Onsite Service Available in Yolo County, Davis, Woodland

Progent's certified professionals knows how to provide a wide range of engineering and technical support assistance for IT environments powered by any combination of Microsoft, Cisco, Apple, or Linux technologies. Network services available to small companies in the Davis neighborhood by Progent's staff of Microsoft and Cisco certified technical professionals include:



    Progent's Microsoft Office Word and Office 365 Word consultants offer a broad selection of economical remote support services to help your organization to manage and troubleshoot your existing Microsoft Word environment or help you to upgrade to a newer version of Office Word. Services offered by Progent's experts include VBA programming, identifying and fixing compatibility issues between various versions of Office Word, integrating Office Word with different Microsoft Office apps like Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet integration, and online Microsoft Office Word training classes tailored for individuals or groups.

  • Progent's Citrix desktop virtualization consultants can help your business to plan, install, administer, and support a virtualized Windows application delivery system by providing XenDesktop expertise and XenApp support. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can help you to manage and maintain a remote datacenter that features high uptime, enhanced protection, and fast disaster recovery.

    The latest generation of ASA 5500-X Family of firewalls with Firepower Services deliver substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-qualified CCIE network consultants can assist your company to manage your existing PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your organization to design, integrate, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

  • Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and dependable availability for key workloads by providing centralized, mixed-platform tracking of physical and virtual infrastructure deployed throughout local systems and private and public clouds. Progent's SCOM consulting group can provide world-class online and onsite support to assist organizations of all sizes to plan, integrate, optimize, update and repair SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can help you to move to SCOM 2016 from older versions or from other monitoring platforms, or integrate a variety of monitoring tools into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to include resources based in public clouds by providing Microsoft Azure integration and Amazon AWS hybrid cloud expertise.

    Progent has been providing SharePoint consulting services since the initial SharePoint product was published over a decade ago, and Progent has the breadth and depth of IT knowledge to help organizations of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add significant business value to your information network. Progent's Microsoft Gold-certified consultants can help your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; determine whether an in-house, Cloud-based or hybrid deployment is most sensible for your company; and pick the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in individual jobs associated with your SharePoint 2013 migration.

  • Progent's data backup engineers can provide help for a broad array of utilities and services that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and smartphones. Progent can provide expertise for leading backup platforms including Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist your company to deploy, upgrade, or maintain backup/restore solutions for a variety of topologies including local, edge to datacenter, cloud, or hybrid.

  • Progent provides live online training for popular workstation software including Office and Office 365 Excel, Word, Access, Visio, Microsoft Dynamics GP (Great Plains), Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, Microsoft Windows 8.1 and Windows 10. Online instruction offers the advantages of traditional in-person sessions, such as instant communication between clients and teachers, but avoids the costs of travel and the challenge of attempting to synchronize the availability of teachers and trainees.

  • Microsoft Windows Server 2008 R2 is an important step forward in making IT systems more protected and available, easier to virtualize and administer, faster, and able to provide an improved environment for web hosting and development. Progent's Microsoft-certified Windows 2008 engineers can assist your company benefit fully from the enhancements built into Windows Server 2008 R2 by providing Microsoft-certified consulting, tech support, training, temporary staffing, monitoring, and security services. Progent can also assist you to plan and carry out an efficient upgrade to Windows Server 2012 R2. If you are planning on creating a hybrid network model that integrates local resources with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.

  • VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable process for recovering applications and services quickly after an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and patches and can generate reports to verify complete service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help your organization to plan, configure, test and manage a DR solution powered by VMware Site Recovery Manager.

  • Progent's certified Windows 8.1 consultants can provide a range of network consulting services to help organizations of any size to deploy, manage, and troubleshoot networks that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can help create testing labs to assess Windows 8.1 and plan and implement Windows 8.1 deployment projects based on proven methodologies.

  • Progent's Private Cloud hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the maximum level of dependability and scalability and is in addition easy to move to another host. Progent's Private Cloud hosting and management options are based on mature virtualization platforms that allow small companies with mixed- platform environments to save significantly on the expense of capital investments, system maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.

  • Progent's Virtual Help Desk services are an integrated extension of your in-house IT service staff. Virtual Help Desk can include advanced call center features such as a special telephone number with custom greeting. Progent can also send calls automatically to staff members who are specifically provisioned and trained to handle your account. In addition, Progent's Help Desk Call Center staff can manage trouble tickets from any client trouble ticket software for transparent integration with your internal technical services organization. Advantages of Progent's Virtual Network Support Help Desk Call Center services include high-end Microsoft and Cisco Help Desk Call Center expertise the moment you call, transparent extension of your internal resources, comprehensive support for urgent client problems, and by-the-minute billing.

  • GIAC was founded in 1999 to certify the knowledge of IT security professionals. GIAC accreditations are acknowledged by companies and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for any of the network security capabilities covered within the GIAC accreditation such as auditing network vulnerability, event handling, traffic analysis, web services security and security information and event management (SIEM) solutions for compliance with regulatory requirements for promptly reporting incidents.



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If your small business is Yolo County and you are looking for technical assistance, IT outsourcing, or high-level expertise from a Progent professional, call 916-609-1222 or visit Contact Progent.
















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