Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's experts knows how to deliver a wide array of consulting and technical support assistance for information networks powered by any mix of Microsoft, Cisco, Apple Mac, or Linux technologies. Network support services available to small companies in the Monterey area by Progent's staff of Microsoft and Cisco certified technical experts include:

  • Stealth penetration checking is an important part of any comprehensive network security plan. Progentís security experts can run thorough stealth penetration security checks without the awareness of your organization's in-house network support resources. Unannounced penetration checking shows whether current security defense systems such as intrusion detection warnings and event log monitoring are properly set up and consistently observed.

  • Progent's MySQL application developers, database architects, and database administrators offer cost-effective remote database administration or software programming services and can assist businesses of any size to configure and manage MySQL in a dependable network environment that provides high levels of performance, scalability, and security. Progent also has experience assisting companies migrate applications from an Oracle environment to MySQL.

  • Progent's Microsoft-certified consultants offers remote or in-person expertise to help businesses of any size to plan, implement, administer, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's System Center Data Protection Manager (SCDPM) consultants can help you to migrate from older releases of SCDPM or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for resolving particularly challenging problems, or full project management support. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.

  • Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can expand their market, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.

  • The Help Desk Call Center service delivery model adopted by Progent's Technical Response Center gives small organizations an effective alternative to dependence on independent service individuals by offering broad expertise shared by multiple support teams, optional round-the-clock access to emergency assistance, fast escalation to top-level specialists for handling the most difficult problems, support consistency and reliability, prompt follow-up enforced by seasoned IT service administrators, a variety of convenient techniques for initiating service jobs, plus a high level of progress visibility enabled by ticket updates and available via a web-based portal.

    Progent's Microsoft Office Access consultants can provide economical remote support for all releases of Microsoft Access including desktop and browser-based versions and offers expert support for application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also offers custom webinar training for Access application development and database management.

  • Progentís business information reporting experts offer online and on premises consulting to help you with any facet of business intelligence reporting from troubleshooting or modernizing applications to designing and implementing an advanced BI environment. Progent's BI experts can assist your company to support your existing reporting environment, assist you to upgrade reports from a legacy reporting platform to a current solution, and deliver custom online training tailored to your individual needs. Progentís business reporting and analytics professionals can provide expertise in all popular business analytics reporting and visualization platforms such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.

    Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your company to move from a legacy edition of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to enhance and repair your current SCVMM 2012 environment to make sure you get the highest possible return on investment.

  • Progent's hybrid cloud solutions consultantsoffer advanced remote consulting to assist companies of all sizes to connect their information networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help your it team to design and manage cost-effective hybrid environments that can include Windows and Linux systems and applications in hybrid topologies that utilize physical IT assets as well as public cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging.

  • ZENO is Progentís network monitoring and reporting subscription service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the health of all vital IP-based devices that constitute your network environment. When ZENO detects an issue, an alarm is sent immediately to your designated IT management staff and your assigned Progent consultant so all potential issues can be resolved before they can disrupt or crash your IT system.

  • Progent's expert certified Windows Server 2000 consultants can help you optimize the capability of your legacy Windows 2K installation and can streamline system administration, provide technical support and troubleshooting, and improve security. In addition, Progent can provide CISSP and CISA certified security experts to analyze your current network protection and propose company-wide policies and technologies to bolster your security. Progent can also assist with your company's move from Microsoft Windows 2000 to Windows Server 2008 R2 or assist your company to prepare for and execute an efficient upgrade to Windows Server 2012 R2. If you are considering creating a hybrid architecture that combines local systems with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.

  • Based in the San Francisco Bay Area, Progent offers Microsoft technology consultingonsite help, network outsourcing and network consulting services to small businesses in Northern California and in larger metropolitan areas across the United States. Progent can also deliver high-level online network consulting services, server monitoring, and emergency troubleshooting to cut costs and reduce productivity loss for companies anywhere in the United States.

  • Microsoft's desktop virtualization solutions lower the effort needed for IT administrators to set up software programs so they are standardized throughout a corporate workforce, provide the ability to control access to business information, and allow quick installation of new or upgraded desktops. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and renamed Remote Desktop Services. Microsoft's new VDI infrastructure that powers RDS simplifies client access, improves responsiveness, strengthens security, unifies administration, and offers a nearly seamless user environment. Progent's Windows Server 2008 R2 engineers can help your company to evaluate the business advantages of Microsoft's virtual desktop solutions, configure pilot and production environments, improve your system infrastructure to support virtualized desktops effectively, evaluate and resolve security issues, and train your IT managers to follow best practices to gain a fast ROI from desktop virtualization.

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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you need technical help, IT outsourcing, or advanced expertise from a Progent consultant, call 831-600-4300 or visit Contact Progent.

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