Onsite Service Available in Fremont, Newark, Milpitas

Progent's information technology support services for small and mid-size businesses in the Fremont neighborhood are focused on customers who need fast and affordable assistance for network reliability, security, efficiency, administration, or recovery. The following short selection of Progent's engineering support options and networking expertise should give you a sense of the ways Progent can assist your company to increase the competitive value of your computer network.



  • Progent’s Microsoft certified consultants can offer organizations of all sizes advanced MS SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that allows the rapid development of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also assist your organization to migrate from older editions of Microsoft SQL Server to SQL Server 2008, or to migrate to SQL Server 2012 from Microsoft SQL Server 2008.

  • Progent utilizes a group approach to computer network issue escalation. By leveraging years of experience from Progent's Microsoft and Cisco-certified staff members, Progent can expediently and cost effectively resolve even the most vexing computer issues. Working with hundreds of businesses and performing thousands of complex support and integration projects every year affords Progent an insight into which methods are the most efficient and which methods should be avoided.

  • Progent provides online Microsoft Forefront TMG integration help and Microsoft ISA Server 2006 consulting services. These proven security platforms contain a full featured application-layer aware firewall that can secure your network from attack by outside and inside threats. Forefront TMG 2010 and ISA Server perform thorough examination of Internet protocols to detect many attacks that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers, and their current version called Forefront Threat Management Gateway 2010, are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection by deploying ISA Servers and Forefront TMG.

  • Progent's certified Microsoft Project Server consultants offer advanced remote and onsite support for Project Server 2010 as well as for Microsoft products that integrate closely with Microsoft Project Server. Consulting services offered by Progent include Microsoft Project Professional set up, SharePoint 2010 design and configuration, SQL Server support, Exchange Server 2010 migration, Office Excel 2010 development, plus Office PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE engineers to help you to optimize your environment to accommodate local, branch office, at-home, and mobile workers so that they can utilize Project Server 2010 to collaborate safely and productively. Progent's certified network security consultants can assist you to plan and police security workflows that safeguard important business data without interfering with the efficient exchange of legitimate data.

  • Progent's MySQL software programmers and database administrators can provide cost-effective online database administration or application development support and can assist businesses of all sizes to configure and manage MySQL in a robust network environment that offers advanced speed, expandability, and security. Progent also has experience assisting businesses port databases from Oracle to MySQL.

  • Progent can deliver a wide array of cost-effective desktop support services to assist your business to install, integrate, troubleshoot, and manage desktop PCs and notebooks based on Microsoft Windows, Apple OS X Lion or Snow Leopard, or various editions of Linux. Progent's desktop support and management services include online and on-premise support and vary from emergency troubleshooting to comprehensive outsourcing of desktop management and technical support.

  • If you need to redo your company web site, create in-house webs for applications such as HR or worker education, create a compelling web presence for a start-up venture, or put together enterprise-class, data-driven e-commerce solutions, Progent can provide capable and experienced web site development consultants. Web site design and development consulting available from Progent's Technology Experts Group include web software development, web project management, ASP and Microsoft .NET programming, and graphics design and creation. Progent's certified Microsoft SQL Server programmers, Oracle programmers and database administrators, MySQL database experts, and Office Access support specialists can assist you to plan, deploy, and manage data-intensive sites. Progent's consulting experts can also help you build and maintain a protected, dependable server and communications infrastructure incorporating remote connectivity, to support your web solutions.

  • Progent’s management reporting professionals offer expertise in Crystal Reports, FRx, SSRS, and Microsoft Access reporting tools. Progent can also help you set up the server, communications and security infrastructure needed to support a state-of-the-art reporting solution. Progent’s reporting consultants can be particularly helpful in helping you integrate information from multiple data repositories including Microsoft Access, Microsoft Office Excel, XML, OLAP, SQL and a broad selection of financial tools and corporate management programs.

  • The cumulative service reports created for your business by Progent help you avoid becoming dependent on an individual engineer. Progent's comprehensive reports of support services allows one Progent expert to resume where another consultant left off while reducing time spent getting up to speed on your network situation. Thorough service reports also provide your in-house technical staff a better understanding of major technical problems surrounding your network and offer insight into how to prepare for and fix issues in the future. Because of this, Progent's service documentation are a vital aspect of Progent's policy of knowledge transfer to customers. An additional advantage of Progent's service reporting policy is that your company can more efficiently build up an internal network services organization if and when it appears to be economical to do so. Also, thorough service reporting allows you to transfer to a new support organization if you grow dissatisfied with Progent's value proposition.

  • Progent's certified Windows 7 upgrade engineers can help you to pilot Microsoft Windows 7 to verify application and driver compatibility and to determine its performance and stability operating in your environment. Progent's consultants can also show you how to evaluate the likely business advantages of moving to Windows 7. If Windows 7 makes sense for your business, Progent can help you to design and carry out a smooth upgrade to Windows 7 from an older release of Windows.

  • Progent can provide convenient, quick, and affordable access to Cisco CCIE Certified engineers. CCIEs are highly-qualified networking gurus who are awarded this prestigious certification only after strenuous testing by Cisco. CCIEs are able to handle the most complicated issues associated with network design, setup, troubleshooting, and maintenance. Progent’s CCIE consultants cooperate closely with Cisco in-house staff in identifying issues with Cisco's IOS platform and developing fixes or acquiring software updates to resolve anomalies. Progent offers quick access to a CCIE by telephone so you can get instant assistance for tough network problems that are affecting business productivity but are outside the scope of your usual IT service resources.

  • Progent's Microsoft Gold certified Access database software developers offer affordable remote consulting services for Microsoft Office Access that includes advanced support for application programming, porting, and troubleshooting. Progent also offers custom webinar training for Access application programming and database administration and can assist you to plan, build, and manage a dependable, affordable, and protected IT environment to support your Office Access applications.



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If your small business is in Fremont or anywhere in the Silicon Valley area and you are in need of technical assistance, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant:

Call 510-933-0400 or send email to information@progent.com
















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