Onsite Service Available in Morgan Hill, Gilroy

Progent's experts can deliver a wide array of engineering and technical support help for computer networks powered by any mix of Windows, Cisco, Apple Mac OS X, and Linux technologies. Network support services offered to small and mid-size businesses in the city of Morgan Hill by Progent's team of Microsoft and Cisco certified technical experts include:



  • Progent's Microsoft Active Directory support includes certified expertise in architecting, deploying and troubleshooting complex Microsoft Active Directory (AD) environments. Progent's Microsoft-certified consultants have extensive experience troubleshooting complex Active Directory issues like replication, multi-domain partition configurations, corrupted Active Directory objects, removal of legacy pilot software configuration objects in existing AD environments, and repair of failed installations of AD and AD-integrated applications. Progent is also experienced in using “expert only” Active Directory utilities like ADSIEDIT, and DCDIAG.

  • Progent's MySQL software developers, database architects, and database administrators can provide cost-effective remote database administration or software programming services and can help organizations of any size to integrate and manage MySQL within a reliable IT infrastructure that offers high levels of speed, scalability, and security. Progent also has experience assisting companies migrate databases from an Oracle environment to MySQL.

    Progent has been providing SharePoint consulting services since the first SharePoint product was released over a decade ago, and Progent has the scope of technical knowledge to assist businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business benefit to your information network. Progent's Microsoft Gold-certified consultants can assist your company to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine whether an in-house, online or hybrid configuration is best suited for your organization; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can assist in individual jobs associated with your SharePoint 2013 deployment.

    Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a wide selection of economical remote consulting services to assist your organization to manage your existing Microsoft Office Word environment or assist you to move to a current version of Office Word. Support available from Progent's experts include VBA software development, identifying and resolving compatibility problems between different releases of Office Word, interfacing Office Word with other Microsoft Office apps such as Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, and smart phone and tablet integration, and online Microsoft Office Word training tailored for your special requirements.

  • Progent offers the support of an accredited video conferencing and telepresence consultant with an extensive background integrating technology from the major telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can help your company to plan, configure, upgrade, or maintain a telepresence solution that protects your investment and optimizes the business value of your information system. Progent can also provide the expertise of infrastructure engineers able to help companies of all sizes to create and maintain a network that provides the performance, reliability, protection, and scalability required to accommodate your video conferencing/telepresence environment.

  • Microsoft Windows Server 2008 R2 is a major advance in making information networks more protected and available, easier to virtualize and administer, higher performing, and able to provide an improved environment for web publishing. Progent's Microsoft-certified Windows Server 2008 support experts can help your company benefit fully from the improvements built into Microsoft Windows Server 2008 R2 by delivering certified consulting, troubleshooting, training, staffing, monitoring, and security engineering services. Progent can also assist you to plan and execute a smooth upgrade to Windows Server 2012 R2. If you are planning on creating a hybrid network model that combines local resources with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

  • Progent's hybrid cloud solutions consultantsoffer advanced remote consulting support to help companies of all sizes to connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer hybrid environments that can include Windows and Linux operating systems and apps in hybrid architectures that seamlessly combine on-premises resources as well as cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of public cloud integration services that include Office 365 integration with on-premises installations of Exchange, Azure hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging.

  • Lync 2013 allows businesses of all sizes to build a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM). instant messaging, real-time presence, web meetings with app sharing, and both IP-based and PSTN calling enabled for a broad assortment of desktop and mobile devices. Progent's certified Lync 2013 consultants can assist your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or hybrid model suitable for your current and long-term plans, deploy Lync 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your IT staff and users. Progent offers expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook, Excel and PowerPoint. If you are already running Lync, Progent's Skype for Business consultants can assist you to plan and implement out an efficient migration to Skype for Business.

  • Progent's affordable extended hours remote support program provides clients round-the-clock access to online support from Progent's Technical Response Center. Services available outside standard business hours include fixing issues with Microsoft-based server products, Microsoft Windows desktop support, help with Microsoft Office programs, network and system backup/restore, and basic routing and switching help for Cisco technology.

  • Internet Information Services (IIS), Which is included with Windows Server and Windows desktop, is a sophisticated role for web hosting and web software programming. The new versions offer improved security, dependability, scalability, and debugging while delivering significant enhancements in remote administration. Many popular extensions to Internet Information Services have been integrated into newer releases such as the rules-based Request Filter Module (previously known as URL Scan), which is able to prevent potentially harmful HTTP requests from being processed by web software. Progent's IIS consultants can help you to deploy IIS as well as the latest extensions to IIS Manager such as the GUI interface for managing ASP.NET applications.



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If your small business is in Morgan Hill, Gilroy or anywhere in the Silicon Valley area and you are in need of technical help, IT outsourcing, or high-level services from a certified Progent engineer, call 408-465-8400 or visit Contact Progent.
















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