Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's experts knows how to provide a broad range of engineering and technical support assistance for information networks powered by any combination of Windows, Cisco, Apple macOS and OS X, or Linux platforms. Network support services offered to small and mid-size businesses in Napa by Progent's team of seasoned consulting professionals include:



  • Progent offers the support of a certified video conferencing and telepresence consultant with an extensive background integrating products from the major telepresence vendors such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist you to plan, install, expand, or troubleshoot a video conferencing environment that preserves your current investment and maximizes the business value of your information system. Progent can also provide the services of network infrastructure engineers who can assist businesses of all sizes to create and maintain a communications network that delivers the speed, reliability, protection, and scalability you need to accommodate your video conferencing/telepresence solution.

  • Progent's Microsoft certified Windows 7 upgrade consultants can help you to manage and troubleshoot Microsoft Windows 7 PCs. Progent's consultants can also show you how to estimate the likely business value of moving to Microsoft Windows 8.1 or Windows 10. If you decide that it makes sense for your business strategy to upgrade, Progent's Windows 8 upgrade engineers and Windows 10 integration experts can assist your IT organization to plan and implement a non-disruptive deployment of Windows 10.

  • Progent has a long background delivering a broad range of remote network support and emergency troubleshooting services to local governments and schools across the U.S. Progent is among the industry’s pioneers in delivering advanced online network consulting and has delivered network support to clients in every state. (Check out Progent's client testimonials.) Progent's online computer support for local governments saves travel expenses and solves issues more quickly than onsite support.

  • GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of IT security experts. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for all of the security capabilities covered within the GIAC accreditation such as auditing infrastructure vulnerability, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions for compliance with regulatory requirements for reporting events.

  • Progent's consultants for Mac technology can support the creative sides of Apple macOS and OS X systems by offering consulting services and education in images, audio, and video. Progent's consultants can provide expertise in a range of Apple macOS and OS X desktop applications including Photoshop, Illustrator, Logic Pro, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also help you with specific areas such as digitizing audio or video or building a video post production lab.

  • Progent has written a white paper that details the benefits businesses of all sizes can derive from outsourcing or co-sourcing network consulting from Progent. Progent's IT Outsourcing and Co-sourcing white paper describes Progent's unique service delivery model for IT consulting that can range from router troubleshooting to advanced application development. The white paper also shows ways that Progent's outsourcing services can assist clients to save money, improve productivity, and increase the value of their information system. To see Progent's white paper, click: Benefits of Outsourcing Network Support from Progent.

  • Progent can provide your small business online access to Microsoft Exchange Server 2016 migration support, Microsoft-certified Exchange Server 2013 integration consultants, Exchange Server 2010 consultants and Microsoft Exchange 2007 experts to create a fault-tolerant email system that includes secure email connectivity throughout your company. For mobile workers with portable devices, Progent offers Apple iOS and Android smart phone integration support and RIM Blackberry management consulting.

  • Even if your Information Technology budget is minimal, Progent offers cost- effective support packages that will give your network the reliability, security, and functionality your business requires. Progent's optional 24x7 Network Monitoring and Reporting service packages, leveraging the talent of experienced Microsoft and Cisco authorized IT engineers, the most advanced network administration applications, and comprehensive service programs, will keep your mission-critical network applications and servers up and running.

  • Progent offers Microsoft System Center 2012 Configuration Manager (SCCM 2012) design and installation, Microsoft System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Microsoft Intune expertise to centralize and simplify the administration of your desktops and web-facing tablets and smartphones. Progent can help you to upgrade efficiently to SCCM 2016 from a legacy device and application management solution or help you to modify your existing SCCM 2016 ecosystem to accommodate your evolving IT requirements.

  • Progent's MS Exchange hosting support services provide a world-class data center that features redundant electrical and cooling systems, 24x7 site security and IT support center, plus failover access to Internet backbone service companies. Hosted Exchange servers are configured as virtualized machines for high availability, smooth expandability, and fast recovery. Progent's services feature complete incorporation with your network, connectivity with handheld computing products, continual monitoring of efficiency and network security, spam filtering, patch and service pack control, Help Desk Call Center support, daily backup, and full messaging management services.

  • Windows Server Essentials is a value-priced, versatile operating system that allows small organizations to transition from the older physical in-house datacenter to the modern hybrid computing model that includes local and virtualized cloud-hosted resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consultants offer budget-friendly remote consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based design for your network environment. Progent offers comprehensive project management support to help you design and carry out a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting help, technical support, and training. (Find out about Progent's Office 365 integration solutions with on-premises Exchange deployments and Azure integration consulting.)



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If your small business is in Napa or anywhere in Napa County or Solano County and you are in need of technical assistance, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 707-603-2323 or visit Contact Progent.
















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