Onsite Service Available in Yolo County, Davis, Woodland

Progent's IT consulting services for small and mid-size companies in the Davis area are focused on customers who need fast and economical help with system reliability, security, productivity, manageability, or repair. The following short selection of Progent's consulting support services and practice areas should provide a sense of how Progent's team can help you to enhance the competitive value of your computer network.



  • If your network includes Cisco appliances, you could be using an outdated release of IOS, the network OS used in virtually all Cisco router and current Catalyst switches from Cisco. Cisco frequently publishes updates to IOS to correct bugs, plug security weaknesses, or improve features. However, updating IOS and other Cisco OS platforms can be tricky, depending on your Cisco appliance and your system environment. As an example, there may be limitations of local Flash storage that could cause a new OS version to operate improperly. Progent's Cisco CCIE-certified consultants offer a wide selection of support services associated with upgrading Cisco IOS or any Cisco control software like IOS EX or CallManager. Progent's consultants can run version audits of your Cisco software, recommend sensible updates, provision Cisco devices, transfer software images, activate and verify your Cisco software, optimize performance, resolve issues, and teach your IT staff how to get the benefits of any significant new features.

  • Internet Information Services, provided with Windows Server and Windows desktop, is a sophisticated role for web hosting and web software development. The latest releases offer enhanced protection, dependability, scalability, and troubleshooting while delivering major improvements in automated management. A variety of popular extensions to IIS have been integrated into newer releases such as the Request Filter Module (formerly called URL Scan), which is able to prevent dangerous HTTP requests from being run by hosted web software. Progent's IIS experts can assist your company to configure IIS as well as the recent extensions to IIS Manager such as the GUI interface for controlling ASP.NET programs.

    Windows Server Essentials is a value-priced, entry-level platform that allows small organizations to make the move from the older stand-alone in-house datacenter to the new hybrid computing model that includes local and virtualized cloud-based software and infrastructure. Progent's Microsoft Gold-certified Windows Server Essentials consultants offer budget-friendly online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based model for your network environment. Progent can provide comprehensive project management support to help you plan and carry out an efficient move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting help, technical support, and customized training. (Learn about Progent's Office 365 integration with on-premises installations of Exchange and Azure planning and integration consulting services.)

    Progent's Microsoft certified System Center 2012 Operations Manager consultants have over a decade of background designing, implementing, optimizing and troubleshooting SCOM solutions and can provide companies of any size advanced online or onsite consulting support for SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and tune SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate serious problems detected by System Center 2012 Operations Manager. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to assist you to migrate efficiently from Operations Manager 2016 to Operations Manager 2016.

  • Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager, is a converged voice messaging system that facilitates productive collaboration by offering flexible set of options for retrieving calls and messages within a framework that is easy to implement and administer. Cisco Unity Connection allows you to access and manage voice messages from your email inbox, browser, Cisco Jabber, a Cisco Unified IP Phone, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in certain Cisco Integrated Services routers, offers cost-effective voicemail, unified messaging, IVR, and greeting services for small to mid-size businesses and corporate branch offices with up to 500 voice mailboxes. Progent's Cisco-qualified CCIE consulting experts can provide Unity Connection and Unity Express (CUE) configuration and technical support support to ensure that your voice messaging deployment delivers the highest possible competitive value.

  • Progent's Microsoft-certified consultants and experts in Apple Mac technology can help your company to integrate your Mac OS X workstations and laptops with your Microsoft Exchange server through expert Microsoft Entourage and Outlook for Mac support. Progent will ensure that your Microsoft Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App or Web Access are correctly installed. Progent can also provide a full array of Microsoft Exchange consulting services including integration, diagnostics, security management, remote access, performance tuning, plus spam filtering and email encryption. Progent also can provide tailored in person or remote Mac OS X education.

  • Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for critical workloads by offering centralized, mixed-platform tracking of physical and virtual resources installed across on-premises datacenters and private and public clouds. Progent's SCOM consulting team offers world-class remote and onsite support to assist businesses of all sizes to plan, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent's SCOM 2016 consulting experts can assist your company to move to Operations Manager 2016 from older versions or from different monitoring platforms, or integrate multiple monitoring systems into a cohesive infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to include infrastructure hosted on public clouds by delivering Microsoft Azure integration and Amazon AWS hybrid cloud solutions.

  • The open design of Microsoft Dynamics GP makes it possible to craft custom Dynamics GP extensions that provide all of the basic functionality of standard Microsoft Dynamics GP components but also address the individualized needs of your organization. With access to the Modifier with Microsoft VBasic for Applications, developers can work with the most popular customization environment in the software industry to tailor Microsoft Dynamics GP information views, add or modify business logic, customize forms, or exploit integration with Microsoft Office and Office 365 software. Progent's experience with Microsoft .NET support, Microsoft SQL Server 2016 integration and development and SQL Server 2014 application development, and programming background with Visual Basic, Dexterity, Continuum and other developer tools make it possible to design customized line-of-business applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.



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If your small business is Yolo County and you require computer help, information technology outsourcing, or high-level services from a Progent consultant, call 916-609-1222 or visit Contact Progent.
















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