Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's IT support for small and mid-size organizations in the Palo Alto vicinity are focused on clients who need quick and affordable help with system reliability, security, productivity, administration, or recovery. This brief list of Progent's consulting support services and technical experience should provide a sense of how Progent can help you to increase the competitive value of your information system.



  • Progent uses a group approach to network issue solving. By leveraging years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can quickly and cost effectively solve even the most vexing computer issues. Working with hundreds of customers and performing thousands of complex support and integration tasks every year affords Progent an insight into which methods are the most successful and which approaches don't work.

  • In addition to supporting a broad range of security technologies from Microsoft and Cisco, Progent offers organizations expert consulting for solutions from other major Firewall and VPN suppliers including Checkpoint Software, WatchGuard, Juniper-Netscreen, SonicWALL, and Symantec-Raptor. Progent can help you design a comprehensive security strategy and select the right technologies from a variety of suppliers to achieve your security objectives while sticking within your spending limits.

  • Progent's specialists in Apple technology can assist the creative sides of Mac OS X systems by providing consulting services and training in graphics, audio, and motion. Progent's consultants can provide expertise in a range of Mac applications such as Photoshop, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with specific areas such as scanning or digitizing audio or video or building a video post production facility.

  • Progent's data loss prevention experts and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for scanning the content of email messages and attachments and blocking the transmission of sensitive or unauthorized information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help organizations avoid being blacklisted and keep compliant with industry privacy standards and regulatory mandates such as HIPPA, Sarbanes-Oxley and PCI DSS. Learn about the complete ProSight portfolio of low-cost managed services for small businesses

  • Progent offers access to the affordable services of online Internet connectivity experts to assist your organization to evaluate or enhance your Internet services so your Internet access solution matches your business needs. Services provided by Progent's engineers include assessment of your current bandwidth utilization, carrier and service plan analysis and ordering, network provisioning, and managing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include optimizing current routers and switches and deploying new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol architectures.

  • Progent's Microsoft certified Windows 7 upgrade consultants can assist you to administer and maintain Windows 7 PCs. Progent can also show you how to evaluate the potential business benefits of adopting Windows 8.1 or Windows 10. If it makes sense for your business to upgrade, Progent's Windows 8 upgrade engineers and Windows 10 integration experts can assist you to plan and execute an efficient deployment of Windows 10.

  • Progentís Wireless Site Survey makes it easy to design and install a 802.11a/b/g/n (WiFi) wireless LAN customized for your environment, offering your business a wireless solution that has the coverage, performance, load-handling capability, Quality of Service, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive onsite service. Progentís on-premises survey includes physical walkthroughs, RF and security audits of your existing wireless network, analysis of your site's floor plans, measuring for radio frequency interference, RF propagation modeling, selection of optimum placement for customer-specified Wireless Access Points such as Aironet indoor and outdoor APs, Cisco Meraki access points and Apple AirPort devices, and a detailed report defining the new WLAN.

  • Progent has published a white paper that details the benefits organizations of any size can derive from outsourcing or co-sourcing network consulting from Progent. Progent's Information Technology Outsourcing and Co-sourcing white paper describes Progent's proven IT service delivery paradigm for IT support that can range from desktop troubleshooting to advanced application development. The report also shows ways that Progent's outsourcing and co-sourcing support services can assist companies to cut costs, improve productivity, and enhance the value of their IT network. To see Progent's white paper, click: Advantages of Outsourcing and Co-sourcing Network Support from Progent.

  • Progent offers easy, quick, and economical access to Registered Cisco CCIE engineers. Cisco Certified Internetwork Experts are recognized networking experts who earn this prestigious classification only after thorough testing by Cisco. CCIEs can resolve the most complicated problems surrounding network planning, configuration, troubleshooting, and service. Progentís CCIE experts cooperate closely with Cisco in-house staff in analyzing issues with Cisco's IOS software and developing workarounds or obtaining software updates to correct problems. Progent offers quick access to a CCIE by phone so you can receive immediate assistance for complex network problems that are impacting business efficiency but are beyond the expertise of your local IT service providers.

  • The most recent edition of MS Dynamics NAV includes several innovations including specialized Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP experts offer programming, integration and debugging services to enable you to benefit from Microsoft Dynamics NAV. Progentís engineers can assist you to connect Microsoft Dynamics NAV ERP software to additional services and applications. In addition, Progent can assist you to create and utilize databases so you can enhance your understanding of your operations, attract additional clients, refine your sales strategies, and form productive alliances.



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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are in need of computer help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 650-543-0400 or visit Contact Progent.
















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