Onsite Service Available in Morgan Hill, Gilroy

Progent's experts knows how to provide a wide array of consulting and technical support assistance for information networks powered by any mix of Microsoft, Cisco, Apple Mac, and Linux platforms. Network support services available to small and mid-size organizations in the Morgan Hill neighborhood by Progent's staff of Microsoft Gold engineering professionals include:

    Progent's Microsoft Access developers and consultants can provide affordable remote consulting services for all editions of Microsoft Access including Access desktop and Access Web App and can provide advanced help for application programming, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide custom webinar training for Access programming and database administration.

    Progent's Technical Response Center is committed to providing the best quality of online IT support services available for urgent as well as non-critical issues. For urgent issues that affect many workers, crucial people, or a mission-critical program, the TRC will respond in less than an hour. For standard issues, the TRC is committed to respond in two hours or less. In all cases, your ticket will be generated promptly and accurately, you will be sent an acknowledgement from the ticketing system, and the TRC will contact you on every resolved problem to confirm you are comfortable with the results and willing to close out the ticket. Find out more details concerning Progent's TRC Customer Commitment.

    Windows Server Essentials is an affordable, entry-level platform that allows small organizations to transition from the traditional physical in-house datacenter to the modern hybrid networking model that includes both local and virtualized cloud-hosted resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts offer budget-friendly online consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential business advantages of moving to Essentials and adopting a hybrid on-premises/cloud-based model for your computing ecosystem. Progent can provide full-service project management to help you plan and carry out a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide continuing consulting, technical support, and training. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Microsoft Azure integration consulting.)

    Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that improves cloud readiness, supports popular smart phones and tablets, permits one-time sign-on with Microsoft Azure AD, and tightens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants and developers have the broad knowledge and hands-on experience to resolve the critical IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the business value of your investment in this mission-critical platform.

  • Progentís business information reporting consultants offer remote and onsite expertise to assist you with any facet of BI reporting ranging from debugging or enhancing reports to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can help your company to maintain your existing reporting system, help you to upgrade reports from a discontinued reporting product to a modern one, and provide as-needed remote training to meet your specific requirements. Progentís business reporting and analytics consultants offer expertise in all popular business intelligence reporting platforms such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.

  • Microsoft System Center 2016 Data Protection Manager offers small and mid-size organizations near-continuous backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 offers application-sensitive backup for critical platforms such as Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft certified SCDPM 2016 consultants can help you to plan, implement, manage, and troubleshoot an enterprise-wide backup/restore solution powered by SCDPM 2016. Progent can assist you to migrate from a previous release of DPM or from an outdated system, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide as-needed expertise to resolve challenging issues or deliver comprehensive project management services to help you finish your Data Protection Manager 2016 deployment on time and within your budget.

  • Progent has provided remote network support service to companies in every state in the country. Many of these customers have expressed their high regard for Progent through testimonials to the high quality of Progent's support personnel. Check out Progent's client testimonials to see what people have said about the quality of Progent's network support services.

  • Progent can provide easy, quick, and economical access to Cisco CCIE Certified engineers. CCIEs are recognized networking gurus who are awarded this top-level classification only through thorough testing by Cisco. CCIEs are able to resolve the most complicated issues associated with network architecture, deployment, repair, and support. Progentís CCIE experts work closely with Cisco engineers in analyzing problems with Cisco's IOS software and developing workarounds or obtaining patches to resolve anomalies. Progent can provide quick contact with a CCIE by phone so you can receive instant help for tough network problems that are impacting worker productivity but are outside the expertise of your usual IT support resources.

  • Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager (CUCM), is a converged voicemail system that accelerates collaboration by providing flexible set of alternatives for retrieving calls and messages within a framework that is simple to deploy and maintain. Unity Connection allows you to access and manage your voicemail from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP Phone, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, offers affordable voicemail, integrated messaging, IVR, and greeting services for small to mid-size businesses and enterprise branch offices with up to 500 workers. Progent's Cisco-qualified CCIE consultants can provide Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to make sure your voice messaging solution gives you significant business advantage.

  • System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to offer a centralized solution for deploying and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can assist businesses of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade efficiently from older versions of VMM, develop processes for creating and deploying virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the strategic business benefits of the latest capabilities like Storage Replica and Shielded VMs. Progent's certified virtualization professionals can provide world-class Hyper-V consulting and VMware vSphere support.

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If your small business is in Morgan Hill, Gilroy or anywhere in the Silicon Valley area and you are looking for computer assistance, information technology outsourcing, or high-level services from a certified Progent consultant, call 408-465-8400 or visit Contact Progent.

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