Onsite Service Available in Yolo County, Davis, Woodland

Progent's information technology consulting for small companies in the Davis neighborhood are focused on clients who require quick and economical help with network stability, security, efficiency, manageability, or recovery. The following short list of Progent's engineering support services and technical experience will give you a sense of how Progent's team can assist you to enhance the business value of your information network.



  • Progent employs a team approach to problem escalation, making it possible to deal with even the most challenging technical problems that can appear from time to time. By taking advantage of hundreds of consulting-years of experience from Progent's Microsoft and Cisco-certified experts, Progent can rapidly and economically repair networking problems that would baffle most IT support companies. Working with thousands of customers on installation and integration tasks every year gives Progent a unique understanding on which approaches succeed and which do not in resolving network problems.

  • Progent offers enterprise clients remote or onsite NetApp SAN consulting support for NetApp's complete family of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably following best practices.

  • Progentís BI reporting experts offer online and on premises expertise to help you with any aspect of BI reporting from debugging or modernizing applications to planning and implementing an advanced BI environment. Progent's BI consultants can assist you to maintain your current BI environment, assist you to upgrade reports from an outdated reporting product to a modern one, and deliver as-needed online mentoring to meet your individual requirements. Progentís business reporting consultants can provide experience in the leading business intelligence reporting and visualization platforms such as the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, and Report Designer.

  • Progent's Cisco CCIE-certified SIP trunk experts and Cisco CUBE configuration consultants can assist you to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent can provide cost-effective remote or on-premises expertise to help companies to migrate smoothly to an advanced communications network that delivers fast ROI. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.

  • The Contact Center service delivery structure used by Progent gives small organizations a dependable alternative to reliance on freelance consultants by offering in-depth expertise shared by all engineering teams, optional round-the-clock access to urgent assistance, fast escalation to world-class specialists for solving the most difficult problems, support consistency and reliability, prompt follow-up enforced by seasoned support managers, a choice of easy-to-use ways for requesting support tasks, plus a high level of progress visibility made possible by ticket updates and accessible via a web-based portal.

  • Virtualization technologies enable businesses to optimize resource utilization, streamline network operations, and improve workload availability and security. operate several virtual servers on one actual computer. Typical usage scenarios for virtualization include hardware consolidation, inexpensive platforms for applications that require outdated OS software, and affordable isolation of application development or testing environments from on-line ones. Progent's virtualization technology consultants offer Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting services, Windows Server Hyper-V Virtual Server consulting, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server assistance. Progent can deploy virtual servers to optimize speed, reliability and manageability while at the same time lowering costs; propose and validate business recovery strategies that minimize downtown in case of a major failure; and provide ongoing maintenance, repair, and consulting services as computer technology evolves.

  • Progent can provide easy, immediate, and affordable access to Cisco CCIE Certified consultants. Cisco Certified Internetwork Experts are elite networking gurus who earn this top-level classification only through intense testing by Cisco. CCIEs are able to handle the most complex problems associated with network design, configuration, troubleshooting, and maintenance. Progentís CCIE consultants cooperate closely with Cisco engineers in identifying problems with Cisco's IOS software and devising fixes or obtaining patches to resolve anomalies. Progent can provide fast access to a CCIE by telephone so that you can receive immediate help for complex network problems that are impacting worker efficiency but are beyond the scope of your usual IT service providers.

  • Progent's Technical Response Center is committed to providing the best quality of remote network support available for both urgent and non-critical issues. For emergency issues that affect multiple workers, crucial personnel, or a mission-critical application, the TRC is set up to engage in less than an hour. For standard problems, the TRC is committed to address your issue in less than two hours. Under any circumstance, your trouble ticket will be created quickly and accurately, you will be sent an acknowledgement from the ticketing system, and the TRC will contact you on each resolved problem to verify you are comfortable with the resolution and willing to close out the trouble ticket. Learn more concerning Progent's Technical Response Center Customer Commitment.

  • Progent's Azure planning and integration experts can help you with any aspect of Azure cloud migration including needs definition, readiness assessment, solution architecture, pre-production testing, implementation, centralized administration, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to configure and debug firewalls and VPN tunnels so that your clients can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to work in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid ecosystem that seamlessly integrates on-premises datacenters with Azure-based services.

  • Progent's Microsoft System Center consulting experts have over a decade of experience configuring, maintaining and troubleshooting the key components included with Microsoft System Center and can help you to design, deploy, manage, and fix your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent also offers System Center 2016 migration consulting to help you to transition to the latest version of System Center from an earlier one or from another datacenter management platform to deliver the benefits of enterprise-class provisioning, automation, security and compliance, plus datacenter and critical application performance monitoring.

  • ProSight WAN Watch infrastructure management service makes it simple and inexpensive for smaller organizations to diagram, monitor, optimize and debug their connectivity hardware such as switches, firewalls, and wireless controllers plus servers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are kept updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when problems are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating devices that need important updates, or isolating performance problems. Read about the entire ProSight family of affordable network management outsourcing services for small and medium-size organizations

  • Progentís Microsoft certified consultants can provide companies of any size advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that facilitates the speedy development of enterprise-level business applications that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to offering expertise, maintenance and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT network. Progent can also assist you to perform an efficient move to SQL Server 2016 or an upgrade to SQL Server 2014 from legacy versions of SQL Server or from other database platforms.

  • Progent's most popular enterprise consulting include systems architecture definition, piloting, deploying and repairing networks based on Microsoft technologies by offering services such as complicated Active Directory configuration, Microsoft Exchange 2016 Server migration, Exchange 2013 consulting, Exchange Server 2010 troubleshooting, Microsoft SQL Server application development, and Oracle database administration consulting and application development. For application and network management, Progent offers Microsoft System Center 2016 consulting, Microsoft System Center 2016 Operations Manager (SCOM 2016) deployment, and Microsoft System Center 2016 Configuration Manager (SCCM 2016) expertise. For Windows 8.1 integration, Windows 10 planning and migration support services, and Microsoft Exchange 2013 upgrades, Progent can assist with architecture and can also provide on-premises support in installation at sites in major cities throughout the U.S. Progent's large group of Cisco CCIE network support experts can help large businesses to fix chronic connectivity problems affecting the reliability or performance of multi-vendor computer networks. Progent's CISA, CISSP, and CISM certified security consultants can provide an independent and complete network security assessments to help large businesses comply with regulatory security standards.



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If your small business is Yolo County and you are looking for computer support, information technology outsourcing, or high-level expertise from a certified Progent professional, call 916-609-1222 or visit Contact Progent.
















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