Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's network support services for small and mid-size businesses in the Palo Alto vicinity are focused on clients who require fast and economical help with network stability, security, efficiency, administration, or recovery. The following brief selection of Progent's engineering support services and technical experience will provide an idea of the ways Progent can help you to increase the business value of your computer system.



  • Progent is experienced in the design, configuration, and integration of cohesive computer networks by combining advanced technologies from a range of top hardware and software suppliers. Support services offered by Progent include Microsoft technology consulting, Cisco network infrastructure engineering, help with Apple macOS, Mac OS X and Apple iOS technology, Linux integration, BlackBerry and other smartphone management, VMware vSphere and vCloud configuration and troubleshooting, Oracle database administration and application development support, Citrix XenApp and XenServer consulting, and Juniper firewall and VPN router set up.

  • There are several hundred enterprise-grade data center colocation Sites in Northern California and major cities across the U.S., and Progent's colocation center consulting professionals can enhance your systemís redundancy and performance by helping you select a colocation site that meets the particular needs of your organization including geographic location, space, connectivity, budget, and value-added features and services. Progentís colocation center IT services are designed for companies with hardware located at co-location hosting facilities and requiring timely in-person service at the co-location site plus online support from Microsoft and Cisco qualified experts. Progent provides a selection of collocation center support services including network topology evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and telecommunications infrastructure, design and installation of high availability configurations, defining and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and creating high-availability server and storage cluster configurations.

  • Even if your Information Technology budget is modest, Progent provides value-priced service options that will give your IT network the stability, security, and performance your organization needs. Progent's optional Round-the-Clock Network Monitoring Services, combining the skill of experienced Microsoft and Cisco authorized IT engineers, the latest network administration applications, and economical service programs, can keep your mission-critical computer network applications and servers operating smoothly.

  • Progent's Microsoft System Center consultants have over a decade of background integrating, maintaining and fixing the key platforms that make up Microsoft System Center and can assist your organization to design, deploy, support, and fix your System Center 2012 R2 ecosystem to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent also can provide System Center 2016 migration consulting to help your organization to transition to the current version of Microsoft System Center from an older one or from another datacenter management solution to provide the benefits of enterprise-class deployment, automation, security, plus datacenter and critical application performance monitoring.

  • Progent's Skype for Business consultants can provide online and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud or mixed topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and interface with third-party communication systems such as Cisco Video Interop Server. Progent's certified network security consultants can help you to create and validate a security strategy for your Skype for Business solution that meets government and industry standards.

  • Progent's Microsoft certified Windows 7 upgrade consultants can help you to administer and troubleshoot Windows 7 PCs. Progent's consultants can also show you how to evaluate the potential strategic value of moving to Windows 8.1 or Windows 10. If you decide that it makes sense for your business to migrate, Progent's Windows 8 upgrade engineers and Windows 10 deployment experts can assist your IT organization to plan and implement an efficient upgrade to a current version of Windows.

  • Progent's Microsoft-certified Windows 10 migration experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older version of Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter connectivity, security and compliance, automated deployment and management, network infrastructure optimization, Wi-Fi support, business continuity planning, custom training for IT support personnel and end users, and post-migration Call Center support services.

  • Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud integration, works with the most popular handheld devices, allows single login with Microsoft Azure Active Directory, and strengthens security. Progent's experienced Dynamics GP 2015 R2 consultants offer the depth and breadth of technical skills and experience to address the many IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the business value of your investment in this powerful product.

  • Progent's founder and head of engineering, Les Kent, was the architect for a multi-media networking solution that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has been responsible for the design and deployment of hundreds of innovative business solutions using Microsoft technologies. Mr. Kent founded Progent in order to meet the needs of small businesses who can't justify the expense of supporting a large IT group but who still require information networks with enterprise-class reliability, security, and responsiveness.

  • The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-qualified CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can help your company to design, deploy, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

  • Progent's design services for high availability networking offer access to Microsoft and Cisco-certified network experts who will show you how to implement a fault-tolerant network that incorporates essential technologies and procedures for mission critical environments. Progentís consulting professionals can help your company to configure a network infrastructure with features that include fault tolerant Internet access, network load balancing, fault tolerant data centers, cloud backup and restore, high-availability interoffice connections, and high-reliability multi-location networks. Progent can also provide disaster recovery planning experts to help you plan, validate, and document a recovery procedure founded on best practices.



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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are in need of technical help, IT outsourcing, or top-level expertise from a certified Progent consultant, call 650-543-0400 or visit Contact Progent.
















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