Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's computer consulting services for small organizations in the Monterey area are focused on customers who need immediate and affordable help for network stability, protection, efficiency, manageability, or recovery. The following brief selection of Progent's engineering services and practice areas should provide a sense of how Progent's team can help your company to increase the business value of your computer network.



  • Progent offers convenient, quick, and economical access to Cisco CCIE Certified consultants. Cisco Certified Internetwork Experts are elite network experts who are awarded this prestigious certification only through strenuous testing by Cisco. CCIEs can handle even the most complicated problems surrounding network planning, setup, troubleshooting, and service. Progentís CCIE consultants cooperate closely with Cisco engineers in analyzing issues with Cisco's IOS software and devising workarounds or obtaining patches to resolve problems. Progent offers quick contact with a CCIE by telephone so you can receive immediate assistance for tough network problems that are affecting business efficiency but are outside the scope of your usual network service resources.

  • Progent offers access to the affordable support of remote Internet connectivity experts to help your company to evaluate or update your ISP services so your Internet connectivity solution matches your business needs. Services available from Progent's engineers include evaluation of your existing bandwidth use, vendor and service plan comparison and selection, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Provisioning can include enhancing current routers and switches and deploying new ones, implementing firewalls, and designing fault-tolerant BGP configurations.

  • Progent offers comprehensive service reports for all completed services. These service reports give your in-house IT team a concise and useful history of important technical problems involving your network and can offer a better understanding of how to plan for and solve future problems. Besides being a useful mechanism for knowledge transfer, detailed network documentation also protect your company from becoming captive to a consultant who doesn't share important technical details about your network.

    Progent's Microsoft certified Microsoft SCOM 2012 consulting experts have more than 10 years of experience designing, implementing, optimizing and troubleshooting SCOM solutions and offer companies of any size expert remote or onsite consulting support for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and tune Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises technical support to assist you to remediate critical problems detected by SCOM 2012.

  • Based in Silicon Valley, Progent provides Microsoft technology consulting supportonsite support, computer network outsourcing and network consulting services to small businesses in Northern California and in major metropolitan areas across the U.S. Progent's engineers can also provide advanced online IT consulting services, server monitoring, and emergency technical support in order to cut costs and minimize downtime for businesses anywhere in the United States.

  • Progent can provide your business online access to Microsoft Exchange Server 2016 planning and deployment consulting services, Microsoft-certified Exchange 2013 integration consultants, Microsoft Exchange Server 2010 consultants and Exchange 2007 Server consultants to create a dependable email system that provides secure email connectivity throughout your company. For road warriors with handheld devices, Progent offers Apple, Android, and Windows tablet and smart phone integration services and Blackberry management consulting.

  • Progent's iPhone and iPad integration consultants offer affordable remote consulting to assist your business to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for short-term jobs to help you through specific technical roadblocks or long-term engagements to help you complete large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or support a highly available, secure and scalable network infrastructure that is best suited to your mode of computing. Progent also offers online or onsite training to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the strategic value of your IT network.

    The current ASA 5500-X Family of firewalls with Firepower Services provide significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can assist your organization to design, integrate, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

  • Progent's certified Windows 8.1 consulting experts can provide a range of consulting services to assist companies of all sizes to deploy, manage, and support IT systems that incorporate workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can assist to design and configure testing environments to assess Windows 8.1 and develop and execute Windows 8.1 migration plans based on proven methodologies.

  • Progent's Citrix-certified desktop virtualization experts can help you to design, implement, administer, and support a virtual Windows application delivery solution by providing XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network engineers can show you how to enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support experts can help you to manage and maintain an off-site datacenter that offers high uptime, advanced security, and fast recovery.

  • Progent's MS Exchange Server hosting support services provide a world-class data center with redundant power and cooling systems, round-the-clock staffed security and operations center, and failover access to tier-1 Internet service companies. Hosted Exchange servers are set up as virtual machines for service continuity, easy scalability, and fast recovery. Services feature complete incorporation with your network, connectivity with handheld communication products, automated tracking of efficiency and network security, spam filtering, security update and service pack management, Helpdesk services, daily data backup, and full messaging management services.

  • Progent can provide the services of a certified video conferencing and telepresence consultant with an extensive background integrating technology from the major telepresence vendors including Cisco/TANDBERG, Polycom, and LifeSize and can help your company to design, configure, upgrade, or troubleshoot a telepresence environment that protects your current investment and optimizes the strategic value of your IT network. Progent also offers the expertise of network infrastructure engineers able to help companies of all sizes to build and troubleshoot a communications network that provides the speed, dependability, protection, and expandability required to support your video conferencing/telepresence environment.



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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are looking for technical support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 831-600-4300 or visit Contact Progent.
















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