Onsite Service Available in Morgan Hill, Gilroy

Progent's computer support for small and mid-size companies in the Morgan Hill neighborhood are concentrated on customers who need fast and affordable assistance for system reliability, security, efficiency, administration, or repair. The following brief selection of Progent's engineering services and networking expertise should give you a sense of the ways Progent's team can assist you to enhance the business value of your information system.



  • Progent can supply organizations with an IT management professional who can serve as a part-time Chief Information Officer. This experienced IT executive can offer strategic direction to assist your company to integrate appropriate technology to improve business operations so they align better with your corporate goals. Your company can develop and implement a well conceived information technology strategy without incurring the expense of a full-time Chief Information Officer. Vital services Progent's part-time Chief Information Officer can perform include growth strategies, planning IT budgets, developing models for Return on Investment, optimizing workflows, negotiating with vendors, establishing security and compliance standards, cash flow management, streamlining network management, patch management, network asset documentation control, and disaster recovery/business continuity planning.

  • Progent offers the support of CISM certified cybersecurity management experts. The Certified Information Security Manager (CISM) organization defines the basic capabilities and worldwide standards of skill that IT security professionals are expected to master. CISM provides business management the confidence that those who have earned their CISM certification possess the background and capability to deliver efficient security administration and support consulting.

  • ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they can impact productivity. Learn about Progent's complete ProSight series of low-cost network management outsourcing services for small and mid-size businesses.

  • Progent's simplified by-the-minute billing model has no complicated contracts, retainers or hidden charges. Many other companies have minimum charges or other additional fees that drive up support costs. For remote support from Progent during regular business hours, you only get billed for the actual time spent working on your issue. If it only requires ten minutes to solve your problem, then you are only charged for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are charged exclusively for the time when a Progent consultant is actually on-site solving your issues. Just Progent's value priced per-minute rate. For urgent same-day on-site service calls, you might be charged for our expertís travel time, but never a higher emergency rate. Because Progent maintains a large pool of engineers located within the entire Northern California service territory, an available consultant is usually near to help. Progent can in addition offer onsite service to most zip codes in the U.S. within one business day of answering a service request. Progent's online technical support group has provided assistance to small businesses in every state in the U.S (See Progent's customer testimonials.)

  • Progent's Microsoft-certified consulting team members and experts in Virtual PC for Mac technology can assist you to integrate your macOS and OS X workstations with your Microsoft Exchange server through comprehensive Office 365 Outlook for Mac consulting services. Progent will make sure that your Microsoft Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App or Web Access are correctly installed and tested. Progent can also provide a broad array of Microsoft Exchange consulting such as systems integration, diagnostics, security, remote access, system tuning, plus spam and virus protection and email encryption. Progent also can provide tailored one-on-one macOS training.

  • Progent's Android phone integration consulting have extensive background delivering remote and onsite assistance for businesses of all sizes who need to incorporate Android phones into their IT systems so that mobile clients can communicate and collaborate while on the go. Progent has the breadth of know-how to solve technical problems that involve numerous vendors and that entail a combination of older and current technology. Progent provides budget-friendly online expertise to assist you with any facet of planning, deploying, managing and maintaining your BYOD solution. Progent can provide as-needed support to help you to handle especially challenging IT problems, or Progent can provide comprehensive project management support to help you complete major network projects on time and within budget. Progent can help with local, cloud-centric, or hybrid networks and offers support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and operate Android phones efficiently.

  • There are several hundred enterprise-level Internet Data Centers in Northern California and major cities across the U.S., and Progent's colocation expert consultants can improve your systemís reliability and performance by helping you select a colocation facility that addresses the individual needs of your business including geographic location, size, connectivity, budget, and value-added features and services. Progentís data center support services are designed for companies with equipment housed at colo hosting facilities and in need of timely on-premises service at the colo site plus online support from Microsoft and Cisco certified experts. Progent offers a variety of colo center consulting services including network architecture evaluation, Windows and Linux server installation and support, troubleshooting for server and telecommunications networking, development and installation of high availability systems, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and planning high-availability server clustering configurations.

  • Altaro VM Backup provides small and mid-size organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for minimizing your exposure to data loss, advanced encryption, item-level recovery options for specific files and emails, extensive support for Windows Server CSV and VMware vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a broad array of consulting services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. For more information, see Altaro VM Backup Consulting Services.

  • Progent's Microsoft Skype for Business consultants can provide online and onsite expertise for companies of all sizes to assess the benefits of upgrading to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you to design and validate a security environment for your Skype for Business deployment that is compliant with government and industry standards.

  • Progent has lengthy experience offering Operations Manager support and utilizing this advanced server monitoring application. Progent can provide small businesses two economical outsourcing service packages based on-top of System Center Operations Manager: Managed Network Monitoring Bundle and 24x7 Server Monitoring Solution. To view a one-page printable datasheet detailing Progent's two outsourcing service packages for mid-sized organizations click: System Monitoring Service Plans.



    More Facts

If your small business is in Morgan Hill, Gilroy or anywhere in the Silicon Valley area and you are looking for computer help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 408-465-8400 or visit Contact Progent.
















© 2002- 2019 Progent Corporation. All rights reserved.