Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's IT consulting for small businesses in the city of Concord are focused on clients who need quick and affordable help with network stability, protection, efficiency, manageability, or recovery. The following short list of Progent's consulting services and technical experience should give you a sense of the ways Progent's team can assist you to enhance the competitive value of your computer system.



  • Microsoft Lync Server 2013 allows organizations of any size to create a manageable and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony across a broad range of desktop and mobile endpoints. Progent's certified Lync Server 2013 experts can help you to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your current and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your IT team and end users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync 2013 with key Office and Office 365 apps such as Outlook clients, Word and PowerPoint. If your organization is currently using Lync, Progent's Microsoft Skype for Business experts can assist you to design and carry out an efficient migration to Skype for Business.

  • Progentís Microsoft certified consultants can offer businesses of any size expert MS SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that allows the speedy development of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to providing consulting, support and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT system. Progent can also assist you to carry out an efficient move to Microsoft SQL Server 2016 or an upgrade to SQL Server 2014 from legacy releases of SQL Server or from different RDBMS platforms.

  • Even if your Information Technology budget is modest, Progent offers cost- effective service packages that will give your network system the reliability, security, and functionality your organization requires. Progent's optional 24x7 Network Monitoring and Reporting service packages, combining the skill of seasoned Microsoft and Cisco authorized IT experts, the most advanced network administration software, and comprehensive service programs, will keep your line-of-business computer network software and servers operating smoothly.

  • Microsoft Windows Server 2008 R2 is a major advance in making IT networks more protected and available, simpler to virtualize and manage, higher performing, and able to offer a better environment for web hosting and development. Progent's Microsoft-certified Windows 2008 consultants can assist your company get the most from the improvements incorporated into Windows Server 2008 R2 by providing Microsoft-certified consulting, tech support, education, temporary staffing, monitoring, and security engineering services. Progent can also help you to plan and execute a smooth upgrade to Windows Server 2012 R2. If you are planning on building a hybrid network model that integrates on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid integration.

  • Progent can help you setup Microsoft Windows Services for UNIX or Subsystem for UNIX-based Applications (SUA) to achieve coexistence between Windows and Linux/UNIX networks. SFU provides interoperability between Windows Server and various versions of Linux/UNIX including Solaris 8 and 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows server folders over NFS and integrated authentication in native Windows Server Active Directory environments. SFU's Interix subsystem includes a large set of UNIX/Linux utilities and shells, support for a single rooted file system, and an application development toolkit for porting software.

    Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and introduces important innovations as well as a revamped structure. These enhancements favorably impact key areas including manageability, availability, security, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential advantages of migrating to Exchange Server 2013, design a cost-effective test and deployment plan, and train your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management for Exchange Server 2013.

  • Progent offers two ultra-affordable service bundles designed to enable small businesses to get a professional security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive examination of your network from beyond your firewall to uncover possible risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional executes a network scan from a secure computer within your company firewall to evaluate your exposure to inside attacks. The two security inventory services are set up and run from a secured remote location.

  • Microsoft System Center 2016 Data Protection Manager offers small and mid-size organizations near-continuous backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware protection for key workloads such as Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs running on Windows Hyper-V and VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft certified System Center 2016 Data Protection Manager consultants can help you to design, deploy, administer, and repair an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can assist you to upgrade from an older version of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent can provide remote or onsite support and can deliver occasional expertise to resolve technical bottlenecks or provide end-to-end project management or co-management services to make sure you complete your SCDPM 2016 initiative on schedule and within your budget.

  • If you want to redo your organizationís web site, build in-house sites for purposes such as human resources or employee education, establish a successful web presence for a new venture, or build enterprise-level, data-driven web solutions, Progent can provide capable and experienced web site designers and developers. Web design and development consulting available from Progent's Technology Specialists Group include web software development, web project management, .ASP and .NET programming, and graphics design. Progent's SQL Server developers, Oracle developers and database administrators, MySQL database application experts, and Office Access application developers can help you to plan, build, and manage data-powered web sites. Progent's consultants can also help you design and maintain a secure, fault-tolerant server and communications network including wireless connectivity, to support your web applications.

  • Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to provide a unified solution for configuring and managing virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate efficiently from legacy releases of VMM, design workflows for creating and installing virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you assess the strategic business benefits of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.

  • Progent offers convenient, immediate, and affordable access to Registered Cisco CCIE support professionals. CCIEs are recognized networking experts who earn this prestigious classification only through intense testing by Cisco. CCIEs can handle the most complex problems associated with network design, implementation, troubleshooting, and service. Progentís CCIE consultants work intimately with Cisco engineers in analyzing problems with Cisco's IOS platform and developing workarounds or obtaining patches to correct problems. Progent can provide fast contact with a CCIE by telephone so you can receive immediate assistance for tough network problems that are impacting business efficiency but are outside the scope of your local IT support providers.

  • Progent's most popular enterprise support services include systems architecture definition, piloting, deploying and repairing networks built around Microsoft technologies by providing services including complicated Active Directory design, Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting, MS SQL Server application development, and Oracle database administration consulting and development. For application and infrastructure monitoring and management, Progent can provide System Center 2016 consulting, System Center 2016 Operations Manager deployment and troubleshooting, and System Center 2016 Configuration Manager (SCCM 2016) design and integration. For Windows 8.1 integration, Windows 10 migration consulting, and Exchange Server 2013 upgrades, Progent can help with planning and also offers on-premises help in deployment at locations in larger metropolitan areas throughout the United States. Progent's large group of Cisco CCIE-certified network consulting engineers can help large organizations to resolve chronic network problems affecting the reliability or performance of multi-vendor computer networks. Progent's CISA, GIAC, and CISM certified security experts can provide a professional and complete security assessments to help enterprises comply with regulatory security standards.

  • Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for key applications by providing unified, mixed-platform tracking of physical and virtual infrastructure installed across on-premises datacenters and private and public clouds. Progent's consulting team offers world-class remote and onsite expertise to assist businesses of all sizes to design, integrate, optimize, enhance and repair SCOM 2016 deployments. Progent's Operations Manager 2016 consulting experts can assist your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from other IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 scope to include infrastructure based in public clouds by providing Azure integration and Amazon AWS hybrid cloud expertise.



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If your small business is in Contra Costa County and you are looking for technical help, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 925-362-2400 or visit Contact Progent.
















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