Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Progent's certified professionals knows how to deliver a wide selection of engineering and support assistance for information environments based on any combination of Windows, Cisco, Apple Mac, or Linux/UNIX technologies. Network support services available to small and mid-size companies in Napa by Progent's staff of seasoned technical professionals include:

  • VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and test a repeatable workflow for recovering applications and services quickly following an outage. SRM provides centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also supports non-intrusive testing for disaster recovery, updates and fixes and can produce audit reports to confirm full service recovery, validate SLAs and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, deploy, test and manage a disaster recovery solution based on VMware SRM.

  • Progent's Android smartphone and tablet integration consulting have extensive background providing online and on-premises assistance for organizations of all sizes who want to integrate Android phones and tablets into their information networks so that mobile clients can work together while on the go. Progent offers the breadth of skills to solve network issues that span numerous vendors and that entail a mix of older and current information technology. Progent provides affordable remote expertise to assist you with any facet of designing, configuring, managing and maintaining your BYOD environment. Progent can deliver occasional support to assist you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic network projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid networks and offers support for operating systems, applications, management utilities and hardware infrastructure. Progent also can provide customized group or one-on-one classes to help you manage and use Android phones efficiently.

  • Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of background assisting manufacturing, distribution and service organizations to simplify complex supply chains and streamline critical business processes in order to bring products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that spans from as-needed advice to comprehensive solution design and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, training, and database administration. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

  • Progent's MS Exchange Server hosting and management services offer a world-class data center that features redundant electrical and cooling systems, 24x7 site security and operations center, plus failover connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual machines for service continuity, smooth scalability, and fast recovery. Services feature integration with your network, access to handheld computing products, automated monitoring of performance and security, spam and virus protection, security update and revision control, Help Desk services, per-day data backup, and full messaging management services.

    Progent's certified Excel and Office 365 Excel application consultants offer a broad variety of remote support services to help you to plan, develop, test, deploy, administer, and debug applications powered by any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to migrate your legacy Excel solutions to the newest versions of Excel, support Excel on iOS and Android mobile devices, and identify and fix compatibility issues between different versions of Excel. Progent offers on-demand help to clients looking for a fast solution to a specific issue related to Excel and Progent also offers comprehensive project management services for upgrading or creating line-of-business application software based on Excel. Progent's affordable webinar training classes for Excel can be customized to address the special requirements of individual users or groups.

  • Progent follows a team approach to computer network issue support. By harnessing extensive expertise from Progent's Microsoft and Cisco-certified staff members, Progent can quickly and cost effectively resolve even the most vexing computer problems. Working with hundreds of clients and completing thousands of complex support and integration projects every year gives Progent a unique perspective on which methods are the most efficient and which methods should be avoided.

  • Progent's certified Microsoft Project Server and Project Online consultants offer in-depth support in implementing and using all editions of Microsoft Office Project and can deliver a broad range of affordable remote consulting services following leading practices to help organizations of all sizes to receive all the benefits of this powerful platform. Consulting support available from Progent include solution planning, software configuration and migration, setting up secure collaboration among onsite and offsite users, network optimization, and specialized webinar training classes.

  • Progent's simplified by-the-minute billing policy requires no complex contracts, retainers or hidden fees. Many other companies have minimum charges or other additional fees that increase service. For remote support from Progent during normal working hours, you pay only for the time spent resolving your problem. If it only requires ten minutes to resolve your issue, then you are only charged for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you are billed exclusively for the time when Progent's expert is actually on premises working on your issues. Just Progent's value priced per-minute rate. For urgent same-day on-site service calls, you may be billed for our expertís travel time, but never a higher emergency rate. Because Progent maintains a large pool of expert consultants located within the entire Northern California service territory, an available engineer is typically near to assist. Progent can in addition provide onsite service to most zip codes in the United States within one business day of answering a support request.

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If your small business is in Napa or anywhere in Napa County or Solano County and you need technical assistance, information technology outsourcing, or advanced services from a certified Progent consultant, call 707-603-2323 or visit Contact Progent.

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