Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's computer consulting for small and mid-size businesses in the Monterey area are concentrated on clients who require immediate and economical help with system reliability, security, efficiency, administration, or recovery. This brief selection of Progent's consulting services and technical experience should provide a sense of the ways Progent's team can assist your company to increase the competitive value of your computer network.



  • Progent's Microsoft-certified consultants can provide online or onsite expertise to assist organizations of any size to design, implement, manage, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager. Progent's SCDPM 2012 consulting experts can help you to migrate from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers occasional help for fixing particularly challenging problems, or full project management services. In addition, Progent's System Center Data Protection Manager 2016 migration consultants can assist you to plan and carry out a smooth migration from DPM 2012 to SCDPM 2016 so you can take advantage of close integration with Windows 2016.

  • Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified CM, previously branded CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco SRST systems for survivability.

  • Progent's founder and head of engineering, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year computer industry veteran and has managed the creation and deployment of hundreds of innovative business solutions based on Microsoft and Cisco technologies. Mr. Kent started Progent in order to address the needs of small organizations who can't justify the expense of supporting a large IT group but who still need information networks with enterprise-class dependability, protection, and performance.

  • Progent's Cisco-certified Wi-Fi experts offer Aironet Wi-Fi AP consulting and Cisco wireless controller integration so you can benefit from the IEEE 802.11ac Wi-Fi standard to triple the performance for your Wi-Fi network while increasing the coverage.

  • ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate up to half of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Learn about Progent's ProSight family of managed services for small organizations.

  • Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects vital company data generated locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to assist you to design, integrate, manage and troubleshoot a BDR system built on Barracuda technology. For additional information, go to Barracuda Backup and disaster recovery consulting.

  • Progent's SQL Server application programmers can help your organization to build and support applications that utilize Microsoft's SQL Server database platform. Progent adheres to leading lifecycle management practices to build scalable, manageable SQL Server database applications and is able to work with a client's IT staff to deliver programs in a timely and cost-effective way. Progent for can assist you to build SQL Server applications by offering a wide range of consulting support services including requirements analysis, data tier architecture, ETL development, T-SQL programming, software installation, capacity planning, performance tuning, backup and restoration strategies, partitioning, consolidation of stored procedures, synchronization mechanisms, security and compliance, and business continuity.

  • Progent's MySQL software developers and database administrators offer affordable online DBA or application programming support and can help businesses of any size to configure and maintain MySQL in a reliable IT infrastructure that offers advanced speed, scalability, and protection. Progent also has proven skill assisting companies migrate databases from an Oracle environment to MySQL.

  • Progent's Skype for Business experts can provide remote and on-premises expertise for companies of all sizes to assess the benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist you to design a local, cloud or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC. Progent's certified network security experts can assist you to create and validate a security environment for your Skype for Business solution that is compliant with government and industry standards.

  • Progent's Microsoft Azure integration experts can assist you with every aspect of Microsoft Azure integration including needs analysis, prerequisites assessment, system design, pre-production testing, deployment, centralized management, performance optimization, license controls, disaster recovery preparedness, security planning, and compliance validation. Progent can assist you to set up and troubleshoot firewall appliances and VPN connections so your users can safely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid ecosystem that seamlessly combines physical datacenters with Azure-based services.

  • There are several hundred enterprise-level Internet Data Centers in the San Francisco Bay Area and major cities throughout the United States, and Progent's colocation support team can improve your network's fault tolerance and performance by helping you select a colocation facility that addresses the individual needs of your enterprise such as geographic proximity, size, connectivity, budget, and extra additional features and services. Progent’s colocation center support services are designed for businesses with hardware housed at co-location hosting facilities and in need of timely on-site help at the co-location site as well as remote help from Microsoft and Cisco certified professionals. Progent provides a selection of co-location center consulting services such as system topology analysis, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, design and deployment of fault tolerant systems, architecting and implementing layered security structures, firewall integration and support, configuring load balancing environments, and planning fault tolerant server clustering systems.



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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are in need of technical support, IT outsourcing, or high-level expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.
















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