Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's certified professionals can provide a broad assortment of consulting and technical support help for IT environments based on any combination of Microsoft, Cisco, Apple Mac OS X, or Linux/UNIX platforms. Network support services offered to small companies in the Napa neighborhood by Progent's team of Microsoft and Cisco certified consulting professionals include:



  • Stealth intrusion checking is a key part of any comprehensive network security plan. Progentís security experts can run thorough unannounced penetration security tests without the knowledge of your organization's internal IT staff. Unannounced penetration checking shows whether current security defense systems such as intrusion detection warnings and event history analysis are correctly set up and actively observed.

  • For enterprise project management assistance, Progent offers access to veteran IT experts with years of background as IT project managers for application development, information technology deployment, and process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven project managers offer advanced management expertise to assist enterprise customers to adhere to best practices to ensure that major projects are successfully completed on time and within budget.

  • Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 and on-premises installations of Exchange. This permits you to have certain Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified Exchange consultants can assist you with any phase of designing, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical problems and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is carried out on time and within budget. To find out more about Progent's online consulting services for integrating Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

    Progent's Office Access consulting experts can provide economical remote consulting services for all releases of Office Access including desktop and browser-based versions and offers advanced assistance for Access application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers custom online training for Office Access application development and database administration.

  • Progent's specialists in Apple Mac technology can assist the creative aspect of Macintosh systems by providing support services and training in images, audio, and video. Progent's professionals can provide expertise in a variety of Mac programs including Photoshop, Illustrator, Apple Logic, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also assist you with discrete areas like scanning or digitizing audio or video or setting up an audio/video post production lab.

  • System Center 2016 delivers major improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center environment.

  • Progent's affordable after-hours online technical support program offers companies 24x7 availability of remote support from Progent's TRC. Services available outside standard business hours include fixing problems with Windows server products, Microsoft Windows desktop troubleshooting, assistance with Microsoft Office applications, network and system backup/restore, and fundamental routing and switching help for Cisco technology.

  • Progent is experienced in the architecture, setup, and integration of cohesive computer networks by combining advanced technology from a range of top hardware and software suppliers. Services offered by Progent include Microsoft technology consulting support, Cisco network products engineering services, consulting for Apple Mac OS X and Apple IOS platforms, Linux integration, BlackBerry and other smartphone integration, VMware vSphere and vCloud planning and deployment, Oracle DBA and development support, Citrix XenServer support, and Juniper/NetScreen firewall and VPN router configuration.

  • Progent follows a collaborative approach to network system problem solving. By leveraging years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can quickly and efficiently resolve even the most troublesome computer issues. Working with hundreds of customers and performing thousands of complex support and integration projects every year affords Progent an insight into which approaches are effective and which methods don't work.

  • In completing information technology projects for large organizations, Progent utilizes a phased method based on defined steps in order to meet budget constraints, project timeframes, and engineering objectives while minimizing network disruption. Progent's methodology uses proven industry project management standards based on the sound practices defined by the Microsoft Solutions Framework and includes scope definition, architecture proposals, pilot testing, design adjustment based on pilot experience, and expert production roll-out. All phases are fully documented to provide a comprehensive historical record of technical services delivered and to assist in future system management.

  • Progent's Microsoft Project and Project Online consultants can provide advanced remote and on-premises support for Microsoft Project Server and Project Online and for all Microsoft products that work in conjunction with Microsoft Project. Consulting support services offered by Progent include Microsoft Project Server integration, SharePoint Server 2013 migration consulting and development, SharePoint Server 2010 planning and deployment, SQL Server 2016 migration, SQL Server 2014 integration, Microsoft SQL Server 2012 management, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Microsoft Exchange Server 2010 maintenance, Office Excel and Office 365 Excel development, plus PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network consultants to help you to optimize your infrastructure to accommodate local, branch, at-home, and mobile users so that they can utilize Microsoft Project Server to collaborate securely and productively. Progent's security engineers can assist your IT team to plan and enforce security workflows that protect important business information without disrupting the efficient exchange of legitimate information.

  • Progent's eCommerce application software experts can help you to setup an e-commerce environment that is secure, dependable, and fast. Progent can also show you how to architect a web site that is closely integrated with your marketing and inventory databases to reduce the expense and improve the stability of on-line B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you design custom web applications based on standard development utilities or customize off-the-shelf software products so that they address your special business requirements. For database-driven web applications, Progent offers the services of Microsoft SQL Server programmers, Oracle programmers and database administrators, MySQL consultants, and Microsoft Access database application programmers.

  • System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines security and compliance settings control, inventories network assets, protects against corporate data leakage, performs network health monitoring, allows safe end-user self service, and offers a common point of control for managing multi-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Azure cloud integration experts can help businesses of any size with any aspect of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.



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If your small business is in Napa or anywhere in Napa County or Solano County and you require computer support, IT outsourcing, or high-level services from a Progent professional, call 707-603-2323 or visit Contact Progent.
















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