Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's network support for small organizations in the Palo Alto area are concentrated on customers who require fast and economical assistance with system stability, security, efficiency, administration, or recovery. The following brief list of Progent's consulting support services and technical experience should give you a sense of the ways Progent's team can help your company to enhance the business value of your computer network.

  • Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist you to configure Progent's Email Guard Security Gateway to enforce specified content policies for scanning the content of outbound email messages and attachments and blocking the transmission of sensitive or unauthorized data or spam. Email Guard's email content filtering technology can also help your business avoid reputation loss and stay in compliance with industry privacy standards and regulatory mandates such as HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

    Progent's certified Microsoft Office and Office 365 experts can assist companies to incorporate Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that provides fast return on investment and enables improved business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 applications with one another and with additional key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server. Progent can also assist you to resolve compatibility issues with various versions of Office and offers live online Microsoft Office and Office 365 instruction to individual users or teams.

  • Progentís business information reporting consultants can provide online and on premises expertise to assist you with any phase of BI reporting from troubleshooting or enhancing applications to designing and deploying an advanced business intelligence solution. Progent's management reporting consultants can help your company to maintain your current reporting system, help you to migrate reports and databases from an outdated reporting platform to a modern one, and provide custom remote mentoring tailored to your individual needs. Progentís management reporting professionals offer expertise in the leading business intelligence reporting tools including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.

  • Progent's affordable extended hours online technical support program provides companies 24x7 access to online support from Progent's TRC. Services available beyond regular work hours include fixing problems with Microsoft-based server products, Windows desktop support, help with Microsoft Office programs, system backup and restore, and basic routing and switching support for Cisco technology.

  • The Contact Center support delivery model adopted by Progent gives small companies an affordable option to replace reliance on freelance service individuals by offering broad technical knowledge shared by all engineering groups, optional 24x7 availability of emergency assistance, fast escalation to appropriate specialists for handling the most intractable problems, service consistency and reliability, quick follow through overseen by seasoned IT service administrators, a selection of easy-to-use techniques for initiating support tasks, and excellent process transparency enabled by trouble ticket updates and accessible via a web portal.

  • Progent's Microsoft Project and Project Online consultants can provide advanced online and on-premises support for Microsoft Project Server and Project Online as well as for all Microsoft platforms that work closely with Project and Project Online. Consulting support services provided by Progent include Microsoft Project Server and Project Professional planning and support, SharePoint Server 2013 migration planning and development, SharePoint 2010 design and deployment, SQL Server 2016 upgrades, SQL Server 2014 integration, Microsoft SQL Server 2012 management, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 support, Excel and Office 365 Excel development, plus PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE network consultants to help your company to enhance your infrastructure to accommodate local, branch office, at-home, and mobile users so that they can use Microsoft Project Server to work together safely and productively. Progent's certified network security engineers can assist you to define and enforce security workflows that safeguard sensitive project information without disrupting the productive exchange of authorized information.

  • Progent provides ERP and MRP support through business software experts who can assist with for a broad variety of business applications including Microsoft Dynamics business solutions, applications from other suppliers, and legacy software. Progent can provide support for key categories of business applications including financials, ERP, Manufacturing Resource Planning, project accounting, supply chain management, plus management applications for human resources, marketing, retail environments, and distribution.

  • Progent's Private Cloud hosting and management outsourcing offers complete hosting of a small organization's servers in a solution that delivers the highest level of dependability and scalability and is also easy to migrate to another host. Progent's Private Cloud hosting and management services are based upon mature virtualization techniques that allow small and midsize companies with mixed- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.

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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are looking for computer support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 650-543-0400 or visit Contact Progent.

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