Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Progent's certified professionals can deliver a broad range of engineering and technical support assistance for information networks powered by any mix of Microsoft, Cisco, Apple Mac OS X, or Linux/UNIX platforms. Services available to small companies in the city of Palo Alto by Progent's staff of Microsoft and Cisco certified engineering professionals include:

  • Progent's Microsoft-certified Windows Server 2012 R2 support experts can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, tune your network for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management, staff, create an enterprise-wide security plan, streamline network administration, help with creating applications, and generate and validate a DR/BC plan. If you are planning on creating a hybrid network model that integrates on-premises resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

  • Progent's Microsoft certified Windows 7 migration consultants can help you to manage and troubleshoot Windows 7 PCs. Progent can also help you to assess the likely business benefits of moving to Windows 8.1 or Windows 10. If you decide that it fits your business strategy to migrate, Progent's Windows 8 migration consultants and Windows 10 deployment consultants can help your IT organization to plan and execute a non-disruptive migration to Windows 8.1 or Windows 10.

  • Progent's Juniper Networks-authorized network consultants can assist your company to plan and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to enable you to simplify the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain networks that include a mix of Juniper's OS platforms.

  • VMware's NSX virtual network platform enables you to build entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, updates and fixes and can produce reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to plan, deploy, test and administer a disaster recovery solution powered by VMware SRM and VMware NSX.

  • Progent's data backup experts offer consulting support for a broad range of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and handhelds. Progent can provide expertise for all major backup platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help you to deploy, enhance, or troubleshoot backup/restore systems for a range of environments including on-premises, remote, cloud-based, or a mix.

  • Progentís affordable Offsite SCDPM Backup Service Package combines the advanced capabilities of Microsoft Data Protection Manager with the world-class security and availability facilities of the QTS colocation center to deliver continual, non-disruptive backup for up to 2.5TB of data from one or several of your Windows servers. Progent's managed service package includes all configuration, management, and tracking needed for a comprehensive offsite backup solution.

  • NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with replication to provide rapid, zero RPO disaster recovery between sites that are as far as 185 miles apart from each other. Progent can provide access to a certified NetApp MetroCluster expert who can help your business to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by providing help with procedures such as assigning disk pools, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery solution to prove compliance with information assurance standards and government requirements.

  • Progent offers convenient, quick, and affordable access to Cisco CCIE Certified support professionals. CCIEs are recognized networking experts who earn this top-level certification only through thorough testing by Cisco. CCIEs can resolve the most complex issues associated with network design, setup, troubleshooting, and maintenance. Progentís CCIE professionals work intimately with Cisco engineers in analyzing issues with Cisco's IOS platform and developing workarounds or obtaining software updates to resolve problems. Progent offers quick access to a CCIE by telephone so that you can receive immediate help for complex network troubles that are affecting worker efficiency but are beyond the scope of your local network support resources.

  • Progent's Citrix-certified desktop virtualization experts can help you to design, install, administer, and troubleshoot a virtualized Windows desktop and application delivery and management solution by providing XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network consultants can help you optimize your network for delivering server and client-side applications, and Progent's datacenter management and support experts can assist your organization to administer and maintain an off-site datacenter that features high uptime, enhanced protection, and rapid recovery.

  • Progent's eCommerce application software consultants can assist your company to install an e-commerce environment that is secure, dependable, and fast. Progent can also show you how to design a web site that is tightly integrated with your sales and supply chain databases to lower the expense and increase the stability of on-line business-to-business, business-to-consumer, or buy-side to sell-side transactions. Progent can help you architect custom web software using powerful development utilities or tailor off-the-shelf software products so that they address your special business requirements. For data-intensive web applications, Progent can provide the expertise of Microsoft SQL Server developers, Oracle developers and DBAs, MySQL consultants, and Microsoft Office Access database application programmers.

  • Progent has extensive experience providing a broad range of online network support and urgent repair services to local governments and schools across the U.S. Progent is one of the pioneers in providing advanced online IT support and has provided network support to clients in every state. (Check out Progent's customer testimonials.) Progent's online computer consulting for local governments eliminates travel costs and resolves issues faster than on-premises service calls.

  • Progent's Android phone integration consulting have years of experience providing online and on-premises assistance for businesses of all sizes who need to integrate Android phones into their information networks so that mobile clients can be productive from virtually anywhere. Progent offers the breadth of skills to resolve network issues that involve multiple vendors and that represent a mix of legacy and up-to-date technology. Progent offers cost-effective online technical support to assist you with any aspect of planning, deploying, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to help you to handle especially challenging IT problems, or Progent can provide comprehensive project management services to help you complete major network initiatives on schedule and on budget. Progent can help with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or individual training to help you manage and use Android phones and tablets to maximize their business value.

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If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require technical help, information technology outsourcing, or high-level services from a certified Progent consultant, call 650-543-0400 or visit Contact Progent.

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