Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's certified professionals can deliver a wide array of consulting and technical support help for information environments powered by any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Network services available to small organizations in the Palo Alto area by Progent's staff of Microsoft and Cisco certified technical professionals include:



  • There are several hundred world-class Internet Data Centers in Northern California and major metropolitan areas across the U.S., and Progent's colocation center consulting team can enhance your systemís reliability and performance by helping you choose a colo site that addresses the specific requirements of your company such as geographic location, size, communications, affordability, and extra additional features and services. Progentís data center IT services are intended for companies with equipment housed at collocation hosting facilities and in need of timely on-site help at the colo facility plus online help from Microsoft and Cisco qualified professionals. Progent provides a selection of colocation center consulting services including system topology analysis, Windows and UNIX server installation and support, troubleshooting for server and communications infrastructure, design and installation of fault tolerant configurations, defining and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and creating fault tolerant server clustering configurations.

  • Progent can supply companies with an IT management professional who can act as a temporary or part-time CIO. This experienced technology officer can provide strategic direction to help you to integrate appropriate IT products to improve business operations so they match more closely with your corporate goals. Your company can develop and install a well conceived information technology plan without absorbing the cost of a full-time Chief Information Officer. Key tasks Progent's part-time Chief Information Officer can carry out include growth strategies, planning IT budgets, developing models for TCO and ROI, analyzing business processes, negotiating contracts with vendors, establishing security and compliance standards, cash flow management, streamlining network management, software revision tracking, IT asset documentation management, and business continuity preparedness.

  • Features of Progent's Information Technology outsource packages include system assessment to make sure that your network complies with established standards of security and remote connectivity, 24 x 7 network monitoring based on Operations Manager to identify problems before they disrupt your organization, optional Help Desk Call Center support services from Progent's technical staff, security auditing to help guard your network from hackers, addition of Service Packs and security updates for servers and applications, discounts on Progentís onsite troubleshooting services, and access to Progentís group of Microsoft-certified system consultants and service specialists.

  • VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation independent of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to verify full service restoration, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the entire logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to design, deploy, test and manage a DR solution powered by VMware Site Recovery Manager and VMware NSX.

  • Microsoft SQL Server 2014 includes significant enhancements in key areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises services such as planning, configuration, management, remediation, and software development expertise to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment. If you are currently using SQL Server 2014, Progent can assist you to carry out a cost-effective upgrade to Microsoft SQL Server 2016.

  • Progent's Office and Office 365 experts can help companies to incorporate Microsoft Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that offers quick return on investment and promotes better business outcomes. Progent can assist you to integrate Office or Office 365 applications with each other and with other core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also assist you to resolve compatibility issues between various releases of Office and can provide customized online Microsoft Office and Office 365 training to individual users and groups.

  • ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security vendors to provide centralized control and world-class security for your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. Learn about Progent's entire ProSight series of value-priced network monitoring and management services for small and medium-size organizations

  • Based in California's Silicon Valley, Progent provides Microsoft and Cisco technology consulting on-site help, business network management outsourcing and IT consulting services to small and midsize businesses in California and in larger metropolitan areas across the United States. Progent can also provide high-level online network consulting, network monitoring, and urgent technical support in order to cut costs and minimize productivity loss for organizations anywhere in the United States.

  • Progent's most popular enterprise consulting services include evaluation, piloting, deploying and repairing networks built around Microsoft technologies by providing services such as complicated Active Directory design, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 integration, Exchange Server 2010 troubleshooting, MS SQL Server software programming, and Oracle database administration consulting and programming. For application and infrastructure management automation, Progent offers Microsoft System Center 2016 planning and support, System Center 2016 Operations Manager deployment, and System Center 2016 Configuration Manager (SCCM 2016) expertise. For Windows 8.1 expertise, Windows 10 planning consulting, and Microsoft Exchange 2013 migrations, Progent can help with design and can also provide on-premises help in installation at locations in larger metropolitan areas throughout the United States. Progent's large group of Cisco CCIE-certified network consulting experts can help enterprises to resolve chronic network issues impacting the reliability or responsiveness of multi-vendor computer networks. Progent's GIAC, CISSP, and CISA certified network security engineers can perform an independent and comprehensive network security assessments to help large organizations meet mandated security standards.

  • Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM apps such as Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.

  • Progent's certified Microsoft Project and Project Online consultants can provide comprehensive online and onsite support for Microsoft Project Server and Project Online as well as for Microsoft products that integrate in conjunction with Project and Project Online. Services provided by Progent include Project Server and Project Professional set up, SharePoint Server 2013 migration planning and application development, SharePoint Server 2010 design and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 migration, SQL Server 2012 management, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting, Microsoft Exchange 2010 management, Excel and Microsoft Office 365 Excel development, and Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE engineers to help your company to enhance your environment to support local, branch office, at-home, and mobile users so they can utilize Project Server to collaborate securely and productively. Progent's certified network security experts can help you to plan and enforce security policies that safeguard important project information without interfering with the productive exchange of authorized data.

  • ProSight Active Security Monitoring (ASM) service is an endpoint protection solution that incorporates next generation behavior analysis technology to defend endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the entire threat progression including blocking, infiltration detection, mitigation, remediation, and forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Read about Progent's complete ProSight line of value-priced outsourced network management services for small and medium-size businesses



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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require computer help, IT outsourcing, or top-level expertise from a Progent professional, call 650-543-0400 or visit Contact Progent.
















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