Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

Progent's experts can deliver a wide array of consulting and technical support assistance for information networks powered by any combination of Microsoft, Cisco, Apple Mac, and Linux platforms. Network support services offered to small and mid-size organizations in Modesto by Progent's team of Microsoft and Cisco certified engineering professionals include:

  • Progent's certified Cisco Wi-Fi controller consultants can help you to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller products. Progent offers expertise for both hardware-based and software-only Wi-Fi controllers and can assist you to determine which type is appropriare for your wireless solution. For 802.11ac Wave 2 wireless controllers from Cisco, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller consulting.

  • Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a wide selection of economical online consulting services to assist your organization to manage and troubleshoot your existing Microsoft Word environment or assist you to migrate to a newer version of Office Word. Services available from Progent's Word experts include VBA programming, identifying and resolving compatibility problems between different releases of Office Word, integrating Office Word with different Office applications such as Office Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, and smart phone and tablet synchronization, and remote Office Word training customized for individuals or groups.

  • In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers companies expert help for solutions from other major Firewall suppliers including Checkpoint Software, WatchGuard, Netscreen, SonicWALL, and Symantec-Raptor. Progent can show you how to design a detailed security plan and choose the right products from a variety of vendors to support your security objectives while staying within your spending restraints.

  • Progent's certified MS Exchange 2016 Server experts and Exchange 2013 engineers can provide affordable online and onsite help to implement your migration to Exchange Server 2016 or Exchange 2013, produce comprehensive documentation of your upgraded email environment, educate your IT staff and end users to get them up to speed quickly on Microsoft Exchange Server 2016 or Exchange Server 2013, and provide continuing management consulting and engineering support.

  • ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent consultant so all potential issues can be addressed before they have a chance to impact productivity. Read about the entire ProSight line of value-priced outsourced network management services for small businesses.

  • Progent offers the services of an accredited video conferencing consultant with an extensive background deploying technology from the leading telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can help you to design, configure, upgrade, or maintain a video conferencing solution that preserves your current investment and optimizes the business value of your IT system. Progent also offers the expertise of infrastructure engineers able to assist businesses of all sizes to build and troubleshoot a network that provides the speed, reliability, protection, and expandability you need to support your telepresence environment.

  • The Help Desk service delivery structure adopted by Progent offers small and midsize businesses an effective option to replace dependence on independent consultants by offering broad expertise shared by multiple support groups, optional round-the-clock access to urgent assistance, fast escalation to top-level specialists for handling the most complex problems, service consistency and reliability, prompt follow through overseen by seasoned IT service administrators, a choice of convenient ways for requesting service jobs, and a high level of progress visibility made possible by ticket tracking and accessible via a web portal.

  • Global Information Assurance Certification was established in 1999 to certify the skill of information technology security professionals. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer expertise with any of the security capabilities covered within the GIAC accreditation including auditing network security mechanisms, incident management and response, traffic analysis, web-based services security and SIEM solutions for compliance with government mandates for promptly reporting incidents.

  • Progent offers enterprise clients online or onsite NetApp SAN consulting services for NetApp's complete line of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN deployments quickly and affordably based on leading practices.

  • If your network incorporates Cisco appliances, you could be using an old release of Cisco IOS, the operating system powering almost all Cisco router as well as current switches from Cisco. Cisco often provides updates to IOS in order to fix problems, plug security weaknesses, or improve functionality. However, upgrading Cisco IOS and other Cisco operating systems can be tricky, depending upon your Cisco appliance and your network environment. For example, there could be limitations of local Flash storage that could cause a new software release to execute improperly. Progent's Cisco CCIE-certified network engineers can provide a wide variety of support services associated with upgrading Cisco IOS or any Cisco control software such as IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can run audits of your Cisco software, propose sensible updates, provision Cisco devices, copy images, configure and verify your new software, tune throughput, resolve problems, and teach your IT staff how to take advantage of any important new features.

  • Progent has a long background delivering a full-spectrum of online network support and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in delivering expert online network support and has delivered network solutions to organizations in all 50 states. (Check out Progent's customer testimonials.) Progent's remote information technology consulting for local governments saves travel costs and resolves problems more quickly than onsite support.

  • The extensible design of Microsoft Dynamics GP (Great Plains) makes it possible to develop customized Microsoft Dynamics GP extensions that provide all of the basic functionality of popular Microsoft Dynamics GP/Great Plains components but also meet the individualized requirements of your business. With access to the Modifier with Microsoft Visual Basic for Applications, applications developers can utilize the most popular customization environment in the software industry to adapt Dynamics GP/Great Plains information views, create business logic, and personalize forms. Progent's Office 365 consultants can help you to benefit from Dynamics GP's connectivity with Microsoft Office and Office 365 applications. Progent's experience with Microsoft .NET technology, SQL Server 2017 configuration, SQL Server 2016 integration and development and Microsoft SQL Server 2014 programming, and development background with VBasic, Visual Studio, Continuum and other developer systems make it possible to design custom mission-critical applications and web commerce solutions that integrate tightly with Microsoft Great Plains.

  • Progent's CISSP certified security experts and CISM certified security consultants can assist you to protect your Mac network through expert services which include running extensive security auditing, cleanup after virus and worm attacks, setting up firewalls, implementing safe remote and mobile access, installing advanced applications for defense against viruses, spam, and DHAs, and designing a detailed security strategy appropriate for your business and network environment.

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If your small business is in Stanislaus County and you need technical help, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer, call 209-653-5404 or visit Contact Progent.

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