Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Progent's experts can provide a wide range of consulting and support help for IT networks based on any mix of Windows, Cisco, Apple Mac, or Linux/UNIX technologies. Network support services available to small companies in the Hayward vicinity by Progent's staff of seasoned engineering experts include:



  • Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an objective evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how well the configuration of your core network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a cleaner and safer Active Directory implementation. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier network management, improved compliance with government and industry security regulations, higher utilization of network assets, faster problem resolution, more dependable backup and recovery, and increased uptime. For more information about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

  • Progent's Experts Team offers in-depth expertise in specialized application areas, allowing you to customize fast, affordable and cohesive network solutions that fit the specific needs of your operation. Progent's software developers can help you to benefit from Microsoft's major business packages by providing a range of services such as Microsoft Dynamics AX Enterprise Resource Planning Software consulting services, Dynamics GP/Great Plains Accounting Software training and programming, Microsoft Dynamics NAV (Navision) Business Management Software support, Microsoft Dynamics SL Business Accounting Software migration and support, and Microsoft Dynamics RMS (Retail Management System) deployment.

  • Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad range of remote services to assist you to design, program, pilot test, deploy, manage, and troubleshoot business applications powered by any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to move your existing Excel solutions to the newest releases of Excel, integrate Excel with iOS and Android mobile devices, and identify and fix compatibility problems between various versions of Office Excel. Progent can provide as-needed support to clients looking for a fast solution to a specific issue associated with Excel and Progent also offers comprehensive project management services for upgrading or developing mission-critical applications based on Office Excel. Progent's affordable online training for Office Excel can be customized to meet the special requirements of individual users or groups.

  • Progent can give your company affordable online access to MS Exchange Server 2016 planning and deployment consulting services, Microsoft-certified Exchange Server 2013 integration consultants, Microsoft Exchange Server 2010 experts and Microsoft Exchange 2007 Server support professionals to create a dependable email system that provides protected email access throughout your business. For mobile workers with portable devices, Progent offers Apple iOS, Android, and Windows smart phone integration support and RIM Blackberry administration expertise.

  • ProSight Data Protection Services (DPS) offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of critical files, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can provide world-class expertise to configure ProSight DPS to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to restore your critical data. Read about Progent's complete ProSight line of low-cost outsourced network management services for small and mid-size organizations

  • The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your company to plan, integrate, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

  • Progent's Amazon AWS cloud planning and integration consultants offer cost-effective remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to create cloud-centric or hybrid networking models that efficiently incorporate Amazon AWS services. Progent offers occasional consulting or Progent can deliver comprehensive project management outsourcing services to help you move efficiently to the Amazon AWS cloud.

  • Progent's CISSP certified security staff and CISM certified security team members can help your company to protect your Mac network system through expert services which include performing comprehensive security audits, cleanup after work attacks, configuring firewalls, deploying safe mobile connectivity, deploying advanced software for defense against viruses, spam, and directory harvest attacks, and designing a comprehensive security plan tailored for your business and network system.

  • Progent's certified Windows 7 upgrade consultants can help your company to administer and troubleshoot Microsoft Windows 7 PCs. Progent can also help you to assess the likely business benefits of moving to Windows 8.1 or Windows 10. If it fits your business to upgrade, Progent's Windows 8 upgrade engineers and Windows 10 integration consultants can help your IT organization to plan and execute a smooth upgrade to a current version of Windows.

  • Progent's Cisco-certified VoIP specialists offer Cisco UC560 consulting services to help you to manage your legacy UC500 VoIP system or design and implement a smooth migration to a current VoIP solution.

  • Progent can provide enterprise clients remote or on-premises NetApp SAN consulting support for NetApp's complete family of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of issues with NetApp SAN deployments efficiently following best practices.

  • Load balancing your servers improves throughput and offers redundancy by side stepping crashed servers in a load-balanced farm. Progent's load balancing support services cover a broad selection of fault-tolerant load balancing technologies including system load balancing, load balanced applications, network backbone routing, and content dispatching products such as F5 Networks 3DNS. Fault tolerant load balancing providers for which Progent can provide consulting services include Windows Server 2008 R2 Network Load Balancing Manager, the Network Load Balancing mechanism of Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and ACNS, and F5 3-DNS.

  • ProSight Active Security Monitoring service is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning tools to guard endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily get by traditional signature-matching AV tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Read about Progent's entire ProSight portfolio of affordable outsourced network management services for small and medium-size businesses



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If your small business is in the San Francisco East Bay area and you are in need of technical help, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer, call 510-300-1400 or visit Contact Progent.
















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