Onsite Service Available in Morgan Hill, Gilroy

Progent's experts knows how to provide a wide array of engineering and support assistance for computer networks based on any mix of Microsoft, Cisco, Apple Mac OS X, and Linux/UNIX platforms. Support services available to small businesses in the Morgan Hill area by Progent's team of Microsoft Gold technical professionals include:

  • Based in California's Silicon Valley, Progent provides Microsoft technology consultingonsite help, IT outsourcing and IT consulting services to organizations in Northern California and in larger metropolitan areas across the United States. Progent's engineers can also provide advanced online IT consulting, server monitoring, and urgent technical support to lower expenses and minimize downtime for organizations anywhere in the United States.

  • Progent's MS Exchange Server hosting services offer a world-class data center that features backed-up electrical and environmental control systems, round-the-clock site security and IT support center, and failover connections to tier-1 Internet service companies. Hosted Exchange servers are configured as virtual servers for fault tolerance, easy expandability, and fast restoration. Services feature complete incorporation with your network, access to handheld computing products, continual monitoring of efficiency and security, spam filtering, security update and revision control, Call Center support, per-day data backup, and comprehensive messaging administration support.

  • Progent’s Wireless Site Survey assists you to plan and implement a WiFi wireless network adapted to your facilities, providing you a WLAN that delivers the reception, performance, capacity, QoS, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service. Progent’s on-premises survey includes onsite inspection, spectrum and security assessment of your existing WLAN, analysis of your site's floor plans, testing for radio frequency contention, signal propagation modeling, identification of the best locations for client-requested Wireless APs such as Cisco Aironet indoor and outdoor APs, Meraki access points and Apple AirPort devices, and a comprehensive report describing the new WLAN.

  • Progent can provide the expertise of a temporary Chief Information Officer who can help organizations to take a strategic look at their information system to ensure their computer technology matches their business objectives, manage major projects according to leading practices, negotiate supplier contracts, and deliver additional services that require a mix of business savvy and computer skills. Progent's temporary Chief Information Officer service is perfect for organizations who can't afford a full-time CIO but who occasionally need the knowledge of an experienced senior technical officer.

  • Progent's founder and chief technologist, Les Kent, was the designer for a Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year high-tech industry veteran, has been responsible for the system design and successful implementation of hundreds of innovative business solutions using Microsoft technologies.

  • Progent's Private Cloud hosting outsourcing provides comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the highest level of dependability and scalability and is in addition simple to move to another host. Progent's Private Cloud hosting and management options are based on proven virtualization technologies that allow small businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.

  • Progent can provide enterprise customers online or on-premises NetApp SAN consulting services for NetApp's complete portfolio of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN storage deployments quickly and affordably following best practices.

    Among the typical remote Cisco router support services available from Progent include configuring domain name, DHCP, routing maps, T1, security logon banner and user accounts; configuring iBGP and HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing tables, and line settings; installing current IOS image; validating router failover; fixing VPN tunnel and routing issues; creating a network diagram and documenting router setup; plus security and disaster recovery strategy.

  • Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, functions as the foundation of Cisco's collaboration solution. Unified Communications Manager and Unified Communications Manager Express provide an advanced IP-PBX by integrating with unified messaging applications that include Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM experts can help with any aspect of Unified CM support and troubleshooting in areas that include integrating VoIP phones and video phones, reviewing dial plans, setting up SIP PSTN trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE support, creating UCS server clustering solutions for high availability, and integration with Exchange and Skype for Business.

  • Progent can help you utilize Microsoft Windows Services for UNIX (SFU) or Subsystem for UNIX-based Applications to achieve co-existence between Windows and UNIX networks. SFU provides interoperability between Microsoft Windows Server and various versions of UNIX based operating systems including Solaris 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows server folders via NFS and improved authentication in native Windows Server 2003 Active Directory environments. SFU's Interix subsystem includes a complete set of UNIX/Linux utilities and shells, support for a single rooted file system, and a software development toolkit for porting software.

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If your small business is in Morgan Hill, Gilroy or anywhere in the Silicon Valley area and you are looking for technical help, information technology outsourcing, or high-level services from a certified Progent professional, call 408-465-8400 or visit Contact Progent.

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