Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda
Progent's Information Technology Consulting Services at a Glance
Our Computer Support expertise is geared towards small and midsize businesses who require rapid and affordable solutions for network reliability, security, efficiency, or support. The following brief list of professional services and technical expertise will provide you with a sense of how Progent can assist you to enhance the business value of your information network.
- Progent can give your business access to an IT consulting expert with expertise in Exchange 2007 Server, Exchange Server 2003, Exchange Server, Outlook 2003, and VPN technology in order to architect a redundant email solution that provides secure email connectivity throughout your company, even for people who telecommute or for road warriors with multiple device such as a desktop PC, laptop, RIM Blackberry Wireless Handheld, or data-enabled Windows Mobile cell phone.
- Progent is experienced in providing support installing Active Directory systems to correct poor initial choices in deploying this complex product. Progent can suggest deployment strategies that address critical issues such as AD naming standards, hierarchical model, system management structure, use and organization of group policy objects (GPO, plus security and auditing configurations. Progent can also evaluate the impacts of server and service configurations on operational goals and performance requirements.
- Load balancing of multiple servers increases performance and offers redundancy by working around downed servers in a load-balanced farm. Progent's load balancing consulting services cover a wide range of load balancing solutions including server balancing, application balancing, and network path routing.
- In addition to supporting a wide range of security solutions from Microsoft and Cisco, Progent offers small and mid-size businesses expert support for solutions from other major
Firewall and VPN suppliers including
Checkpoint Software,
WatchGuard,
Juniper-Netscreen,
SonicWALL, and
Symantec-Raptor.
- Progent can help you with designing, installing, managing and troubleshooting sophisticated IT solutions based on Microsoft Windows Server 2003, and can help your migration from Windows Server 2000 or from mixed platform environments. Progent's migration, integration, update, support, and custom software
services include planning design, installation and deployment.
- Progent's technical experts can help your business implement Microsoft Internet Security and Acceleration — Microsoft ISA Server — which leverages Windows 2003 security and Microsoft Active Directory for policy-based security controls, web browser acceleration, and advanced management tools.
- Progent offers Windows 2003 Server clustered environment consulting to help your enterprise implement clustered server configurations that offer 100% uptime, even for normal management tasks. This high-availability is possible because a single server in a cluster can be brought off-line for maintenance work without impacting users. Clustering also allows network admin personal to perform important security patches during regular business hours without reducing user productivity.
- Progent’s team of Microsoft and Cisco-certified experts average more than ten years of practical network industry experience, in the trenches, of network support, performing a broad variety of technical tasks for a diverse array of customers. Each consultant brings a set of individual best practices from this lengthy industry experience, and these are further honed by the company-wide best practices training that Progent instills in its team. For major projects, Progent consultants take advantage of the Microsoft Solutions Framework (MSF) model for task structure which breaks projects down into separate and manageable phases that reduce the risk of a project getting out of control.
- If you are designing Linux software on a network that incorporates Microsoft-based servers, workstations and software, Progent offers
Network outsourcing and consulting services that keep your network up and running while freeing you to concentrate on your area of highest value. By using automated server monitoring and providing remote and on-site support as needed, Progent offers Linux/UNIX developers an affordable way to maintain an IT system that features redundancy, security and fast performance.
- Progent's Macintosh networking experts can assist you with a wide range of IT infrastructure issues including system architecture, mobile connectivity, internetwork integration, security, and emerging technologies such as Voice over IP and high-speed wireless connectivity. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID redundant storage systems, and Xsan storage area network (SAN) solution. Progent can also provide certified experts to support Cisco routers and network infrastructure.
- Progent's experience with wireless data communications — which include RIM Blackberry, 802.11a and 802.11b WiFi — gives your enterprise access to a skilled support team, in order to create an environment for seamless telecommuting, mobile applications, and ad hoc networking.
- Progent's founder and chief technologist, Les Kent, was the architect for a Microsoft Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year computer industry veteran, has been responsible for the architecture and successful implementation of hundreds of state-of-the-art small business solutions using Microsoft and Cisco technologies.
- Progent provide support for ERP and MRP solutions through application experts who can support Microsoft Business Solutions, software from other vendors, and legacy applications that provide accounting, Enterprise Resource Planning, Manufacturing Resource Planning, project accounting, supply chain management, plus management applications for HR, sales and marketing, retail, and distribution.
More Facts
If your small business is in Contra Costa County
and you are in need of computer assistance, information technology outsourcing, or advanced services from a Progent engineer:
Call 925-362-2400 or send email to information@progent.com
