Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Progent's network support services for small and mid-size companies in the city of Monterey are focused on clients who require quick and economical help with system stability, protection, productivity, administration, or repair. The following short list of Progent's consulting services and networking expertise should provide a sense of the ways Progent's team can assist your company to increase the competitive value of your information network.



  • The vast majority of small business interoffice communications networks have no fault tolerance to deal with Internet connection failures. Progentís inter-office connectivity engineers can help small organizations create zero-downtime Interoffice connectivity by means of redundant system architectures featuring automatic failover. Progentís Cisco-certified CCIE engineers can design and deploy fault tolerant Inter-office networks based on zero-downtime EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable non-stop interoffice networking.

    Progent's Meraki Wi-Fi access point experts provide remote and onsite support services to help organizations of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to set up and support Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as switches, routers and ASA firewalls to create a seamless ecosystem that provides identical access, performance, security compliance, ease of management and availability for wired and Wi-Fi clients regardless of their mobility or device. (See Cisco Meraki switches consulting services.)

  • Progent's economical extended hours remote technical support program provides clients round-the-clock access to remote support from Progent's TRC. Support services offered outside regular business hours include fixing issues with Microsoft servers, Microsoft Windows desktop troubleshooting, assistance with MS Office applications, network and system backup/restore, and basic routing and switching help for Cisco networking products.

  • Progent can provide the affordable support of online Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet connectivity solution matches your business needs. Support services available from Progent's engineers include assessment of your current bandwidth use, carrier and service plan comparison and selection, network provisioning, and overseeing a seamless move to a different carrier and/or service plan. Provisioning can include enhancing existing routers and configuring new ones, implementing firewalls, and designing dependable BGP architectures.

  • Progent's Microsoft Azure integration experts can help you with any phase of Microsoft Azure migration such as needs analysis, prerequisites assessment, solution design, pre-production testing, deployment, automated management, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to set up and troubleshoot firewalls and VPN connections so that your users can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid ecosystem that seamlessly integrates on-premises datacenters with Azure-based services.

  • Progent's certified Microsoft Project Server and Project Online consultants can provide advanced support in implementing and using all editions of Microsoft Office Project and can deliver a wide variety of affordable remote consulting services following leading practices to help organizations of any size to get all the advantages of this leading project management solution. Consulting support offered by Progent include solution planning, software configuration and migration, strategies for secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized online training.

  • Progent can provide the expertise of Microsoft-certified SQL Server 2012 engineers as well as experienced database application programmers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified data security professionals to assist you to manage SQL Server 2012 or carry out a smooth upgrade to SQL Server 2016.

    SQL Server 2014 incorporates major improvements in key areas including speed, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently across all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services that include planning, configuration, administration, troubleshooting, and application development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 deployment. If you are already running SQL Server 2014, Progent can assist your company to perform a smooth transition to Microsoft SQL Server 2016.

  • Progent is experienced in the design, configuration, and integration of cohesive computer networks by melding advanced technologies from a range of top hardware and software suppliers. Services offered by Progent include Microsoft technology consulting support, Cisco network infrastructure engineering, consulting for Mac OS X platforms, Linux integration, BlackBerry and other smartphone management, VMware server virtualization expertise, Oracle DBA and application development services, Citrix desktop virtualization support, and Juniper Networks firewall configuration..

  • Progent's Cisco-certified CCIE network technology consultants can provide world-class online and on-premises support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that run the gamut from small or midsize companies and campus networks to enterprise data centers and public clouds. Progent can show you how to implement Cisco's continually improving switch solutions to achieve the throughput, scale, availability, virtualization support, security and ease of management demanded by your organization. To learn about Progent's consulting services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting and support services. For information about Progent's support for Cisco's Nexus family of switches, refer to Nexus switch consulting and troubleshooting services. For information about Progent's support for Meraki switches, see Cisco Meraki switches configuration and management.

  • Progent's experts in Apple Mac OS X technology can assist the creative sides of Mac OS X environments by offering support services and knowledge transfer in images, audio, and motion. Progent's experts can provide help in a variety of Mac OS X programs such as Photoshop, Illustrator, QuarkXPress, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also help you with discrete areas such as digitizing audio or video or setting up an audio/video post production lab.

  • Progent's Microsoft-certified consultants and experts in Apple Mac OS X technology can help you to integrate your Apple Macintosh workstations and laptops with your Microsoft Exchange server through expert Microsoft Entourage and Office Outlook for Mac consulting services. Progent will ensure that your Microsoft Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App or Web Access are correctly enabled and tested. Progent can also provide a broad range of Exchange support services such as integration, diagnostics, security management, mobile support, performance tuning, plus spam protection and email encryption. Progent also can provide customized one-on-one Mac OS X webinars.

  • Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager, is a converged voicemail solution that accelerates teamwork by providing a variety of alternatives for retrieving calls and messages within a framework that is easy to implement and maintain. Unity Connection lets you read and manage your voice messages from your Exchange inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco Integrated Services routers, provides affordable voicemail, unified messaging, IVR, and greeting functions for small to medium businesses (SMBs) and corporate branch offices with up to 500 users. Progent's Cisco-qualified CCIE network consulting experts can provide Cisco Unity Connection and Unity Express (CUE) integration and technical support support to make sure your CUE deployment gives you the highest possible competitive value.



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If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you require technical support, IT outsourcing, or top-level expertise from a Progent engineer, call 831-600-4300 or visit Contact Progent.
















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