Onsite Service Available in Yolo County, Davis, Woodland

Progent's certified professionals knows how to deliver a broad selection of engineering and support help for information networks based on any mix of Windows, Cisco, Apple, and Linux platforms. Network services available to small and mid-size organizations in the Davis area by Progent's staff of Microsoft and Cisco certified consulting experts include:

    The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your business to plan, integrate, tune, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

  • Progentís business information reporting experts offer remote and on premises consulting to assist you with any facet of business intelligence (BI) reporting ranging from troubleshooting or enhancing reports to designing and deploying a comprehensive business intelligence solution. Progent's BI experts can assist you to support your existing BI environment, help you to upgrade databases and applications from a legacy reporting platform to a modern solution, and deliver as-needed remote training to meet your specific needs. Progentís management reporting and analytics professionals can provide experience in all popular business intelligence reporting and visualization tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.

  • Progent offers online instruction for a range of desktop software including Microsoft Excel, Word, Publisher, Project, Microsoft Dynamics GP, Acrobat Writer, Photoshop, Crystal Reports, Windows 8 and Windows 10. Virtual instruction offers the benefits of traditional classroom sessions, such as instant interaction between students and teachers, but avoids the expenses of transportation and the hassle of attempting to accommodate the availability of teachers and trainees.

  • The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento, California can be used for piloting mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, planning or validating business continuity solutions, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble effective test systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical IT initiatives on schedule.

  • Progent's Citrix desktop virtualization consultants can help your business to design, deploy, manage, and troubleshoot a virtualized Windows desktop and application delivery system by providing XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can help you to administer and support a remote datacenter that features high uptime, advanced security, and rapid recovery.

    Progent's Office and Office 365 experts can help businesses of any size to incorporate Office desktop and Office 365 apps such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless productivity solution that offers quick ROI and promotes improved business results. Progent can help your company to interface Microsoft Office or Office 365 apps with each other and with additional core Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server. Progent can also help you to resolve compatibility issues with different releases of Microsoft Office and can provide customized online Office and Office 365 instruction to individual users and teams.

  • Progent is experienced in the architecture, configuration, and integration of cohesive networks by melding advanced technology from a pool of top hardware and software suppliers. Services available from Progent include Microsoft technology consulting, Cisco network infrastructure engineering, consulting for Apple Mac OS X and Apple IOS technology, Linux support, BlackBerry and other smartphone integration, VMware vSphere and NSX deployment, Oracle DBA and development services, Citrix XenApp and XenServer support, and Juniper firewall and VPN router set up.

    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide range of online support services to assist you to plan, develop, pilot test, deploy, administer, and debug applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to move your legacy Excel solutions to the newest versions of Excel, integrate Excel with iOS and Google Android mobile devices, and resolve compatibility problems between different versions of Office Excel. Progent can provide on-demand support to organizations looking for a fast solution to a specific issue related to Office Excel and Progent can also provide full project management services for migrating or creating mission-critical applications based on Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to meet the special requirements of individuals or teams.

  • Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings management, inventories network assets, protects against corporate data leakage, provides health monitoring, allows secure self service, and delivers a single control mechanism for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist you with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.

  • Progent's Microsoft Gold-certified consultants offers remote or in-person expertise to help companies of any size to plan, deploy, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's System Center Data Protection Manager consultants can help you to migrate from older versions of Data Protection Manager or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent offers occasional help for fixing especially stubborn issues, or comprehensive project management support. Also, Progent's Data Protection Manager 2016 (DPM 2016) migration consultants can assist you to design and carry out an efficient migration from Data Protection Manager 2012 to DPM 2016 so you can take advantage of close integration with Microsoft Windows 2016.

  • The failover cluster technology incorporated into the most recent releases of MS Windows Server has been dramatically redesigned to simplify the deployment, configuration, and maintenance of server clusters and to offer greater levels of network dependability, protection, efficiency, and versatility. New or improved features include cluster Validation, easier setup and installation, improved cluster administration, new cluster architecture for increased availability, hardened security and quorum structure, elimination of failure points, more disk and memory capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual servers. Progent's Microsoft-certified cluster technology consultants can assist your company assess the business benefits of failover clusters, plan and execute an installation, train your network support personnel to administer your cluster environment, provide ongoing consulting and technical help services, and produce and validate a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you you to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure cloud.

    Progent's Technical Response Center is committed to delivering the highest level of online IT support offered anywhere for urgent and non-critical problems. For urgent problems that affect many users, key individuals, or a mission-critical program, the TRC can respond in less than an hour. For non-critical problems, the TRC will address your issue in two hours or less. Regardless of criticality, your trouble ticket will be created promptly and correctly, you will be sent an acknowledgement from the trouble ticket system, and the TRC will check with you on each resolved problem to confirm you are comfortable with the resolution and ready to close the ticket. Find out more concerning Progent's TRC Customer Commitment.

  • Hyper-V 2016 utilizes key technologies first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft certified Windows Server 2016 Hyper-V specialists can help you to assess the advantages of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to support your critical applications, plan a cost-effective network topology for a cloud-based or hybrid deployment, create and execute a smooth upgrade plan, train your IT management and technical support personnel, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business benefit.

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If your small business is Yolo County and you require technical assistance, IT outsourcing, or high-level services from a certified Progent engineer, call 916-609-1222 or visit Contact Progent.

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