Onsite Service Available in Fremont, Newark, Milpitas

Progent's information technology consulting services for small organizations in the Fremont neighborhood are focused on customers who need fast and economical help for network reliability, security, efficiency, manageability, or repair. The following brief list of Progent's consulting services and practice areas will give you a sense of how Progent can help your company to increase the competitive value of your information system.



  • Microsoft Windows Server Essentials is an affordable, versatile OS that allows small organizations to make the move from the older stand-alone on-premises datacenter to the modern hybrid networking model that includes both local and virtualized cloud-hosted resources. Progent's Microsoft-certified Windows Server Essentials consultants offer budget-friendly online consulting and troubleshooting for Windows Server Essentials. Progent can assist you to assess the possible business advantages of migrating to WS 2012 R2 and implementing a hybrid local/cloud model for your computing ecosystem. Progent offers full-service project management so you can design and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers ongoing consulting, troubleshooting, and customized training. (Learn about Progent's Office 365 integration solutions with on-premises Exchange and Azure integration consulting services.)

  • Progent's simple per-minute billing policy has no complicated contracts, retainers or hidden fees. Many other support companies have minimum billable time or other additional fees that increase service. For remote support from Progent during regular working hours, you only get charged for the time spent working on your issue. If it only requires ten minutes to solve your issue, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you are charged only for the time when Progent's expert is actually on-site solving your problems. Just Progent's competitive per-minute rate. For urgent same-day on-site service calls, you may be billed for our engineer’s travel time, but not a higher emergency rate. Since Progent has a large pool of engineers located throughout the entire Northern California service territory, an available engineer is typically near to help. Progent can in addition offer onsite support to most zip codes in the U.S. within one business day of receiving a service request. Progent's online technical support team has delivered assistance to small companies in every state in the U.S (See Progent's nationwide testimonials.)

  • Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.

  • Internet Information Services, Which is provided with Windows Server and Windows desktop, is a powerful role for web hosting and web software development. The latest releases offer improved security, reliability, expandability, and troubleshooting while also delivering major improvements in automated and remote management. Many familiar extensions to IIS have been integrated into newer releases such as the Request Filter Module (formerly known as URL Scan), which can prevent dangerous HTTP requests from being run by web applications. Progent's Internet Information Services (IIS) consultants can assist your company to configure IIS and the recent extensions to IIS Manager such as the GUI interface for managing FastCGI programs.

  • Progent's certified Cisco wireless controller consultants can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller technology. Progent can provide expertise for both physical and software-only Wi-Fi controllers and can help you to determine which version is appropriare for your wireless solution. For 802.11ac Wave 2 wireless controller appliances from Cisco, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller consulting, and Cisco 8540 Wi-Fi controller consulting.

  • Microsoft ISA Server 2006 and the newer Forefront Threat Management Gateway are discontinued software solutions that include an application-aware firewall that can defend systems from outside and inside threats. Both of these products provide in-depth inspection of Internet protocols to uncover attacks that routinely evaded traditional firewalls. Microsoft Internet Security and Acceleration Server was replaced by Forefront TMG 2010, which was built on ISA Server's architecture while delivering a number of enhanced capabilities. Forefront TMG has in turn been retired by Microsoft, and the security features offered by the product are now commonly taken over by dedicated hardware appliances from companies such as Cisco, Check Point, Juniper and WatchGuard. (See ASA 5500-X Firewall with Firepower Services integration and support.) Progent provides online Forefront TMG 2010 maintenance and Microsoft ISA Server 2006 consulting services to help you maintain and troubleshoot your older firewalls, and Progent can help your organization to migrate smoothly to a modern security solution by providing system design, integration, optimization, IT staff training and debugging.

  • Progent's data backup experts can provide support for a broad array of utilities and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and smartphones. Progent supports leading data protection products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent can also provide help with Acronis Backup and Recovery, Mozy, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized businesses as a low cost outsourced solution for secure backup/disaster recovery (BDR).

  • Progent can provide the services of an accredited video conferencing and telepresence engineer with an extensive background deploying products from the leading video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can help you to plan, install, expand, or maintain a telepresence environment that protects your current investment and maximizes the strategic value of your information system. Progent can also provide the expertise of infrastructure engineers able to help businesses of all sizes to build and troubleshoot a network that provides the speed, reliability, protection, and scalability required to accommodate your video conferencing/telepresence environment.

  • Progent's Microsoft-certified Active Directory experts have extensive knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, damaged Active Directory objects, removal of legacy application configuration objects in production AD environment, and fixing of failed installations of Active Directory and AD-enabled software. Progent is also skilled in using “expert only” Active Directory tools like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address key areas including Active Directory naming conventions, hierarchical model, IT administration structure, selection and design of group policy objects, as well as protection and monitoring specifications. Progent can also analyze the implications of alternate server and service implementations on functionality and speed. Progent can assist companies to plan and install deployments of Active Directory Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.



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If your small business is in Fremont or anywhere in the Silicon Valley area and you are in need of technical help, IT outsourcing, or high-level expertise from a Progent engineer, call 510-933-0400 or visit Contact Progent.
















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