Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's computer support services for small and mid-size organizations in the Concord vicinity are concentrated on customers who need fast and affordable help with system dependability, security, efficiency, manageability, or repair. This short selection of Progent's consulting services and practice areas should give you an idea of the ways Progent's team can assist you to increase the competitive value of your computer system.



  • Progent's Android smartphone and tablet integration expertise have extensive experience providing online and on-premises support for organizations of all sizes who want to integrate Android phones into their IT networks so that users can communicate and collaborate while on the go. Progent offers the breadth of know-how to solve technical issues that span numerous vendors and that represent a mix of legacy and up-to-date technology. Progent provides budget-friendly remote technical support to assist you with any stage of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to handle particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network initiatives on schedule and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and use Android phones to maximize their business value.

  • In addition to supporting a diverse range of security technologies from Microsoft and Cisco, Progent offers small businesses expert consulting for products from other major Firewall and VPN suppliers including Checkpoint Software, WatchGuard, Juniper/Netscreen, SonicWALL, and Symantec. Progent can help you design a comprehensive security plan and select appropriate technologies from multiple vendors to achieve your security goals while sticking within your budget limits.

  • If your IT system includes Cisco appliances, you could be using an old version of IOS, the network OS used in almost every Cisco router as well as the latest Catalyst switches from Cisco. Cisco frequently offers updates to IOS in order to correct problems, shore up security vulnerabilities, or improve functionality. Unfortunately, upgrading IOS and other Cisco operating systems can be a challenge, depending on your Cisco appliance and your network infrastructure. As an example, there may be limited internal Flash storage that might cause a new software version to execute improperly. Progent's Cisco CCIE network engineers can provide a broad variety of support services associated with updating Cisco IOS or other Cisco software platform such as IOS EX or CallManager. Progent's consultants can perform inventories of your router software, propose sensible upgrades, prepare Cisco devices, transfer images, activate and verify your new software, optimize throughput, troubleshoot issues, and train your network support staff how to get the benefits of all important new features.

  • Progent's engineering services for fault tolerant IT systems for small companies offer Microsoft and Cisco-certified network experts who can help you implement a robust computing environment that incorporates key technologies and processes for line-of-business applications. Progentís information technology experts can help your company to configure a system architecture with features that include high-availability Internet access, network load balancing, non-stop data centers, fault tolerant interoffice connectivity, and high-reliability multi-site systems. Progent also help your company to generate a workplace recovery procedure and to install and validate mechanisms that facilitate rapid, fault-tolerant disaster recovery.

  • Microsoft's successful Small Business Server (SBS) bundle no longer ships but remains in use on numerous small information systems. Progent's SBS consulting experts can assist you to maintain your current SBS environment or evaluate the possible benefits of transitioning from SBS 2011 or earlier to a hybrid onsite/cloud network by carrying out a Windows Server 2012 R2 Essentials upgrade. Regardless whether your resources are hosted on an on premises datacenter, in the Microsoft Cloud, or across a combination of of both, Progent offers full-service consulting, troubleshooting, and software design and programming services for Microsoft's strategic business products including Windows Server, Exchange Server. SharePoint Server, and SQL Server.

  • Progent's Active Directory consulting includes expertise in architecting, deploying and troubleshooting complex Microsoft Active Directory (AD) installations. Progent's Microsoft-certified consultants have broad experience troubleshooting complex Active Directory problems like replication, multi-domain partition configurations, corrupted Active Directory objects, removal of legacy beta software configuration objects in production AD environment, and repair of failed installations of AD and AD-integrated software. Progent is also skilled in using ďexpert onlyĒ AD utilities like NTDSUTIL, DCDIAG and NETDIAG.

  • Progentís Microsoft certified consultants can offer businesses of any size advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that facilitates the speedy creation of enterprise-level business applications that offer your company a competitive edge. SQL Server provides core support for XML and can query over the Internet and beyond the firewall. In addition to offering consulting, maintenance and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information network. Progent can also assist you to perform a cost-effective migration to SQL Server 2016 or an upgrade to SQL Server 2014 from legacy versions of SQL Server or from other database platforms.

  • Microsoft SQL Server 2016 offers major enhancements in speed, scale, security and compliance, high-availability, mobile computing support, and integrated business intelligence. Innovations include PolyBase for handling structured and unstructured files simultaneously for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud operations and services. Progent's Microsoft certified SQL Server 2016 consulting experts can provide remote and on-premises expertise to assist businesses of all sizes to design, deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Dynamics ERP, Skype for Business, and SCOM.



    More Facts

If your small business is in Contra Costa County and you are looking for computer assistance, information technology outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 925-362-2400 or visit Contact Progent.
















© 2002- 2018 Progent Corporation. All rights reserved.