Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's experts can deliver a broad selection of consulting and support assistance for IT networks powered by any mix of Windows, Cisco, Apple Mac, and Linux/UNIX technologies. Support services offered to small companies in the Monterey vicinity by Progent's team of Microsoft and Cisco certified engineering professionals include:



  • System Center 2016 delivers major improvements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and install a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

  • Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, acts as the center of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) offer a location-independent IP-PBX solution by integrating closely with unified messaging apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified Cisco Unified CM consultants can assist with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop video phones, designing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, installing ISR routers with CUBE networking support, creating Cisco UCS server clustering solutions for survivability, and integration with Exchange and Skype for Business.

  • Microsoft SQL Server 2016 offers significant improvements in performance, capacity, data security, availability, BOYD support, and integrated analytics and reporting. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consulting experts can provide online and on-premises support to assist businesses of all sizes to design, implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.

  • In conducting IT projects for large clients, Progent uses a phased approach based on discreet steps in order to meet budget constraints, scheduling, and engineering goals while minimizing network disruption. Progent's methodology takes advantage of proven industry project management standards based on the sound practices defined by the Microsoft Solutions Framework (MSF) and includes project requirements, architecture steps, project pilots, design adjustment, and expertly guided implementation. All phases are documented to provide a comprehensive historical record of technical services provided and to assist in future system maintenance.

  • Progent can provide the cost-effective support of online Internet connectivity consultants to assist your company to assess or enhance your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent include assessment of your current bandwidth use, vendor and plan analysis and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Provisioning can include enhancing current routers and switches and configuring additional ones, implementing firewalls, and designing fault-tolerant BGP configurations.

    Progent's Cisco Meraki Wi-Fi AP consultants offer online and onsite support to assist businesses of all sizes to design, install, maintain, expand or repair Wi-Fi networks that include Cisco Meraki cloud-managed wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including switches, ASR routers and firewalls to build a seamless network infrastructure that delivers identical access, performance, security, ease of management and availability for wired and wireless users irrespective of their location or device. (See Cisco Meraki switches consulting and troubleshooting services.)

  • Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is designed to offer a centralized solution for configuring and managing virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consultants can assist organizations of all sizes with all facets of building, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade smoothly from legacy releases of VMM, develop workflows for building and deploying VMs and VM hosts, implement fault-tolerant compute and storage clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches, write and refine PowerShell scripts, and assist you to assess the strategic business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware ESXi support.

  • Progentís Microsoft certified professionals can offer businesses of all sizes expert MS SQL Server 2008 help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that facilitates the rapid development of enterprise-grade business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT network. Progent can also help your organization to perform an efficient migration to SQL Server 2016 or an upgrade to SQL Server 2014 from legacy versions of SQL Server or from different RDBMS products.

  • VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable process for restoring applications and services quickly following a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, upgrades and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist your organization to plan, deploy, test and maintain a disaster recovery system based on VMware SRM.



    More Facts

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are looking for computer support, information technology outsourcing, or top-level services from a certified Progent engineer, call 831-600-4300 or visit Contact Progent.
















© 2002- 2017 Progent Corporation. All rights reserved.