Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's network support services for small organizations in the city of Napa are focused on customers who require immediate and affordable help for network reliability, security, productivity, administration, or repair. The following short selection of Progent's engineering services and technical experience should give you an idea of how Progent can assist your company to enhance the competitive value of your information system.



  • Even if your IT budget is small, Progent offers cost- effective support packages that will give your network the reliability, protection, and functionality your business needs. Progent's optional Round-the-Clock Network Monitoring Services, combining the talent of experienced Microsoft and Cisco certified IT consultants, the most advanced network administration software, and economical service programs, will keep your line-of-business computer network software and servers up and running.

  • Progent's SQL Server application developers can assist your organization to create and support applications that utilize Microsoft's SQL Server database platform. Progent follows industry best practices to build scalable, easy-to-manage SQL Server applications and is able to work with a customer's management to complete programs in a cost effective and affordable manner. Progent for can help you to create SQL Server solutions by offering a broad array of consulting support services such as functional specs, logical and physical modeling, ETL development, T-SQL programming, software configuration, capacity planning, performance tuning, backup/recovery, partitioning, consolidation of stored procedures, synchronization mechanisms, security, and fault tolerance.

  • Progent's Cisco-certified SIP infrastructure consultants and CUBE configuration consultants can help you to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers affordable online or on-premises support to help you to migrate efficiently to an advanced unified communications environment that delivers fast ROI. Progent's Gold-certified Microsoft unified communications experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.

  • Cisco Unified Communications Manager (CUCM), previously named CallManager, is the foundation of Cisco's collaboration solution. CUCM and Unified Communications Manager Express (CME) offer a borderless IP-PBX solution by integrating tightly with unified messaging apps that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified CUCM consultants can help with any aspect of Unified CM support and troubleshooting in areas such as integrating Cisco VoIP phones and desktop video phones, reviewing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE support, designing UCS server failover solutions for high availability, and integration with Exchange Server.

  • VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent runbook for recovering services quickly after a breakdown. SRM supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also supports transparent testing for disaster recovery, updates and patches and can generate audit reports to verify complete service restoration, validate SLAs and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, configure, test and manage a DR solution powered by VMware SRM.

  • Progent's Cisco-certified CCIE network technology consultants can provide world-class online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small businesses and campus networks to giant data centers and service providers. Progent can assist you to deploy Cisco's continually improving switch solutions to realize the speed, scale, resilience, virtualization support, security and manageability demanded by your business. For information about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. For information about Progent's consulting and support for Cisco's Nexus Series of switches, refer to Cisco Nexus switch consulting and support services. To learn about Progent's support services for Cisco Meraki switches, refer to Meraki switches consulting and troubleshooting services.

    The current ASA 5500-X Series of firewalls with Firepower Services offer significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your business to plan, integrate, tune, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

  • Progent's disaster recovery professionals can help you design a disaster recovery strategy in case of a total system outage. Progent can show you how to create a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and drills so that if a disaster happens, you minimize network downtime. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, non-stop system architecture that addresses reliability issues covering a wide array of infrastructure technologies and processes. Progent's business continuity experts can assist you to prepare for the broader issues related to keeping your business functioning after a disaster by addressing not only information technology concerns but other issues like notifying key personnel, moving into temporary work space, acquiring emergency vehicles, finding substitute workers, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to create a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments using technology proven in Microsoft's massive Azure cloud.

  • Progent offers ERP and MRP consulting services through application professionals who can assist with for a wide selection of business applications including Microsoft Dynamics products, applications from other vendors, and legacy applications. Progent offers help for key categories of business software including accounting, ERP, MRP, project accounting, supply chain management, plus management applications for human resources, sales and marketing, retail, and distribution.

  • There are several hundred enterprise-grade Internet Data Centers in the San Francisco Bay Area and major cities throughout the United States, and Progent's colocation center consulting professionals can improve your systemís reliability and performance by helping you select a remote data center facility that addresses the specific needs of your company including geographic location, size, communications, affordability, and extra additional features and services. Progentís colocation center support services are intended for companies with hardware housed at colocation hosting facilities and in need of on-demand in-person assistance at the collocation site plus remote help from Microsoft and Cisco qualified professionals. Progent offers a selection of collocation center support services including system topology evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and communications networking, design and deployment of high availability systems, defining and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and planning fault tolerant server and storage cluster systems.

  • Progent offers the support of certified SQL Server 2012 consultants as well as experienced database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery specialists, and security professionals to assist your business to manage Microsoft SQL Server 2012 or execute a smooth migration to Microsoft SQL Server 2016.

  • Progent's Microsoft Project and Project Online consultants can provide comprehensive online and on-premises support for Microsoft Project Server and Project Online and for all Microsoft products that integrate closely with Microsoft Project. Consulting services provided by Progent include Microsoft Project Server and Project Professional integration, SharePoint 2013 migration planning and development, SharePoint Server 2010 planning and deployment, Microsoft SQL Server 2016 integration, SQL Server 2014 migration, SQL Server 2012 support, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange 2010 management, Excel and Microsoft Office 365 Excel application support, plus PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE engineers to assist you to enhance your infrastructure to support local, branch, at-home, and mobile workers so that they can use Microsoft Project Server to collaborate safely and productively. Progent's network security consultants can assist your IT team to define and enforce security policies that protect sensitive project data without disrupting the productive sharing of authorized information.

  • Lync Server 2013 allows businesses of any size to build a centrally managed and protected communications environment that supports the modern Bring-Your-Own-Device computing model with IM, real-time presence, web meetings with app sharing, and both IP-based and PSTN telephony across a broad range of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 consultants can help your company to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your management staff and end users. Progent offers expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook clients, Excel and PowerPoint. If you are already using Lync Server, Progent's Microsoft Skype for Business consultants can help you to design and implement out an efficient upgrade to Skype for Business.



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If your small business is in Napa or anywhere in Napa County or Solano County and you are in need of technical support, information technology outsourcing, or high-level expertise from a certified Progent engineer, call 707-603-2323 or visit Contact Progent.
















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