Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's experts can deliver a broad selection of consulting and support assistance for IT networks powered by any mix of Windows, Cisco, Apple Mac, and Linux/UNIX technologies. Support services offered to small companies in the Monterey vicinity by Progent's team of Microsoft and Cisco certified engineering professionals include:



  • Configuration Manager 2016 automates application and device provisioning and updating, streamlines security and compliance settings management, inventories network resources, guards against corporate data leakage, provides network health monitoring, allows safe end-user self service, and offers a common point of control for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can help you with any facet of designing, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.

  • ZENO is Progentís monitoring and reporting service that uses advanced remote monitoring and management (RMM) technology to keep your network running efficiently by checking the state of all critical IP-based assets that constitute your network environment. When ZENO uncovers a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so all looming issues can be resolved before they have a chance to impair or take down network.

  • Progent's Android phone integration consulting services have extensive experience providing remote and onsite support for businesses of all sizes who need to incorporate Android phones into their IT networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the range of skills to resolve technical problems that span numerous manufacturers and that represent a combination of legacy and current technology. Progent provides budget-friendly online expertise to assist you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to handle especially challenging technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic IT initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to show you how to manage and use Android phones and tablets securely and productively.

  • In performing network technology projects for large customers, Progent utilizes a phased method based on discreet milestones in order to meet budget constraints, tight schedules, and engineering goals while minimizing system disruption. Progent's methodology uses proven industry project management standards based on the sound practices defined by the Microsoft Solutions Framework and includes requirements definition, design proposals, pilot testing, design adjustment, and expertly guided implementation. All phases are documented to provide a detailed description of technical services provided and to help in future system management.

  • Progent offers access to the affordable support of remote Internet connectivity experts to help your company to evaluate or enhance your ISP services so your Internet access solution aligns with your business needs. Services available from Progent's engineers include evaluation of your existing bandwidth use, carrier and service plan comparison and ordering, network provisioning, and overseeing a seamless switchover to a new ISP and/or service plan. Provisioning can include optimizing existing routers and switches and configuring additional ones, implementing firewalls, and designing fault-tolerant BGP architectures.

    Progent's certified Microsoft Exchange Server 2016 migration consultants can help you in all phases of your upgrade to Exchange 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.

  • Progent's Microsoft Exchange Server hosting support services offer a world-class data center with backed-up electrical and cooling systems, 24x7 site security and operations center, plus failover connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are set up as virtual servers for service continuity, smooth expandability, and fast restoration. Services include integration with your network, connectivity with mobile computing products, continual tracking of performance and security, spam and virus filtering, patch and service pack control, Contact Center support, daily data backup, and full messaging administration support.

  • VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a repeatable runbook for restoring applications and services rapidly following a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can produce audit reports to verify complete service recovery, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist you to plan, configure, test and maintain a DR system powered by VMware SRM.



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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are looking for computer help, IT outsourcing, or high-level expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.
















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