Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's Network Consulting Services at a Glance
Progent's Information Technology Support expertise is geared on small and midsize companies who need fast and affordable assistance for system reliability, protection, efficiency, or maintenance. The following abbreviated list of consulting support and information technology experience will give you a sense of how Progent can show you how to enhance the business advantage of your information system.

• Features of Progent's Information Technology outsourcing packages include system assessment to ensure that your environment meets professional standards of security and remote access, 24 x 7 network monitoring using Operations Manager to identify problems before they impact your organization, optional Helpdesk Services from Progent's consulting experts, security auditing to help protect your network from hackers, installation of Service Packs and security updates for servers and applications, discounts on Progent’s on-site support services, and access to Progent’s group of Microsoft-certified system engineers and technicians.
  
  
• If you are a UNIX or Linux developer, Progent can help you consolidate servers and improve return on your investment in fault-tolerant hardware by setting up a virtual infrastructure with products such as VMware. A virtual infrastructure allows UNIX/Linux application developers working in a predominantly Microsoft-based environment to consolidate costly computing resources by partitioning servers into secure, isolated segments that are easy to administer and can inexpensively and safely support a variety of development systems including Linux and UNIX. Progent's computer network experts can help you designing solid physical and virtual network infrastructures that are perfect for developing and validating new applications.
  
  
• Progent's expert certified consulting staff offer customized training on complex, mission-critical technologies or applications for which your organization feels the need for in-house IT expertise. Progent's knowledge transfer consulting to your internal IT team makes good business sense in areas such as Microsoft AD, Exchange Server 2007, ISA Server, or Cisco-based network infrastructure and VoIP technologies.
  
  
• Even if your Information Technology budget is small, Progent offers value oriented support packages that will give your network system the reliability, features and functionality your business needs. Progent's 24x7 Network Help combine the talent of some of Northern California's most experienced Microsoft-certified and Cisco-certified IT consultants, the latest network management software, and cost-effective service packages to keep your line-of-business network applications and servers up and running.
  
  
• Progent can help you setup Microsoft Windows Services for UNIX to achieve co-existence between Windows and Linux networks. SFU provides interoperability between Windows Server 2003 and various versions of Linux/UNIX including Solaris 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows server folders via NFS and improved authentication in native Windows Server 2003 AD environments. SFU's Interix subsystem includes a complete set of UNIX utilities and shells, support for a single rooted file system, and a application development kit for porting applications.
  
  
• Web custom software development services available through Progent's Experts Team include web software development, web site project management, Microsoft ASP and Microsoft .NET programming, graphics design and creation, and one-on-one training in Microsoft FrontPage. Progent can also provide expert consultants who can you design and deploy custom web commerce solutions.
  
  
• Progent's easy hourly engagement model has complicated contracts, retainers or hidden fees. Many other companies have minimum billable time or other extra fees that drive up support costs. For remote support from Progent, you only get charged for the actual time spent working on your problem. If it only requires ten minutes to resolve your problem, then you only pay for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you are charged only for the time when our team member is actually onsite solving your issues. We only charge a modest $35/visit on-site charge. No other travel fees or expenses. Just our competitive hourly rate. For urgent same-day on-site service calls, you might be charged for our engineer’s travel time, but never an increased emergency rate. Because Progent has a large pool of engineers located throughout the entire Northern California service territory, an available expert is usually close by to help.
  
  
• Progent is experienced in the architecture, configuration, and integration of cohesive networks by combining advanced technology from a pool of top hardware and software vendors that include 3COM, Adaptec, Axent, RIM Blackberry Wireless, Checkpoint, Cisco, Computer Associates, HP/Compaq, Dell Computers, IBM, Lucent, Linksys, Netgear, Netopia, Nortel, SMC Networks, Trend Micro, VERITAS, and WatchGuard.
  
  
• Progent can help you create, justify and implement a plan to successfully migrate to Microsoft Windows 2003 from Microsoft Windows 2000 Server. For small businesses in California, Progent's Microsoft-certified staff members offer computer help and network consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft line-of-business applications. Progent's migration, integration, update, support, and custom software development services include planning and system design, setup and deployment.
  
  
  
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If your small business is in Napa or anywhere in Napa County or Solano County and you require technical support, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified expert:

Call 707-603-2323 or send email to information@progent.com