Onsite Service Available in Morgan Hill, Gilroy

Progent's experts can deliver a wide array of consulting and support help for information networks powered by any combination of Microsoft, Cisco, Apple, or Linux technologies. Network support services available to small businesses in the Morgan Hill area by Progent's team of seasoned technical experts include:



  • Progent's Juniper Networks-certified NetScreen consultants can assist you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper products, and troubleshoot network infrastructure issues in Juniper-only or mixed-technology environments.

  • Prosight Network Audits offer a fast and affordable alternative for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the deployment of your core network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable and more secure AD environment. Both versions also provide the ongoing advantages of advanced remote network monitoring and management technology. These advantages can include simpler network management, improved compliance with government and industry security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and less downtime. For more information about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.

  • Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, operates as the core of Cisco's collaboration platform. CUCM and Cisco Unified CM Express (CME) offer a borderless IP-PBX solution by integrating closely with apps like Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager consultants can assist with any facet of Unified Communications Manager configuration and debugging in areas such as integrating Voice over IP phones and video phones, reviewing dial plans, setting up SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, and integration with Exchange and Skype for Business.

  • The failover cluster feature set built into the most recent versions of MS Windows Server has been radically re-engineered to streamline the installation, setup, and management of server clusters and to provide improved levels of system dependability, security, efficiency, and flexibility. New or improved capabilities include automated cluster Validation, revamped configuration and installation, unified cluster administration, redesigned cluster architecture for increased availability, hardened protection and quorum structure, fewer failure points, greater disk and memory capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual servers. Progent's Microsoft-certified cluster technology consultants can help your company evaluate the business benefits of failover clusters, plan and execute an installation, train your IT staff to administer your failover clusters, deliver continuing consulting and technical help services, and produce and test a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you you to create a cost-effective disaster recovery/business continuity solution for hybrid cloud environments using failover cluster technology proven in Microsoft's Azure public cloud.

  • Progent's Windows 10 planning experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and onsite evaluation and upgrade support for Windows 10 available from Progent include ROI analysis, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, teleworker access, data and identity security, automated provisioning and management, infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for network management staff and end users, and ongoing Call Center support services.

  • Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with comparable features but which uses your existing storage hardware. Barracuda Backup safeguards critical company data produced locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist you to plan, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda technology. For more information, go to Barracuda Backup and disaster recovery consultants.

  • Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to help organizations of any size to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.

  • Progent's Microsoft-certified consultants can provide online or onsite expertise to assist organizations of any size to plan, implement, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's System Center Data Protection Manager (SCDPM) consultants can help you to upgrade from older versions of SCDPM or from another backup platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing especially stubborn issues, or comprehensive project management support. In addition, Progent's System Center Data Protection Manager 2016 migration experts can help you to plan and implement an efficient migration from Data Protection Manager 2012 to SCDPM 2016 so you can benefit from close integration with Microsoft Windows Server 2016.

  • Microsoft System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for key workloads by providing centralized, cross-platform monitoring of IT resources deployed throughout local datacenters and private and public clouds. Progent's consulting team offers advanced remote and onsite expertise to assist businesses of any size to design, integrate, optimize, enhance and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consulting experts can help your company to migrate to SCOM 2016 from older versions or from different IT infrastructure monitoring platforms, or combine multiple monitoring systems into a cohesive IT management solution. Progent can also help you extend your SCOM 2016 environment to include resources based in public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.

  • Progent's certified Cisco Wi-Fi controller experts can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller products. Progent can provide expertise for physical and software-only wireless controllers and can assist you to decide which type makes sense for your wireless solution. For 802.11ac Wave 2 Wi-Fi controller appliances from Cisco, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller expertise.

  • If you are developing UNIX software on a network that includes Microsoft-based servers, workstations and software, Progent offers IT outsourcing and services that keep your system fully operational while reliving you to focus on your area of highest value expertise. By using automated server monitoring and providing remote and optional on-site help as needed, Progent provides Linux developer support that offers an inexpensive way to maintain an IT network that features reliability, comprehensive security and performance.

  • Progent offers two low-cost service bundles designed to allow small businesses to get a professional network security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive test of your network from beyond your firewalled perimeter to determine possible risks in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from an authorized machine inside your firewall to determine the risk to inside assaults. The two security inventory services are configured and run from a secured remote site.



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If your small business is in Morgan Hill, Gilroy or anywhere in the Silicon Valley area and you need technical support, information technology outsourcing, or high-level expertise from a Progent consultant, call 408-465-8400 or visit Contact Progent.
















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