Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

Progent's computer support services for small businesses in the Modesto area are focused on customers who need quick and economical assistance with system reliability, security, efficiency, manageability, or repair. The following short list of Progent's consulting support services and technical experience will provide an idea of the ways Progent's team can help you to increase the competitive value of your computer system.



  • Progent can help you utilize Microsoft Windows Services for UNIX or SUA to achieve coexistence between Windows and Linux networks. SFU provides interoperability between Windows Server 2003 and various versions of UNIX/Linux including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows folders over NFS and integrated authentication in Windows Server AD environments. SFU's Interix subsystem includes a complete set of UNIX utilities and shells, support for a single rooted file system, and an application development toolkit for porting software.

    Progent has been delivering SharePoint support since the first product was published more than a a dozen years, and Progent has the breadth and depth of IT know-how to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; decide if an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can help in individual tasks related to your SharePoint 2013 deployment.

  • ProSight WAN Watch network infrastructure monitoring and management service makes it easy and affordable for small and mid-sized businesses to map, track, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, copies and displays the configuration of virtually all devices on your network, tracks performance, and sends alerts when issues are discovered. By automating tedious management activities, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding devices that need critical updates, or isolating performance bottlenecks. Read about Progent's entire ProSight portfolio of affordable network management outsourcing services for small and mid-size businesses

  • Load balancing your servers enhances throughput and offers redundancy by side stepping crashed servers in a load-balanced array. Progent's load balancing support services cover a wide array of fault-tolerant load balancing solutions such as network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products including Cisco Content Engine. Non-stop load balancing providers for which Progent offers consulting services include Windows Server 2008 R2 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.

  • Progent has lengthy experience delivering System Center Operations Manager consulting and utilizing this powerful system monitoring software. Progent offers small organizations two popular outsourcing service packages built on-top of System Center Operations Manager: Server Monitoring Plan and Comprehensive Server Monitoring Solution. To view a single-page printable datasheet describing Progent's two outsourcing service packages for mid-sized organizations click: Network Monitoring Packages.

  • If your network incorporates Cisco appliances, you could be using an outdated version of IOS, the network OS powering most Cisco router and current Cisco Catalyst switches. Cisco often offers upgrades to IOS to correct bugs, plug security vulnerabilities, or add functionality. However, upgrading Cisco IOS or other Cisco control software can be tricky, depending on your Cisco device and your system environment. As an example, there may be limited local RAM that could cause a new software version to execute improperly. Progent's Cisco CCIE consultants can provide a wide array of support services related to upgrading Cisco IOS or any Cisco control software like IOS EX or CallManager. Progent can perform audits of your router software, propose sensible updates, prepare Cisco appliances, transfer images, configure and verify your update, tune throughput, resolve issues, and train your network support managers how to get the benefits of any significant new functions.

  • The Helpdesk support delivery structure adopted by Progent's Technical Response Center gives small companies a dependable option to replace dependence on freelance service individuals by offering in-depth expertise shared by all engineering teams, optional 24x7 availability of urgent help, fast escalation to world-class specialists for solving even the most complex issues, service consistency and dependability, prompt follow through enforced by seasoned service administrators, a selection of convenient ways for initiating support tasks, and a high level of progress visibility enabled by trouble ticket updates and accessible via a web-based portal.

  • Progent is the leading source of convenient, immediate, and affordable access to Registered Cisco CCIE consultants. Cisco Certified Internetwork Experts are highly-qualified networking gurus who earn this top-level certification only as a result of thorough testing by Cisco. CCIEs can resolve even the most complicated problems surrounding network planning, integration, repair, and service. Progentís CCIE consultants cooperate closely with Cisco engineers in identifying problems with Cisco's IOS software and devising fixes or acquiring software updates to correct problems. Progent offers fast contact with a CCIE by telephone so you are able to receive immediate assistance for complex network troubles that are affecting worker productivity but are beyond the scope of your usual network service providers.

  • There are hundreds of enterprise-grade data center colocation Sites in the San Francisco Bay Area and major metropolitan areas throughout the United States, and Progent's colocation support group can enhance your network's redundancy and performance by helping you choose a remote data center site that meets the particular requirements of your enterprise including geographic location, space, communications, budget, and value-added features and services. Progentís data center IT services are designed for businesses with hardware housed at co-location hosting sites and requiring on-demand on-premises help at the collocation site plus remote support from Microsoft and Cisco qualified professionals. Progent provides a variety of colocation center consulting services including system architecture analysis, Windows and Linux server integration and support, tech support for server and telecommunications infrastructure, development and deployment of fault tolerant configurations, architecting and deploying layered security structures, firewall configuration and support, designing load balancing environments, and creating fault tolerant server cluster systems.

  • Progent's disaster recovery consultants can help you design a disaster recovery plan to prepare for a catastrophic system outage. Progent can help you create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and drills so that after a catastrophic failure happens, you minimize network downtime. Progent's Microsoft and Cisco-authorized consultants can also help you to create an affordable, zero-downtime network architecture that addresses reliability issues involving a wide array of infrastructure technologies and procedures. Progent's business continuity experts can assist you to deal with the broader issues associated with keeping your business operational following a disaster by taking into account not only information technology issues but additional issues like alerting key staff members, moving into temporary office space, acquiring emergency transportation, hiring substitute workers, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery consultants can show you how to create a cost-effective disaster recovery solution for hybrid cloud deployments utilizing technology field-tested in Microsoft's massive Azure public cloud.

  • Progent can provide your organization affordable online access to MS Exchange 2016 migration consulting services, certified Exchange 2013 integration consultants, Exchange 2010 consultants and Microsoft Exchange 2007 Server experts to create a fault-tolerant email solution that includes secure email connectivity throughout your organization. For road warriors with handheld computing devices, Progent offers Apple, Android, and Windows tablet and smart phone integration services and RIM Blackberry administration expertise.

  • NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with synchronous replication to provide fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles (300km) apart from each other. Progent can provide the skills of a certified NetApp MetroCluster consultant who can help your business to design, configure, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools and shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to verify compliance with information assurance standards and government requirements.



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If your small business is in Stanislaus County and you need technical help, information technology outsourcing, or top-level services from a Progent professional, call 209-653-5404 or visit Contact Progent.
















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