Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Progent's IT consulting services for small organizations in the Hayward area are focused on customers who require immediate and economical help with network reliability, protection, productivity, manageability, or recovery. This brief selection of Progent's consulting support services and networking expertise should give you a sense of the ways Progent's team can help you to increase the competitive value of your information network.



  • The open design of Microsoft Dynamics GP (Great Plains) makes it easier to craft custom Dynamics GP/Great Plains applications that offer all of the core elements of proven Microsoft Dynamics GP solutions but also meet the specialized requirements of your company. With the help of to the Modifier with Microsoft VBasic for Applications, programmers can work with the most popular customization environment in the industry to tailor Microsoft Dynamics GP/Great Plains information views, create business logic, personalize forms, or exploit integration with Office and Office 365 applications. Progent's experience with Microsoft .NET support, Microsoft SQL Server 2016 integration and Microsoft SQL Server 2014 application development, and development experience with VBasic, Visual Studio, Continuum and other developer systems make it possible to create custom line-of-business applications and web commerce solutions that integrate tightly with Great Plains.

    Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad range of economical remote consulting services to assist you to maintain your current Microsoft Word environment or help you to upgrade to a current release of Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility problems between different versions of Office Word, integrating Word with other Office apps such as Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet synchronization, and remote Office Word training sessions customized for individuals or groups.

  • Progent's design services for zero-downtime networking for small businesses offer Microsoft and Cisco-certified consulting experts who will show you how to build a robust network that incorporates essential technologies and processes for line-of-business applications. Progentís information technology professionals can assist you to implement a system architecture with features such as fault tolerant Internet access, network load balancing, zero-downtime data centers, high-availability interoffice connections, and fault tolerant multi-site networks. Progent also assist you to generate a disaster recovery process and to deploy and test mechanisms that facilitate fast, fail-safe business continuity.

  • Progent's Exchange Server hosting services offer a world-class data center with redundant power and environmental control systems, 24x7 staffed security and operations center, plus fault-tolerant access to tier-1 Internet service providers. Hosted Exchange servers are set up as virtual machines for service continuity, easy scalability, and fast restoration. Progent's services feature complete incorporation with your business network, connectivity with handheld communication products, automated tracking of performance and security, spam filtering, patch and revision management, Helpdesk services, per-day backup, and full messaging administration support.

  • Progent's Cisco IP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, formerly named CallManager, or with Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps that include Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, resolving IP phone registration issues, configuring SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

  • Load balancing your servers enhances throughput and offers redundancy by side stepping crashed servers in a load-balanced array. Progent's load balancing support services cover a wide array of fault-tolerant load balancing technologies such as system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology such as F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent offers consulting services include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.

  • Progent's Microsoft-certified consultants and consultants for Macintosh technology can help your company to integrate your Macintosh workstations and laptops with your Microsoft Exchange server through comprehensive Microsoft Entourage and Office Outlook for Apple Mac consulting services. Progent will make sure that your Microsoft Exchange Server is correctly setup and that WebDAV, LDAP and Outlook Web App are correctly enabled. Progent can also provide a full range of Microsoft Exchange consulting such as integration, troubleshooting, security management, remote access, system tuning, plus spam and virus protection and email encryption. Progent also offers tailored one-on-one Macintosh knowledge transfer.

  • Progent's certified Microsoft Project and Project Online experts offer advanced online and on-premises support services for Microsoft Project Server and Project Online as well as for all Microsoft platforms that work closely with Project and Project Online. Services provided by Progent include Microsoft Project Server set up, SharePoint 2013 migration consulting and application development, SharePoint Server 2010 planning and configuration, Microsoft SQL Server 2016 upgrades, Microsoft SQL Server 2014 integration, SQL Server 2012 support, Microsoft Exchange 2016 migration, Exchange Server 2013 configuration, Microsoft Exchange 2010 maintenance, Office Excel and Microsoft Office 365 Excel development, and PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network consultants to help you to optimize your environment to support local, branch, at-home, and mobile workers so that they can use Microsoft Project Server to collaborate securely and productively. Progent's security consultants can help your IT team to plan and police security workflows that safeguard sensitive business data without disrupting the productive sharing of authorized data.

  • Progentís Wireless Site Survey makes it easy to plan and install a 802.11a/b/g/n (WiFi) wireless LAN adapted to your environment, offering you a wireless solution that delivers the coverage, performance, load-handling capability, Quality of Service, data protection, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed on-premises service. Progentís on-premises wireless survey includes physical walkthroughs, RF and data protection assessment of your existing WLAN, analysis of your site's floor plans, testing for radio frequency contention, signal propagation modeling, identification of the best placement for customer-specified Wireless APs including Aironet indoor and outdoor APs, Meraki access points and Apple AirPort devices, and a comprehensive document describing a new WLAN.

  • Progent offers ERP and MRP support services through business application experts who can support for a wide assortment of business software including Microsoft Dynamics products, software from other manufacturers, and legacy software. Progent can provide support for vital areas of business software including financials, ERP, Manufacturing Resource Planning, project accounting, supply chain management, plus management systems for human resources, sales and marketing, retail environments, and distribution.

    Progent's System Center consultants have more than 15 years of experience configuring, supporting and troubleshooting the core platforms included with Microsoft System Center and can assist your organization to design, configure, manage, and fix your System Center solution to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also can provide System Center 2016 upgrade planning and support to help you to transition to the latest version of System Center from a previous one or from a third-party datacenter management solution to provide the benefits of best-in-class provisioning, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

  • System Center Configuration Manager 2016 automates application and device provisioning and updating, streamlines security and compliance settings management, keeps track of network assets, protects against company data leakage, performs network health monitoring, allows secure end-user self service, and delivers a common point of control for administering mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can assist businesses of any size with any facet of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.

  • Hyper-V 2016 incorporates core features initially designed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree significantly improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, uptime, expandability, manageability, dependability and disaster recovery. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network architecture for a cloud-based or hybrid deployment, create and carry out a smooth upgrade strategy, educate your IT management and technical support staff, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 solution gives you maximum business benefit.



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If your small business is in the San Francisco East Bay area and you are looking for technical help, IT outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 510-300-1400 or visit Contact Progent.
















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