Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's network support services for small and mid-size companies in the city of Monterey are focused on clients who require quick and economical help with system stability, protection, productivity, administration, or repair. The following short list of Progent's consulting services and networking expertise should provide a sense of the ways Progent's team can assist your company to increase the competitive value of your information network.

  • The vast majority of small business interoffice communications networks have no fault tolerance to deal with Internet connection failures. Progentís inter-office connectivity engineers can help small organizations create zero-downtime Interoffice connectivity by means of redundant system architectures featuring automatic failover. Progentís Cisco-certified CCIE engineers can design and deploy fault tolerant Inter-office networks based on zero-downtime EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable non-stop interoffice networking.

    Progent's MS Exchange 2016 Server consultants can assist you in any and all phases of your upgrade to Exchange Server 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

  • The Progent Test and Training Lab located at the QTS Colocation Center in Sacramento, California is available for piloting line-of-business applications, creating cost-effective system upgrade methodologies, assessing and optimizing performance, planning or verifying business continuity strategies, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent customers who lack adequate internal resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical IT projects on schedule.

  • Progent can provide the cost-effective services of remote Internet connectivity experts to help your organization to evaluate or enhance your ISP services so your Internet access solution aligns with your business needs. Support services provided by Progent's engineers include assessment of your existing bandwidth use, vendor and service plan analysis and selection, network provisioning, and managing a smooth move to a new ISP and/or service plan. Network provisioning can include enhancing current routers and switches and configuring additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.

  • Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can expand their market, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.

  • Progent's Microsoft Project Server and Project Online consultants offer advanced support in deploying and operating all editions of Microsoft Office Project and can deliver a wide variety of affordable remote consulting services based on industry best practices to help organizations of all sizes to get all the advantages of this powerful project management solution. Consulting support offered by Progent include system planning, installation and migration, strategies for safe file and status sharing among onsite and offsite users, network optimization, and customized online training.

  • Progentís affordably priced Offsite System Center Data Protection Manager Backup Service combines the power of System Center Data Protection Manager with the world-class security features of the QTS data center to deliver continual, non-disruptive backup for up to 2.5TB of data from one or several of your Windows servers. Progent's service package includes all setup, management, and monitoring needed for a complete offsite backup solution.

    Progent's Microsoft Gold-certified SCOM 2012 consultants have more than 10 years of background designing, implementing, optimizing and fixing System Center Operations Manager solutions and can provide organizations of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and tune System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to help you to remediate serious problems uncovered by Microsoft SCOM 2012.

  • Progent is experienced in the design, configuration, and integration of cohesive networks by combining advanced technologies from a pool of top hardware and software suppliers. Services available from Progent include Microsoft technology consulting, Cisco networking engineering, help with Mac OS X technology, Linux integration, BlackBerry and other smartphone management, VMware vSphere expertise, Oracle RDBMS database administration and application development support, Citrix XenServer consulting, and Juniper firewall and VPN router set up..

  • Progent's Cisco-certified CCIE network technology consultants offer advanced online and onsite support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that range from small or midsize businesses and campus networks to giant data centers and service providers. Progent can assist you to deploy Cisco's continually evolving switching solutions to achieve the performance, expandability, availability, virtualization, security and ease of management demanded by your organization. To learn about Progent's consulting and support for Cisco's extensive portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support services. To find out about Progent's consulting and support for Cisco's Nexus line of data center switches, refer to Nexus switch consulting services. To find out about Progent's support services for Cisco Meraki switches, refer to Cisco Meraki switches consulting and troubleshooting services.

  • Microsoft Exchange Server 2010 is rich in features that enable you to replace outdated voice mail systems with software-driven voice messaging. Improvements in Exchange 2010 in this area include speech-to-text translation for rapidly scanning your voice mail rather than playing back each call, digital attendants to greet callers and help them to navigate your voice mail menus, rules-based call answering procedures to forward or scan incoming calls based on ID or contact information, and text messaging notifications concerning unanswered calls or voice mail. Progent's Microsoft Exchange 2010 professionals can assist your company to analyze the strategic advantages and engineering challenges of replacing your existing PBX solution with a voice mail environment powered by Exchange 2010, plan and install Exchange 2010 with integrated voice mail functionality, and deliver continuing online consulting support and maintenance services to accelerate your ROI for integrating Microsoft Exchange Server 2010's digital voice technology.

  • Progent's Microsoft-certified consultants and experts in Apple Mac OS X technology can assist you to connect your Apple Macintosh workstations and laptops with your Microsoft Exchange server through comprehensive Entourage and Office Outlook for Apple Mac support. Progent will ensure that your Microsoft Exchange Server is correctly configured and that WebDAV, LDAP and Outlook Web App are properly installed. Progent can also provide a broad array of Microsoft Exchange consulting including integration, diagnostics, security management, mobile user support, system tuning, plus spam protection and email encryption. Progent also can provide tailored in person or remote Mac webinars.

  • Cisco Unified Communications Manager, formerly known as CallManager, is the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating closely with applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM experts can assist with any facet of Unified CM configuration and debugging in areas that include integrating Voice over IP phones and desktop video IP phones, designing dial plans, integrating SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE networking support, designing UCS server failover systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.

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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you require computer support, information technology outsourcing, or high-level expertise from a certified Progent engineer, call 831-600-4300 or visit Contact Progent.

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