Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's experts knows how to deliver a broad array of engineering and technical support help for IT environments powered by any combination of Windows, Cisco, Apple, or Linux technologies. Network services available to small organizations in the Napa area by Progent's staff of seasoned consulting experts include:



  • Progent can provide affordable access to an Oracle certified consultant for Oracle DBA services or an Oracle application developer. Progent can help you to create efficient mechanisms for critical Oracle database administration tasks including database tuning, backup/recovery processes, and database protection, or mentor your IT personnel how to follow industry leading practices for simplifying major management tasks. Progent can in addition provide the services of a PL/SQL developer to help your company to build, tune, troubleshoot, or port Oracle applications that can vary from business reports to database-powered web commerce sites. Progent has experience using SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune current SQL programs using Oracle's SQL Tuning Advisor.

    Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These enhancements affect key areas including manageability, availability, compliance, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible business benefits of migrating to Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Microsoft Exchange 2013.

  • Microsoft Lync Server 2013 enables organizations of any size to build a centrally managed and protected communications environment that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, web conferencing with application sharing, and both IP-based and PSTN telephony enabled for a wide range of stationary PCs and handheld clients. Progent's certified Lync Server 2013 consultants can help you to assess the advantages of Lync 2013, create an in-house, cloud-based (with Microsoft Lync Online) or hybrid topology appropriate for your current and future goals, implement Lync 2013 in a way that expedites your ROI, and deliver custom webinar and on-premises training to your IT staff and end users. Progent offers expertise in critical pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with key Office and Office 365 apps including Outlook clients, Excel and PowerPoint. If your organization is currently running Microsoft Lync Server, Progent's Microsoft Skype for Business Server experts can assist you to plan and implement out an efficient upgrade to Skype for Business.

  • Progent's consultants for Apple Mac technology can assist the creative aspect of Macintosh environments by offering consulting services and education in graphics, sound, and video. Progent's consultants can offer help in a range of Mac OS X desktop programs such as Photoshop, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with discrete projects like scanning or digitizing audio or video or setting up an audio post production lab.

  • Progent's simple per-minute billing policy has complex contracts, retainers or hidden charges. Many other support companies have minimum charges or other extra charges that increase service. For remote support from Progent during regular working hours, you pay only for the time spent working on your issue. If it only takes ten minutes to solve your issue, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay exclusively for the time when Progent's consultant is actually on premises solving your issues. Just Progent's value priced per-minute rate. For emergency same-day onsite service calls, you might have to pay for our engineer’s travel time, but never an increased emergency rate. Because Progent maintains a large pool of consultants located throughout the entire San Francisco Bay Area service territory, an available engineer is usually close by to assist. Progent can also provide on-premises service to most zip codes in the United States within 24 hours of receiving a support request.

  • Internet Information Services (IIS), included with Windows Server and Windows desktop, is a powerful server role for web site hosting and application programming. The new versions offer improved security, reliability, scalability, and troubleshooting while incorporating significant improvements in automated administration. A variety of popular extensions to IIS have been integrated into newer releases including the rules-based Request Filter Module (formerly known as URL Scan), which is able to prevent potentially harmful HTTP requests from being executed by web applications. Progent's IIS experts can assist you to deploy IIS and the latest extensions to IIS Manager such as the GUI for controlling ASP.NET programs.

  • Progent's Microsoft-authorized Microsoft SharePoint Server 2010 specialists and Microsoft SharePoint 2007 experts can assist you to rationalize the economic case for deploying the latest release of SharePoint Server, advise you on the most sensible version of SharePoint Server for your application, provide setup and deployment expertise, assist you to install Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint Server, design a company-wide security strategy that includes portal technology, and deliver maintenance and Help Desk services.

  • Progent's Microsoft certified Windows 7 migration engineers can assist you to manage and maintain Windows 7 PCs. Progent can also show you how to evaluate the likely strategic value of adopting Microsoft Windows 8.1 or Windows 10. If it makes sense for your business strategy to upgrade, Progent's Windows 8 upgrade engineers and Windows 10 integration consultants can help you to design and execute an efficient migration to a more current version of Windows.



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If your small business is in Napa or anywhere in Napa County or Solano County and you require computer support, IT outsourcing, or advanced services from a Progent consultant, call 707-603-2323 or visit Contact Progent.
















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