Onsite Service Available in Fremont, Newark, Milpitas
Progent's Information Technology Consulting Offerings in a Nutshell
Progent's Information Technology Support expertise is geared on small companies who need rapid and affordable assistance for network availability, protection, efficiency, or support. This brief examples of consulting services and technical expertise will give you an idea of ways in which Progent can show you how to enhance the business advantage of your information environment.
- Progent can give your organization access to an IT consulting professional with expertise in Microsoft Exchange 2007, Microsoft Exchange Server 2003, Exchange Server, Microsoft Outlook, and VPN technology in order to architect a fault tolerant email solution that includes secure email connectivity throughout your company, even for people who telecommute or for road warriors with multiple computing devices such as a desktop PC, laptop PC, RIM Blackberry Wireless Handheld, or data-enabled Windows Mobile cell phone.
- If you have a heterogeneous IT environment with Linux/UNIX and Microsoft-based technology, Progent can offer
system security consulting by providing a CISSP/CISM-certified team member to help your entire organization in a broad range of security disciplines. CISSP Certification recognizes mastery of an international standard for IT security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Progent can provide a CISSP-certified expert consultant to help your company in a broad range of security areas including
security management procedures,
security architecture and design,
user authentication control systems and methodology,
applications development security,
operations security,
physical security controls,
cryptography,
communications, network and Internet security,
business continuity planning, and
law, investigation and ethics.
- Apple Mac experts can support the creative aspects of the Apple Macintosh environments by offering support services and education in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Apple Mac software applications including Photoshop, InDesign, Apple Logic, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio post production facility.
- Progent's redundant infrastructure technical experts can help you craft a sensible, redundant network that addresses critical issues covering a wide range of network technologies and processes including redundant ISP links, application cluster environments, load balanced solutions, Internet data center solutions, interoffice connectivity, and disaster recovery.
- Even if your Information Technology budget is modest, Progent offers value oriented support packages that will give your IT network the reliability, security and functionality your business needs. Progent's 24x7 Network Assistance combine the talent of some of Northern California's most experienced Microsoft-certified and Cisco-certified IT consultants, the latest network management applications, and affordable service programs to keep your line-of-business network applications and servers up and running.
- Features of Progent's IT outsource packages include network assessment to ensure that your environment meets established standards of security and remote access, 24 x 7 network monitoring using MOM to anticipate issues before they impact your business, optional Helpdesk Services from Progent's technical experts, security audit to help protect your network from worms, installation of Service Packs and security updates for servers and applications, discounts on Progent’s remote and on-site support services, and access to Progent’s team of Microsoft-certified system experts and technicians.
- Progent leverages a group approach to computer network issue escalation, making it possible to resolve even the toughest technical problems that can crop up periodically. By harnessing hundreds of man-years of expertise from Progent's Microsoft and Cisco-certified consultants, Progent can expediently and cost effectively solve even the most vexing computer problems. Working with hundreds of clients and performing thousands of complex support and integration tasks every year affords Progent a unique perspective on which approaches are successful and which do not.
- Progent's highly advanced service documentation reporting system provides comprehensive documentation for all accomplished services. Every Progent team member has full and secure access to all the details of services delivered by any technical team member to every customer. This record of problems and solutions, as well as false alarms and missteps, is structured as an easily viewable and searchable internal database that allows Progent's engineers to share their experiences organization-wide so that the overall effectiveness of Progent's support services grows over time.
- Based in San Jose, Progent offers on-site support, business network outsourcing and network consulting services to small businesses in the San Francisco Bay Area. Progent can also remotely manage and repair your network system to reduce expenses and improve service levels for businesses located anywhere in the USA.
- The vast majority of organization multi-office communications networks feature virtually no recovery from failed lines. Progent offers multi-office connectivity expertise to help you architect and deploy high-availability, redundant architectures for interoffice connectivity.
- Progent can help you tailor your Word environment to leverage the newest version, Microsoft Word 2003, which includes significant improvements in document management, document collaboration, and mailmerge features. A Word consulting, professional from Progent's Experts Team can help you incorporate Word's advanced features into the workflow of your organization, assist with creating templates and building macros.
- Progent's Linux software developer IT outsourcing services gives your Linux specialists access to highly-skilled information technology experts to build and manage your IT system without the cost and distraction of managing a large in-house network admin and support team. Progent's IT outsourcing allows Linux software developers to concentrate their technical skill on core business projects while still enjoying the benefits of high-quality network support. Progent has produced a Small Company IT Outsourcing White Paper that details how outsourcing can save money and enhance productivity.
- Web site design consulting available through Progent's Experts Team include
web software development, web site project management, ASP and Microsoft .NET programming, graphics design, and 1-on-1 training in Microsoft FrontPage. Progent can also provide expert consultants who can you architect and deploy custom eCommerce web site solutions.
More Facts
If your small business is in Fremont or anywhere in the Silicon
Valley area
and you need computer assistance, IT outsourcing, or professional services from a Progent consultant:
Call 510-933-0400 or send email to information@progent.com
