Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's Computer Support Offerings in Summary
Progent's Information Technology Consulting expertise is geared on small and midsize companies that need fast and affordable help for network availability, protection, performance, or maintenance. The following brief examples of consulting support and information technology expertise should give you an idea of ways in which Progent can assist you to enhance the competitive value of your information system.

• Progent offers complete Microsoft Business Solutions Microsoft Dynamics CRM support and uses this powerful productivity application as a core line-of-business application. Dynamics CRM helps small business build successful customer relationships by offering tightly integrated Sales and Customer Service modules that enable team members to share vital customer data to help improve sales success and produce consistent, on-the-ball customer service.
  
  
• Progent is experienced in the architecture, installation, and integration of cohesive network systems by combining advanced technology from a range of top hardware and software manufacturers that include 3COM, Adaptec, APC, RIM Blackberry Wireless, Citrix, Cisco Systems, Computer Associates, HP/Compaq, Dell Computers, IBM, Lucent, Maxtor, Netgear, Netopia, Nortel, SMC Networks, Symantec, VERITAS, and WatchGuard.
  
  
• Progent's fault-tolerant IT consulting experts can help you design a sensible, fault-tolerant network that solves critical issues covering a wide range of network technologies and processes including fault tolerant ISP connections, application cluster environments, load balancing, data center solutions, multi-office connectivity, and disaster recovery.
  
  
• Progent's Apple certified consulting staff can help you install Entourage email and Microsoft Exchange Server so your Macintosh users can collaborate with colleagues who run Microsoft Outlook. With Microsoft Entourage for Apple Mac, you can get and transmit email, search your Exchange address book, import email addresses, sync up your calendar and invite users to events with your Exchange account.
  
  
• Progent's Macintosh networking engineers can help you with a wide range of IT network issues including system architecture, mobile connectivity, internetwork integration, security, and emerging technologies such as VoIP and flexible wireless connectivity. Progent can help you install Apple’s Xserve enterprise servers, Xserve RAID redundant storage systems, and Xsan storage area network solution. Progent can also provide certified team members to support Cisco routers and network infrastructure.
  
  
• Progent's founder and chief technologist, Les Kent, was the system architect for a Microsoft Windows network solution that received the honor of Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year high-tech industry veteran, has been responsible for the design and successful implementation of hundreds of state-of-the-art small business solutions using Microsoft technologies.
  
  
• Progent can provide a Dynamics GP technical expert to help maintain and improve your system. Progent can also assist you plan and implement an efficient cutover to Great Plains so that you preserve your data, increase your data security, extend your reporting and analytics, leverage Microsoft Office support, and minimize business disruption by designing and adhering to an efficient migration plan.
  
  
• Progent's fault tolerant design experts and Cisco CCIE-certified consulting experts can help you apply the latest connectivity technology to implement cost-effective fault-tolerant Internet connections.
  
  
• Progent can help you architect, select, pilot, deploy and maintain secure wireless building-to-building bridges that integrate transparently into your IT network while providing a level of security that equals or exceeds wireline network connections. For an example of Progent's expertise for building-to-building wireless bridging, read the Case Study on Wireless Deployment.
  
  
  
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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are looking for computer help, IT outsourcing, or professional services from a Microsoft or Cisco certified consultant:

Call 650-543-0400 or send email to information@progent.com