Onsite Service Available in Morgan Hill, Gilroy

Progent's IT support services for small and mid-size companies in the Morgan Hill area are focused on customers who need immediate and economical assistance for network reliability, security, productivity, manageability, or repair. This short list of Progent's consulting support services and technical experience will provide a sense of the ways Progent's team can assist you to enhance the business value of your computer system.



  • Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT management, staff, develop a corporate-wide security strategy, streamline IT management, help with creating applications, and build and validate a disaster recovery/business continuity plan. If you are planning on creating a hybrid architecture that combines local systems with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

  • Configuration Manager 2016 automates application and device provisioning and updating, centralizes compliance settings management, keeps track of network assets, guards against corporate data leakage, provides network health reporting, enables secure self service, and delivers a single control mechanism for administering multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can help you with any aspect of designing, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.

  • Progent has provided remote IT support service to companies in each state in the U.S. Many of these clients have shown their appreciation to Progent in the form of testimonials to the high quality of Progent's service staff. Check out Progent's customer testimonials to learn what they say concerning the high level of Progent's consulting services.

  • Progent offers ERP and MRP consulting services through business software professionals who can help with for a wide assortment of business applications including Microsoft Dynamics applications, applications from other manufacturers, and legacy applications. Progent can provide help for vital categories of business software including financials, Enterprise Resource Planning, MRP, project accounting, supply chain management, plus management systems for human resources, sales, retail environments, and product distribution.

  • Microsoft's desktop virtualization solutions reduce the work needed for IT managers to install applications so they are standardized across an entire workforce, provide the power to control access to business information, and enable quick deployment of additional or upgraded workstations. With Microsoft Windows Server 2008 R2, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure behind RDS streamlines desktop connectivity, enhances performance, tightens security, unifies management, and provides an almost seamless user experience. Progent's desktop virtualization consultants can assist you to evaluate the business advantages of Microsoft's desktop virtualization technologies, configure pilot and on-line environments, improve your network architecture to accommodate virtual desktops efficiently, evaluate and remediate security issues, and educate your network managers to follow industry best practices to gain a fast ROI from desktop virtualization.

    Progent's Office Access consulting experts can provide economical remote support for all releases of Microsoft Access including desktop and browser-based versions and can provide expert support for Access application development, database conversion, performance optimization, report design, and maintenance. Progent also can provide tailored online training for Access application development and database management.

  • Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento, California is available for testing line-of-business applications, creating efficient system upgrade methodologies, evaluating and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent customers without sufficient internal resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical network initiatives on schedule.

  • Microsoft Internet Security and Acceleration (ISA) Server and the newer Forefront TMG 2010 are software platforms that contain an application-layer firewall that can guard networks from outside and internal threats. Both of these platforms perform in-depth examination of network protocols to uncover attacks that can get by legacy firewalls. ISA Server 2006 was superseded by Microsoft Forefront Threat Management Gateway, which is based on ISA Server's architecture while delivering a variety of improved features. Forefront TMG 2010 has been discontinued by Microsoft, and the gateway security functions offered by the platform are now typically taken over by purpose-built hardware appliances from vendors that include Cisco, Check Point, SonicWALL and WatchGuard. (See ASA 5500-X Firewall with Firepower Services configuration and management.) Progent offers online Forefront TMG 2010 support and ISA Server 2006 expertise to help you manage and debug your legacy firewalls, and Progent can help you to migrate smoothly to a more current security platform by providing system design, integration, tuning, training and troubleshooting.

  • Progent has written a white paper that details the advantages businesses of all sizes can derive from outsourcing or co-sourcing IT support from Progent. Progent's IT Outsourcing and Co-sourcing white paper includes Progent's unique service delivery model for IT support that can range from desktop configuration to full-service application development. The report also explains ways that Progent's outsourcing and co-sourcing support services can assist clients to cut costs, accelerate productivity, and enhance the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing Network Support from Progent.

    Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small businesses to transition from the older stand-alone on-premises datacenter to the contemporary hybrid computing model that combines on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft Gold-certified Windows Server Essentials consultants offer cost-effective remote consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible business benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud-based model for your network environment. Progent can provide comprehensive project management support so you can design and execute an efficient move to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers continuing consulting, technical support, and customized training. (Learn about Progent's Office 365 integration with on-premises Exchange and Microsoft Azure cloud integration support.)

  • Progent's design services for zero-downtime IT systems for small companies provide Microsoft and Cisco-certified network experts who can help you create a robust computing environment that incorporates key technologies and processes for line-of-business applications. Progentís consulting experts can help your company to configure a system architecture with features such as fault tolerant Internet access, network load balancing, non-stop data centers, fault tolerant interoffice connections, and fault tolerant multi-site networks. Progent also help you to define a business continuity plan and to install and validate mechanisms that facilitate fast, fault-tolerant workplace recovery.

  • NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery between sites that are up to 185 miles (300km) apart. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can assist you to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster solution by providing guidance with tasks like assigning disk pools, determining plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your DR system to verify compliance with information assurance standards and regulatory requirements.

  • Progent offers the support of a certified video conferencing consultant with an extensive background deploying technology from the major video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help you to design, install, upgrade, or maintain a video conferencing environment that preserves your investment and maximizes the strategic value of your information network. Progent also offers the services of infrastructure engineers who can help companies of any size to build and maintain a communications network that delivers the speed, dependability, security, and expandability you need to accommodate your video conferencing/telepresence environment.



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If your small business is in Morgan Hill, Gilroy or anywhere in the Silicon Valley area and you are looking for computer assistance, information technology outsourcing, or advanced expertise from a Progent engineer, call 408-465-8400 or visit Contact Progent.
















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