Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Progent's certified professionals knows how to provide a broad assortment of consulting and support assistance for computer environments based on any combination of Windows, Cisco, Apple Mac OS X, and Linux technologies. Support services offered to small businesses in the Hayward vicinity by Progent's team of seasoned consulting experts include:



  • Based in San Jose in California's Silicon Valley, Progent provides Microsoft technology support serviceson-site support, business network outsourcing and network consulting services to companies in California and in major metropolitan areas across the U.S. Progent can also deliver high-level remote IT consulting services, network monitoring, and urgent technical support to cut costs and reduce downtime for businesses nationwide.

  • Progent's Juniper-authorized network engineers can assist you to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and upgrade smoothly from outdated devices to the latest versions. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to help your business to simplify the administration and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage networks that incorporate a mix of Juniper's software platforms.

  • Progentís Wireless Site Survey assists you to design and implement a 802.11a/b/g/n (WiFi) wireless LAN adapted to your facilities, offering your business a WLAN that has the coverage, performance, capacity, QoS, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service. Progentís onsite wireless survey features onsite inspection, RF and security assessment of your existing wireless network, analysis of your buildingís floor plans, measuring for radio frequency contention, RF propagation modeling, identification of the best locations for customer-specified Wi-Fi Access Points such as Cisco Aironet APs, Meraki cloud-managed APs and Apple AirPort products, and a detailed report defining a new wireless network.

    Some of the popular remote Cisco router consulting services offered by Progent include setting up hostname, DHCP, routing maps, clock, and user accounts; configuring HSRP, aggregation, static to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing tables, and line settings; updating router's IOS image; configuring and testing failover; resolving VPN tunnel and routing problems; making a network diagram and documenting configuration; plus security and redundancy strategy.

  • Microsoft's popular Small Business Server bundle has been discontinued but is still the heart of many small-businesses information systems. Progent's Small Business Server consulting team can help you to manage your current SBS solution or evaluate the possible advantages of transitioning from SBS version 2011 or earlier to a hybrid onsite/cloud computing model by carrying out a Windows Server 2012 R2 Essentials migration. Whether your resources are reside on a local datacenter, in the cloud, or across a combination of of both, Progent can provide full-service consulting, technical support, and software development services for Microsoft's strategic platforms including Windows Server, Exchange. SharePoint Server, and SQL Server.

  • Progent's iPhone and iPad integration consultants offer cost-effective online consulting to assist your business to plan, configure, and troubleshoot any facet of your iOS and Windows integration efforts and is available for quick tasks to help you get past occasional technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide remote and onsite training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the strategic value of your IT network.

  • Progent has provided online technical consulting help to businesses in every state in the U.S. Many of these clients have shown their high regard for Progent through testimonials to the excellence of Progent's service staff. Check out Progent's client testimonials to learn what people say concerning the quality of Progent's network support services.

    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud integration, works with popular handheld devices, permits one-time sign-on with Azure AD, and strengthens security and compliance. Progent's certified Dynamics GP 2015 R2 consultants offer the depth and breadth of knowledge and experience to address the critical IT and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will maximize the return on your investment in this mission-critical product.

  • Internet Information Services (IIS), Which is included with Windows Server and Windows desktop, is an advanced server role for web hosting and application programming. The new releases offer improved security, reliability, scalability, and troubleshooting while delivering major improvements in automated and remote administration. A variety of popular extensions to IIS have been integrated into newer releases such as the Request Filter Module (previously known as URL Scan), which is able to prevent dangerous HTTP requests from being executed by web software. Progent's Internet Information Services (IIS) consultants can help you to deploy IIS as well as the recent extensions to IIS Manager such as the GUI interface for managing FastCGI applications.

  • Progent's Amazon AWS integration experts offer cost-effective online consulting to help businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create all-cloud or hybrid ecosystems that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed expertise or Progent can provide comprehensive project management outsourcing to help you migrate smoothly to the Amazon AWS cloud platform.

  • Progent offers online or onsite access to a Cisco Certified Internetwork Expert (CCIE) specialist to assist you to plan, implement, manage and repair converged communications environments built on Cisco Unified Communication products in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds helping organizations of all sizes to build collaboration ecosystems by delivering expert services such as Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, Voice over IP and video phones setup, and wireless IP phone solutions. Progent's consultants can assist you with Cisco's extensive library of UC applications such as Cisco Jabber, WebEx, Unity Connection, Unified Contact Center Express (CCX), and Unified Attendant Console.



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If your small business is in the San Francisco East Bay area and you are in need of computer support, IT outsourcing, or top-level expertise from a Progent engineer, call 510-300-1400 or visit Contact Progent.
















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