Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's certified professionals can deliver a broad array of consulting and technical support help for information environments based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux technologies. Network support services offered to small and mid-size companies in Monterey by Progent's team of Microsoft and Cisco certified consulting experts include:



  • VMware's NSX network virtualization technology allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation independent of the hardware used by the basic network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and prove compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to plan, deploy, test and maintain a DR solution based on VMware SRM and VMware NSX.

  • Progent's Microsoft System Center 2012 consultants have over a decade of experience integrating, supporting and troubleshooting the key components that make up Microsoft System Center and can assist you to design, deploy, manage, and repair your System Center ecosystem to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent also can provide System Center 2016 migration consulting to assist you to transition to the current edition of System Center from an older one or from another IT management solution to provide the advantages of best-in-class provisioning, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

  • Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.

  • Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consultants have more than a decade of background planning, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or onsite technical support to assist you to fix critical issues uncovered by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to help you to migrate efficiently from Operations Manager 2016 to SCOM 2016.

  • Progent's Cisco IP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, resolving IP phone registration issues, integrating SIP PSTN trunks and CUBE internetworking, installing Cisco ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

  • ProSight Active Security Monitoring service is a next-generation endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning technology to defend endpoints and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the entire threat progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Find out about the entire ProSight line of value-priced network monitoring and management services for small businesses

  • The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help you to manage your legacy PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your company to design, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

  • Progent's most popular enterprise support services include systems architecture definition, piloting, deploying and repairing networks built around Microsoft products by providing services including complicated Active Directory configuration, MS Exchange 2016 Server migration, Exchange Server 2013 consulting, Exchange Server 2010 maintenance, SQL Server application development, and Oracle database administration support and application development. For application and infrastructure monitoring and management, Progent can provide Microsoft System Center 2016 planning and support, Microsoft System Center 2016 Operations Manager (SCOM 2016) deployment and troubleshooting, and Microsoft System Center 2016 Configuration Manager design and integration. For Windows 8.1 expertise, Windows 10 planning consulting, and Microsoft Exchange 2013 Server upgrades, Progent can assist with architecture and also offers local support in installation at sites in larger cities throughout the United States. Progent's large team of Cisco CCIE network consulting engineers can assist enterprises to fix chronic network problems affecting the stability or performance of mixed-platform networks. Progent's CISA, CISSP, and CISM certified network security consultants can perform an impartial and complete security evaluations to help enterprises comply with regulatory security requirements.

  • Progent's Microsoft-certified staff and consultants for Virtual PC for Mac technology can help your company to integrate your Apple macOS and OS X workstations and laptops with your Exchange server through expert Office 365 Outlook for Mac consulting. Progent will make sure that your Exchange Server is correctly setup and that WebDAV, LDAP and Outlook Web App or Web Access are correctly enabled and tested. Progent can also provide a full array of Exchange support services including systems integration, troubleshooting, security management, mobile user support, performance tuning, plus spam filtering and email encryption. Progent also offers customized one-on-one macOS training.

  • Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote services to assist you to plan, develop, pilot test, deploy, administer, and debug business applications powered by any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to upgrade your existing Excel applications to the newest versions of Excel, support Excel on Apple iOS and Google Android smart phones and tablets, and fix compatibility problems between different releases of Excel. Progent offers on-demand support to organizations looking for a fast fix to a specific issue associated with Excel and Progent can also provide comprehensive project management support for migrating or creating line-of-business application software based on Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to address the needs of individual users or teams.

  • Progent's Windows 10 planning consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Online and on-premises evaluation and upgrade services for Windows 10 provided by Progent include Return on Investment estimates, project supervision, compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile device management and synchronization, teleworker access, security and compliance, automated deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management staff and end users, and ongoing Call Center support services.

  • The majority of small business interoffice communications infrastructures lack redundancy from Internet circuit failures. Progentís multi-office connectivity professionals can help small companies create non-stop Interoffice connectivity via redundant system architectures featuring transparent failover. Progentís Cisco-certified CCIE engineers can design and deploy high-availability Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offer affordable non-stop interoffice connectivity.

  • The most recent release of MS Dynamics NAV includes several new features such as Personalized Role Centers, enhanced business analytics and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV software experts offer programming, configuration and troubleshooting support to help you to benefit from Microsoft Dynamics NAV. Progentís engineers can assist you to integrate MS Dynamics NAV ERP software to other services and programs. Also, Progent can help you to design and analyze databases so you can enhance your knowledge of your business, attract more customers, expand your marketing strategies, and form productive alliances.



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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are in need of technical help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.
















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