Onsite Service Available in Yolo County, Davis, Woodland

Progent's information technology support services for small and mid-size businesses in the city of Davis are focused on clients who need fast and affordable assistance for system reliability, security, efficiency, administration, or recovery. The following short selection of Progent's consulting services and practice areas will provide a sense of how Progent can assist you to increase the business value of your computer system.



  • Progent's economical extended hours remote support program offers companies 24x7 access to online support from Progent's TRC. Support services offered beyond regular business hours include fixing problems with Microsoft-based servers, MS Windows desktop support, assistance with MS Office programs, system backup and recovery, and fundamental routing and switching help for Cisco networking products.

    Dynamics GP 2015 R2 features a revamped architecture that enhances cloud integration, supports the most popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and tightens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers offer the depth and breadth of technical skills and hands-on experience to address the critical technical and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the return on your investment in this mission-critical platform.

  • Progent's experts in Apple Mac OS X technology can assist the creative sides of Macintosh systems by offering support services and training in graphics, sound, and video. Progent's professionals can offer expertise in a range of Mac desktop applications including Photoshop, InDesign, Apple Logic, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with discrete projects such as scanning or digitizing audio or video or setting up an audio post production facility.

  • Progent's wireless solutions consultants offer wide-ranging backgrounds in the integration and maintenance of wireless information technology and can assist your IT team to plan, deploy, administer and repair wireless ecosystems that are compliant, robust, expandable, simple to manage and operate, ready to handle your critical applications, and transparently incorporated into hybrid cloud networks. Remote and on-premises Consulting services provided by Progent cover a variety of wireless technologies and include smartphone integration, Wi-Fi network infrastructure design and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.

  • Microsoft ISA Server and its replacement Forefront TMG are software platforms that contain an application-aware firewall that can protect networks from outside and inside attacks. The two products perform in-depth examination of network protocols to detect threats that can get by legacy firewalls. Microsoft ISA Server 2006 was replaced by Forefront TMG, which is based on ISA Server's architecture while delivering a variety of enhanced capabilities. Forefront TMG 2010 has been discontinued by Microsoft, and the security features provided by the product are now usually handled by dedicated physical devices from companies that include Cisco, Check Point, SonicWALL and WatchGuard. (See Cisco ASA 5500-X Firewall with Firepower Services integration and management.) Progent provides online Forefront TMG 2010 support services and Microsoft ISA Server consulting services to help you manage and debug your legacy firewall environment, and Progent can help you to migrate smoothly to a more current security solution by providing planning, configuration, optimization, training and troubleshooting.

  • Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading data security companies to provide centralized control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway device adds a further level of inspection for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

  • Progent's engineering services for high availability networking for small businesses offer Microsoft and Cisco-certified consulting professionals who can show you how to build a robust network that includes key technologies and processes for mission critical applications. Progentís information technology experts can assist you to implement a network architecture with features that include high-availability Internet connections, system load balancing, fault tolerant data centers, high-availability interoffice connections, and high-reliability multi-location networks. Progent also help your company to generate a business continuity process and to install and test technologies that facilitate fast, fault-tolerant disaster recovery.

  • If you are creating Linux or UNIX based software on a network that includes Microsoft-based servers, workstations and applications, Progent offers IT outsourcing and support services that keep your network fully operational while reliving you to focus on your area of high-value expertise. By using automated server monitoring and providing online and optional onsite support as you need it, Progent provides Linux and UNIX developer support that provides a cost effective way to maintain an information technology network that features dependability, protection and performance.

  • Progent's Microsoft-certified consultants offer System Center 2012 Configuration Manager (SCCM 2012) planning and deployment and Intune consulting to centralize and simplify the management of your PCs along with your Cloud-connected tablets and smartphones. Progent can help you to upgrade smoothly to Configuration Manager 2012 from an older device and application management platform or assist you to modify your current SCCM 2012 ecosystem to accommodate your changing IT requirements.

    Windows Server Essentials is a value-priced, versatile platform that allows small organizations to transition from the traditional physical in-house datacenter to the modern hybrid computing model that includes on-premises and virtualized cloud-based software and infrastructure. Progent's Microsoft Gold-certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential productivity and cost advantages of migrating to Essentials and implementing a hybrid local/cloud-based model for your computing environment. Progent offers comprehensive project management support to help you design and execute an efficient move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. Progent also offers ongoing consulting help, troubleshooting, and customized training. (Find out about Progent's Office 365 integration with on-premises Exchange deployments and Microsoft Azure integration consulting services.)

  • Progent's easy per-minute billing rates has complicated contracts, retainers or hidden charges. Many competitors have minimum billable time or other additional fees that increase support costs. For remote support during normal working hours, you only pay for the actual time spent resolving your issue. If it only takes ten minutes to fix your issue, then you only pay for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you are charged only for the time when a Progent consultant is actually on-site working on your problems. Just Progent's value priced per-minute rate. For urgent same-day onsite service calls, you might be billed for our engineerís travel time, but not a higher emergency rate. Since Progent maintains a large pool of engineers located throughout the entire San Francisco Bay Area service territory, an available engineer is typically close by to help. Progent can in addition offer onsite service to most zip codes in the United States within one business day of answering a support request.

  • Virtualization technology permits many logical machines to operate in safe isolation on one physical host system. Virtualization lowers equipment and maintenance expenses, allows a mix of operating systems to access the same compute and storage resources, streamlines provisioning, enhances availability, and allows on-demand resource assignment, which is vital for public and private clouds. Progent's virtual server consultants can provide Windows Server 2016 Hyper-V local and cloud solutions, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network and server virtualization support services, Windows Hyper-V Virtualization help, VMware vSphere virtual server integration services, and Citrix XenServer support. Progent can configure virtual servers to maximize speed, reliability and ease of administration while at the same time lowering costs; propose and validate business recovery strategies that reduce productivity loss in the event of a catastrophic failure; and deliver ongoing maintenance, troubleshooting, and engineering assistance as virtualization technology advances.



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If your small business is Yolo County and you need technical help, IT outsourcing, or advanced services from a Progent engineer, call 916-609-1222 or visit Contact Progent.
















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