Computer Consultant Experts Technical Support and Outsourcing
Onsite Service Available in Palo Alto,Redwood City,Menlo Park,East Palo Alto, Atherton
Progent's network consulting services for small organizations in Palo Alto are focused on clients who need immediate and economical assistance for system stability, security, productivity, administration, or repair. This brief list of Progent's consulting support services and technical experience should give you a sense of how Progent's team can assist your company to enhance the business value of your information network.
Progent has published a white paper that summarizes the benefits organizations of all sizes can derive from outsourcing or co-sourcing network consulting from Progent. Progent's Network Support Outsourcing and Co-sourcing report includes Progent's unique IT service delivery model for IT support that can range from desktop troubleshooting to full-service project management. The white paper also explains how Progent's outsourcing and co-sourcing services can assist companies to reduce costs, accelerate productivity, and enhance the value of their IT network. To see Progent's white paper, click: Benefits of Outsourcing and Co-sourcing Network Support from Progent.
Even if your IT budget is small, Progent provides cost- effective support packages that will give your network system the reliability, protection, and functionality your business requires. Progent's optional 24x7 Network Help, combining the talent of experienced Microsoft and Cisco Systems authorized IT experts, the most advanced network management software, and economical service programs, can keep your line-of-business computer network applications and servers up and running.
Progent offers easy, immediate, and affordable access to Cisco CCIE support professionals. CCIEs are elite networking experts who are awarded this prestigious classification only as a result of intense testing by Cisco. CCIEs can handle even the most complicated problems surrounding network architecture, setup, troubleshooting, and maintenance. Progentís CCIE professionals cooperate intimately with Cisco engineers in identifying problems with Cisco's IOS platform and devising workarounds or obtaining patches to correct anomalies. Progent offers quick contact with a CCIE by telephone so that you are able to receive immediate help for complex network problems that are impacting worker efficiency but are outside the scope of your local IT support resources.
Progent offers online access to an Oracle expert for Oracle database administration support or an Oracle application programmer. Progent can assist you to create efficient mechanisms for critical Oracle DBA activities including database tuning, backup/recovery processes, and database protection, or mentor your IT personnel how to use industry leading practices for streamlining major management procedures. Progent can also offer the services of a PL/SQL programmer to assist your company to build, tune, enhance, or port Oracle-based applications that can vary from forms to data-driven web sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can also assist you to tune current SQL code by utilizing Oracle's SQL Access Advisor.
Progent's Microsoft Active Directory support includes certified expertise in designing, setting up and troubleshooting complex Microsoft Active Directory (AD) installations. Progent's Microsoft-certified engineers have broad experience troubleshooting complex Active Directory issues such as replication, multi-domain partitioned configurations, corrupted AD objects, removal of legacy pilot software configuration objects in production Active Directory environment, and fixing of failed installations of AD and AD-integrated software. Progent is also skilled in using advanced Active Directory tools like NTDSUTIL, and NETDIAG.
Progent's Virtual Help Desk Call Center support services are a seamless expansion of your in-house IT support staff. This can include high-end call center features such as a dedicated telephone number with customer-specific greeting. Progent will also send calls directly to staff technicians who are specially set up and trained to support your account. Also, Progent's Help Desk Call Center staff can manage trouble tickets with any customer trouble ticket system for transparent integration with your internal network services organization. Benefits of Progent's Virtual Network Support Helpdesk services include high-end Microsoft and Cisco Helpdesk expertise the moment you call, transparent extension of your in-house resources, comprehensive help for critical client issues, and per-minute billing.
The Help Desk Call Center service model adopted by Progent gives small and midsize businesses a dependable option to replace reliance on freelance consultants by offering in-depth expertise shared by multiple support teams, optional 24x7 availability of urgent assistance, escalation capability to appropriate experts for solving the most intractable problems, service consistency and dependability, prompt follow-up enforced by seasoned service administrators, a choice of easy-to-use techniques for initiating service jobs, plus excellent process transparency enabled by ticket updates and available via a web portal.
Progent's Microsoft certified Windows 7 upgrade engineers can assist your company to assess Microsoft Windows 7 to confirm application compatibility and to check its speed and stability working with your applications. Progent's consultants can also help you to evaluate the potential strategic value of moving to Windows 7. If you decide that Windows 7 fits your business, Progent can assist your IT organization to plan and execute a smooth upgrade to Windows 7 from your current release of Microsoft Windows.
If you are creating Linux software on a network that includes Windows-based servers, workstations and applications, Progent offers network outsourcing and services that keep your system fully operational while freeing you to focus on your area of high-value expertise. By using advanced server monitoring and providing online and optional on-site support as needed, Progent provides
Linux and UNIX developer support that offers an affordable way to maintain an IT network that features high uptime, tight security and high performance.
Progent's Microsoft-certified Windows 8 experts can deliver a variety of technical services to assist companies of all sizes to install, manage, and support environments that incorporate workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8. For enterprise customers, Progent's experienced project management consultants can assist to set up testing environments to assess Microsoft Windows 8 and plan and manage Windows 8 migration projects following leading practices.
Progent's Microsoft Gold certified Access database application developers can provide economical remote consulting for Microsoft Access including expert support for application development, migration, and troubleshooting. Progent also can provide tailored webinar training for Office Access application development and database administration and can assist your company to plan, create, and maintain a dependable, efficient, and protected IT environment for your Office Access applications.
If your small business is in Palo Alto or anywhere in the San Francisco Peninsula
and you are in need of technical assistance, information technology outsourcing, or top-level services from a Microsoft or Cisco certified consultant: