Onsite Service Available in Yolo County, Davis, Woodland

Progent's IT support for small and mid-size organizations in the city of Davis are concentrated on customers who require immediate and economical help for system stability, protection, productivity, administration, or recovery. This short list of Progent's consulting support options and networking expertise will give you a sense of the ways Progent can help your company to enhance the business value of your information system.



  • Progent's Cisco-certified CCIE network consultants can provide world-class online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small or midsize organizations and campus networks to enterprise data centers and public clouds. Progent can help you to implement Cisco's rapidly evolving switching technology to realize the throughput, expandability, availability, virtualization, data protection and ease of management demanded by your organization. For information about Progent's support for Cisco's market-leading family of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. For details about Progent's consulting and troubleshooting services for Cisco's Nexus family of switches, refer to Cisco Nexus switch support. To learn about Progent's support for Cisco Meraki switches, go to Meraki switches integration.

  • The vast majority of organization multi-site communications infrastructures feature no recovery ability from Internet circuit failures. Progentís interoffice communications consultants can help small companies achieve non-stop Interoffice connectivity by means of redundant system architectures with automatic failover. Progentís Cisco-certified CCIE engineers can design and deploy high-availability Inter-office connections based on non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over offer economical 24x7 interoffice networking.

  • Progent's Private Cloud hosting service offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest level of dependability and scalability and is in addition easy to move to any data center. Progent's Private Cloud hosting options are based upon proven virtualization platforms that enable small and midsize companies with multi- platform environments to economize significantly on the costs of capital equipment, system maintenance, and IT management while achieving world-class reliability and an unprecedented level of vendor flexibility.

  • Progent's eCommerce software consultants can help your company to setup an e-commerce system that is protected, reliable, and responsive. Progent can also enable you to create a web site that is integrated with your sales and inventory applications to lower the expense and increase the reliability of web-based business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you architect specialized web applications using industry standard development utilities or tailor popular applications so that they accommodate your special business requirements. For data-intensive applications, Progent offers the expertise of certified SQL Server developers, Oracle developers and database administrators, MySQL experts, and Microsoft Office Access database application developers.

  • Microsoft's virtual desktop technologies reduce the work required for network managers to set up software programs so they are consistent across an entire workforce, provide the ability to manage access to critical information, and allow quick installation of additional or updated desktops. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been enhanced and named Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure that powers RDS streamlines desktop access, improves performance, strengthens security, unifies administration, and offers an almost seamless user experience. Progent's desktop virtualization engineers can assist your company to assess the business advantages of Microsoft's desktop virtualization solutions, set up test and production environments, improve your system infrastructure to support virtual clients effectively, assess and resolve security problems, and educate your network managers to follow industry best practices to achieve a fast ROI from desktop virtualization.

  • Progentís BI reporting experts offer remote and onsite expertise to help your organization with any aspect of business intelligence reporting from troubleshooting or modernizing applications to planning and deploying a comprehensive business intelligence solution. Progent's BI consultants can assist your company to support your current reporting system, help you to migrate reports from a legacy reporting platform to a modern one, and deliver as-needed online training tailored to your specific requirements. Progentís management reporting consultants can provide expertise in the leading BI reporting tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.

  • Progent's Virtual Call Center services are an integrated extension of your internal IT service staff. This can include advanced call center features such as a dedicated phone number with custom greeting. Progent will also send calls directly to staff technicians who are specifically provisioned and trained to support your needs. In addition, Progent's Helpdesk staff can manage trouble tickets from any client trouble ticket system for transparent integration with your internal support services group. Advantages of Progent's Virtual Network Support Help Desk services include professional Microsoft and Cisco Help Desk expertise the minute you call, transparent expansion of your in-house resources, front-line help for critical client problems, and per-minute billing.

    Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small organizations to transition from the traditional physical in-house datacenter to the modern hybrid computing model that includes local and virtualized cloud-hosted software and infrastructure. Progent's Microsoft Gold-certified Windows Server 2012 R2 Essentials consultants can provide budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can assist you to determine the potential productivity and cost advantages of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud-based design for your network ecosystem. Progent can provide full-service project management to help you design and carry out an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting, troubleshooting, and customized training. (Learn about Progent's Office 365 integration solutions with on-premises installations of Exchange and Azure planning and integration consulting.)

  • If you need to redo your organizationís web site, create internal sites for applications like as human resources or employee orientation, establish a powerful web presence for a start-up venture, or build enterprise-level, data-driven web solutions, Progent can provide capable and experienced web design consultants. Web design consulting available from Progent's Applications Specialists Group include web site design and development, web project management, .ASP and .NET programming, and graphical content design and creation. Progent's certified SQL Server programmers, Oracle programmers and DBAs, MySQL database application experts, and Microsoft Access consultants can assist you to plan, deploy, and support data-powered sites. Progent's consulting experts can also help you design and maintain a secure, fault-tolerant server and communications environment incorporating remote connectivity, to support your web platforms.

    Progent's Technical Response Center (TRC) is committed to delivering the best level of remote network support offered anywhere for urgent as well as standard issues. For emergency problems that impact multiple workers, crucial individuals, or a line-of-business program, the TRC will respond in less than an hour. For standard issues, the TRC is committed to respond in less than two hours. Under any circumstance, your trouble ticket will be created promptly and accurately, you will be sent a confirmation from the trouble ticket system, and the TRC will contact you regarding each resolved issue to make sure you are comfortable with the results and willing to close out the ticket. Find out more details about Progent's TRC Customer Commitment.



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If your small business is Yolo County and you are in need of computer assistance, information technology outsourcing, or high-level expertise from a Progent engineer, call 916-609-1222 or visit Contact Progent.
















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