Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's IT consulting for small businesses in the Napa area are concentrated on clients who need fast and affordable help with network stability, security, efficiency, administration, or recovery. This brief list of Progent's engineering support options and networking expertise should give you a sense of how Progent can assist you to enhance the business value of your computer system.



  • Progent's Test and Training Lab located at the QTS Data Center in Sacramento, California is available for piloting mission-critical applications, developing efficient migration procedures, evaluating and tuning performance, planning or validating business continuity solutions, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent clients who lack adequate internal resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network projects on schedule.

  • In addition to providing Microsoft Dynamics business solutions support, Progent also can provide Macola Financials help, MAS 90 ERP programming and consulting, and QuickBooks Enterprise Edition training.

    Progent has been providing SharePoint consulting services since the first product was released over a decade ago, and Progent has the breadth and depth of IT knowledge to help organizations of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft Gold-certified consultants can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; determine if an on-premises, Cloud-based or hybrid configuration is best suited for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can help in specific jobs related to your SharePoint 2013 deployment.

  • Progent's Microsoft-certified Windows 8.1 experts can deliver a range of IT outsourcing and co-sourcing services to assist organizations of all sizes to deploy, administer, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to design and configure test environments to assess Windows 8.1 and plan and manage Windows 8.1 migration plans based on proven methodologies.

  • Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams set up and optimize numerous key pieces of your Wi-Fi infrastructure such as wireless access points, routers, wireless LAN controllers, and management software. Progent's wireless IP phone configuration and troubleshooting consultants offer remote and onsite assistance to help your organization build and maintain a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.

  • Progent offers live online webinar training seminars. Virtual online webinars provide a convenient and affordable way for teaching your IT workers to use a wide selection of key software products such as Microsoft Office and Office 365 Excel, Microsoft Office Word, MS Office PowerPoint, Microsoft Office Access, Microsoft Office Outlook, Office Publisher, MS Office Project, MS Office Visio, and MS Dynamics GP. Progent also offers customized on-premises education for clients in the San Francisco Bay Area and major cities throughout the U.S.

  • Virtualization techniques enable IT organizations to operate several virtual servers on one physical computer. Common applications for virtual servers include hardware consolidation, low-cost hosts for programs that require outdated operating systems, and economical isolation of application programming or testing environments from on-line ones. Progent's virtual server engineers can provide Windows Server 2012 R2 network and server virtualization consulting, Windows 2008 Hyper-V Virtualization consulting, VMware vSphere virtual machine integration services, and Citrix XenServer virtual server support. Progent can deploy virtual servers to optimize performance, fault tolerance and ease of administration while simultaneously lowering expenses; suggest and test disaster recovery strategies that reduce productivity loss in case of a major failure; and deliver ongoing maintenance, troubleshooting, and engineering assistance as virtualization technology advances.

  • The Help Desk Call Center service delivery model used by Progent gives small businesses an efficient option to replace reliance on independent consultants by offering broad technical knowledge shared by all support groups, optional 24x7 access to emergency help, escalation capability to world-class specialists for solving even the most intractable issues, support consistency and dependability, prompt follow-up overseen by seasoned service administrators, a selection of convenient ways for initiating support jobs, plus excellent process visibility made possible by trouble ticket updates and available through a web-based portal.

  • Progent's Exchange hosting and management services provide a world-class data center with redundant power and environmental control systems, round-the-clock staffed security and operations center, and failover connections to tier-1 Internet service companies. Hosted Exchange servers are configured as virtual servers for service continuity, smooth expandability, and rapid recovery. Progent's services include integration with your network, connectivity with mobile computing devices, continual tracking of efficiency and security, spam and virus filtering, security update and service pack control, Help Desk support, daily data backup, and comprehensive messaging management support.

  • Progent's wireless integration consultants offer wide-ranging expertise in the integration and maintenance of wireless information technology and can help you to plan, deploy, administer and repair wireless ecosystems that are compliant, resilient, scalable, simple to administer and operate, able to support your critical workloads, and seamlessly incorporated into hybrid cloud environments. Remote and onsite support provided by Progent cover a variety of wireless solutions such as smartphone integration, Wi-Fi infrastructure planning and deployment, wireless site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

    Progent's Microsoft Office Word and Office 365 Word experts can provide a wide range of affordable remote consulting services to assist your organization to manage and troubleshoot your current Microsoft Word environment or help you to move to a current version of Microsoft Office Word. Services offered by Progent's Word experts include VBA programming, identifying and resolving compatibility problems between different releases of Office Word, integrating Word with different Office apps like Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone synchronization, and remote Microsoft Office Word training classes customized for your special requirements.

  • Progent has a long background delivering a broad range of remote network consulting and emergency troubleshooting services to local governments and schools throughout the United States. Progent is among the pioneers in providing advanced online network support and has provided network support to organizations in every state. (Refer to Progent's customer testimonials.) Progent's online IT support for local governments saves travel expenses and solves problems faster than on-premises service calls.



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If your small business is in Napa or anywhere in Napa County or Solano County and you are looking for computer assistance, information technology outsourcing, or top-level services from a Progent engineer, call 707-603-2323 or visit Contact Progent.
















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