Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's IT support services for small and mid-size organizations in the city of Monterey are focused on clients who require quick and affordable help for network dependability, protection, productivity, manageability, or repair. This short selection of Progent's consulting support services and networking expertise will give you a sense of the ways Progent can assist you to enhance the competitive value of your computer system.

  • Progent offers easy, quick, and economical access to Registered Cisco CCIE engineers. Cisco Certified Internetwork Experts are highly-qualified networking experts who are awarded this prestigious classification only after intense examination by Cisco. CCIEs are able to resolve even the most complex issues associated with network architecture, integration, troubleshooting, and service. Progent’s CCIE experts work intimately with Cisco engineers in analyzing problems with Cisco's IOS platform and devising fixes or acquiring software updates to correct anomalies. Progent can provide quick contact with a CCIE by telephone so you can receive instant assistance for complex network problems that are affecting business efficiency but are beyond the scope of your usual IT service resources.

  • Progent's founder and chief technologist, Les Kent, was the architect for a Microsoft Windows network application that received the honor of Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year high-tech industry veteran, has been responsible for the creation and successful deployment of hundreds of innovative business solutions using Microsoft and Cisco technologies.

  • Progent provides Enterprise Resource Planning support services through business application experts who can help with for a broad selection of business applications including Microsoft Dynamics products, software from other manufacturers, and legacy applications. Progent can provide support for vital categories of business applications such as accounting, ERP, Manufacturing Resource Planning, project accounting, supply chain management, plus management systems for human resources, marketing, retail, and distribution.

    Some of the popular remote Cisco router consulting services offered by Progent are configuring domain name, IP addressing, routing maps, clock, and user accounts; configuring iBGP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting policy based routing to MPLS, routing maps, and line settings; installing current IOS image; configuring and testing failover; troubleshooting VPN tunnel issues; creating a network diagram and documenting router setup; plus security and business recovery strategy.

  • Internet Information Services (IIS) 7.5, Which is provided with all releases of Windows 2008 Server R2, is an advanced server role for web hosting and application development. The latest release provides improved security, dependability, scalability, and troubleshooting while also delivering significant improvements in automated and remote management. Many popular extensions to Internet Information Services have been integrated into IIS 7.5 including the rules-based Request Filter Module (formerly known as URL Scan), which can block potentially harmful HTTP requests from being executed by hosted web software. Progent's IIS experts can help you to configure IIS 7.5 and the latest extensions to IIS Manager such as the GUI interface for managing FastCGI applications.

  • Progent's expert certified Windows Server 2000 consultants can help you optimize the capability of your legacy Windows 2000 Server installation and can ease network administration, perform technical support and problem resolution, and increase security. In addition, Progent can provide CISSP and CISA certified security professionals to evaluate your current IT protection and propose enterprise-wide policies and technologies to strengthen your security. Progent can also assist with your move from Windows Server 2000 to Microsoft Windows 2008 R2 or help your company to prepare for and execute a smooth upgrade to Windows Server 2012 R2.

    Progent's Meraki Wi-Fi access point consultants offer online and on-premises support to assist businesses of any size to plan, install, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology including switches, ASR routers and firewalls to build a seamless ecosystem that delivers identical connectivity, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi clients regardless of their mobility or device. (Check out Cisco Meraki switches configuration and management.)

  • Progent's virtual data center hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the maximum level of dependability and expandability and is also simple to move to any data center. Progent's virtual data center hosting options are built upon mature virtualization platforms that allow small companies with multi- platform IT systems to save dramatically on the expense of capital investments, system support, and network administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.

  • Progent has extensive experience providing System Center Operations Manager support and utilizing this powerful server monitoring software. Progent offers small businesses two affordable outsourcing service packages built on-top of Operations Manager: Managed Network Monitoring Plan and Comprehensive Server Monitoring Bundle. To view a one-page printable datasheet describing Progent's two outsourcing service packages for mid-sized organizations click: Server Monitoring Packages.

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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are looking for computer support, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.

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