Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's certified professionals knows how to deliver a wide assortment of engineering and technical support help for information networks based on any mix of Windows, Cisco, Apple macOS and OS X, or Linux technologies. Network support services offered to small businesses in the Palo Alto area by Progent's staff of Microsoft and Cisco certified technical professionals include:



  • Global Information Assurance Certification (GIAC) was founded in 1999 to validate the skill of IT security professionals. GIAC certifications are acknowledged by businesses and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer help with any of the security disciplines covered within GIAC accreditation including auditing network security mechanisms, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

  • Progent has provided online technical consulting service to organizations in each state in the country. Many of these customers have indicated their appreciation to Progent through testimonials to the high quality of Progent's service personnel. Check out Progent's client testimonials to see what people say about the quality of Progent's IT services.

  • Progent offers enterprise customers remote or on-premises NetApp SAN consulting services for NetApp's entire line of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent updates, system management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN environments quickly and affordably following best practices.

  • Microsoft supports transparent hybrid ecosystems that combine Office 365 and local installations of Exchange. This permits you to have specific mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on time and on budget. For more information about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.

  • Progent's iPhone and iPad integration consultants can provide affordable online assistance to assist your business to plan, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for quick jobs to help you through specific technical bottlenecks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or support a highly available, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online or onsite training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the business value of your IT network.

  • Progent can provide the support of certified SQL Server 2012 consultants as well as seasoned software programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified security consultants to help you to manage Microsoft SQL Server 2012 or execute an efficient upgrade from SQL Server 2012 to a current release of Microsoft SQL Server

  • Progent's Juniper Networks-authorized network engineers can help you to design and implement Juniper Firewall/VPN platforms, optimize and support your infrastructure, and migrate efficiently from outdated devices to the latest releases. Progent's Junos OS consultants offer support for Juniper's flagship network operating system to help your business to streamline the management and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can help organizations maintain environments that include a mix of Juniper's software platforms.

  • Among the common online Cisco router consulting services available from Progent include configuring domain name, DHCP, routing maps, clock, and user accounts; configuring iBGP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing maps, and BGP peering arrangements; upgrading router's IOS image; configuring and testing router failover; fixing VPN tunnel and routing problems; making a network diagram and documenting router setup; plus security and fault tolerance planning.



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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require computer support, information technology outsourcing, or high-level expertise from a Progent engineer, call 650-543-0400 or visit Contact Progent.
















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