Onsite Service Available in Fremont, Newark, Milpitas

Progent's information technology support services for small and mid-size businesses in the Fremont neighborhood are focused on customers who need fast and affordable assistance for network reliability, security, efficiency, administration, or recovery. The following short selection of Progent's engineering support options and networking expertise should give you a sense of the ways Progent can assist your company to increase the competitive value of your computer network.



  • Among the typical online Cisco router consulting services offered by Progent include configuring domain name, DHCP, routing maps, clock, and user accounts; configuring iBGP and HSRP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing maps, line settings and BGP peering arrangements; upgrading router's IOS image; configuring and testing router failover; troubleshooting VPN tunnel problems; making a network diagram and documenting configuration; plus policy and business recovery planning.

  • In performing network technology projects for enterprise customers, Progent utilizes a phased approach based on discreet steps in order to meet budgets, scheduling, and engineering objectives while minimizing business disruption. Progent's methodology utilizes field proven industry project management standards based on the sound practices defined by the Microsoft Solutions Framework (MSF) and includes requirements definition, design steps, project pilots, design adjustment based on pilot experience, and expertly managed production roll-out. All phases are documented to provide a comprehensive historical record of technical services delivered and to help in ongoing system management.

  • Even if your IT budget is minimal, Progent offers affordable support options that will give your IT network the stability, security, and functionality your business requires. Progent's optional 24x7 Network Monitoring and Reporting service packages, leveraging the talent of experienced Microsoft and Cisco authorized IT consultants, the most advanced network administration software, and comprehensive service packages, can keep your line-of-business computer network software and servers up and running.

  • NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with replication to provide fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles (300km) away from one another. Progent can provide the skills of a NetApp MetroCluster expert who can assist your business to design, configure, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster disaster recovery system to prove adherence with information assurance standards and regulatory requirements.

  • Progent's MS Exchange Server hosting services offer a world-class data center that features redundant electrical and cooling systems, 24x7 site security and operations center, and failover connections to tier-1 Internet service providers. Hosted Exchange servers are set up as virtualized servers for fault tolerance, easy scalability, and rapid restoration. Progent's services feature integration with your business network, connectivity with mobile computing devices, continual monitoring of efficiency and security, spam and virus filtering, patch and service pack control, Help Desk Call Center services, per-day backup, and full email administration support.

  • Progent's System Center 2012 Virtual Machine Manager consultants can help businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your company to upgrade from a legacy version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to enhance and troubleshoot your current SCVMM ecosystem so you realize maximum return on investment. Progent can also provide SCVMM 2016 migration expertise to help your organization to plan and carry out an efficient migration from SCVMM 2012 to SCVMM 2016 so you can take advantage of stronger assurance capabilities, more affordable VMM storage fabric, and other enhancements.

  • Progent's Cisco-certified wireless consultants offer Cisco Aironet Wi-Fi access point planning and deployment consulting and Cisco Wi-Fi controller integration so you can benefit from the IEEE 802.11ac Wave 2 WiFi specification to get three times the speed for your Wi-Fi network while extending the area covered.

  • Progent's Windows 10 migration experts can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and on-premises assessment and upgrade services for Windows 10 available from Progent's consultants include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter connectivity, security and compliance, automated deployment and management, infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and users, and ongoing Call Center support services.

  • Progent's CISSP certified security experts and CISM certified security professionals can assist you to protect your Mac network system through professional support services which include running comprehensive security audits, cleanup after virus attacks, setting up firewalls, implementing safe remote and mobile access, deploying automated software for defense against viruses, spam, and DHAs, and developing a comprehensive security plan tailored for your business and network system.

  • The extensible architecture of Microsoft Dynamics GP makes it possible to create custom Dynamics GP/Great Plains applications that offer all of the core elements of popular Microsoft Dynamics GP/Great Plains components but also address the specialized needs of your business. With access to the Modifier with Microsoft Visual Basic for Applications, applications developers can work with the most popular customization platform in the industry to tailor Microsoft Dynamics GP/Great Plains information views, add or modify business logic, and customize reports. Progent's Office 365 consultants can show you how to benefit from Microsoft Dynamics GP's integration with Microsoft's familiar Office and Office 365 applications. Progent's expertise with Microsoft .NET support, Microsoft SQL Server 2016 integration and Microsoft SQL Server 2014 development and DBA services, and programming background with Visual Basic, Dexterity, Continuum and other developer systems make it possible to design customized mission-critical applications and web commerce solutions that integrate seamlessly with Microsoft Great Plains.

  • Progent's MySQL application developers and DBAs can provide affordable online database administration or software programming support and can assist businesses of all sizes to configure and maintain MySQL within a dependable network infrastructure that provides high levels of speed, scalability, and security. Progent also has experience assisting businesses port applications from Oracle to MySQL.

  • Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings management, inventories network resources, guards against corporate data leakage, performs network health monitoring, allows secure self service, and offers a single point of control for administering multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help businesses of any size with any aspect of designing, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid environments.



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If your small business is in Fremont or anywhere in the Silicon Valley area and you are in need of technical support, IT outsourcing, or advanced expertise from a certified Progent consultant, call 510-933-0400 or visit Contact Progent.
















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