Onsite Service Available in Fremont, Newark, Milpitas

Progent's information technology support services for small and mid-size businesses in the city of Fremont are focused on customers who require fast and economical assistance for network dependability, protection, efficiency, administration, or repair. The following short selection of Progent's engineering support services and technical experience will give you an idea of the ways Progent's team can assist you to increase the business value of your computer network.



  • Progent's Microsoft Exchange 2016 Server experts and Exchange 2013 engineers can provide affordable online and on-premises help to implement your migration to Microsoft Exchange 2016 or Microsoft Exchange 2013, generate comprehensive documentation of your upgraded messaging environment, train your network support staff and end users to get them ramped up quickly on Exchange Server 2016 or Exchange 2013, and offer ongoing management consulting and technical support.

  • Stealth penetration checking is a key component of any comprehensive network security plan. Progent’s security professionals can perform extensive stealth intrusion security tests without the awareness of your organization's in-house network support resources. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion detection warnings and event history monitoring are properly configured and actively monitored.

  • Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the traditional physical on-premises datacenter to the new hybrid networking model that combines local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consultants offer cost-effective remote consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible business benefits of migrating to Windows Server Essentials and implementing a hybrid on-premises/cloud model for your network ecosystem. Progent offers comprehensive project management support to help you design and carry out a smooth migration to Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide ongoing consulting help, technical support, and customized training. (Find out about Progent's Office 365 integration with on-premises Exchange deployments and Microsoft Azure planning and integration consulting.)

  • Progent's design services for high availability IT systems provide Microsoft and Cisco-certified network professionals who will show you how to implement a fault-tolerant computing environment that incorporates key technologies and processes for mission critical environments. Progent’s consulting professionals can assist you to configure a network infrastructure with features that include failover Internet connections, network load balancing, zero-downtime data centers, cloud backup, high-availability interoffice connections, and fault tolerant multi-location networks. Progent can also provide business continuity preparedness consultants to help you plan, validate, and document a disaster recovery process based on leading practices.

  • Progent has in-depth experience providing Microsoft Operations Manager support services and using this powerful proactive monitoring software. Progent can provide small organizations two popular outsourcing service plans built on-top of Microsoft System Center Operations Manager: Managed Server Monitoring Plan and 24x7 Network Monitoring Bundle. To download a one-page datasheet detailing Progent's two outsourcing service packages for small businesses click: Network Monitoring Packages.

  • If you need to redo your company web site, create internal webs for applications like as HR or employee training, establish a powerful web presence for a new venture, or build enterprise-class, database driven web applications, Progent can provide talented and experienced web design consultants. Web development consulting offered by Progent's Technology Experts Team include web software development, web project management, .ASP and .NET programming, and graphics design and creation. Progent's certified Microsoft SQL Server programmers, Oracle programmers and database administrators, MySQL database experts, and Microsoft Access consultants can assist you to plan, deploy, and support database-intensive sites. Progent's consultants can also help you build and manage a secure, fault-tolerant server and communications infrastructure incorporating remote and wireless connectivity, to host your web applications.

  • Progent's ProSight Virtual Hosting outsourcing service provides comprehensive hosting of a small company's servers in a solution that delivers the maximum level of availability and expandability and is in addition easy to migrate to any data center. Progent's Private Cloud hosting services are built upon mature virtualization techniques that allow small businesses with multi- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and IT administration while benefiting from world-class reliability and an unprecedented degree of vendor independence. Find out more about Progent's ProSight family of managed IT services for small businesses.

  • Progent's Microsoft-certified Active Directory experts have deep knowledge troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, corrupted AD objects, removal of evaluation software configuration objects in production Active Directory environment, and fixing of failed installations of AD and AD-dependent software. Progent is also skilled in using “expert only” Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address important issues including AD naming standards, hierarchical model, IT management structure, selection and structure of group policy objects, as well as protection and auditing specifications. Progent can also anticipate the implications of alternate server and service configurations on capability and performance. Progent can help businesses to design and install configurations of AD Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.

  • System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for critical workloads by providing centralized, mixed-platform tracking of IT infrastructure installed across local systems and cloud environments. Progent's SCOM consulting team offers world-class online and onsite expertise to help organizations of any size to design, integrate, optimize, enhance and repair SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can help your company to migrate to SCOM 2016 from older releases or from different IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a unified IT management ecosystem. Progent can also help you extend your SCOM 2016 environment to incorporate infrastructure based in public clouds by delivering Azure integration consulting and Amazon AWS hybrid cloud solutions.

  • If your network incorporates Cisco routers, you could be running an outdated release of Cisco IOS, the network OS powering virtually all Cisco router and the latest switches from Cisco. Cisco frequently publishes upgrades to IOS in order to correct problems, plug security gaps, or add functionality. Unfortunately, updating IOS or other Cisco OS platforms can be a challenge, depending on your Cisco equipment and your network infrastructure. For example, there may be limited local Flash storage that might cause a new OS version to execute improperly. Progent's Cisco CCIE-certified network engineers offer a broad array of support services associated with updating Cisco IOS software or other Cisco software platform like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run audits of your router software, recommend appropriate updates, provision Cisco devices, transfer software images, configure and test your update, tune throughput, troubleshoot issues, and teach your network support staff how to utilize all important new features.



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If your small business is in Fremont or anywhere in the Silicon Valley area and you are looking for technical help, IT outsourcing, or advanced services from a certified Progent engineer, call 510-933-0400 or visit Contact Progent.
















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