Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's Network Consulting Offerings in a Nutshell
Progent's Network Consulting expertise is geared towards small and midsize companies who require rapid and economical help for system availability, security, performance, or manageability. This brief list of professional services and technical experience will provide you with an idea of ways in which Progent can show you how to increase the business value of your information network.

• Progent supports ERP solutions through application experts who can support Microsoft Business Solutions, software from other vendors, and legacy software that provide financials, Enterprise Resource Planning, Manufacturing Resource Planning, project accounting, supply chain management, plus management applications for human resources, marketing, retail, and distribution.
  
  
• Progent offers Microsoft Windows 2003 Server cluster server support to help your company implement clustered server configurations that make possible 100% uptime, even for normal management tasks. This high-availability is possible because a single server in a cluster can be brought down for maintenance functions without impacting users. Clustering also allows information technology personal to perform important security updates during regular office hours without reducing user productivity.
  
  
• Microsoft MOM increases the availability of important applications by proactively identifying and helping to solve problems before they can impact a server. Microsoft Operations Manager can optimize network performance by checking predefined performance thresholds and usage patterns on key servers, allowing technical staff to be more proactive in adding performance-hungry resources and to eliminate problem areas before they cause serious network bottlenecks. However, installing Microsoft Operations Manager to take full advantage of this feature-rich monitoring software can be a challenge. With over five years of prior experience with the NetIQ technology upon which MOM is based, Progent's network consultants can help you chose appropriate MOM components, install and configure MOM, and create customized rules, scripts, reports and alerts for your company. Progent can also help document MOM's server monitoring policies and procedures.
  
  
• Progent charges a competitive rate for information technology consulting. Clients do not waste money with retainers or minimum commitments that can result in paying for support services that are never delivered.  Progent does not add a surcharge for after-hours or urgent service, and doesn’t charge for travel time except for urgent support where onsite time is less than 4 hours. Progent is experienced at supporting and troubleshooting networks remotely, which eliminates travel costs and minimizes lost productivity.
  
  
• Progent uses a team approach to network system problem escalation, making it possible to solve even the most difficult technical problems that can crop up periodically. By leveraging hundreds of man-years of expertise from Progent's Microsoft and Cisco-certified staff members, Progent can expediently and efficiently solve even the most troublesome network problems. Working with hundreds of customers and completing thousands of complex implementation and integration tasks every year affords Progent a great view on which approaches work and which don’t.
  
  
• Progent's CISSP certified security experts and CISM certified security experts can help you protect your Apple Mac network through expert services which include performing complete security audits, recovery from hacker attacks, setting up firewalls, implementing safe remote access, deploying automated applications for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for your enterprise and network environment.
  
  
• Progent's Macintosh networking experts can help you with a broad spectrum of IT infrastructure issues including system architecture, remote and mobile connectivity, internetwork compatibility, security, and emerging technologies such as VoIP and flexible wireless connectivity. Progent can help you setup Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network (SAN) solution. Progent can also provide certified professionals to support Cisco routers and network infrastructure.
  
  
• If you have a heterogeneous system environment with UNIX and Windows technology, Progent can offer network security consulting by providing a CISSP/CISA-certified consultant to help your entire organization in a broad range of security areas. CISSP Certification recognizes mastery of an international standard for information security. ANSI (American National Standards Institute) has endorsed the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Progent can provide a CISSP-certified consultant to help your company in a broad range of security areas including security management methodology, security architecture and models, access control systems and methodology, systems development security, operations security, physical security, cryptography, telecommunications, network and Internet security, enterprise continuity planning, and law, investigation and ethics.
  
  
• Whether it involves architecting system infrastructure, setting up or outsourcing a Help Desk, rolling out a new Exchange system, or building an on-line business application, outsourcing your system support services can contain expenses and risks, allowing network service expenses to grow in a more linear and controlled fashion than is possible by building up a large, all-purpose in-house information technology staff.
  
  
  
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If your small business is in Napa or anywhere in Napa County or Solano County and you are in need of computer help, IT outsourcing, or professional services from a Progent consultant:

Call 707-603-2323 or send email to information@progent.com