Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's certified professionals can deliver a wide range of consulting and support help for information networks powered by any combination of Windows, Cisco, Apple Mac, and Linux/UNIX technologies. Services available to small and mid-size companies in the Monterey neighborhood by Progent's team of Microsoft and Cisco certified engineering experts include:



  • Progent's disaster recovery consultants can show you how to create a disaster recovery strategy to prepare for a catastrophic data center failure. Progent can help you develop a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and testing so that when a disaster takes place, you reduce lost productivity. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, fault-tolerant system architecture that addresses reliability issues involving a wide range of infrastructure technologies and processes. Progent's business continuity experts can assist your company to prepare for the broader issues associated with keeping your company going following a catastrophe by taking into account not just IT issues but other issues such as notifying critical personnel, moving into alternate work space, acquiring replacement transportation, finding substitute workers, and submitting regulatory reports.

    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad range of online support services to help you to plan, program, pilot test, install, manage, and troubleshoot business applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your legacy Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and resolve compatibility issues between various versions of Office Excel. Progent can provide on-demand support to clients looking for a fast solution to a stubborn problem related to Excel and Progent can also provide comprehensive project management services for upgrading or creating line-of-business application software built on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to address the needs of individuals or groups.

    Progent has been providing SharePoint support since the initial product was released more than a a dozen years, and Progent has the scope of technical know-how to assist organizations of any size to plan and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that add significant business value to your IT investment. Progent's Microsoft Gold-certified consulting team can assist your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; decide whether an on-premises, Cloud-based or hybrid deployment is most sensible for your company; and select the right version of SharePoint 2013 for your purposes. Progent can provide full project management services or can help in individual tasks related to your SharePoint 2013 migration.

    Progent's System Center consulting experts have more than a decade of experience deploying, supporting and fixing the key platforms included with System Center and can help you to design, install, maintain, and fix your System Center solution to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can help you to migrate to the current edition of Microsoft System Center from a previous release or from another datacenter management platform to provide the advantages of enterprise-class deployment, automation, security and compliance, plus infrastructure and application availability and performance monitoring.

  • The Call Center support delivery structure used by Progent gives small and midsize businesses an efficient alternative to dependence on independent service individuals by offering broad technical knowledge shared by all support groups, optional 24x7 access to emergency assistance, fast escalation to appropriate specialists for solving the most difficult problems, support consistency and reliability, quick follow through overseen by veteran support managers, a choice of easy-to-use mechanisms for initiating service jobs, and a high level of process transparency made possible by ticket tracking and accessible via a web portal.

  • Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget. To find out more about Progent's online consulting services for hybrid Office 365 and on-premises Exchange environments, refer to Office 365 integration with on-premises Exchange.

  • Progent's backup engineers can provide help for a broad array of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops as well as notebooks and handhelds. Progent can provide help for leading data protection products including Acronis, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help your company to install, enhance, or maintain backup systems for a range of architectures including local, remote, cloud-based, or a mix.

  • Progent's consulting services for fault tolerant IT systems for small companies provide Microsoft and Cisco-certified network experts who will show you how to implement a robust network that incorporates key technologies and processes for mission critical environments. Progentís engineering experts can help you to implement a system infrastructure with features that include high-availability Internet access, network load balancing, zero-downtime data centers, high-availability interoffice connections, and high-reliability multi-location networks. Progent also assist your company to generate a disaster recovery process and to install and validate mechanisms that facilitate rapid, fail-safe business continuity.

  • Progent's Cisco CCIE-certified network technology engineers can provide world-class online and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small companies and campus networks to enterprise data centers and public clouds. Progent can help you to implement Cisco's rapidly evolving switching technology to realize the speed, expandability, availability, virtualization support, security and ease of management needed by your organization. For information about Progent's consulting services for Cisco's extensive portfolio of Catalyst switches, see Catalyst switch consulting and troubleshooting services. For details about Progent's consulting and support for Cisco's Nexus line of switches, refer to Cisco Nexus switch consulting and support. To learn about Progent's support services for Cisco Meraki switches, go to Cisco Meraki switches consulting services.

  • Progent has delivered online network support assistance to businesses in every state in the United States. Many of these customers have indicated their appreciation to Progent in the form of testimonials to the excellence of Progent's service personnel. Check out Progent's customer testimonials to learn what they have said concerning the high level of Progent's IT services.

  • Progent offers a broad range of affordable desktop support services to help your business to install, configure, troubleshoot, and administer workstations and notebooks powered by Windows, Apple Mac OS X Lion or Snow Leopard, or popular editions of Linux. Progent's desktop support services feature online and on-site support and vary from emergency troubleshooting to complete outsourcing of desktop management and support.

  • Virtual server technologies enable businesses to operate several virtual machines on a single physical computer. Common usage scenarios for virtual servers include resource efficiency, low-cost hosts for programs that require older operating systems, and economical isolation of application programming or testing environments from on-line systems. Progent's virtual server engineers offer Windows Server 2012 R2 network virtualization consulting services, Microsoft Windows 2008 Hyper-V Virtualization help, VMware vSphere virtual server expertise, and Citrix XenServer assistance. Progent can deploy virtual servers to optimize speed, fault tolerance and ease of administration while at the same time lowering expenses; propose and validate disaster recovery strategies that minimize productivity loss in the event of a catastrophe; and deliver ongoing maintenance, troubleshooting, and engineering services as computer technology advances.

  • Progent's Android smartphone integration expertise have years of background providing online and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their IT networks so that users can work together from anywhere. Progent has the breadth of know-how to solve network issues that span multiple manufacturers and that represent a mix of legacy and current information technology. Progent provides cost-effective online technical support to assist you with any aspect of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to assist you to resolve especially challenging IT problems, or Progent can provide comprehensive project management services to ensure that you finish strategic IT projects on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and can provide support for all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual classes to help you manage and use Android phones and tablets efficiently.



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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you need computer assistance, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.
















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