Onsite Service Available in Fremont, Newark, Milpitas

Progent's experts can deliver a broad array of engineering and support assistance for information networks powered by any mix of Windows, Cisco, Apple Mac, or Linux/UNIX technologies. Support services available to small and mid-size organizations in Fremont by Progent's staff of seasoned engineering professionals include:

  • System Center Configuration Manager 2016 automates software provisioning at scale, centralizes compliance settings control, keeps track of network resources, protects against company data leakage, performs network health monitoring, enables safe self service, and delivers a single point of control for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Azure cloud specialists can help businesses of any size with any facet of designing, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.

  • Progent provides live remote webinar training classes. Virtual interactive classes provide a flexible and low-cost solution for training your IT workers to use a wide selection of important applications including Office Excel, Word, Microsoft Office PowerPoint, Office Access, Office Outlook, Microsoft Office Publisher, Microsoft Office Project, Office Visio, and Great Plains. Progent also offers one-on-one on-premises education for clients in Northern California and larger cities across the United States.

  • Progent can provide enterprise customers online or on-premises NetApp SAN consulting support for NetApp's complete family of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN deployments quickly and affordably based on industry best practices.

  • Progent's disaster recovery specialists can help you create a disaster recovery plan in case of a total data center outage. Progent can help you define a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills so that after a disaster takes place, you minimize network downtime. Progent's Microsoft and Cisco-authorized consultants can also help your company to build an affordable, non-stop system architecture that takes into account availability issues involving a wide array of infrastructure technologies and procedures. Progent's business continuity experts can help you to deal with the high-level issues related to keeping your business running following a disaster by taking into account not just IT concerns but additional problems such as notifying critical staff members, moving into alternate work space, acquiring replacement vehicles, finding temporary employees, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design and build an affordable disaster recovery solution for multi-site or hybrid cloud environments utilizing tools field-tested in Microsoft's massive Azure cloud.

    Progent's System Center 2012 Virtual Machine Manager consulting experts can help organizations of any size to adhere to leading practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your business to upgrade from an earlier release of SCVMM or from a third-party management platform, and Progent can help you to enhance and troubleshoot your current SCVMM ecosystem to make sure you get maximum return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to assist your organization to plan and carry out an efficient migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of new security features, high availability VMM storage options, and other enhancements.

  • Progent's Experts Team offers in-depth help in specific software areas, enabling you to create fast, cost effective and cohesive network solutions that fit the specific needs of your business. Progent's software developers can assist your company to benefit from Microsoft's major business applications by providing a variety of services such as Microsoft Dynamics AX (Axapta) Enterprise Resource Planning Software consulting services, Dynamics GP/Great Plains Accounting Software training and programming, Microsoft Dynamics NAV (Navision) Business Management Software support, Microsoft Dynamics SL Business Accounting Software migration and support, and Microsoft Dynamics RMS configuration.

  • Progent's eCommerce application software experts can help your company to install an e-commerce infrastructure that is secure, dependable, and fast. Progent can also enable you to create a web site that is integrated with your marketing and supply chain databases to reduce the cost and increase the reliability of on-line B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you design specialized web software based on industry standard programming tools or customize popular programs so that they address your special business needs. For database-driven applications, Progent can provide the expertise of certified SQL Server programmers, Oracle programmers and database administrators, MySQL consultants, and Microsoft Access software programmers.

  • Progent's Amazon AWS integration consultants can provide affordable remote support to help businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-centric or hybrid networking models that efficiently integrate Amazon AWS services. Progent offers as-needed consulting or Progent can provide project management outsourcing services to help you move smoothly to the Amazon AWS platform.

  • The cumulative service documentation created for your organization by Progent help you avoid becoming dependent on an individual consultant. Progent's detailed reports of support services makes it possible for one Progent expert to take up where another consultant left off while minimizing time lost getting ramped up on your system situation. Thorough service documentation also give your in-house technical staff greater understanding of major technical problems involving your network and offer insight into how to anticipate and fix problems in the future. In this way, Progent's service reports are a vital aspect of Progent's philosophy of knowledge transfer to clients. Another advantage of Progent's service reporting policy is that your enterprise can more easily establish an internal network support organization if and when it appears to be more cost effective to do so. Also, thorough service reporting enables you to move to a new support organization if you grow unhappy with Progent's service quality.

  • Progent's wireless solutions consultants offer wide-ranging expertise in the integration and support of wireless networking technology and can help you to plan, deploy, manage and troubleshoot wireless ecosystems that are secure, robust, expandable, easy to administer and operate, able to support your vital applications, and transparently incorporated into hybrid cloud environments. Online and on-premises Consulting services offered by Progent span a selection of wireless technologies and include smartphone and tablet integration and management, Wi-Fi network infrastructure planning and deployment, Wi-Fi site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

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If your small business is in Fremont or anywhere in the Silicon Valley area and you need computer assistance, IT outsourcing, or advanced services from a Progent consultant, call 510-933-0400 or visit Contact Progent.

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