Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Progent's Network Consulting Services at a Glance
Our Computer Support expertise is focused on small businesses who require fast and affordable help for system availability, security, efficiency, or support. The following brief list of professional support and information technology experience should give you a sense of areas where we can help you enhance the business advantage of your information environment.

• Progent's Experts Team offers in-depth support in specific application areas, allowing you to customize fast, cost effective and complete IT solutions that fit the specific needs of your business. Progent's application developers can help you customize Microsoft's major eCommerce-capable packages including Microsoft Business Solutions-Axapta, Microsoft Business Solutions–Navision, Microsoft Business Solutions–Microsoft Retail Management System, Microsoft Business Solutions–Small Business Financials, and Microsoft Business Solutions-Solomon Software.
  
  
• Progent can help you create, justify and implement a plan to complete a migration to Windows Server 2003 from Windows 2000. For small businesses and mid-sized businesses in the San Francisco Bay Area, Progent's Microsoft-certified professionals offer computer network help and IT consulting support for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft line-of-business applications. Progent's migration, integration, update, support, and custom applications development services include architecture and system design, installation and deployment.
  
  
• For enterprise IT projects, Progent's methodology utilizes industry project management models based on the sound practices defined by the Microsoft Solutions Framework (MSF). Highlights of Progent's MSF methodology for enterprise IT projects are The Envisioning Phase: System Requirements Definition, The Planning Phase: System Design Phase, The Developing Phase: Proof-of-concept Pilots, The Stabilizing Phase: Design Adjustment, and The Deployment Phase: System Implementation. For details about the phases of MSF framework, see Microsoft Solutions Framework consultant model.
  
  
• Progent’s team of Microsoft and Cisco-certified consultants average more than ten years of hands on industry experience, in the trenches, of IT support, performing a wide variety of technical projects for a broad array of clients. Each consultant brings a set of personal best practices from this lengthy industry experience, and these are further improved by the company-wide best practices education that Progent instills in its consulting team. For large projects, Progent consultants take advantage of the Microsoft Solutions Framework (MSF) model for project delivery which breaks projects down into separate and manageable phases that reduce the potential of a project getting out of control.
  
  
• Progent's redundant IT technical experts can help you design a sensible, fault-tolerant network that addresses critical issues covering a wide range of infrastructure technologies and processes including redundant ISP links, server clustering, load balancing, secure data center solutions, multi-office connectivity, and disaster recovery.
  
  
• Progent's staff of IT system consulting experts can help large enterprises plan, deploy and support major rollouts of key Microsoft technologies such as Active Directory, Exchange Server 2007, SMS 2003 and SQL Server 2005. Progent has worked with some of the world's largest companies to successfully integrate mission-critical IT technology based on Microsoft technology and can provide local consultants for enterprises with branch offices in the San Francisco Bay Area
  
  
• Progent's highly advanced detailed service documentation reporting system provides comprehensive documentation for all accomplished services. Every Progent technical team member has full and secure access to all the details of technical services delivered by any technical team member to every client. This history of problems and resolutions, as well as false alarms and missteps, is structured as an easily accessible and searchable internal database that allows Progent's consultants to share their experiences company-wide so that the overall productivity of Progent's support increases over time.
  
  
• Progent offers Windows 2003 Server clustered environment expertise to help your enterprise implement clustered server configurations that can potentially provide 100% uptime, even for routine management work. This high-availability is possible because a single server in a cluster can be brought down for maintenance work without affecting users. Clustering also allows IT personal to perform important security patches during regular business hours without reducing user productivity.
  
  
  
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If your small business is in the San Francisco East Bay area and you are looking for technical help, information technology outsourcing, or high-level expertise from a Progent engineer:

Call 510-300-1400 or send email to information@progent.com