Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

Progent's experts can deliver a broad range of engineering and support help for IT systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technologies. Network services available to small and mid-size businesses in the Modesto area by Progent's team of seasoned technical experts include:



  • Microsoft supports seamless hybrid ecosystems that integrate Office 365 and local Exchange. This permits you to have certain Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, integrating and debugging your hybrid Office 365 solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical problems and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget. For more information about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.

  • ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network operating efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT staff and your Progent consultant so that any looming issues can be addressed before they can disrupt your network. Learn about Progent's entire ProSight series of value-priced network monitoring and management services for small and medium-size businesses.

  • Altaro VM Backup software offers small organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also supports low-cost backup to Microsoft Azure storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for reducing your exposure to data loss, military-grade encryption, item-level restore capability for individual files and emails, support for Windows CSV and vCenter for managing larger deployments, and the ability to leverage Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a broad array of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup. For details, visit Altaro VM Backup Certified Consultants.

  • Progent's wireless solutions consultants have wide-ranging expertise in the implementation and maintenance of wireless information technology and can help you to plan, configure, administer and troubleshoot wireless ecosystems that are compliant, resilient, scalable, easy to manage and operate, ready to support your critical applications, and transparently integrated into hybrid cloud networks. Remote and onsite Consulting services offered by Progent span a selection of wireless solutions such as smartphone and tablet management, Wi-Fi infrastructure design and installation, Wi-Fi site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

  • The overwhelming majority of small office interoffice communications networks have no recovery ability to deal with Internet connection failures. Progentís multi-office connectivity engineers can help small organizations achieve fault tolerant Interoffice connectivity via fully redundant networks featuring automatic failover. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice networking.

  • Cisco Unified Communications Manager (Unified CM), originally named CallManager, functions as the center of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Cisco Unified CM Express provide a location-independent IP-PBX solution by integrating tightly with applications such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified CUCM and CallManager consultants can help with any aspect of CUCM setup and debugging in areas that include integrating VoIP phones and video phones, designing dial plans, setting up SIP trunks and CUBE session border controllers, deploying ISR routers with CUBE support, creating Cisco UCS server failover systems for high availability, and integration with Exchange Server.

  • Progent's Jabber consultants can provide remote or on-premises expertise to assist organizations of any size to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for the products, technologies and services that go into creating an end-to-end Cisco Jabber solution including Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration solution.

  • Progent's certified Office and Office 365 consultants can assist companies of any size to incorporate Microsoft Office desktop and Office 365 applications including Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless solution that provides fast return on investment and promotes improved business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 apps with one another and with other key Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues with different releases of Microsoft Office desktop and can provide live online Office and Office 365 training to individual users and teams.

  • Lync 2013, rebranded Skype for Business, allows businesses of all sizes to build a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN telephony enabled for a broad assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants can assist you to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your present and future goals, deploy Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and on-premises training to your management staff and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Office and Office 365 applications such as Outlook clients, Word and PowerPoint. Progent's Microsoft Skype for Business consultants can also help your organization to design and carry out a smooth migration to Skype for Business.

  • Progent has a long background providing a broad range of remote network consulting and emergency repair services to local governments and school districts throughout the United States. Progent is one of the industryís pioneers in providing expert online network consulting and has delivered IT support to clients in all 50 states. (Check out Progent's customer testimonials.) Progent's online network support for local governments saves travel costs and solves problems faster than onsite service calls.

  • ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP environment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent can also assist you to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a DR solution built aroundMicrosoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point based on Microsoft Azure.

  • Progent's Azure planning and integration consultants can help you with every stage of Microsoft Azure migration such as needs analysis, prerequisites assessment, solution architecture, pre-production testing, implementation, automated administration, performance optimization, software license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can help you to set up and debug firewalls and VPN connections so your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to set up a hybrid environment that transparently combines on-premises datacenters with Azure-based services.



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If your small business is in Stanislaus County and you are in need of computer support, information technology outsourcing, or high-level services from a Progent engineer, call 209-653-5404 or visit Contact Progent.
















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