Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

Progent's experts can deliver a wide array of consulting and support assistance for IT networks based on any mix of Windows, Cisco, Apple Mac, or Linux/UNIX platforms. Network support services offered to small and mid-size organizations in the city of Modesto by Progent's staff of Microsoft and Cisco certified consulting professionals include:

  • Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM applications like Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, integrating SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE VoIP networking support, and designing UCS server failover and Cisco SRST solutions for survivability.

  • The open architecture of Microsoft Dynamics GP (formerly Great Plains) makes it possible to develop customized Microsoft Dynamics GP applications that provide all of the basic elements of popular Microsoft Dynamics GP solutions but also address the specialized requirements of your business. With access to the Modifier with Microsoft VBasic for Applications, applications developers can work with the most popular customization environment in the industry to tailor Microsoft Dynamics GP information views, create business logic, customize reports, or extend integration with Microsoft Office and Office 365 applications. Progent's expertise with Microsoft .NET support, Microsoft SQL Server 2016 integration and Microsoft SQL Server 2014 programming, and programming experience with Visual Basic, Visual Studio, Continuum and other developer systems make it possible to design customized mission-critical applications and eCommerce solutions that integrate seamlessly with Great Plains.

  • Progent's Azure integration experts can help you with any aspect of Microsoft Azure integration such as needs analysis, readiness assessment, solution design, pilot testing, deployment, automated administration, performance tuning, software license controls, disaster recovery strategies, security planning, and compliance validation. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN connections so that your clients can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid ecosystem that seamlessly combines on-premises datacenters with Azure resources.

  • Progent's MS Exchange 2016 Server migration consultants and Exchange 2013 consultants can deliver low-cost online and on-premises help to implement your upgrade to Microsoft Exchange 2016 or Exchange Server 2013, generate thorough documentation of your upgraded email environment, train your network support staff and users to get them ramped up quickly on Exchange Server 2016 or Microsoft Exchange Server 2013, and provide continuing management services and technical support.

  • Progent's Experts Team offers in-depth help in specialized software areas, allowing you to create fast, cost effective and comprehensive IT solutions that fit the individual requirements of your business. Progent's software developers can assist you to customize Microsoft's important business packages by offering a range of services including Microsoft Dynamics AX Enterprise Resource Planning Software consulting services, Dynamics GP/Great Plains Business Accounting Software education and integration, Microsoft Dynamics NAV Software integration, Microsoft Dynamics SL (Solomon) Accounting Software help, and Microsoft Dynamics RMS (Retail Management System) deployment.

  • Progent is experienced in the design, setup, and integration of cohesive computer networks by combining advanced technologies from a range of top hardware and software companies. Support services offered by Progent include Microsoft technology support services, Cisco network products engineering services, consulting for Apple Mac technology, Linux integration, BlackBerry and other smartphone integration, VMware vSphere and NSX planning and deployment, Oracle RDBMS database administration and application development support, Citrix desktop virtualization support, and Juniper/NetScreen firewall and VPN router configuration.

    Progent's Cisco Meraki Wi-Fi AP experts provide remote and onsite support services to assist organizations of any size to plan, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to configure and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst, Nexus and Meraki switches, routers and firewalls to create a seamless network infrastructure that provides identical access, performance, security, manageability and availability for wired and wireless clients irrespective of their location or computing device. (Refer to Cisco Meraki switches integration.)

    Progent's Technical Response Center is committed to providing the highest level of remote IT support possible for urgent as well as non-critical problems. For emergency problems that affect many users, crucial people, or a mission-critical program, the Technical Response Center is set up to respond in less than an hour. For standard issues, the TRC is committed to respond within two hours. In all cases, your ticket will be created promptly and correctly, you will be sent an acknowledgement from the ticketing system, and the TRC will contact you regarding every resolved issue to confirm you are comfortable with the results and ready to close out the ticket. Learn more details concerning Progent's Technical Response Center Customer Commitment.

  • Progent has extensive experience both delivering System Center Operations Manager consulting and utilizing this advanced system monitoring software. Progent can provide small companies two economical outsourcing service packages built on Microsoft System Center Operations Manager: Network Monitoring Plan and 24x7 System Monitoring Plan. To download a one-page printable datasheet describing Progent's two outsourcing packages for small businesses click: Network Monitoring Bundles.

  • Progent's Microsoft-certified Windows 8.1 experts can deliver a variety of IT outsourcing and co-sourcing services to help organizations of any size to install, administer, and support environments that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's senior project management consultants can assist to design and configure testing environments to evaluate Windows 8.1 and plan and manage Windows 8.1 deployment projects following industry best practices.

  • Progent offers a wide array of affordable desktop consulting and support services to assist you company to install, integrate, repair, and administer workstations and notebooks based on Microsoft Windows, Apple Mac OS X Lion, or popular versions of Linux. Progent's desktop support services include online and on-site support and vary from urgent help to complete outsourcing of workstation administration and support.

  • Progent can provide the services of a temporary CIO to assist companies to take a high-level look at their information network to make sure their computer technology aligns with their primary objectives, manage large-scale projects according to industry best practices, oversee vendor agreements, and provide other consulting services that require a combination of business savvy and IT skills. Progent's part-time CIO consulting service is ideal for organizations who can't afford a permanent CIO but who occasionally need the advice of an experienced senior technical officer.

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If your small business is in Stanislaus County and you are looking for technical support, information technology outsourcing, or top-level expertise from a certified Progent consultant, call 209-653-5404 or visit Contact Progent.

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