Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's IT support services for small and mid-size businesses in the city of Concord are focused on clients who require quick and affordable assistance with network stability, protection, productivity, manageability, or recovery. This brief list of Progent's consulting services and practice areas should provide an idea of how Progent can assist your company to enhance the competitive value of your information network.



  • Progent's SQL Server developers can assist your organization to build and support applications based on Microsoft's SQL Server RDBMS. Progent adheres to leading lifecycle management practices to build scalable, easy-to-manage SQL Server applications and is able to team with a customer's IT staff to complete projects in a timely and cost-effective manner. Progent for can help you to create Microsoft SQL Server applications by offering a wide range of professional services including specification of features and scope, logical and physical modeling, data migration, T-SQL programming, software installation, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, reusable schema, replication solutions, security, and business continuity.

  • Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento, California can be used for testing line-of-business applications, creating efficient system upgrade procedures, evaluating and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training systems for new technologies. For Progent customers without adequate in-house resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical network projects on schedule.

  • Progent offers access to the affordable services of online Internet connectivity consultants to help your company to assess or enhance your ISP services so your Internet access solution aligns with your business needs. Services provided by Progent's engineers include evaluation of your current bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and managing a seamless move to a different carrier and/or service plan. Provisioning can include optimizing current routers and configuring new ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.

  • Microsoft Lync 2013 enables organizations of any size to build a centrally managed and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM). instant messaging, real-time presence, web meetings with application sharing, and both IP and PSTN telephony across a wide assortment of desktop and mobile endpoints. Progent's certified Lync 2013 experts can assist you to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your current and future goals, implement Lync 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your IT team and users. Progent has expertise in critical pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook clients, Excel and PowerPoint. If you are currently running Microsoft Lync, Progent's Microsoft Skype for Business Server consultants can assist you to design and implement out a smooth migration to Skype for Business.

  • Cisco Unity Connection, an integrated extension of Cisco Unified Communications Manager (CUCM), is a unified voicemail platform that accelerates productive collaboration by offering flexible set of alternatives for retrieving calls and messages within a framework that is easy to deploy and maintain. Unity Connection lets you access and manage voicemail from your Exchange inbox, browser, Jabber, a Cisco Unified IP Phone, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in certain Cisco ISR routers, provides affordable voicemail, unified messaging, interactive voice response, and greeting services for small to medium businesses (SMBs) and corporate branch offices with up to 500 workers. Progent's Cisco-qualified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and technical support services to make sure your CUE deployment delivers the highest possible competitive value.

  • Progent can deliver a broad range of affordable desktop services to assist you company to deploy, integrate, repair, and manage desktop PCs and notebooks based on Windows, Mac OS X Lion, or popular editions of Linux. Progent's desktop troubleshooting and consulting services include online and on-premises help and vary from urgent help to complete outsourcing of workstation administration and support.

  • Progent's business application software experts can assist your company to install an e-commerce system that is protected, robust, and fast. Progent can also help you to design a web site that is integrated with your marketing and inventory software to reduce the cost and increase the stability of web-based business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you develop custom web applications using industry standard development utilities or customize popular applications so that they address your specific business needs. For data-driven web applications, Progent offers the expertise of certified SQL Server programmers, Oracle developers and DBAs, MySQL experts, and Microsoft Office Access database application programmers.

  • The latest version of Microsoft Dynamics NAV ERP includes several new features including Personalized Role Centers, enhanced management information and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV software consultants can provide custom programming, configuration and troubleshooting services to help you to take advantage of Microsoft Dynamics NAV. Progentís consultants can assist you to connect MS Dynamics NAV ERP software to additional systems and programs. In addition, Progent can assist your organization to create and analyze data warehouses so you can improve your understanding of your operations, attract more clients, expand your sales strategies, and build successful partnerships.

    Progent has been providing SharePoint support since the first product was released over a a dozen years, and Progent has the breadth and depth of technical know-how to help businesses of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; determine whether an on-premises, Cloud-based or hybrid configuration is most sensible for your company; and pick the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can help in specific jobs related to your SharePoint 2013 migration.

  • Microsoft's popular Small Business Server (SBS) bundle is no longer available but remains a key part of many small-businesses IT systems. Progent's SBS consultants can help your organization to support your current SBS solution or evaluate the potential advantages of transitioning from SBS 2011 or earlier to a hybrid onsite/cloud computing model by carrying out a Windows Server Essentials upgrade. Regardless whether your resources are hosted on an on premises datacenter, in the cloud, or across a mix of of both, Progent can provide full-service consulting, troubleshooting, and software design and programming services for Microsoft's core platforms including Windows Server, Exchange Server. SharePoint Server, and SQL Server.

  • Progent's data loss prevention experts and data leakage protection consultants can assist organizations to configure Progent's Email Guard Security Gateway to enforce specified content security policies for scanning the content of email messages and attachments and blocking users from sending confidential or inappropriate information or spam. Email Guard's email content filtering technology can also help organizations avoid reputation loss and stay in compliance with industry security standards and government requirements including HIPPA, Sarbanes-Oxley, PCI DSS and PHI.



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If your small business is in Contra Costa County and you are in need of computer help, IT outsourcing, or high-level services from a certified Progent professional, call 925-362-2400 or visit Contact Progent.
















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