Onsite Service Available in Fremont, Newark, Milpitas

Progent's network support for small companies in the Fremont area are concentrated on clients who require fast and economical help with system stability, protection, productivity, administration, or recovery. The following brief selection of Progent's engineering support options and networking expertise should provide a sense of the ways Progent's team can assist your company to enhance the business value of your information system.



  • NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to provide rapid, zero data loss disaster recovery (DR) between datacenters that are up to 300km apart. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can assist you to plan, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your technical needs and budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by delivering guidance with procedures such as assigning shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery solution to prove compliance with information assurance standards and regulatory mandates.

  • Progent's founder and chief technologist, Les Kent, was the architect for a Windows network solution that received the honor of Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year network industry veteran, has been responsible for the system architecture and implementation of hundreds of innovative business solutions using Microsoft technologies.

  • GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of computer security professionals. GIAC certifications are acknowledged by businesses and institutions all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for any of the network security capabilities addressed under GIAC accreditation such as auditing network security mechanisms, event management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions for compliance with regulatory requirements for promptly reporting events.

  • Progent's SQL Server application programmers can assist your organization to create and maintain database applications based on Microsoft's SQL Server RDBMS. Progent adheres to industry best practices to build scalable, manageable SQL Server database applications and is able to team with a client's management to deliver projects in a cost effective and affordable manner. Progent for can assist your company to build SQL Server solutions by offering a broad array of consulting services such as requirements analysis, logical and physical modeling, ETL development, T-SQL coding, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering, consolidation of stored procedures, synchronization mechanisms, security, and disaster recovery/business continuity planning.

  • Progent's Android smartphone and tablet integration consulting have extensive background providing remote and onsite support for organizations of all sizes who want to incorporate Android phones and tablets into their IT systems so that users can communicate and collaborate from virtually anywhere. Progent offers the breadth of know-how to resolve technical issues that involve numerous manufacturers and that represent a combination of legacy and up-to-date information technology. Progent provides cost-effective online consulting to help you with any stage of planning, implementing, managing and troubleshooting your BYOD environment. Progent can provide as-needed technical support to help you to handle especially stubborn IT issues, or Progent can provide comprehensive project management services to help you complete major IT projects on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide support for all major operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and operate Android phones securely and productively.

  • Progent can help you utilize Microsoft Windows Services for UNIX (SFU) or Subsystem for UNIX-based Applications to achieve co-existence between Windows and UNIX/Linux networks. SFU provides interoperability between Windows Server and various versions of UNIX based operating systems including Solaris 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows server folders over NFS and integrated authentication in Windows Server Active Directory environments. SFU's Interix subsystem includes a large set of UNIX utilities and shells, support for a single rooted file system, and an application development package for porting software.

  • Progent can provide the affordable services of online Internet connectivity experts to help your company to assess or update your ISP services so your Internet access solution meets your business needs. Services available from Progent include evaluation of your current bandwidth use, vendor and plan comparison and selection, network provisioning, and managing a seamless switchover to a new carrier and/or service plan. Provisioning can include enhancing existing routers and switches and configuring additional ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.

  • Progent offers online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) consultant to assist your business to plan, implement, manage and repair unified communications environments built on Cisco Unified Communication products in an in-house, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have extensive backgrounds helping companies of any size to create advanced collaboration solutions by delivering services such as Unified Communications Manager (CUCM) and CallManager system design and deployment, VoIP phones configuration, and wireless VoIP phone deployment. Progent can help you with Cisco's extensive portfolio of Unified Communications applications like Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Unified Contact Center Express, and Unified Attendant Console.

  • Progent's Microsoft Active Directory consulting support includes expertise in architecting, installing and troubleshooting complex Microsoft Active Directory (AD) installations. Progent's Microsoft-certified consultants have extensive experience resolving challenging AD issues like replication, multi-domain partitioned configurations, damaged AD objects, removal of legacy beta software configuration objects in production AD environments, and repair of failed installations of AD and AD-integrated software. Progent is also experienced in using advanced Active Directory utilities like ADSIEDIT, DCDIAG and NETDIAG.

    Progent's Windows 10 planning and migration experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Online and on-premises evaluation and upgrade services for Windows 10 offered by Progent include Return on Investment estimates, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter connectivity, security and compliance, automated deployment and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and users, and post-migration consulting support.

  • Progent offers the support of a certified video conferencing consultant with expertise deploying products from the leading video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or maintain a video conferencing environment that protects your current investment and maximizes the business value of your IT system. Progent also offers the services of infrastructure engineers able to assist businesses of all sizes to build and troubleshoot a network that delivers the performance, reliability, protection, and scalability required to accommodate your telepresence environment.



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If your small business is in Fremont or anywhere in the Silicon Valley area and you are looking for computer help, IT outsourcing, or high-level services from a certified Progent professional, call 510-933-0400 or visit Contact Progent.
















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