Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's certified professionals knows how to deliver a wide range of engineering and technical support assistance for computer environments powered by any mix of Microsoft, Cisco, Apple, and Linux platforms. Support services offered to small and mid-size companies in the Napa neighborhood by Progent's staff of Microsoft and Cisco certified consulting experts include:



    Microsoft SQL Server 2014 incorporates significant enhancements in key areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft Gold-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services that include system design, configuration, management, remediation, and software development expertise to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment. If you are already using Microsoft SQL Server 2014, Progent can assist you to carry out an efficient upgrade to SQL Server 2016.

  • In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers companies expert help for products from other major Firewall and VPN vendors including Check Point Software, WatchGuard, Juniper/Netscreen, SonicWALL, and Symantec-Raptor. Progent can help you create a detailed security plan and choose appropriate products from a variety of vendors to achieve your security goals while staying within your spending limits.

  • System Center 2016 Data Protection Manager (SCDPM 2016) offers small and mid-size organizations near-continuous backup and simplified restore functions for Microsoft networks. SCDPM 2016 delivers application-sensitive backup for key workloads like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with VMs hosted by Hyper-V and VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft certified DPM 2016 consulting experts can assist you to design, implement, administer, and troubleshoot a multi-site backup/restore solution built around DPM 2016. Progent can help you to migrate from a previous release of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can deliver as-needed guidance to help you through challenging issues or provide end-to-end project management support to help you complete your Data Protection Manager 2016 deployment on schedule and on budget.

  • Progent's Cisco-certified CCIE network technology consultants can provide world-class remote and onsite support for Cisco's Catalyst, Nexus and Meraki families of managed switches for environments that run the gamut from small or midsize businesses and campus LANs to giant data centers and service providers. Progent can assist you to implement Cisco's continually evolving switching technology to realize the throughput, expandability, availability, virtualization, security and ease of management needed by your organization. For information about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, refer to Catalyst switch consulting and support services. To learn about Progent's consulting services for Cisco's Nexus line of data center switches, see Nexus switch consulting and support. To find out about Progent's support for Meraki switches, visit Meraki switches consulting and troubleshooting services.

    Microsoft Dynamics GP 2015 R2 features a new design that improves cloud integration, supports popular handheld devices, allows single sign-on with Azure Active Directory, and strengthens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants offer the depth and breadth of knowledge and hands-on experience to address the many IT and business challenges involved with upgrading to Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the business value of your investment in this mission-critical product.

  • Progent's simple by-the-minute billing policy requires no complex contracts, retainers or hidden fees. Many competitors have minimum charges or other additional fees that drive up support costs. For remote support during normal business hours, you only pay for the actual time spent working on your problem. If it only takes ten minutes to resolve your problem, then you are only billed for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you are charged exclusively for the time when Progent's consultant is actually on premises working on your problems. Just Progent's competitive per-minute rate. For urgent same-day onsite service calls, you may be charged for our consultant's travel time, but not a higher emergency rate. Since Progent has a large pool of expert consultants located throughout the entire Northern California service territory, an available expert is usually close by to help. Progent can in addition dispatch onsite service to the majority of zip codes in the United States within one business day of receiving a support call.

    Progent's Microsoft Exchange Server 2016 experts can help you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

  • Progent has provided remote technical consulting assistance to organizations in every state in the country. Many of these clients have expressed their high regard for Progent via testimonials to the excellence of Progent's service staff. Take a look at Progent's customer testimonials to see what people say concerning the high level of Progent's consulting services.



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If your small business is in Napa or anywhere in Napa County or Solano County and you are looking for technical help, IT outsourcing, or high-level services from a Microsoft or Cisco certified professional, call 707-603-2323 or visit Contact Progent.
















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