Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's certified professionals can deliver a wide range of consulting and support help for information networks powered by any combination of Windows, Cisco, Apple Mac, and Linux/UNIX technologies. Services available to small and mid-size companies in the Monterey neighborhood by Progent's team of Microsoft and Cisco certified engineering experts include:



  • Progent has provided remote network consulting assistance to businesses in every state in the country. Many of these clients have indicated their high regard for Progent through testimonials to the high quality of Progent's support staff. Check out Progent's customer testimonials to see what people have said about the high level of Progent's IT services.

    Progent's certified MS Exchange Server 2016 experts can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

    Progent's Microsoft Gold-certified SCOM 2012 consulting experts have more than 10 years of experience designing, implementing, enhancing and repairing Microsoft SCOM environments and can provide companies of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises technical support to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.

  • Progent can help you deploy Microsoft Windows Services for UNIX (SFU) or SUA to achieve coexistence between Windows and UNIX networks. SFU achieves interoperability between Windows Server and various versions of UNIX based operating systems including Solaris 8 and 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows server folders over NFS and improved authentication in native Windows Server 2003 Active Directory environments. SFU's Interix subsystem includes a complete set of UNIX/Linux tools and shells, support for a single rooted file system, and an application development toolkit for porting applications.

  • Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager (CUCM), is a unified voice messaging system that promotes productive collaboration by providing a variety of alternatives for retrieving calls and messages within a framework that is simple to deploy and manage. Unity Connection lets you access and manage voicemail from your email inbox, browser, Jabber, a Cisco Unified VoIP Phone, a smartphone, or a tablet. Cisco Unity Express (CUE), offered in select Cisco Integrated Services routers, provides cost-effective voicemail, unified messaging, IVR, and automated-attendant services for small to medium businesses and corporate satellite offices with as many as 500 users. Progent's Cisco-certified CCIE consultants can provide Unity Connection and Unity Express (CUE) configuration and troubleshooting services to make sure your voice messaging deployment delivers significant business value.

  • Progent can provide the support of an accredited video conferencing and telepresence consultant with expertise integrating products from the major telepresence vendors such as Cisco/TANDBERG, Polycom, and LifeSize and can help your company to plan, install, upgrade, or troubleshoot a telepresence environment that protects your current investment and optimizes the strategic value of your IT system. Progent also offers the expertise of infrastructure consultants who can help companies of any size to create and troubleshoot a communications network that provides the performance, dependability, protection, and scalability you need to accommodate your telepresence environment.

  • Progent's Citrix-certified virtual desktop experts can help you to design, deploy, manage, and support a virtualized Windows desktop and application delivery and management solution by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for delivering server and client-side applications, and Progent's datacenter support experts can assist your organization to administer and support a remote datacenter that offers high uptime, advanced security, and fast recovery.

  • Progent's Cisco-certified CCIE network consultants offer expert online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that range from small or midsize companies and campus LANs to enterprise data centers and service providers. Progent can assist you to deploy Cisco's quickly evolving switch technology to achieve the performance, expandability, availability, virtualization, data protection and ease of management required for your organization. For information about Progent's consulting services for Cisco's market-leading family of Catalyst switches, see Cisco Catalyst switch consulting and support. To learn about Progent's consulting and support services for Cisco's Nexus Series of switches, refer to Nexus switch support. To find out about Progent's support services for Cisco Meraki switches, go to Meraki switches consulting and troubleshooting services.

  • Progent's experts in Apple Mac technology can support the creative aspect of Mac OS X systems by offering support services and training in images, audio, and motion. Progent's experts can provide expertise in a range of Macintosh applications including Photoshop, InDesign, QuarkXPress, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects like digitizing audio or video or building a video post production lab.

  • Progent has in-depth experience both providing System Center Operations Manager support services and utilizing this powerful server monitoring software. Progent offers small companies two affordable outsourcing service packages built on-top of Operations Manager: Managed Server Monitoring Solution and 24x7 System Monitoring Package. To download a one-page datasheet detailing Progent's two outsourcing service packages for mid-size businesses click: System Monitoring Service Plans.

  • The cumulative service reports created for your organization by Progent help you avoid becoming overly reliant on a single consultant. Progent's comprehensive documentation of support services makes it possible for one Progent technical team member to resume where another left off while minimizing time spent getting up to speed on your network environment. Detailed service reports also give your in-house technical staff a better understanding of major technical problems involving your system and offer insight into how to anticipate and fix issues in the future. Because of this, Progent's service reports are a key facet of Progent's policy of knowledge transfer to clients. An additional benefit of Progent's service reporting policy is that your enterprise can more easily establish an in-house IT services group if and when it becomes economical to do so. Alternatively, thorough service reporting enables you to transfer to another IT services organization if you become dissatisfied with Progent's service quality.

  • Progent's Azure planning and integration consultants can help you with any aspect of Azure cloud migration including needs definition, prerequisites assessment, system design, pre-production testing, deployment, centralized management, performance tuning, license management, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN connections so that your users can safely connect to Azure services, and Progent's Microsoft Gold-certified consultants can help you integrate key Microsoft technologies to work in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also help you to set up a hybrid environment that transparently integrates on-premises datacenters with Azure resources.

  • Progent's team of computer network consulting experts can help large businesses to plan, deploy, and manage major rollouts of key Microsoft technology by offering support like Active Directory design, MS Exchange 2016 planning and deployment, Exchange 2013 consulting, Exchange Server 2010 troubleshooting, SharePoint Server 2013 configuration, Microsoft Skype for Business planning and deployment support and Microsoft Lync Server management, plus Microsoft SQL Server 2016 upgrades and Microsoft SQL Server 2014 application development. Progent has worked with some of the world's largest companies to integrate technology based on Microsoft products and can provide branch office consulting services for enterprises with local offices in Northern California or larger cities throughout the U.S.



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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are in need of computer help, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 831-600-4300 or visit Contact Progent.
















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