Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's certified professionals knows how to deliver a wide range of engineering and technical support assistance for computer environments powered by any mix of Microsoft, Cisco, Apple, and Linux platforms. Support services offered to small and mid-size companies in the Napa neighborhood by Progent's staff of Microsoft and Cisco certified consulting experts include:



    Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that allows small organizations to transition from the traditional stand-alone in-house datacenter to the modern hybrid computing model that combines on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft Gold-certified Windows Server Essentials consultants offer cost-effective online consulting and technical support services for Windows Server Essentials. Progent can assist you to assess the possible productivity and cost benefits of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud-based design for your network ecosystem. Progent offers full-service project management support to help you design and execute a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers ongoing consulting, technical support, and customized training. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Microsoft Azure planning and integration support.)

  • In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers small and mid-size businesses expert help for solutions from other major Firewall and VPN manufacturers including Checkpoint Software, WatchGuard, Juniper-Netscreen, SonicWALL, and Symantec. Progent can show you how to design a comprehensive security plan and select the right products from multiple vendors to achieve your security goals while staying within your budget restraints.

  • Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis technology to defend endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a single platform to automate the complete threat lifecycle including filtering, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • Progent's Cisco CCIE-certified network consultants can provide world-class online and onsite support for Cisco's Catalyst, Nexus and Meraki series of managed switches for environments that range from small or midsize companies and campus LANs to giant data centers and ISPs. Progent can show you how to implement Cisco's rapidly evolving switching solutions to realize the performance, scale, availability, virtualization support, data protection and ease of management demanded by your organization. For information about Progent's consulting and support services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To learn about Progent's consulting and support for Cisco's Nexus Series of data center switches, see Cisco Nexus switch support. To learn about Progent's support for Meraki switches, see Cisco Meraki switches consulting and troubleshooting services.

    Dynamics GP 2015 R2 features a new architecture that improves cloud readiness, supports the most popular handheld devices, allows one-time login with Azure Active Directory, and tightens security. Progent's certified Dynamics GP 2015 R2 consultants and developers offer the depth and breadth of technical skills and experience to address the critical technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the business value of your investment in this mission-critical product.

  • Progent's easy per-minute billing rates has complex contracts, retainers or hidden fees. Many competitors have minimum charges or other additional charges that drive up service. For remote support during normal working hours, you only pay for the time spent resolving your problem. If it only takes ten minutes to resolve your issue, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are charged exclusively for the time when Progent's expert is actually on-site solving your problems. Just Progent's value priced by-the-minute rate. For urgent same-day on-site service calls, you might have to pay for our expertís travel time, but not an increased emergency rate. Since Progent maintains a large pool of expert consultants located within the entire Northern California service territory, an available engineer is typically close by to help. Progent can in addition offer onsite service to the majority of zip codes in the United States within one business day of answering a support call.

    Progent's certified MS Exchange Server 2016 migration consultants can help you in any and all phases of your migration to Exchange Server 2016 such as designing HA system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.

  • Windows Hyper-V 2016 incorporates core technologies initially designed for and proven on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, dependability and recoverability. Progentís Microsoft certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive migration strategy, educate your IT administration and technical support personnel, and deliver ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment delivers the highest possible business value.



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If your small business is in Napa or anywhere in Napa County or Solano County and you need technical assistance, information technology outsourcing, or high-level services from a certified Progent consultant, call 707-603-2323 or visit Contact Progent.
















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