Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

Progent's certified professionals knows how to provide a broad assortment of engineering and technical support help for computer networks based on any combination of Microsoft, Cisco, Apple Mac, or Linux platforms. Network support services available to small and mid-size businesses in the Modesto area by Progent's team of Microsoft and Cisco certified consulting professionals include:



  • Progent's backup engineers offer support for a wide range of products and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and smartphones. Progent can provide help for leading data protection products such as Acronis Backup and Recovery, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to deploy, enhance, or maintain data backup solutions for a variety of topologies including on-premises, remote, cloud-based, or a mix.

  • Cisco Unity Connection, a seamless extension of Cisco Unified Communications Manager (CUCM), is a unified voice messaging system that accelerates teamwork by offering a variety of alternatives for accessing calls and messages within an environment that is easy to implement and manage. Cisco Unity Connection lets you access and manage your voicemail from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), available in certain Cisco Integrated Services routers, provides affordable voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to mid-size businesses and corporate satellite offices with as many as 500 voice mailboxes. Progent's Cisco-qualified CCIE consultants can provide Unity Connection and Unity Express (CUE) integration and technical support services to make sure your CUE deployment delivers maximum business value.

  • Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies security and compliance settings management, inventories network resources, guards against corporate data leakage, performs health reporting, enables secure end-user self service, and delivers a common point of control for administering mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist you with any aspect of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.

  • Progent's SQL Server application programmers can assist your organization to create and support database applications that utilize Microsoft's SQL Server RDBMS. Progent adheres to leading lifecycle management practices to create efficient, easy-to-manage SQL Server database applications and is able to team with a customer's management to deliver programs in a cost effective and affordable manner. Progent for can help you to create SQL Server solutions by offering a wide range of consulting services such as specification of features and scope, database modeling, data migration, T-SQL programming, software configuration, storage management, performance tuning, backup/recovery, partitioning, consolidation of stored procedures, replication mechanisms, security, and business continuity.

  • Progent's certified Windows 7 migration engineers can assist you to administer and maintain Windows 7 PCs. Progent can also help you to assess the likely business value of moving to Microsoft Windows 8.1 or Windows 10. If it makes sense for your business to upgrade, Progent's Windows 8 migration engineers and Windows 10 integration experts can help your IT organization to design and implement a smooth upgrade to Windows 10.

  • Features of Progent's IT support packages include system assessment to make sure that your environment meets professional standards of security and remote access, 24x7 network monitoring based on System Center Operations Manager to anticipate problems before they disrupt your organization, optional Contact Center Services from Progent's consulting experts, security audit to help safequard your information network from malicious attack, addition of Service Packs and security updates for servers and applications, savings on Progentís remote and on-site troubleshooting services, and contact with Progentís team of Microsoft-certified system experts and technicians.

  • Microsoft's desktop virtualization technologies lower the work needed for network administrators to deploy software programs so they are consistent throughout an entire workforce, offer the power to control rights to critical information, and allow quick deployment of additional or updated desktops. In Microsoft Windows Server 2008 R2, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS simplifies client access, enhances performance, strengthens security, unifies management, and provides an almost seamless client environment. Progent's desktop virtualization engineers can assist you to assess the business benefits of Microsoft's virtual desktop solutions, configure test and production environments, improve your network architecture to support virtual desktops efficiently, evaluate and resolve security issues, and train your IT managers to follow industry best practices to gain a fast ROI from client virtualization.

  • Progent's Microsoft Gold-certified IT experts offer Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

  • Progentís Wireless Site Survey helps you to plan and install a WiFi wireless network adapted to your environment, offering your business a WLAN that delivers the reception, performance, load-handling capability, QoS, data protection, and roaming ability your business requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service. Progentís on-premises survey features onsite inspection, RF and data protection assessment of your current WLAN, analysis of your buildingís layout, testing for RF interference, signal propagation modeling, identification of the best placement for customer-requested Wi-Fi APs including Aironet APs, Cisco Meraki cloud-managed APs and Apple AirPort products, and a detailed document defining the new WLAN.

  • Progent offers affordable access to an Oracle certified expert for Oracle database administration support or an Oracle software developer. Progent can assist your business to develop efficient solutions for critical Oracle DBA activities such as performance tuning, backup/recovery processes, and database security, or train your in-house personnel to follow industry best practices for simplifying major administration procedures. Progent can also provide the services of a PL/SQL programmer to assist you to design, tune, troubleshoot, or migrate Oracle-based programs that can vary from business reports to data-driven web commerce sites. Progent has experience with SQL Developer, SQL *Plus, and JDeveloper tools and can help you to tune current SQL code by utilizing Oracle's SQL Tuning Advisor.

  • Progent's Juniper-certified network engineers can assist you to plan and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade efficiently from outdated products to current releases. Progent's Junos OS consultants offer expertise with Juniper's flagship network control software to enable your business to simplify the management and improve the security of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain networks that include a combination of Juniper's OS platforms.



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If your small business is in Stanislaus County and you are in need of computer assistance, information technology outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 209-653-5404 or visit Contact Progent.
















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