Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Progent's computer support for small businesses in the Hayward neighborhood are focused on clients who need immediate and economical help for network stability, security, efficiency, manageability, or recovery. This short selection of Progent's consulting services and technical experience will give you a sense of how Progent can help you to increase the business value of your computer system.



  • Features of Progent's Information Technology outsourcing packages include network evaluation to make sure that your network meets established standards of security and remote access, 24x7 server monitoring using Microsoft Operations Manager to anticipate issues before they impact your business, optional Help Desk support services from Progent's consulting staff, security audit to help safequard your network from hackers, addition of Service Packs and security patches for servers and applications, savings on Progentís on-site support services, and contact with Progentís team of Microsoft-certified system engineers and service specialists.

  • Successful integration of Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune numerous key pieces of your wireless environment including APs, routers, Cisco wireless LAN controllers, and call management tools. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide remote and on-premises assistance to help you build and administer a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.

    Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your company to move from an earlier release of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM environment so you get the highest possible business value. Progent can also provide SCVMM 2016 migration expertise to assist your organization to design and implement a smooth migration from SCVMM 2012 to SCVMM 2016 so you can benefit from stronger assurance features, more affordable VMM storage fabric, and other improvements.

  • Progent is experienced in the design, configuration, and integration of cohesive network systems by melding advanced technology from a pool of top hardware and software vendors. Services offered by Progent include Microsoft technology consulting support, Cisco network products engineering services, help with Apple Mac platforms, Linux support, BlackBerry and other smartphone management, VMware vSphere and vCloud planning and deployment, Oracle database administration and development support, Citrix desktop virtualization support, and Juniper firewall and VPN router set up.

  • Microsoft's virtual desktop technologies lower the work needed for network administrators to install applications so that they are consistent across an entire user base, provide the ability to manage rights to critical information, and allow quick deployment of new or upgraded workstations. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and named Remote Desktop Services. Microsoft's innovative VDI infrastructure behind Remote Desktop Services streamlines client connectivity, enhances performance, tightens data security, unifies administration, and provides an almost seamless user experience. Progent's Windows Server 2008 R2 consultants can assist you to assess the business advantages of Microsoft's desktop virtualization technologies, configure test and on-line deployments, optimize your system infrastructure to support virtualized clients effectively, assess and remediate security issues, and train your network managers to follow industry best practices to gain a fast ROI from client virtualization.

  • Progent offers two ultra-affordable service packages designed to enable small companies to receive an objective security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer runs a comprehensive test of your network from outside your firewall to determine potential weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer executes a system scan from an authorized computer within your company firewall to assess the risk to inside threats. The two security inventory services are configured and executed from a secured external location.

  • Progentís 64-bit migration experts can help you to update your application servers and desktop PCs affordably from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit processing, design a cost-effective migration strategy that reduces business interruptions, and offer responsive remote help to assist your company to install 64-bit operating systems and applications on your current computers. Progent's Microsoft qualified processing consultants can help you to integrate the 64-bit editions of Microsoft platforms like Windows Server 2008, SQL Server, Windows 7, and Excel 2010.

  • Progentís affordably priced Offsite System Center Data Protection Manager Backup Service combines the advanced capabilities of System Center Data Protection Manager with the world-class security and availability features of the QTS data center to provide continual, transparent backup for as much as 2.5 Terabytes of critical data from one or several of your Windows-powered servers. Progent's managed service package includes all configuration, management, and monitoring needed for a complete offsite backup system.

    Progent's Cisco-certified Wi-Fi experts can help your business to migrate to Aironet wireless access points and Cisco wireless controllers that are compatible with the IEEE 802.11ac Wi-Fi standard, making it possible to get three times the performance for your Wi-Fi LAN while extending the coverage area.

  • Progentís business information reporting experts offer online and on premises consulting to help your organization with any aspect of BI reporting ranging from debugging or enhancing applications to designing and implementing an advanced BI environment. Progent's BI consultants can help your company to maintain your current BI system, help you to migrate reports from a legacy reporting product to a modern solution, and provide custom online mentoring to meet your specific needs. Progentís business reporting professionals offer experience in all popular business intelligence reporting and visualization platforms such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.

  • Progent's Exchange Server hosting services offer an enterprise-class data center that features backed-up electrical and cooling systems, 24x7 staffed security and IT support center, plus failover connections to Internet backbone service companies. Hosted Exchange servers are configured as virtualized machines for service continuity, easy expandability, and fast restoration. Services feature complete incorporation with your network, connectivity with mobile computing products, automated monitoring of performance and network security, spam protection, security update and revision control, Contact Center services, daily data backup, and comprehensive email administration services.



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If your small business is in the San Francisco East Bay area and you need technical help, information technology outsourcing, or high-level services from a Microsoft or Cisco certified consultant, call 510-300-1400 or visit Contact Progent.
















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