San Francisco East Bay
Walnut Creek, Pittsburgh, Antioch, Orinda

Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Progent's experts can provide a wide array of consulting and technical support help for IT networks based on any mix of Windows, Cisco Systems, Apple Mac OS X, and Linux platforms. Network support services offered to small businesses in the Concord area by Progent's staff of Microsoft Gold consulting professionals include:

• Progent is experienced in the design, setup, and integration of cohesive network systems by melding advanced technologies from a range of top hardware and software manufacturers. Support services available from Progent include Microsoft technology support services, Cisco network infrastructure expertise, Apple Mac OS X consulting, Linux support, Sun Solaris expertise, plus technical services for RIM Blackberry Wireless, Citrix, Computer Associates, IBM, Symantec, VERITAS, and WatchGuard.
  
  
• Progent's certified System Center Data Protection Manager engineers can assist you to create an effective business continuity strategy, implement a cost-effective fault-tolerant network infrastructure, install a Data Protection Manager-based backup and restore system, comprehensively test your DPM system, educate your IT staff or regular consultants how to manage Microsoft Data Protection Manager, or handle extensive IT outsourcing including remote housing of Microsoft Data Protection Manager servers in Progent's data center.
  
  
• Progent's team members can help your organization to deploy Microsoft ISA Server, which leverages MS Windows Server and Active Directory for policy-based security controls, web browser performance, and powerful management tools.
  
  
• Progent's CISSP certified security experts and CISM certified security consultants can assist you to protect your Macintosh network through professionals services such as performing comprehensive security audits, recovery from hacker attacks, configuring firewalls, deploying safe remote and mobile connectivity, deploying advanced software for protection against viruses, spam, and harvesting attacks, and designing a detailed security plan appropriate for your enterprise and network environment.
  
  
• Even if your IT budget is small, Progent provides value oriented service packages that will give your network system the reliability, security, and performance your business requires. Progent's optional 24x7 Support Services, combining the talent of experienced Microsoftand Cisco accredited IT engineers, the latest network management applications, and cost-effective service packages, will keep your mission-critical network applications and servers operating smoothly.
  
  
• Progent's Microsoft Active Directory expert consulting include certified expertise in architecting, installing and troubleshooting complex Microsoft Active Directory (AD) environments. Progent's Microsoft-certified experts have extensive experience troubleshooting complex AD issues such as replication problems, multi-domain partition configurations, corrupted AD objects, removal of legacy beta software configuration objects in existing Active Directory environments, and repair of failed installations of AD and AD-integrated software. Progent is also experienced in using “expert only” Active Directory utilities such as NTDSUTIL, and NETDIAG.
  
  
• Progent's expert certified consultants offer customized education on sophisticated, mission-critical systems or platforms for which your organization may require internal IT expertise. For mid-size businesses, Progent's knowledge transfer services to your internal IT team can make sound business sense in areas such as Microsoft Active Directory, Exchange Server 2007, ISA Server, or Cisco network infrastructure and VoIP technologies.
  
  
• Progent's consulting services for high availability networking for small businesses offer Microsoft and Cisco-certified network experts who can help you create a fault-tolerant computing environment that incorporates essential technologies and activities for mission critical environments. Progent’s engineering professionals can assist your company to configure a system architecture with features that include fault tolerant Internet access, network load balancing, fault tolerant data centers, high-availability interoffice connections, and fault tolerant multi-location systems. Progent also assist your company to generate a disaster recovery plan and to install and validate mechanisms that provide rapid, fail-safe disaster recovery.
  
  
• Stealth penetration checking is an important component of any overall IT system security strategy. Progent’s security experts can run thorough unannounced intrusion security checks without the knowledge of your organization's internal IT staff. Unannounced penetration testing shows whether existing security monitoring tools such as intrusion detection alerts and event log analysis are correctly configured and consistently observed.
  
  
• Progent's certified network security services include complete security evaluation, disaster recovery planning, virus protection and recovery, spam filtering, firewall technology, Internet provider selection, backup services, and creating for protected commercial transactions.
  
  
• The server cluster feature set built into the Datacenter and Enterprise editions of Windows Server 2008 has been radically re-engineered to streamline the deployment, configuration, and management of clusters that offer greater levels of system dependability, protection, performance, and versatility. New or enhanced features include automated cluster Validation, revamped configuration and deployment, improved cluster management, redesigned cluster infrastructure for maximum availability, better protection and quorum models, fewer failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified cluster technology consultants can help your company evaluate the advantages of failover clusters, plan and execute an installation, educate your IT staff to manage your failover clusters, provide continuing consulting and support services, and create and validate a business continuity procedure.
  
  
  
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If your small business is in Contra Costa County and you require computer help, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional:

Call 925-362-2400 or send email to information@progent.com