Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson
Progent's network consulting services for small organizations in Modesto are focused on clients who need immediate and economical assistance for system stability, security, productivity, administration, or repair. This brief list of Progent's consulting support services and technical experience should give you a sense of how Progent's team can assist your company to enhance the business value of your information network.
- Progent can deliver a wide array of cost-effective services to assist you company to install, configure, repair, and administer workstations and laptops based on Microsoft Windows, Apple Mac OS X, or popular versions of Linux. Progent's desktop services feature online and on-premise help and vary from emergency help to complete outsourcing of desktop management and support.
- Progent offers affordable remote expertise from RIM BlackBerry-certified experts who can help small organizations to design, administer, and troubleshoot BlackBerry technology such as the BlackBerry BES Server and BlackBerry PDAs. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-qualified experts, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This breadth of knowledge, combined with Progent's proven remote support model, offers small companies a cost-effective option for incorporating BlackBerry technology productively into their IT system.
- Features of Progent's Information Technology support packages include system evaluation to make sure that your environment complies with established standards of security and remote access, 24x7 server monitoring based on Microsoft Operations Manager to identify problems before they impact your organization, optional Help Desk Call Center Services from Progent's consulting experts, security auditing to help safequard your information network from malicious attack, addition of Service Packs and security updates for servers and software, savings on Progent’s remote troubleshooting services, and access to Progent’s group of Microsoft-certified network consultants and service specialists.
- Even if your IT budget is small, Progent provides cost effective service options that will give your network system the reliability, protection, and performance your business requires. Progent's optional 24x7 Network Help, leveraging the talent of seasoned Microsoftand Cisco-certified IT engineers, the latest network administration software, and value-priced service programs, will keep your mission-critical computer network software and servers operating smoothly.
- Progent's affordably priced 24x7 Computer Network Management options for small and mid-sized companies include
proactive, advanced network monitoring, cost-effective support escalation when required,
online technical support to cut costs and solve issues fast,
and Helpdesk support services to ensure consistent follow-up.
- Progent's Microsoft-authorized SharePoint Server experts can show you how to rationalize the business justification for implementing SharePoint Portal Server 2007, consult with you on the most sensible version of SharePoint Portal Server for your circumstances, offer configuration and deployment services, assist you to set up MS SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and customized application programs to operate with SharePoint Portal Server 2007, design a company-wide security plan that encompasses portal technology, and provide maintenance and Contact Center services.
- The cumulative service reports created for your enterprise by Progent help you avoid becoming overly reliant on a single consultant. Progent's comprehensive reports of support provided allows one Progent consultant to take up where another left off while reducing time lost getting ramped up on your IT situation. Thorough service reports also give your in-house technical staff a better understanding of major technical issues surrounding your system and offer hints about how to anticipate and solve issues in the future. Because of this, Progent's service documentation are an important facet of Progent's philosophy of knowledge transfer to customers. Another benefit of Progent's service reporting system is that your organization can more easily establish an internal IT support organization if and when it becomes economical to do so. Also, good service reporting allows you to move to another consulting firm if you grow unhappy with Progent's service quality.
- Progent's highly advanced detailed service documentation reporting system ensures comprehensive documentation for all accomplished services. Each Progent team member has full and secure access to all the details of technical services delivered by any staff member to every customer. This history of problems and resolutions, as well as false alarms, is organized as an easily accessible and well-organized internal database that allow Progent's engineers to share their knowledge organization-wide so that the overall efficiency of Progent's support services grows over time.
- Progent’s team of Microsoft and Cisco-certified consultants average more than 10 years of practical network industry experience, on the front lines of network support, performing a broad assortment of technical projects for a extensive range of customers. Each expert brings a set of personal best practices from this extensive field experience, and these are further honed by the company-wide best practices education that Progent instills in its consulting group. For major projects, Progent consultants take advantage of the Microsoft Solutions Framework (MSF) model for service delivery which divides engagement down into individual and manageable phases that reduce the potential of a project running over targeted cost or past expected completion date.
- The extensible architecture of Microsoft Dynamics Great Plains makes it possible to create custom Microsoft Dynamics GP extensions that offer all of the basic elements of standard Microsoft Great Plains solutions but also address the specialized requirements of your company. With the help of to the Modifier with Microsoft VBasic for Applications, applications developers can work with the most popular customization platform in the industry to adapt Microsoft Dynamics GP information views, add or modify business logic, personalize forms and reports, or exploit integration with Microsoft Office software. Progent's expertise with Microsoft .NET technologies, Microsoft SQL Server support, and development background with Visual Basic, XML and other developer tools make it possible to design custom mission-critical applications and eCommerce solutions that integrate seamlessly with MS Dynamics GP.
- Progent's Mac experts can support the creative sides of Macintosh systems by offering support services and education in graphics, audio, and video. Progent's consultants can provide help in a range of Apple Mac software programs including Photoshop, InDesign, QuarkXPress, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or building an audio/video post production facility.
- Progent can give your small business access to Microsoft Exchange 2007 Server experts and certified Exchange 2003 experts to define a fault tolerant email solution that includes secure email access throughout your business, even for people who work from home or for mobile workers with multiple computing devices like laptops, RIM Blackberry wireless smartphones, or web-capable cell phones.
- In performing information technology projects for large customers, Progent uses a phased approach based on defined steps in order to meet budget constraints, tight project schedules, and technical objectives while minimizing business disruption. Progent's methodology takes advantage of field proven industry project management standards based on the best practices defined by the Microsoft Solutions Framework (MSF) and includes requirements definition, design proposals, pilot testing, design tuning, and expertly guided production roll-out. All phases are documented to provide a detailed historical record of technical services delivered and to assist in future system management.
More Facts
If your small business is in Stanislaus County
and you need technical support, information technology outsourcing, or advanced expertise from a certified Progent engineer:
Call 209-653-5404 or send email to information@progent.com
