Onsite Service Available in Yolo County, Davis, Woodland
Progent's network consulting services for small organizations in Davis are focused on clients who need immediate and economical assistance for system stability, security, productivity, administration, or repair. This brief list of Progent's consulting support services and technical experience should give you a sense of how Progent's team can assist your company to enhance the business value of your information network.
- Progent can deliver a wide array of cost-effective services to assist you company to install, configure, repair, and administer workstations and laptops based on Microsoft Windows, Apple Mac OS X, or popular versions of Linux. Progent's desktop services feature online and on-premise help and vary from emergency help to complete outsourcing of desktop management and support.
- Progent offers affordable remote expertise from RIM BlackBerry-certified experts who can help small organizations to design, administer, and troubleshoot BlackBerry technology such as the BlackBerry BES Server and BlackBerry PDAs. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-qualified experts, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This breadth of knowledge, combined with Progent's proven remote support model, offers small companies a cost-effective option for incorporating BlackBerry technology productively into their IT system.
- Features of Progent's Information Technology support packages include system evaluation to make sure that your environment complies with established standards of security and remote access, 24x7 server monitoring based on Microsoft Operations Manager to identify problems before they impact your organization, optional Help Desk Services from Progent's consulting experts, security auditing to help safequard your network from hackers and viruses, installation of Service Packs and security updates for servers and software, savings on Progent’s remote troubleshooting services, and contact with Progent’s group of Microsoft-certified system engineers and service specialists.
- Even if your IT budget is small, Progent provides cost effective support options that will give your network the stability, protection, and functionality your business requires. Progent's optional 24x7 Support Services, combining the skill of experienced Microsoft-certified and Cisco-certified IT experts, the latest network management software, and cost-effective service packages, can keep your line-of-business network applications and servers operating smoothly.
- Progent's specially priced 24 by 7 Network Monitoring Packages for small businesses include
proactive, advanced network monitoring, affordable support escalation when required,
remote network support to cut costs and solve issues fast,
and Helpdesk Call Center support to ensure dependable follow-up.
- Progent's Microsoft-certified SharePoint Server 2007 support professionals can show you how to evaluate the economic case for deploying SharePoint 2007, consult with you on the appropriate edition of Microsoft SharePoint for your circumstances, offer setup and deployment expertise, assist you to install Microsoft SQL Server as a supporting database, improve your network integrity, integrate your standard and custom application programs to work with SharePoint 2007, design a comprehensive security plan that encompasses portal technology, and deliver maintenance and Help Desk services.
- The historical service documentation created for your business by Progent help you avoid becoming overly reliant on an individual engineer. Progent's comprehensive reports of support provided makes it possible for one Progent team member to take up where another consultant left off while minimizing time spent getting up to speed on your IT environment. Thorough service reports also give your internal IT staff greater understanding of important technical problems surrounding your network and offer insight into how to anticipate and solve issues in the future. Because of this, Progent's service documentation are a vital facet of Progent's policy of knowledge transfer to clients. An additional benefit of Progent's service documentation system is that your business can more sensibly build up an internal IT support team if and when it becomes more cost effective to do so. Also, detailed service reporting enables you to transfer to another support organization if you grow dissatisfied with Progent's service.
- Progent's highly advanced detailed service documentation reporting system provides comprehensive reports for all completed services. Each Progent technical team member has full and secure access to all the details of services delivered by any team member to every customer. This history of issues and solutions, as well as wrong turns, is structured as an easily accessible and searchable internal database that allows Progent's experts to share their experiences organization-wide so that the aggregate productivity of Progent's support services increases over time.
- Progent’s staff of Microsoft and Cisco-certified technical team members average more than a decade of real-world industry experience, on the front lines of computer network support, performing a broad variety of technical tasks for a diverse range of customers. Each consultant brings a set of individual best practices from this extensive field experience, and these are further refined by the company-wide best practices education that Progent instills in its consulting group. For major projects, Progent consultants take advantage of the Microsoft Solutions Framework (MSF) model for task structure which divides engagement down into individual and manageable stages that reduce the potential of a project running over budget or beyond schedule.
- The extensible architecture of Microsoft Dynamics Great Plains makes it possible to develop custom Great Plains extensions that provide all of the basic functionality of popular Microsoft Dynamics GP solutions but also meet the individualized requirements of your business. With the help of to the Modifier with Microsoft Visual Basic for Applications, applications developers can work with the most popular customization platform in the industry to adapt MS Dynamics GP information views, add or modify business logic, customize forms and reports, or exploit connectivity with Office applications. Progent's expertise with Microsoft .NET technologies, SQL Server consulting, and development experience with VBasic, XML and other developer tools make it possible to implement custom mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics Great Plains.
- Progent's Mac consultants can assist the creative aspect of Apple Macintosh environments by providing consulting services and knowledge transfer in graphics, sound, and video. Progent's experts can provide help in a range of Apple Macintosh programs including Photoshop, InDesign, Apple Logic, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with specific areas such as scanning or digitizing audio or video or setting up an audio/video post production lab.
- Progent can give your small business access to Microsoft Exchange 2007 support professionals and Microsoft-certified Microsoft Exchange Server 2003 consultants to architect a dependable email solution that provides protected email connectivity throughout your business, even for people who telecommute or for road warriors with multiple devices like laptops, Blackberry wireless handhelds, or web-capable mobile phones.
- In conducting network technology projects for enterprise clients, Progent utilizes a phased approach based on defined milestones in order to meet established budgets, project timeframes, and engineering objectives while minimizing network disruption. Progent's methodology takes advantage of proven industry project management standards founded on the sound practices defined by the Microsoft Solutions Framework and includes requirements definition, architecture proposals, project pilots, design adjustment, and expertly managed implementation. All phases are comprehensively documented to provide a detailed historical record of technical services provided and to help in ongoing system maintenance.
More Facts
If your small business is Yolo County
and you are looking for technical help, information technology outsourcing, or high-level expertise from a Progent professional:
Call 916-609-1222 or send email to information@progent.com
