Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's experts can provide a wide selection of engineering and technical support assistance for IT environments based on any mix of Microsoft, Cisco Systems, Apple Mac, or Linux platforms. Services available to small and mid-size companies in the city of Napa by Progent's team of Microsoft and Cisco certified consulting experts include:



  • Progent provides live online webinar training seminars. Virtual interactive webinars provide a convenient and low-cost way for teaching your IT personnel to operate a wide range of important applications such as Office and Office 365 Excel, Microsoft Office Word, PowerPoint, MS Office Access, Office Outlook, Microsoft Office Publisher, Microsoft Office Project, Visio, and Great Plains. Progent also offers customized onsite training for clients in the San Francisco Bay Area and larger cities throughout the United States.

    Progent's Office Access consulting experts offer economical remote support for all releases of Microsoft Access including desktop and browser-based versions and offers advanced assistance for Access application programming, database migration, performance optimization, report design, and troubleshooting. Progent also can provide tailored webinar classes for Access development and database management.

  • Microsoft supports seamless hybrid ecosystems that combine Office 365 and on-premises installations of Exchange. This permits you to have specific Exchange mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified Exchange consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional support to help you through stubborn technical problems and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on schedule and within budget. To learn more about Progent's online consulting services for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration with on-premises Exchange.

  • VMware Server is a free virtualization product that installs as an application on Linux and Windows Servers. VMware Server enables companies to segment a single server into multiple virtual machines and to test virtualization with minimal monetary outlay. vSphere Hypervisor (ESXi) is a free product that installs without a host OS. VMware vSphere Hypervisor is ideal for programmers, workgroups, and satellite offices who wish to facilitate application development, evaluate software in economical virtual environments, run outdated operating systems, simplify server deployment, and run demanding application programs such as email, SQL, and accounting. Progent's skilled VMware Server consultants can help you with VMware Virtual Server, VMware ESX Server, and VMware VirtualCenter so your company can take advantage of VMware server optimization.

  • Progent offers online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) engineer to assist you to plan, deploy, manage and repair unified communications networks that incorporate Cisco Unified Communication technology in a centralized, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have in-depth backgrounds supporting Cisco Unified Communications Manager and CallManager, IP voice and video phones and soft phones, wireless IP phone solutions, Unified Communications applications such as Cisco Jabber and WebEx Meeting Center, Cisco's teleconferencing products, and collaboration gateways.

  • Microsoft SQL Server 2016 introduces major improvements in performance, scale, data security, uptime, BOYD support, and integrated business intelligence. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-resident resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide remote and on-premises support to help businesses of any size to design, deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).

  • Progent's Microsoft-certified Windows Server 2012 R2 support experts can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management, team, create an enterprise-wide security strategy, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.

  • Progent's Amazon AWS cloud planning and integration consultants offer affordable remote consulting to help companies of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy all-cloud or hybrid environments that efficiently integrate Amazon AWS resources. Progent can provide occasional consulting or Progent can deliver project management outsourcing to help you migrate smoothly to the Amazon AWS platform.

  • Progent has created a white paper that summarizes the benefits businesses of any size can derive from outsourcing or co-sourcing IT services from Progent. Progent's IT Outsourcing and Co-sourcing report describes Progent's proven service delivery paradigm for IT support that ranges from router troubleshooting to full-service application development. The white paper also shows ways that Progent's outsourcing support services can assist clients to cut costs, accelerate productivity, and enhance the value of their information system. To see Progent's white paper, click: Benefits of Outsourcing and Co-sourcing Network Support from Progent.

  • Progent's wireless solutions consultants offer wide-ranging expertise in the implementation and support of wireless information technology and can help you to plan, deploy, manage and troubleshoot wireless solutions that are secure, robust, expandable, easy to administer and operate, ready to handle your critical workloads, and seamlessly integrated into hybrid cloud networks. Remote and on-premises support offered by Progent span a selection of wireless solutions and include smartphone management, Wi-Fi network design and deployment, wireless site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.

  • Progent offers online access to an Oracle certified consultant for Oracle DBA services or an Oracle software programmer. Progent can assist your business to develop efficient mechanisms for critical Oracle DBA tasks such as performance tuning, backup/recovery strategies, and database security, or train your IT staff how to use industry best practices for streamlining major administration tasks. Progent can in addition offer the support of a PL/SQL programmer to help you to build, tune, troubleshoot, or port Oracle programs that can vary from business reports to database-powered web commerce sites. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune current SQL code using Oracle's SQL Access Advisor.

    Microsoft Windows Server Essentials is an affordable, versatile platform that allows small businesses to transition from the traditional physical in-house datacenter to the contemporary hybrid computing paradigm that includes on-premises and cloud-hosted software and infrastructure. Progent's Microsoft Gold-certified Windows Server Essentials consultants can provide cost-effective online consulting and technical support for Microsoft Windows Server Essentials. Progent can assist you to evaluate the potential business benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud design for your computing environment. Progent can provide full-service project management to help you design and carry out an efficient move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers ongoing consulting help, technical support, and customized training. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Azure cloud integration consulting services.)

  • Progentís Wireless Site Survey assists you to plan and install a WiFi wireless network optimized for your environment, providing you a WLAN that has the coverage, speed, load-handling capability, Quality of Service, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service. Progentís onsite survey features physical walkthroughs, spectrum and security audits of your existing WLAN, analysis of your buildingís floor plans, testing for radio frequency contention, RF propagation modeling, selection of optimum placement for customer-specified Wi-Fi Access Points such as Cisco Aironet access points, Meraki cloud-managed APs and Apple AirPort products, and a detailed document defining the new wireless network.



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If your small business is in Napa or anywhere in Napa County or Solano County and you need computer help, IT outsourcing, or top-level expertise from a Progent professional, call 707-603-2323 or visit Contact Progent.
















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