Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

Progent's network consulting for small businesses in the Concord area are concentrated on clients who need immediate and affordable help with network reliability, protection, efficiency, administration, or recovery. The following brief list of Progent's engineering support options and practice areas will provide a sense of how Progent can assist your company to enhance the competitive value of your information system.



  • ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical data, apps and VMs that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FIRPA, and PCI and, when needed, can help you to restore your business-critical data. Read about Progent's entire ProSight line of affordable outsourced network management services for small and medium-size organizations

  • Progent has in-depth experience providing Operations Manager support and utilizing this powerful proactive monitoring software. Progent offers small companies two economical outsourcing service plans based on-top of Microsoft System Center Operations Manager: Managed Server Monitoring Plan and Comprehensive Server Monitoring Plan. To view a single-page datasheet describing Progent's two outsourcing packages for mid-size businesses click: Network Monitoring Service Plans.

  • Progent provides a family of budget-friendly, fixed-price services designed to enable small and medium-size businesses to benefit from the same advanced technology deployed by many of the industry's leading corporations. Progent's ProSight line of network monitoring and management services covers all critical facets of information technology including email protection, security and compliance, patch management, cloud-based backup/recovery, infrastructure management, private cloud hosting, and IT asset documentation management. To download Progent's eBook on the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

  • Progent's simple by-the-minute billing model requires no complex contracts, retainers or hidden charges. Many competitors have minimum charges or other extra charges that drive up service. For remote support during regular working hours, you only pay for the time spent resolving your problem. If it only requires ten minutes to solve your problem, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you pay exclusively for the time when a Progent team member is actually onsite solving your issues. Just Progent's value priced by-the-minute rate. For emergency same-day onsite service calls, you might be billed for our consultant's travel time, but never an increased emergency rate. Because Progent has a large pool of expert consultants located within the entire San Francisco Bay Area service territory, an available engineer is usually near to assist. Progent can also dispatch on-premises support to the majority of zip codes in the United States within 24 hours of receiving a service request. Progent's online support group has delivered help to small businesses in every state in the U.S (Refer to Progent's nationwide testimonials.)

  • Progent can provide advanced remote expertise for disaster recovery/business continuity planning, validation, and education to help your company to respond to possible disasters, minimize service disruption for your most critical IT functions, avoid lost information, and meet examiners' letters and business obligations. Progent's business continuity consultants can team with your management and IT support staff to perform risk analysis, define interdependencies, identify the assets required to run your business, determine key network services and define allowable restoration times, qualify hot backup centers, set up safe remote access capability for crucial workers, implement emergency notification mechanisms and assign duties for staff, write a comprehensive recovery and test plan, and train key people to execute your business continuity solution. Progent's Windows Server 2016 disaster recovery experts can help you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud environments using failover cluster technology proven in Microsoft's massive Azure public cloud.

  • Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud readiness, supports popular handheld devices, allows single sign-on with Microsoft Azure AD, and tightens security. Progent's experienced Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and experience to address the critical IT and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the business value of your investment in this mission-critical platform.

  • System Center 2016 Operations Manager helps to promote consistent performance and dependable availability for critical workloads by providing unified, cross-platform tracking of physical and virtual resources deployed throughout local systems and cloud environments. Progent's SCOM consulting group offers world-class remote and onsite support to help businesses of any size to design, implement, optimize, enhance and troubleshoot Operations Manager 2016 deployments. Progent's SCOM 2016 consulting experts can assist your company to migrate to Operations Manager 2016 from older versions or from other monitoring products, or integrate a variety of monitoring tools into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate resources hosted on public clouds by delivering Microsoft Azure consulting and Amazon AWS hybrid cloud expertise.

  • Progent's eCommerce application software consultants can assist you to install an e-commerce infrastructure that is secure, reliable, and fast. Progent can also enable you to create a web site that is integrated with your marketing and supply chain databases to lower the expense and increase the stability of web-based business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create custom web software based on standard development utilities or tailor popular applications so that they address your special business needs. For data-intensive applications, Progent offers the expertise of certified Microsoft SQL Server programmers, Oracle developers and database administrators, MySQL consultants, and Microsoft Access database application developers.



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If your small business is in Contra Costa County and you need computer help, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer, call 925-362-2400 or visit Contact Progent.
















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