Onsite Service Available in Fremont, Newark, Milpitas

Progent's network support for small businesses in Fremont are concentrated on clients who require fast and economical assistance for network dependability, protection, efficiency, administration, or repair. This brief selection of Progent's engineering services and technical experience will give you a sense of the ways Progent's team can assist your company to increase the competitive value of your computer network.

  • Progent's Microsoft-certified staff and experts in Apple technology can assist your company to connect your Mac systems with your Microsoft Exchange server through expert Microsoft Entourage and Outlook for Apple Mac consulting services. Progent will ensure that your Exchange Server is correctly setup and that WebDAV, LDAP and Outlook Web App are properly installed. Progent can also provide a full range of Exchange consulting including integration, troubleshooting, security management, remote access, performance tuning, plus spam and virus protection and email encryption. Progent also offers customized one-on-one Mac OS X knowledge transfer.

  • Based in Northern California, Progent offers Microsoft technology consulting supportonsite help, office network outsourcing and IT consulting services to businesses in Northern California and in major cities across the U.S. Progent can also provide high-level remote network consulting services, server monitoring, and urgent technical support in order to cut expenses and reduce productivity loss for businesses anywhere in the United States.

    Progent's Microsoft System Center 2012 consultants have over 15 years of background deploying, maintaining and fixing the core platforms included with Microsoft System Center and can help you to plan, install, manage, and fix your Microsoft System Center ecosystem to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also can provide System Center 2016 upgrade consulting to assist you to transition to the latest version of Microsoft System Center from an older one or from a third-party IT management platform to deliver the advantages of best-in-class deployment, centralized management, security and compliance, plus infrastructure and application availability and performance monitoring.

  • Progent's Windows Server 2016 disaster recovery consultants can help you to design a DR system built aroundMicrosoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness based on Microsoft Azure.

    Windows Server 2012 R2 Essentials is an affordable, versatile OS that enables small businesses to transition from the older physical on-premises datacenter to the modern hybrid computing model that includes local and virtualized cloud-based software and infrastructure. Progent's Microsoft Gold-certified Windows Server Essentials consultants offer cost-effective online consulting and technical support for Windows Server Essentials. Progent can help you to assess the possible productivity and cost advantages of moving to Essentials and implementing a hybrid local/cloud-based model for your computing environment. Progent can provide full-service project management support to help you design and carry out a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent also offers as-needed consulting help, technical support, and customized training. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Azure planning and integration support.)

    Progent's Microsoft certified Microsoft SCOM 2012 consultants have over 15 years of experience designing, deploying, enhancing and repairing System Center Operations Manager solutions and offer organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite technical support to help you to fix critical problems detected by System Center 2012 Operations Manager. Progent can also provide Microsoft System Center 2016 Operations Manager expertise to assist you to upgrade cost-effectively from SCOM 2012 to SCOM 2016.

  • Progent's founder and chief technologist, Les Kent, was the system designer for a Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year network industry veteran, has been responsible for the architecture and deployment of hundreds of innovative small business solutions using Microsoft technologies.

  • Stealth intrusion testing is an important part of any overall network security strategy. Progent’s security professionals can run extensive stealth penetration security checks without the awareness of your company's internal IT resources. Stealth penetration testing uncovers whether existing security defense systems such as intrusion incident alerts and event log analysis are properly configured and actively monitored.

  • Cisco Unity Connection, a tightly integrated extension of Cisco Unified Communications Manager, is a converged voicemail solution that facilitates productive collaboration by providing flexible set of alternatives for accessing voice messages within a framework that is easy to deploy and manage. Unity Connection allows you to access and manage your voicemail messages from your Exchange inbox, web browser, Jabber, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response, and greeting services for small to medium businesses and corporate satellite locations with up to 500 voice mailboxes. Progent's Cisco-qualified CCIE consulting experts can provide Unity Connection and Unity Express (CUE) configuration and troubleshooting services to ensure that your CUE deployment delivers the highest possible business value.

  • Progent's Microsoft Gold-certified information technology consultants can provide Windows Server 2016 migration consulting to assist organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

    Progent's Technical Response Center (TRC) is dedicated to providing the highest level of remote computer support available for emergency as well as non-critical problems. For urgent issues that affect multiple workers, key individuals, or a mission-critical program, the Technical Response Center will respond in less than an hour. For non-critical problems, the TRC will address your issue in two hours or less. In all cases, your ticket will be generated promptly and accurately, you will be sent an acknowledgement from the trouble ticket system, and the TRC will get in touch with you regarding every corrected issue to make sure you are satisfied with the resolution and willing to close the ticket. Find out more concerning Progent's TRC Customer Commitment.

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If your small business is in Fremont or anywhere in the Silicon Valley area and you are in need of technical help, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 510-933-0400 or visit Contact Progent.

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