Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's information technology consulting services for small and mid-size organizations in Palo Alto are concentrated on customers who need quick and economical assistance for system dependability, security, efficiency, administration, or recovery. This short selection of Progent's engineering support options and practice areas should give you an idea of the ways Progent can help your company to enhance the business value of your computer network.



  • Virtualization permits many logical machines to operate as guests in secure isolation on a single physical computer. Virtual machine (VM) technology reduces equipment and maintenance costs, allows a mix of operating systems to access the same computer, simplifies provisioning, enhances fault tolerance, and supports on-demand resource allocation, which is a key enabler for cloud computing. Progent's virtual server consultants offer Windows Server 2016 Hyper-V local and cloud integration, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network virtualization support services, Microsoft Windows Hyper-V Virtualization consulting, VMware vSphere and NSX configuration and troubleshooting, VMware NSX Network Virtualization design and management, and Citrix XenServer virtual server support. Progent can configure virtual machines to optimize performance, reliability and ease of administration while simultaneously cutting costs; propose and validate disaster recovery strategies that reduce productivity loss in the event of a catastrophic failure; and provide continuing support, troubleshooting, and engineering assistance as computer technology evolves.

  • Progent follows a group approach to network issue solving. By leveraging years of expertise from Progent's Microsoft and Cisco-certified staff members, Progent can expediently and efficiently solve even the most vexing network issues. Working with hundreds of customers and performing thousands of complex implementation and integration tasks every year affords Progent a unique perspective on which approaches are the most efficient and which methods should be avoided.

  • Progent's Skype for Business integrators can provide remote and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud or mixed topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems like Cisco UC. Progent's certified network security experts can assist you to design and validate a security environment for your Skype for Business solution that meets government and industry requirements.

  • Progent's Amazon Web Services (AWS) planning and integration experts can provide cost-effective remote support to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can help you create cloud-centric or hybrid environments that efficiently incorporate Amazon AWS cloud services. Progent offers occasional consulting or Progent can deliver project management outsourcing or co-sourcing services to help you migrate efficiently to the Amazon AWS cloud platform.

  • Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.

  • Progent offers a wide array of cost-effective desktop support services to assist you company to install, integrate, troubleshoot, and manage desktop PCs and laptops powered by Windows, Apple Mac OS X Lion, or popular versions of Linux. Progent's desktop troubleshooting and consulting services include remote and on-site help and range from emergency troubleshooting to comprehensive outsourcing of desktop administration and technical support.

  • There are hundreds of enterprise-grade Internet Data Centers in Northern California and larger cities across the United States, and Progent's colocation consulting experts can enhance your network's fault tolerance and performance by helping you select a colo facility that meets the specific needs of your organization including geographic location, size, connectivity, budget, and value-added features and services. Progentís data center support services are intended for companies with hardware located at colocation hosting sites and requiring on-demand on-site help at the colo facility as well as online help from Microsoft and Cisco certified experts. Progent provides a selection of colo center consulting services including system topology evaluation, Windows and UNIX server integration and support, tech support for server and communications networking, design and installation of zero-downtime systems, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and planning fault tolerant server cluster systems.

  • Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum uptime for key workloads by providing centralized, cross-platform monitoring of physical and virtual infrastructure deployed across on-premises systems and private and public clouds. Progent's consulting group offers world-class remote and onsite expertise to help organizations of any size to plan, integrate, optimize, enhance and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consulting experts can help your company to migrate to SCOM 2016 from older versions of Operations Manager or from different IT infrastructure monitoring products, or combine a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also help you extend your Operations Manager 2016 scope to incorporate resources based in public clouds by delivering Azure integration consulting and Amazon AWS hybrid cloud solutions.

  • Hyper-V 2016 utilizes key technologies first designed for and proven on Microsoft Azure, among the world's largest public clouds. This dramatically improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft certified Windows Server 2016 Hyper-V experts can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network topology for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive upgrade plan, educate your IT administration and support personnel, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 solution delivers maximum business value.



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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you need technical help, IT outsourcing, or top-level services from a Progent professional, call 650-543-0400 or visit Contact Progent.
















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