Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's certified professionals can provide a wide selection of consulting and technical support assistance for IT environments based on any combination of Windows, Cisco, Apple, or Linux platforms. Network support services offered to small and mid-size companies in the Concord vicinity by Progent's staff of Microsoft and Cisco certified consulting experts include:

  • Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified consulting team can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and on budget. For details about Progent's online consulting services for hybrid Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.

  • Microsoft's successful Small Business Server (SBS) product line no longer ships but remains a key part of numerous small information systems. Progent's SBS consulting team can assist you to maintain your current SBS environment or evaluate the potential advantages of moving from Small Business Server version 2011 or earlier to a hybrid onsite/cloud computing model by implementing a Windows Server Essentials migration. Regardless whether your servers and applications are reside on an on premises datacenter, in the Microsoft Cloud, or across a hybrid mix of both, Progent can provide full-service consulting, troubleshooting, and application development services for Microsoft's core business products including Windows Server, Exchange. SharePoint Server, and Microsoft SQL Server.

  • Internet Information Services (IIS), Which is included with Windows Server and Windows desktop, is an advanced role for web site hosting and web software programming. The new versions provide improved protection, reliability, expandability, and troubleshooting while incorporating major improvements in automated and remote administration. Many popular extensions to IIS have been integrated into newer releases including the Request Filter Module (formerly called URL Scan), which can block potentially harmful HTTP requests from being run by web software. Progent's IIS experts can assist you to configure IIS as well as the latest extensions to IIS Manager like the GUI interface for managing FastCGI programs.

  • Progent offers the support of certified SQL Server 2012 engineers and experienced database application programmers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and data security professionals to assist your business to manage Microsoft SQL Server 2012 or execute an efficient upgrade to SQL Server 2016.

  • Progent's certified Microsoft Exchange 2016 Server migration consultants and Exchange 2013 consultants can deliver affordable remote and onsite help to carry out your migration to Microsoft Exchange 2016 or Exchange 2013, produce thorough documentation of your new email system, train your network support staff and users to get them up to speed quickly on Exchange Server 2016 or Microsoft Exchange 2013, and offer ongoing management consulting and engineering support.

  • VMware's Site Recovery Manager is a component of VMware vCenter that lets you define, automate and verify a consistent process for restoring applications and services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and fixes and can produce audit reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and maintain a disaster recovery system based on VMware SRM.

  • Progent's hybrid cloud solutions consultantscan provide advanced remote support to assist companies of all sizes to connect their information networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective hybrid ecosystems that can include Windows and Linux operating systems and apps in hybrid network models that combine on-premises resources as well as public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging.

  • The open architecture of Microsoft Dynamics GP (formerly Great Plains) makes it easier to develop customized Microsoft Dynamics GP/Great Plains applications that offer all of the basic functionality of standard Microsoft Dynamics GP/Great Plains solutions but also meet the specialized needs of your business. With access to the Modifier with Microsoft Visual Basic for Applications, applications developers can utilize the most popular customization environment in the industry to adapt Dynamics GP information views, create business logic, personalize forms, or exploit connectivity with Office and Office 365 applications. Progent's expertise with Microsoft .NET technologies, Microsoft SQL Server 2016 integration and Microsoft SQL Server 2014 application development, and development background with VBasic, Dexterity, Continuum and other developer systems make it possible to implement customized line-of-business applications and web eCommerce solutions that integrate tightly with Microsoft Great Plains.

    Progent has been providing SharePoint consulting services since the initial SharePoint product was published over a decade ago, and Progent has the breadth and depth of technical know-how to assist organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring substantial business benefit to your information network. Progent's Microsoft Gold-certified consultants can assist your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine if an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and select the right version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can assist in individual jobs associated with your SharePoint 2013 deployment.

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If your small business is in Contra Costa County and you require technical assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 925-362-2400 or visit Contact Progent.

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