Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's computer support for small companies in the city of Napa are concentrated on customers who need immediate and economical help with system reliability, security, efficiency, manageability, or repair. The following short list of Progent's engineering services and practice areas should give you an idea of the ways Progent can help you to enhance the business value of your computer system.



  • Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE configuration experts can assist organizations of any size to plan, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers cost-effective online or onsite support to help businesses to migrate smoothly to a productive unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for access to a SIP PSTN trunk.

  • Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to create a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN calling across a wide assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts can assist your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your current and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your IT team and users. Progent offers expertise in critical pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with key Office and Office 365 apps such as Outlook clients, Word and PowerPoint. Progent's Skype for Business Server experts can also help you to plan and carry out a smooth migration to Skype for Business.

  • For advanced project management support, Progent can provide access to senior information technology experts with years of experience as technology project managers for application development, business technology deployment, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer advanced management skills to help enterprise clients to adhere to best practices to make sure strategic projects are successfully completed on time and on budget.

  • Microsoft Internet Security and Acceleration (ISA) Server and its replacement Forefront TMG are discontinued software platforms that include an application-layer firewall able to protect networks from external and inside attacks. Both of these products perform in-depth inspection of network protocols to uncover attacks that routinely eluded early-generation firewalls. Microsoft ISA Server was replaced by Forefront TMG 2010, which was built on ISA Server's architecture while providing a number of enhanced features. Forefront TMG has subsequently been retired by Microsoft, and the gateway security features offered by the platform are now usually taken over by purpose-built physical devices from vendors such as Cisco, Check Point, Juniper and WatchGuard. (See ASA 5500-X Firewall with Firepower Services integration and management.) Progent offers advanced Microsoft Forefront TMG support services and Microsoft ISA Server 2006 consulting services to help you maintain and troubleshoot your older firewalls, and Progent can help you to migrate smoothly to a more current firewall solution by providing system design, configuration, optimization, IT staff training and troubleshooting.

  • Progent has provided remote IT consulting service to organizations in each state in the country. Many of these clients have shown their appreciation to Progent through testimonials to the high quality of Progent's support staff. Take a look at Progent's customer testimonials to learn what they have said about the quality of Progent's network support services.

  • Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting to help organizations of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

  • Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.

  • Progent's low-priced after-hours online technical support program offers companies 24x7 availability of remote support from Progent's Technical Response Center (TRC). Support services offered beyond standard work hours include fixing problems with Microsoft server products, Microsoft Windows desktop support, assistance with Microsoft Office programs, system backup and recovery, and fundamental routing and switching help for Cisco technology.



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If your small business is in Napa or anywhere in Napa County or Solano County and you require computer help, information technology outsourcing, or top-level services from a certified Progent professional, call 707-603-2323 or visit Contact Progent.
















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