Onsite Service Available in Yolo County, Davis, Woodland

Progent's IT consulting for small companies in the city of Davis are concentrated on customers who need fast and affordable assistance for network reliability, security, productivity, manageability, or recovery. The following short list of Progent's engineering support services and networking expertise will provide a sense of how Progent can assist your company to enhance the business value of your computer system.



  • Microsoft allows you to create seamless hybrid environments that combine Office 365 Exchange Online and local installations of Exchange. This allows you to have specific mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified Exchange consulting team can help your organization with any phase of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on time and within budget. For more information about Progent's online consulting services for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

  • Even if your Information Technology budget is minimal, Progent offers cost- effective support options that will give your network the stability, compliance, and performance your organization needs. Progent's optional Round-the-Clock Network Monitoring service packages, combining the skill of experienced Microsoft and Cisco certified IT experts, the latest network management software, and comprehensive service programs, will keep your mission-critical network software and servers operating smoothly.

    Progent's Cisco-certified Wi-Fi experts can help you to migrate to Aironet wireless access points and Cisco Wi-Fi controllers that comply with the 802.11ac Wi-Fi standard, making it possible to get three times the speed for your Wi-Fi network while expanding the coverage area.

  • Progent's Amazon AWS cloud planning and integration experts offer cost-effective remote consulting to help businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN access and can help you deploy all-cloud or hybrid ecosystems that seamlessly incorporate Amazon AWS resources. Progent can provide occasional consulting or Progent can deliver project management outsourcing services to help you migrate efficiently to the Amazon AWS cloud.

  • Progent has delivered remote IT consulting help to businesses in every state in the country. Many of these clients have shown their high regard for Progent through testimonials to the excellence of Progent's service personnel. Check out Progent's customer testimonials to see what people have said about the high level of Progent's IT services.

  • Progent's founder and chief technologist, Les Kent, was the system designer for a Windows network application that received the honor of Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year network industry veteran, has been responsible for the architecture and successful implementation of hundreds of state-of-the-art small business solutions using Microsoft and Cisco technologies.

  • Progent's easy by-the-minute billing model requires no complicated contracts, retainers or hidden fees. Many other companies have minimum billable time or other additional charges that increase service. For remote support from Progent during normal working hours, you only get charged for the time spent working on your issue. If it only requires ten minutes to resolve your problem, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you pay only for the time when Progent's team member is actually on-site working on your problems. Just Progent's value priced by-the-minute rate. For urgent same-day on-site service calls, you might be billed for our engineer’s travel time, but not a higher emergency rate. Since Progent has a large pool of consultants located within the entire San Francisco Bay Area service territory, an available engineer is usually close by to help. Progent can in addition provide on-premises service to most zip codes in the United States within one business day of answering a support request.

  • Progent has put together two ultra-affordable service packages intended to allow small businesses to receive a professional security evaluation from a qualified security consultant. With Progent's External Security Inventory Scan, a security engineer runs an extensive test of your network from outside your firewalled perimeter to determine potential risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from a secure computer inside your company firewall to determine the risk to inside assaults. Both security inventory services are set up and run from a protected remote site.

    Progent's certified Microsoft Exchange Server 2016 migration consultants can help your business in all phases of your upgrade to Exchange 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Progent's Cisco-certified SIP trunk consultants and CUBE integration experts can help you to plan, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers affordable online or on-premises expertise to help companies to move smoothly to a productive unified communications ecosystem that offers accelerated ROI. Progent's Gold-certified Microsoft collaboration experts can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

  • Progent can provide the services of a temporary Chief Information Officer to assist organizations to take a high-level view of their information network to make sure their technology aligns with their primary goals, manage large-scale initiatives according to industry best practices, oversee supplier agreements, and provide other services that call for a mix of business experience and IT skills. Progent's part-time Chief Information Officer consulting service is ideal for companies who can't justify a permanent CIO but who occasionally can benefit from the knowledge of an experienced senior technical officer.

    Progent's Technical Response Center (TRC) is dedicated to delivering the best quality of remote IT support services possible for emergency and standard issues. For emergency problems that impact many users, vital people, or a line-of-business program, the Technical Response Center can engage within an hour. For non-critical issues, the TRC is committed to respond in two hours or less. Under any circumstance, your ticket will be created quickly and correctly, you will be sent a confirmation from the trouble ticket system, and the TRC will get in touch with you regarding every corrected issue to verify you are satisfied with the results and ready to close the trouble ticket. Find out more about Progent's Technical Response Center Customer Commitment.



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If your small business is Yolo County and you are looking for computer assistance, IT outsourcing, or top-level services from a certified Progent engineer, call 916-609-1222 or visit Contact Progent.
















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