internet Information Services (IIS) experts can assist your company to configure IIS as well as the latest extensions to IIS Manager like the GUI interface for managing ASP.NET programs.



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If your small business is in Contra Costa County and you are looking for computer help, IT outsourcing, or top-level services from a certified Progent professional, call 925-362-2400 or visit Contact Progent.
















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