Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Progent's Computer Consulting Services in a Nutshell
Our Computer Consulting expertise is geared on small companies who require fast and affordable solutions for network reliability, protection, efficiency, or maintenance. This abbreviated list of consulting support and information technology expertise will provide you with an idea of how we can assist you to increase the competitive value of your information network.



  • Progent's fault-tolerant IT technical experts can help you create a sensible, fault-tolerant network infrastructure that addresses critical issues covering a broad range of network technologies and processes including failover ISP links, application cluster environments, load balanced solutions, secure data center solutions, multi-office connectivity, and business continuity.

  • Progent offers an assortment of System Support Packages based on the proactive problem solving capabilities of Operations Manager, an advanced server management software platform that monitors the availability, performance and security of your information environment and identifies problems before they can impact your system.

  • Progent utilizes a group approach to network problem support, making it possible to solve even the most difficult technical issues that can crop up from time to time. By harnessing hundreds of man-years of experience from Progent's Microsoft and Cisco-certified experts, Progent can quickly and cost effectively solve even the most vexing network problems. Working with hundreds of clients and completing thousands of complex implementation and integration projects every year gives Progent a great view on which approaches are successful and which don’t.

  • Progent offers Microsoft Windows Server 2003 cluster server support to help your enterprise implement clustered server configurations that can potentially provide 100% uptime, even for normal management work. This redundancy is possible because a single server in a cluster can be brought down for maintenance work without affecting users. Clustering also allows network administration personal to perform critical security updates during regular office hours without impacting user productivity.

  • Progent can help you create, justify and implement a plan to migrate to Windows Server 2003 from Microsoft Windows 2000 Server. For enterprises in the San Francisco Bay Area, Progent's Microsoft-certified experts offer computer network help and network consulting support for the full family of Microsoft Enterprise Servers, Microsoft Windows 2003, and Microsoft businesses applications. Progent's migration, integration, update, support, and custom applications development services include architecture and system design, configuration and deployment.

  • Progent is experienced in providing consulting Microsoft AD environments to correct unsuitable initial choices in deploying this complex technology. Progent can suggest deployment methods that address important configuration options such as AD naming standards, hierarchical model, IT management structure, use and organization of group policy objects (GPO, plus security and audit trail configurations. Progent can also analyze the impacts of server and service configurations on functionality and performance requirements.

  • Progent provide support for Enterprise Resource Planning solutions through application experts who can support Microsoft Business Solutions, applications from other suppliers, and legacy applications that provide accounting, ERP, Manufacturing Resource Planning, project accounting, supply chain management, plus management systems for HR, marketing, retail environments, and distribution.

  • Progent has lengthy experience both supporting MOM 2005 and using this powerful server monitoring software. Progent offers Northern California organizations two basic outsourcing service packages built on-top Microsoft Operations Manager (MOM): Server Monitoring and 24x7 Server Monitoring Package. To download a single-page printable datasheet describing Progent's two outsourcing packages for mid-size businesses click:
    Network Monitoring Packages 69 Kb PDF file).

  • Progent's Microsoft-certified staff and Macintosh consultants can help you to connect your Apple Mac workstations to your Exchange server through extensive Entourage consultants. Progent will make sure that your Exchange Server is properly configured and that WebDAV, LDAP and Outlook Web Access are correctly installed and test. Progent can also provide a full range of Microsoft Exchange consulting including systems integration, troubleshooting, security, mobile support, system tuning, plus anti-spam and anti-virus protection. Progent also offers customized one-on-one Entourage training.

  • If you are designing Linux/UNIX software on a network that incorporates Windows-based servers, desktops and software, Progent offers Network outsourcing and support services that keep your IT infrastructure fully operational while freeing you to focus on your area of highest value. By using automated network monitoring and providing remote and onsite support as needed, Progent offers Linux/UNIX developers a cost effective way to maintain an IT system that features high availability, high security and high performance.

  • Load balancing of multiple servers increases performance and offers redundancy by working around crashed servers in a load-balanced array. Progent's load balancing support services cover an assortment of load balancing technologies including server balancing, application balancing, and WAN infrastructure routing.

  • Progent's staff of IT system consulting experts can assist large enterprises architect, install and manage major rollouts of key Microsoft technology such as Windows Active Directory, Exchange Server 2007, SMS and SQL Server. Progent has worked with some of the world's largest organizations to successfully integrate mission-critical IT technology based on Microsoft technology and can provide local experts for enterprises with branch offices in the Silicon Valley and San Francisco Bay Area



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If your small business is in the San Francisco East Bay area and you are in need of computer support, IT outsourcing, or professional expertise from a certified Progent engineer:

Call 510-300-1400 or send email to information@progent.com
















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