Onsite Service Available in Morgan Hill, Gilroy

Progent's certified professionals knows how to provide a broad assortment of engineering and support help for IT networks based on any combination of Windows, Cisco, Apple, and Linux/UNIX platforms. Services offered to small organizations in the Morgan Hill neighborhood by Progent's team of Microsoft and Cisco certified consulting professionals include:



  • Progent's Apple Macintosh networking professionals can assist you with a wide assortment of IT infrastructure issues such as system design, mobile access, internetwork compatibility, protection, and emerging technologies such as VoIP and high-speed wireless networking. Progent can assist your company to setup Apple’s Xserve enterprise servers, Xserve RAID redundant storage technology, and Xsan storage area network solutions. Progent can also offer certified professionals to support Cisco routers and switching infrastructure.

  • Progent's engineering services for fault tolerant networking for small businesses offer Microsoft and Cisco-certified network experts who can help you implement a robust network that includes key technologies and processes for mission critical environments. Progent’s information technology professionals can help your company to implement a system architecture with features such as fault tolerant Internet connections, system load balancing, fault tolerant data centers, high-availability interoffice connections, and high-reliability multi-location systems. Progent also assist you to define a business continuity plan and to deploy and test technologies that facilitate rapid, fault-tolerant disaster recovery.

  • Progent can assist your company to customize your Word environment to take advantages of the latest version, Office Word 2007, which includes major improvements in document control, sharing, and editing functions. A Microsoft Office Word consulting professional from Progent's Experts Team can assist you to incorporate Word's powerful features into the workflow of your organization, develop templates, and write macros.

  • Progent offers affordable remote expertise from BlackBerry-certified engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry technology including the BlackBerry Enterprise Server and BlackBerry smartphones. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-qualified experts, Cisco CCIE engineers, and CISA and GIAC-certified security engineers. This breadth of expertise, in conjunction with Progent's proven remote support model, provides small companies an efficient solution for integrating BlackBerry technology productively into their IT system.

  • Progent's network experts can help you to create affordable wireless building-to-building bridgesby providing expertise for architecting, evaluating, piloting, installing, and maintaining protected wireless connections that integrate seamlessly into your IT network while providing a degree of protection that equals or surpasses wireline connections. For a case study of Progent's consulting services for building-to-building wireless bridging, read the Case Study on Wireless Deployment.

  • Progent's certified network security support services include comprehensive security evaluation, disaster recovery planning, virus protection and recovery, spam filtering, firewall technology, Internet provider coordination, backup process design, and building the infrastructure for secure commerce.

  • Progent is experienced in delivering help installing Microsoft AD systems to correct poor initial decisions in configuring this complicated technology. Progent can suggest deployment strategies that take into account critical issues like AD naming conventions, hierarchical model, IT management structure, use and structure of group policy, plus protection and audit trail definitions. Progent can also evaluate the impacts of server and service setup on operational goals and throughput requirements.

  • Progent’s staff of Microsoft and Cisco-qualified experts average more than ten years of real-world network industry background, on the front lines of computer network support, performing a wide assortment of technical projects for a diverse range of clients. Each expert brings a set of personal best practices from this extensive industry experience, and these are further refined by the company-wide best practices training that Progent instills in its team. For large projects, Progent experts take advantage of the Microsoft Solutions Framework (MSF) model for project delivery which breaks projects down into individual and manageable stages that eliminate the potential of a project running over targeted cost or beyond schedule.

  • Progent's OS X experts can support the creative aspect of Mac OS X systems by providing support services and knowledge transfer in images, sound, and motion. Progent's professionals can offer expertise in a range of Macintosh utilities including Photoshop, Illustrator, Apple Logic, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with specific projects like digitizing audio or video or setting up a video post production lab.

  • There are over one hundred world-class Internet Data Centers in Northern California, and Progent's Secure Data Center support group can improve your network's redundancy and performance by helping you choose a Data Center that meets the individual needs of your enterprise including geographic location, size, communications, budget, and value-added features and services. Progent’s data center IT services are designed for companies with hardware located at IDCs or data center colo hosting sites and in need of timely on-premise help at the colo site as well as off-site help from Microsoft and Cisco qualified experts. Progent provides a full array of data center and data center and collocation consulting services including network architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications infrastructure, design and deployment of fault tolerant configurations, architecting and implementing layered security structures, firewall integration and support, configuring load balancing solutions, and planning high-availability server clustering systems.

  • Progent has put together two ultra-affordable service bundles designed to allow small companies to get a professional security evaluation from a qualified security engineer. With Progent's External Security Inventory Scan, an engineer runs a comprehensive examination of your IT infrastructure from outside your company firewall to uncover possible risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security expert executes a network scan from a secure computer inside your company firewall to evaluate your exposure to internal assaults. The two security inventory services are configured and executed from a secured remote location.



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If your small business is in Morgan Hill, Gilroy or anywhere in the Silicon Valley area and you are in need of technical assistance, IT outsourcing, or top-level expertise from a certified Progent engineer:

Call 408-465-8400 or send email to information@progent.com















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