Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Progent's information technology consulting for small businesses in the Hayward area are focused on customers who require immediate and affordable assistance for system stability, protection, efficiency, manageability, or recovery. This short selection of Progent's engineering support options and networking expertise should give you a sense of the ways Progent's team can assist your company to enhance the business value of your computer network.



  • Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a disaster recovery solution based on Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point hosted on Microsoft Azure.

  • Microsoft SQL Server 2016 introduces significant enhancements in performance, scale, data security, high-availability, mobile computing support, and built-in business intelligence. New features include PolyBase for processing structured and unstructured databases simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud-based resources. Progent's Microsoft-certified SQL Server 2016 consulting experts can provide remote and onsite expertise to help businesses of any size to plan, implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM). Also, Progent can assist you to carry out a smooth upgrade from SQL Server 2016 to an up-to-date version of SQL Server.

  • Microsoft Exchange 2013 includes significant enhancements to the functionality of Exchange 2010 and delivers powerful innovations plus a revamped structure. These improvements favorably impact vital facets of IT including ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can provide remote or on-premises expertise to help you administer, optimize and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date version of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.

  • Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, operates as the foundation of Cisco's collaboration platform. Unified Communications Manager and Cisco Unified CM Express provide a location-independent IP-PBX by integrating closely with applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can help with any facet of CUCM configuration and debugging in areas that include integrating VoIP phones and video phones, designing dial plans, setting up SIP PSTN trunks and CUBE internetworking, deploying ISR routers with CUBE networking support, designing UCS server failover solutions for survivability, and integration with Exchange Server and Skype for Business.

  • Features of Progent's IT support packages include network assessment to ensure that your network meets industry levels of security and online access, 24 x 7 server monitoring based on Microsoft System Center Operations Manager to identify issues before they disrupt your business, optional Contact Center support services from Progent's consulting staff, security auditing to help safequard your information network from hackers, addition of Service Packs and security updates for servers and applications, discounts on Progentís onsite support services, and access to Progentís group of Microsoft and Cisco-certified system consultants and technicians.

  • Progent offers convenient, immediate, and economical access to Registered Cisco CCIE consultants. Cisco Certified Internetwork Experts are elite networking gurus who are awarded this prestigious classification only after thorough testing by Cisco. CCIEs can resolve the most complex issues associated with network architecture, deployment, repair, and support. Progentís CCIE professionals cooperate intimately with Cisco in-house staff in analyzing problems with Cisco's IOS platform and devising workarounds or acquiring software updates to correct problems. Progent offers quick contact with a CCIE by phone so that you can get instant help for tough network problems that are affecting business productivity but are outside the expertise of your local network service resources.

  • Progent's MySQL application programmers and database administrators offer affordable remote database administration or application development support and can help organizations of any size to configure and maintain MySQL within a robust IT infrastructure that offers advanced speed, scalability, and security. Progent also has experience helping companies migrate databases from an Oracle environment to MySQL.

  • Progentís 64-bit migration specialists can assist your organization to update your servers and workstations efficiently from 32 bits to 64 bits. Progent can help your company to calculate the costs and benefits of moving to 64-bit processing, design a cost-effective migration strategy that reduces operational disruptions, and offer timely remote help to assist your company to install 64-bit software and application programs on your current hardware. Progent's Microsoft-qualified consultants can help your company to integrate the 64-bit versions of Microsoft platforms such as Microsoft Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.

  • System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management tools and is designed to provide a unified mechanism for configuring and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of any size with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade efficiently from older versions of Virtual Machine Manager, design processes for building and installing VMs and hosts, design high-availability compute and storage clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the potential business benefits of the latest technologies like Storage Replica and Host Guardian Service. Progent's certified virtualization experts can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.

  • In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers enterprises expert help for products from other major VPN suppliers including Check Point Software, WatchGuard, Juniper-Netscreen, SonicWALL, and Symantec. Progent can help you design a detailed security strategy and choose the right products from a variety of vendors to achieve your security goals while sticking within your budget limits.

  • Progent's Microsoft System Center consulting experts have over a decade of background deploying, supporting and fixing the key platforms included with Microsoft System Center and can help you to design, configure, maintain, and fix your System Center ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent also offers System Center 2016 upgrade consulting to help your organization to move to the current edition of System Center from a previous one or from a third-party datacenter management solution to deliver the advantages of best-in-class provisioning, management automation, security and compliance, plus infrastructure and critical application performance monitoring.



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If your small business is in the San Francisco East Bay area and you are looking for technical support, information technology outsourcing, or high-level services from a certified Progent consultant, call 510-300-1400 or visit Contact Progent.
















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