Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's information technology support services for small and mid-size organizations in the city of Palo Alto are concentrated on customers who require fast and economical help for network reliability, security, efficiency, administration, or repair. This short list of Progent's consulting support services and practice areas will give you a sense of how Progent can help your company to enhance the competitive value of your computer network.



  • Progent can deliver a broad array of cost-effective support services to help your business to install, configure, repair, and administer workstations and notebooks powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent's desktop support services include Windows 10 planning assistance, Microsoft Windows 8.1 expertise, Microsoft Windows 7 maintenance, Microsoft Office and Office 365 integration and training, and 64-bit processing expertise.

  • Even if your IT budget is small, Progent provides cost- effective support packages that will give your network the reliability, protection, and performance your organization requires. Progent's optional 24x7 Network Monitoring and Reporting service packages, combining the talent of experienced Microsoft and Cisco certified IT consultants, the latest network management applications, and comprehensive service programs, will keep your line-of-business computer network applications and servers up and running.

  • Progent can provide online access to an Oracle expert for Oracle database administration services or an Oracle software developer. Progent can assist you to create efficient solutions for key Oracle DBA activities including performance tuning, backup/recovery strategies, and information security, or train your in-house personnel to follow industry leading practices for streamlining various management tasks. Progent can also provide the support of a PL/SQL programmer to assist you to build, tune, enhance, or migrate Oracle applications that can vary from business reports to database-powered web sites. Progent has experience using Oracle SQL Developer, SQL *Plus, and JDeveloper and can also assist you to optimize current SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

  • Progent's Skype for Business experts can provide remote and onsite expertise for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud-based or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can help you to create and verify a security strategy for your Skype for Business solution that meets regulatory standards.

  • Progentís 64-bit upgrade support experts can help you to enhance your servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of migrating to 64-bit computing, design an economical upgrade process that minimizes business disruptions, and offer responsive online help to aid you to install 64-bit software and applications on your existing hardware. Progent's Microsoft-certified consultants can assist your company to install the 64-bit editions of Microsoft products such as Microsoft Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.

  • Progent has in-depth experience providing System Center Operations Manager consulting and using this advanced server monitoring application. Progent can provide small and mid-sized businesses two popular outsourcing service options built on-top of System Center Operations Manager: Managed Server Monitoring Bundle and Comprehensive Server Monitoring Plan. To view a one-page printable datasheet describing Progent's two outsourcing service packages for mid-size businesses click: System Monitoring Packages.

  • Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide variety of remote support services to assist your organization to design, program, pilot test, install, administer, and debug applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist your business to upgrade your existing Excel solutions to the newest versions of Excel, integrate Excel with iOS and Google Android mobile devices, and resolve compatibility problems between different versions of Excel. Progent can provide on-demand help to clients looking for a quick fix to a specific problem associated with Office Excel and Progent also offers full project management support for upgrading or creating line-of-business application software based on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be custom tailored to meet the needs of individuals or teams.

  • In conducting IT projects for enterprise customers, Progent uses a phased method based on discreet steps in order to meet budget constraints, tight project schedules, and engineering objectives while minimizing system disruption. Progent's methodology takes advantage of proven industry project management standards based on the best practices defined by the Microsoft Solutions Framework and includes scope definition, architecture steps, proof of concept piloting, design adjustment, and expertly guided production roll-out. All phases are fully documented to provide a detailed historical record of technical services delivered and to help in ongoing system maintenance.

  • Progent has put together two ultra-affordable service bundles intended to allow small companies to receive an objective security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive test of your IT infrastructure from beyond your firewalled perimeter to uncover possible weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from a secure machine inside your company firewall to assess vulnerabilities to internal attacks. Both security inventory packages are configured and run from a secured external site.

  • Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small businesses to transition from the traditional stand-alone on-premises datacenter to the modern hybrid networking paradigm that includes both local and virtualized cloud-based resources. Progent's Microsoft-certified Windows Server Essentials consultants offer budget-friendly online consulting and technical support for Windows Server Essentials. Progent can assist you to assess the potential productivity and cost benefits of moving to WS 2012 R2 and implementing a hybrid local/cloud-based model for your network environment. Progent offers comprehensive project management support so you can design and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide continuing consulting, troubleshooting, and training. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Azure cloud integration support.)



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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are in need of technical assistance, information technology outsourcing, or top-level services from a Microsoft or Cisco certified consultant, call 650-543-0400 or visit Contact Progent.
















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