Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's IT support services for small organizations in the Palo Alto area are focused on clients who need immediate and economical help with network dependability, protection, efficiency, administration, or recovery. The following brief selection of Progent's consulting support options and technical experience should provide an idea of the ways Progent's team can help your company to enhance the competitive value of your computer network.



  • There are several hundred enterprise-class data center colocation Sites in the San Francisco Bay Area and major cities across the U.S., and Progent's colocation consulting professionals can improve your network's fault tolerance and performance by helping you choose a colocation site that meets the individual requirements of your business such as geographic location, size, connectivity, budget, and value-added features and services. Progentís colocation center support services are intended for companies with hardware located at colo hosting facilities and requiring timely on-premises assistance at the collocation facility as well as online help from Microsoft and Cisco qualified experts. Progent offers a selection of colo center consulting services such as network topology evaluation, Windows and Linux server integration and maintenance, tech support for server and communications networking, development and deployment of high availability systems, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and planning fault tolerant server clustering configurations.

  • Progent's design services for high availability IT systems for small businesses offer Microsoft and Cisco-certified consulting professionals who will show you how to build a robust computing environment that incorporates essential technologies and procedures for mission critical environments. Progentís information technology experts can assist you to configure a system architecture with features that include high-availability Internet access, system load balancing, zero-downtime data centers, high-availability interoffice connectivity, and high-reliability multi-site systems. Progent also assist your company to define a business continuity plan and to implement and validate mechanisms that provide rapid, fail-safe workplace recovery.

  • Progent's Microsoft Skype for Business experts can provide online and onsite expertise for organizations of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you to design and validate a security environment for your Skype for Business solution that meets regulatory requirements.

  • Progent offers the expertise of a part-time Chief Information Officer who can assist companies to take a high-level view of their information system to ensure their computer technology aligns with their primary goals, manage large-scale projects according to industry best practices, oversee supplier contracts, and deliver other consulting services that require a mix of business savvy and IT skills. Progent's part-time Chief Information Officer consulting service is ideal for organizations who lack the budget for a permanent CIO but who occasionally need the advice of an experienced senior technical officer.

  • Progent's MS Exchange 2016 Server consultants and Exchange 2013 consultants can deliver low-cost remote and onsite support to carry out your migration to Microsoft Exchange 2016 or Exchange 2013, generate comprehensive documentation of your upgraded messaging environment, train your IT team and users to get them up to speed quickly on Microsoft Exchange Server 2016 or Exchange 2013, and offer continuing administrative consulting and technical help.

    Microsoft Windows Server Essentials is an affordable, entry-level OS that enables small organizations to make the move from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that combines on-premises and virtualized cloud-based software and infrastructure. Progent's Microsoft Gold-certified Windows Server Essentials consulting experts can provide cost-effective remote consulting and technical support for Windows Server Essentials. Progent can assist you to assess the possible business benefits of moving to WS 2012 R2 and adopting a hybrid local/cloud-based design for your network ecosystem. Progent offers comprehensive project management so you can design and execute an efficient migration to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent also offers ongoing consulting, technical support, and customized training. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure cloud integration consulting services.)

  • Virtualization allows multiple logical machines to operate as guests in secure isolation on a single physical host computer. Virtualization reduces equipment and maintenance expenses, permits a mix of OS platforms to access the same compute and storage resources, streamlines provisioning, improves fault tolerance, and supports as-needed resource allocation, which is critical for cloud computing. Progent's virtual server experts offer Windows 2016 Hyper-V hybrid cloud integration, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network and server virtualization support services, Microsoft Windows Hyper-V Virtual Server help, VMware vSphere deployment, VMware NSX Virtual Network design and integration, and Citrix XenServer virtual server support. Progent can deploy virtual servers to optimize speed, reliability and manageability while at the same time cutting expenses; propose and validate business recovery plans that minimize productivity loss in case of a catastrophic failure; and provide continuing support, troubleshooting, and consulting services as computer technology evolves.

  • ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight ASM protects local and cloud resources and offers a single platform to automate the complete threat progression including protection, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.



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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require technical assistance, information technology outsourcing, or high-level expertise from a certified Progent professional, call 650-543-0400 or visit Contact Progent.
















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