Onsite Service Available in Fremont, Newark, Milpitas

Progent's network support for small and mid-size businesses in the city of Fremont are concentrated on customers who need quick and affordable assistance for network stability, protection, efficiency, manageability, or repair. This brief list of Progent's consulting services and technical experience will provide an idea of how Progent can help you to enhance the business value of your computer network.



  • Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about Progent's ProSight suite of managed IT services for small and mid-size organizations.

  • The Call Center service model used by Progent gives small and midsize businesses an efficient option to replace dependence on freelance consultants by offering in-depth technical knowledge shared by multiple support groups, optional round-the-clock availability of urgent assistance, fast escalation to appropriate experts for handling even the most intractable issues, support consistency and dependability, quick follow through overseen by veteran service administrators, a variety of easy-to-use mechanisms for initiating service jobs, and excellent progress transparency enabled by ticket tracking and available via a web portal.

  • Progent's Microsoft Project and Project Online consultants offer comprehensive remote and on-premises support for Microsoft Project Server and Project Online as well as for Microsoft products that integrate in conjunction with Project and Project Online. Consulting support services provided by Progent include Project Server and Project Professional integration, SharePoint Server 2013 migration consulting and application development, SharePoint Server 2010 planning and configuration, Microsoft SQL Server 2016 upgrades, Microsoft SQL Server 2014 migration, SQL Server 2012 management, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange 2010 maintenance, Office Excel and Office 365 Excel development, and PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE consultants to assist your company to optimize your infrastructure to accommodate local, branch, home-based, and mobile workers so that they can use Project Server to collaborate securely and productively. Progent's network security experts can assist your IT team to define and police security policies that protect sensitive project information without disrupting the efficient sharing of authorized data.

  • The Progent Test and Training Lab located at the QTS Data Center in Sacramento, California is available for testing mission-critical applications, creating efficient migration procedures, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack adequate internal resources to configure proper test systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping vital network projects on schedule.

  • Progent's Microsoft certified Windows 7 migration consultants can assist your company to manage and maintain Windows 7 PCs. Progent can also show you how to estimate the potential strategic value of adopting Windows 8.1 or Windows 10. If it makes sense for your business to migrate, Progent's Windows 8 upgrade engineers and Windows 10 integration consultants can assist you to plan and carry out a smooth upgrade to a current version of Windows.

  • Progent's group of network consulting experts can help large businesses to architect, deploy, and manage major rollouts of key Microsoft technologies by offering support like Active Directory configuration, MS Exchange 2016 Server migration, Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting, Microsoft SharePoint Server 2013 design and installation, Microsoft Skype for Business migration support and Microsoft Lync Server 2013 integration, plus SQL Server 2016 upgrades and SQL Server 2014 database administration. Progent has worked with some of the world's biggest organizations to integrate technology based on Microsoft servers and can provide branch office IT supports for enterprises with branch offices in the San Francisco Bay Area or major cities throughout the United States.

  • Progent can provide the support of CISM certified network security management experts. The Certified Information Security Manager (CISM) committee defines the basic competencies and global standards of skill that IT security managers are required to learn. CISM provides executive management the assurance that consultants who have earned their CISM credential have the background and capability to deliver efficient cybersecurity administration and consulting services.

  • Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent information assurance consultant. The interview is designed to evaluate your company's ability to stop or recover quickly from a ransomware attack. Progent will work with you directly to gather information concerning your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup environment that meets your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

  • Progent's Microsoft-authorized SharePoint 2013 specialists, Microsoft SharePoint 2010 engineers and Office SharePoint 2007 support professionals can assist you to evaluate the business case for deploying the latest release of Microsoft SharePoint, consult with you on the appropriate version of SharePoint for your circumstances, provide setup and integration services, assist you to install Microsoft SQL Server as a back-end database, improve your network integrity, integrate your off-the-shelf and customized application programs to operate with SharePoint, develop a comprehensive security plan that incorporates portal solutions, and provide maintenance and Help Desk support.

  • Progent offers a selection of budget-friendly, flat-rate services designed to enable small and medium-size businesses to utilize the same advanced technology used by many of the world's top enterprises. The ProSight series of network management outsourcing services addresses all key aspects of modern networking such as email content filtering, security and compliance, update management, cloud-based backup and disaster recovery, network infrastructure health monitoring, private cloud hosting, and network infrastructure documentation management. To download Progent's white paper on the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.



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If your small business is in Fremont or anywhere in the Silicon Valley area and you are in need of technical support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 510-933-0400 or visit Contact Progent.
















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