Onsite Service Available in Fremont, Newark, Milpitas

Progent's Computer Support Services in a Nutshell
Our Computer Support services are focused on small and midsize businesses who require rapid and affordable assistance for system reliability, protection, performance, or maintenance. This abbreviated list of consulting services and information technology experience will give you a sense of how Progent can assist you to enhance the competitive advantage of your information network.

• Progent has created Information Technology Outsourcing datasheets for three support packages created for small businesses. Progent’s Small Business Information Technology Outsourcing Package offers affordable IT management, system consulting, network support and Helpdesk services for Northern California organizations with 10-50 network users. To view a printable PDF version of this document and find out how IT outsourcing can save you money and improve productivity, click:
  Small Business Information Technology Outsourcing Package Datasheet (166 Kb PDF file). Progent's Server Monitoring Packages offer continuous network monitoring and technical support for Northern California companies with 50-250 networked users. To view a printable PDF version of this document and discover how outsourced IT can save you money and accelerate productivity, click:
  Server Management Packages Datasheet (69 Kb PDF file).
  
  
• Progent's Experts Team offers in-depth expertise in specific software areas, allowing you to tailor fast, inexpensive and cohesive IT solutions that fit the individual needs of your business. Progent's applications consultants can help you customize Microsoft's major eCommerce-capable applications including Microsoft Business Solutions-Axapta Software, Microsoft Business Solutions–Navision, Microsoft Business Solutions–Microsoft Retail Management System, Microsoft Business Solutions–Small Business Financials, and Microsoft Business Solutions-Microsoft Dynamics SL.
  
  
• Progent can help you create, justify and implement a plan to complete a migration to Microsoft Windows 2003 from Windows 2000. For organizations in California, Progent's Microsoft-certified staff members offer computer help and IT consulting services for the full family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003, and Microsoft enterprise applications. Progent's migration, integration, update, support, and custom programming services include architecture and system design, installation and deployment.
  
  
• If you have a heterogeneous IT environment that supports UNIX/Linux and Windows servers and workstations, Progent can enhance system security by providing a CISSP/CISM-certified expert to help your entire organization in a broad spectrum of security disciplines that include security management processes, security architecture and models, user authentication control systems and methodology, and business continuity planning.
  
  
• Progent’s team of Microsoft and Cisco-certified consultants average more than 10 years of real-world network industry experience, in the trenches, of network support, performing a wide variety of technical tasks for a extensive array of clients. Each consultant brings a set of individual best practices from this extensive industry experience, and these are further refined by the company-wide best practices education that Progent instills in its team. For large projects, Progent consultants utilize the Microsoft Solutions Framework (MSF) model for service delivery which breaks projects down into individual and manageable phases that lower the potential of a project getting out of control.
  
  
• Load balancing of multiple servers enhances performance and provides redundancy by working around downed servers in a load-balanced array. Progent's load balancing support services cover an assortment of load balancing solutions including server balancing, application balancing, and LAN/WAN path routing.
  
  
• Progent can help you setup a secure, robust e-commerce system and can help you design web sites that are integrated with sales and inventory software to lower the expense and increase the reliability of on-line business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create custom web software using powerful development tools and or customize off-the-shelf applications so that they accommodate your special business needs.
  
  
• There are over 75 secure Internet Data Centers in Northern California, and Progent's Internet Data Center support group can improve your network's reliability and performance by helping you select a Data Center that meets the individual requirements of your enterprise, including geographic proximity, size, communications, affordability, and extra additional features and services.
  
  
• Apple Macintosh consultants can support the creative aspects of the Apple Mac environments by offering support services and education in graphics, audio, and video. Progent's experts can provide expertise in a variety of Macintosh programs including Photoshop, InDesign, Apple Logic, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio post production facility.
  
  
  
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If your small business is in Fremont or anywhere in the Silicon Valley area and you require computer support, IT outsourcing, or professional services from a Microsoft or Cisco certified consultant:

Call 510-933-0400 or send email to information@progent.com