Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's certified professionals can provide a broad range of consulting and support assistance for information networks based on any combination of Microsoft, Cisco, Apple Mac OS X, and Linux platforms. Services available to small and mid-size companies in the city of Napa by Progent's team of Microsoft and Cisco certified engineering professionals include:



  • Progent has a long background providing a broad range of online IT support and urgent repair services to local governments and schools throughout the United States. Progent is one of the industryís pioneers in providing expert remote network support and has provided IT solutions to clients in all 50 states. (Check out Progent's client testimonials.) Progent's online computer consulting for local governments eliminates travel costs and solves problems faster than on-premises service calls.

  • Progent offers the services of an accredited video conferencing consultant with an extensive background deploying technology from the major video conferencing/telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can help your company to design, install, expand, or troubleshoot a video conferencing solution that preserves your investment and maximizes the business value of your information system. Progent can also provide the services of infrastructure consultants able to assist companies of any size to create and maintain a network that delivers the speed, dependability, protection, and scalability required to support your video conferencing/telepresence solution.

  • Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to offer a unified solution for deploying and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consultants can help businesses of any size with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate efficiently from older versions of Virtual Machine Manager, develop workflows for building and installing VMs and VM hosts, design high-availability scale-out clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of new technologies like Storage Replica and Shielded VMs. Progent's certified hypervisor experts can provide world-class Hyper-V consulting and VMware ESXi support.

  • There are hundreds of enterprise-class colocation centers in the San Francisco Bay Area and larger cities across the United States, and Progent's Internet data center expert consultants can enhance your network's redundancy and performance by helping you select a remote data center facility that meets the particular requirements of your business such as geographic location, space, connectivity, budget, and extra additional features and services. Progentís data center support services are designed for companies with equipment housed at colocation hosting facilities and in need of timely in-person help at the collocation facility plus online support from Microsoft and Cisco qualified professionals. Progent offers a variety of colocation center consulting services such as system architecture evaluation, Windows and UNIX server integration and support, tech support for server and communications networking, design and deployment of high availability systems, defining and implementing layered security structures, firewall integration and support, designing load balancing solutions, and creating fault tolerant server cluster systems.

  • Progent's MySQL software developers, database architects, and database administrators can provide affordable remote database administration or software development support and can help organizations of all sizes to configure and maintain MySQL within a dependable network infrastructure that offers high levels of performance, expandability, and security. Progent also has proven skill helping companies port databases from Oracle to MySQL.

  • The cumulative service reports created for your company by Progent help you avoid becoming dependent on an individual consultant. Progent's comprehensive reports of support provided makes it possible for one Progent technical team member to resume where another consultant left off while reducing time lost getting up to speed on your system situation. Thorough service documentation also give your internal IT staff a better grasp of important technical problems surrounding your system and offer hints about how to prepare for and solve problems in the future. Because of this, Progent's service reports are a vital aspect of Progent's philosophy of knowledge transfer to customers. An additional benefit of Progent's service documentation policy is that your business can more sensibly build up an internal network services group if and when it appears to be economical to do so. Also, good service documentation enables you to transfer to a new support organization if you grow dissatisfied with Progent's value proposition.

  • Progent's data backup engineers offer consulting support for a broad range of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops as well as laptops and handhelds. Progent offers help for leading backup products including Acronis Backup and Recovery, Barracuda Backup and disaster recovery, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, DoubleTake/Carbonite, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can help your company to deploy, enhance, or maintain backup solutions for a variety of topologies such as on-premises, edge to datacenter, cloud, or hybrid.

    Progent's Cisco Meraki Wi-Fi AP consultants offer online and onsite support to assist businesses of any size to design, deploy, maintain, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including switches, routers and firewalls to build a seamless network infrastructure that provides identical access, performance, security compliance, ease of management and availability for wired and wireless users irrespective of their mobility or device. (Check out Meraki switches consulting and troubleshooting services.)

  • Progent can help you utilize Microsoft Windows Services for UNIX (SFU) or SUA to achieve co-existence between Windows and Linux/UNIX networks. SFU achieves interoperability between Windows Server and various versions of UNIX/Linux including Solaris 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows folders via NFS and integrated authentication in native Windows Server Active Directory environments. SFU's Interix subsystem includes a full set of UNIX/Linux utilities and shells, support for a single rooted file system, and a software development package for porting applications.

  • Virtualization allows multiple logical computers or "machines" to operate in safe isolation from each other on a single physical host computer. Virtualization reduces capital and operational expenses, allows an assortment of operating systems to access the same compute and storage resources, streamlines provisioning and teardown, enhances availability, and allows as-needed resource assignment, which is a key enabler for public and private clouds. Progent's virtual server consultants offer Windows 2016 Hyper-V local and cloud integration, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network virtualization support services, Windows Server Hyper-V Virtualization consulting, VMware vSphere and vCloud planning and deployment, VMware NSX Network Virtualization architecture and management, and Citrix XenServer assistance. Progent can deploy virtual machines to maximize performance, reliability and ease of administration while at the same time cutting costs; suggest and verify business recovery plans that minimize downtown in case of a catastrophe; and deliver ongoing support, troubleshooting, and engineering assistance as virtualization technology evolves.

  • Progent's engineering services for high availability networks for small companies offer Microsoft and Cisco-certified network professionals who can help you implement a robust network that includes key technologies and processes for mission critical environments. Progentís consulting professionals can help your company to configure a system infrastructure with features that include fault tolerant Internet connections, network load balancing, zero-downtime data centers, fault tolerant interoffice connections, and high-reliability multi-site networks. Progent also assist your company to generate a disaster recovery plan and to install and validate mechanisms that facilitate rapid, fail-safe disaster recovery.

  • The latest edition of MS Dynamics NAV offers several new features including specialized Role Centers, improved management information and reporting options, and advanced workflow support. Progent's Dynamics NAV software experts can provide software development, integration and debugging support to enable you to take advantage of Microsoft Dynamics NAV. Progentís consultants can assist you to connect Microsoft Dynamics NAV to additional services and programs. Also, Progent can help you to create and analyze databases so you can enhance your understanding of your business, attract additional clients, refine your marketing campaigns, and form productive partnerships.

  • Progent's SQL Server application programmers can assist you to create and support applications based on the SQL Server RDBMS. Progent adheres to industry best lifecycle management practices to build efficient, easy-to-manage SQL Server database applications and is able to work with a client's management to complete projects in a cost effective and cost-effective way. Progent for can assist you to create SQL Server applications by providing a wide selection of professional support services including requirements analysis, database modeling, data migration, T-SQL coding, software installation, storage management, performance tuning, backup/recovery, clustering, consolidation of stored procedures, synchronization mechanisms, security, and disaster recovery/business continuity planning.



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If your small business is in Napa or anywhere in Napa County or Solano County and you are looking for computer support, information technology outsourcing, or advanced expertise from a certified Progent professional, call 707-603-2323 or visit Contact Progent.
















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