Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's computer consulting for small and mid-size businesses in Palo Alto are concentrated on clients who need fast and economical help for network stability, security, efficiency, manageability, or recovery. This brief list of Progent's consulting support services and technical experience will provide an idea of the ways Progent can assist your company to increase the business value of your information network.



  • Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have more than 15 years of experience designing, implementing, optimizing and troubleshooting SCOM solutions and can provide organizations of any size expert remote or onsite consulting services for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager. Progent also offers System Center 2016 Operations Manager expertise to assist you to upgrade efficiently from Operations Manager 2016 to SCOM 2016.

  • Internet Information Services, Which is included with Windows Server and Windows desktop, is an advanced role for web hosting and web application development. The latest releases offer improved security, dependability, scalability, and debugging while incorporating major enhancements in remote administration. A variety of popular extensions to Internet Information Services have been built into newer releases such as the Request Filter Module (previously called URL Scan), which is able to block dangerous HTTP requests from being run by hosted web software. Progent's Internet Information Services experts can help you to configure IIS and the latest extensions to IIS Manager such as the GUI for controlling ASP.NET programs.

  • If you are developing Linux software on a network that includes Windows-based servers, workstations and software, Progent offers IT outsourcing and support services that keep your system fully operational while freeing you to focus on your area of highest value expertise. By using advanced server monitoring and providing online and optional onsite help as needed, Progent provides Linux and UNIX developer support that offers an inexpensive way to maintain an IT network that features dependability, security and performance.

  • Progent has published a white paper that summarizes the advantages businesses of all sizes can derive from outsourcing or co-sourcing IT services from Progent. Progent's Network Support Outsourcing and Co-sourcing white paper describes Progent's proven IT service delivery model for IT support that can range from desktop configuration to advanced application development. The white paper also shows how Progent's outsourcing services can assist companies to reduce expenses, accelerate productivity, and increase the value of their information system. To read Progent's white paper, click: Benefits of Outsourcing and Co-sourcing Network Support from Progent.

  • Progent offers a selection of low-cost, flat-rate managed services designed to allow small and medium-size organizations to utilize the same advanced technology deployed by some of the world's leading enterprises. The ProSight series of IT management outsourcing services addresses all critical facets of modern networking such as email protection, threat defense based on machine leaning, patch management, cloud-based backup and disaster recovery, network infrastructure monitoring and management, private cloud hosting, and IT asset documentation management. To read Progent's white paper about the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.

  • Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their market, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.

  • Load balancing of multiple servers improves throughput and provides redundancy by working around failed servers in a load-balanced farm. Progent's load balancing support services address a wide range of high-availability load balancing solutions including system load balancing, load balanced applications, network infrastructure routing, and content delivery products such as Cisco Content Engine. Fault tolerant load balancing providers for which Progent can provide consulting expertise include Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing (NLB) mechanism of Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

  • Progentís ProSight WAN Watch network infrastructure management service makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, enhance and debug their networking hardware like routers and switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that need important updates, or resolving performance bottlenecks. Read about Progent's entire ProSight portfolio of affordable managed services for small businesses

  • Microsoft Internet Security and Acceleration (ISA) Server and its replacement Microsoft Forefront TMG are discontinued software solutions that include an application-layer firewall able to guard systems from outside and internal attacks. Both products provide in-depth examination of network protocols to detect exploits that routinely evaded traditional firewalls. ISA Server 2006 was replaced by Forefront TMG, which was based on ISA Server 2006's technology while delivering a number of improved features. Forefront TMG has been discontinued by Microsoft, and the security functions offered by the platform are now usually taken over by purpose-built hardware devices from vendors such as Cisco, Check Point, Juniper and WatchGuard. (See ASA Firewall with Firepower Services configuration and management.) Progent offers advanced Microsoft Forefront TMG support services and Microsoft ISA Server consulting services to help you manage and debug your older firewalls, and Progent can help your organization to upgrade smoothly to a more current security solution by providing planning, configuration, tuning, training and debugging.



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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are in need of computer assistance, IT outsourcing, or high-level expertise from a Progent consultant, call 650-543-0400 or visit Contact Progent.
















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