Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's experts knows how to deliver a wide assortment of engineering and technical support assistance for IT networks based on any mix of Windows, Cisco, Apple Mac, or Linux technologies. Support services offered to small and mid-size companies in the Palo Alto area by Progent's staff of seasoned technical professionals include:



  • There are hundreds of world-class Internet Data Centers in the San Francisco Bay Area and larger cities across the U.S., and Progent's colocation support team can enhance your network's redundancy and performance by helping you select a colocation site that addresses the individual requirements of your enterprise such as geographic location, space, connectivity, budget, and extra additional features and services. Progentís data center IT services are designed for companies with hardware housed at collocation hosting facilities and in need of on-demand on-site assistance at the collocation site as well as online help from Microsoft and Cisco certified professionals. Progent provides a selection of collocation center consulting services such as system architecture evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and communications networking, development and installation of fault tolerant configurations, architecting and deploying layered security defenses, firewall configuration and troubleshooting, designing load balancing environments, and planning fault tolerant server cluster systems.

  • Progent's wireless technology consultants offer broad expertise in the integration and maintenance of wireless information technology and can assist your IT team to design, install, administer and troubleshoot wireless solutions that are secure, robust, expandable, simple to administer and operate, ready to handle your critical applications, and transparently incorporated into hybrid cloud environments. Remote and on-premises support available from Progent cover a selection of wireless technologies such as smartphone integration, Wi-Fi network planning and deployment, Wi-Fi site surveys, wireless VoIP phone configuration, and building-to-building wireless integration.

  • Progent's Microsoft-certified Skype for Business consultants can provide remote and onsite consulting services for companies of any size to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms like Cisco UC. Progent's certified information security experts can assist you to design and verify a security strategy for your Skype for Business solution that meets regulatory requirements.

  • Progent provides live online training for an array of desktop software such as Office and Office 365 Excel, Word, PowerPoint, Visio, Microsoft Dynamics GP (Great Plains), Acrobat, Photoshop CS, Crystal Reports, Windows 8.1 and Windows 10. Live online learning provides all the advantages of conventional in-person sessions, such as instant interaction between students and trainers, but eliminates the expenses of transportation and the hassle of attempting to synchronize the availability of teachers and trainees.

    The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-qualified CCIE network consultants can help you to maintain your current PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can help your organization to plan, integrate, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

  • Progent can provide online access to an Oracle consultant for Oracle database administration services or an Oracle application developer. Progent can assist your business to develop effective mechanisms for key Oracle DBA activities such as database tuning, backup and restore processes, and information security, or mentor your IT personnel to follow industry best practices for streamlining various management procedures. Progent can in addition provide the services of a PL/SQL programmer to help your company to design, test, troubleshoot, or migrate Oracle programs that can vary from forms to database-powered web sites. Progent has experience with SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize current SQL code using Oracle's SQL Access Advisor.

  • Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a disaster recovery system built aroundMicrosoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point hosted on Microsoft Azure.

  • Microsoft allows you to create seamless hybrid networks that combine Office 365 and on-premises Exchange deployments. This permits you to have some Exchange mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified Exchange consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical problems and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and on budget. For details about Progent's consulting support for hybrid Office 365 and on-premises Exchange systems, go to Office 365 integration with on-premises Exchange.



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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are looking for technical help, information technology outsourcing, or top-level expertise from a Progent engineer, call 650-543-0400 or visit Contact Progent.
















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