Onsite Service Available in Morgan Hill, Gilroy

Progent's network consulting for small companies in the Morgan Hill vicinity are focused on customers who need fast and economical assistance for system stability, security, productivity, administration, or repair. This brief selection of Progent's consulting services and technical experience will provide an idea of the ways Progent can assist your company to enhance the business value of your computer network.



  • Progent can deliver a wide array of affordable desktop consulting and support services to help your company to deploy, integrate, repair, and administer workstations and laptops powered by Microsoft Windows, Apple Mac OS X Lion, or various editions of Linux. Progent's desktop troubleshooting and consulting services feature online and on-premises support and range from emergency troubleshooting to comprehensive outsourcing of desktop management and support.

  • Even if your Information Technology budget is small, Progent offers cost- effective service options that will give your IT network the reliability, compliance, and performance your organization needs. Progent's optional Round-the-Clock Network Monitoring and Reporting service packages, combining the skill of experienced Microsoft and Cisco authorized IT experts, the most advanced network management software, and comprehensive service packages, can keep your critical network software and servers operating smoothly.

  • In completing IT projects for large organizations, Progent uses a phased approach based on discreet steps in order to adhere to budget constraints, scheduling, and technical goals while minimizing business disruption. Progent's methodology takes advantage of proven industry project management standards based on the best practices defined by the Microsoft Solutions Framework and includes requirements definition, architecture proposals, project pilots, design adjustment based on pilot experience, and expert deployment. All phases are fully documented to provide a comprehensive description of technical services provided and to help in ongoing system management.

  • Progent has created a white paper that summarizes the advantages organizations of any size can derive from outsourcing or co-sourcing IT services from Progent. Progent's Network Support Outsourcing and Co-sourcing report includes Progent's unique service delivery model for network support that ranges from router configuration to full-service application development. The report also shows how Progent's outsourcing and co-sourcing support services can help companies to reduce costs, improve productivity, and enhance the value of their information system. To see Progent's white paper, click: Benefits of Outsourcing and Co-sourcing IT Services from Progent.

  • Progent's Microsoft Azure cloud planning and integration consultants can assist you with any stage of Microsoft Azure integration such as needs definition, readiness assessment, solution design, pre-production testing, deployment, automated administration, performance tuning, license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to configure and troubleshoot firewall appliances and VPN connections so your users can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also assist your organization to create a hybrid ecosystem that seamlessly integrates physical datacenters with Azure services.

    Among the common online Cisco router consulting services available from Progent's certified Cisco experts are configuring domain name, DHCP, routing tables, T1, and user accounts; configuring HSRP, aggregate routing, static or BGP to EIGRP redistribution, and ECN gateways; reviewing NAT configurations, routing configuration, and BGP peering arrangements; updating router's IOS image; configuring and testing failover; resolving VPN issues; making a network diagram and documenting configuration; plus security and redundancy planning.

  • Progent can provide remote or on-premises help from a Cisco Certified Internetwork Expert (CCIE) specialist to help your business to plan, implement, administer and troubleshoot converged communications environments based on Cisco Unified Communication products in an in-house, distributed, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have in-depth backgrounds assisting organizations of any size to create advanced collaboration solutions by providing services such as Unified Communications Manager (Unified CM) and CallManager system design and deployment, IP voice and video phones and soft phones setup, and Cisco wireless VoIP phone deployment. Progent can assist you with Cisco's entire portfolio of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express, and Unified Attendant Console.

  • Cisco Unified Communications Manager (CUCM), originally named CallManager, acts as the center of Cisco's communications and collaboration portfolio. CUCM and Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating tightly with applications like Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can assist with any aspect of Unified CM setup and troubleshooting in areas that include integrating VoIP phones and desktop video phones, reviewing dial plans, configuring SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server clustering systems for high availability, and integration with Microsoft Exchange Server and Skype for Business.



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If your small business is in Morgan Hill, Gilroy or anywhere in the Silicon Valley area and you require computer support, IT outsourcing, or advanced expertise from a certified Progent engineer, call 408-465-8400 or visit Contact Progent.
















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