Onsite Service Available in Petaluma, Sonoma

Progent's certified professionals can deliver a broad selection of consulting and support help for information environments based on any mix of Windows, Cisco, Apple macOS and OS X, and Linux technologies. Support services available to small and mid-size organizations in the Petaluma neighborhood by Progent's team of Microsoft engineering professionals include:

  • Progent's certified MS Exchange 2016 Server migration consultants and Exchange 2013 consultants can deliver affordable remote and on-premises support to implement your upgrade to Exchange 2016 or Microsoft Exchange Server 2013, generate comprehensive documentation of your upgraded messaging environment, train your network support team and users to get them ramped up quickly on Microsoft Exchange Server 2016 or Exchange Server 2013, and provide continuing management consulting and technical help.

  • The updated edition of MS Dynamics NAV ERP offers several new features including Personalized Role Centers, enhanced analytics and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP consultants can provide software development, configuration and troubleshooting services to help your company to take advantage of MS Dynamics NAV. Progentís consultants can show you how to integrate Microsoft Dynamics NAV to other services and applications. In addition, Progent can assist your organization to design and utilize databases so you can enhance your understanding of your operations, acquire additional clients, expand your sales strategies, and build successful alliances.

  • Progent can provide online or on-premises help from a certified CCIE consultant to assist your business to design, install, administer and troubleshoot converged communications environments supported by Cisco Unified Communication technology in an in-house, distributed, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have in-depth backgrounds assisting companies of all sizes to build advanced collaboration ecosystems by providing services that include Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager planning and deployment, VoIP phones and soft phones setup, and Cisco wireless VoIP phone solutions. Progent can assist you with Cisco's extensive portfolio of Unified Communications applications like Cisco Jabber, WebEx, Unity Express, Cisco Unified Contact Center Express, and Unified Attendant Console.

  • Progent's eCommerce application software consultants can assist your company to setup an e-commerce infrastructure that is protected, reliable, and responsive. Progent can also help you to architect a web site that is integrated with your sales and supply chain systems to lower the cost and improve the reliability of web-based B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create specialized web applications based on industry standard programming tools or tailor popular software products so that they accommodate your special business needs. For database-driven applications, Progent offers the services of certified SQL Server developers, Oracle programmers and database administrators, MySQL consultants, and Microsoft Office Access application developers.

  • Progent's design services for fault tolerant IT systems offer access to Microsoft and Cisco-certified network experts who can show you how to build a fault-tolerant network that incorporates key technologies and processes for line-of-business applications. Progentís consulting professionals can help your company to implement a network infrastructure with features that include failover Internet connections, system load balancing, zero-downtime data centers, multi-site backup, fault tolerant interoffice connections, and high-reliability multi-location networks. Progent can also provide disaster recovery preparedness experts to help you plan, test, and document a recovery process founded on best practices.

  • Progent's Microsoft Exchange Server hosting and management services offer a world-class data center with redundant electrical and environmental control systems, 24x7 staffed security and operations center, and fault-tolerant connections to tier-1 Internet service providers. Hosted Microsoft Exchange servers are configured as virtualized machines for high uptime, easy expandability, and fast recovery. Services feature integration with your network, connectivity with mobile computing products, continual monitoring of efficiency and security, spam and virus protection, security update and revision control, Contact Center services, daily data backup, and comprehensive messaging management support.

  • System Center 2016 provides major enhancements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade smoothly from a previous release of System Center, or debug your System Center environment.

  • Progent's Office and Office 365 experts can help companies to incorporate Microsoft Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless productivity solution that offers fast return on investment and promotes improved business results. Progent can assist you to interface Microsoft Office or Office 365 applications with each other and with other key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent can also assist you to fix compatibility issues between various versions of Microsoft Office and can provide live online Office and Office 365 instruction to individuals or groups.

  • Progent's Android smartphone integration consulting have years of experience delivering remote and on-premises support for businesses of any size who need to incorporate Android phones into their IT systems so that users can be productive while on the go. Progent has the range of know-how to solve network issues that span multiple manufacturers and that represent a mix of older and up-to-date technology. Progent provides budget-friendly remote expertise to assist you with any aspect of designing, implementing, managing and troubleshooting your BYOD environment. Progent can provide as-needed support to assist you to resolve particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management support to help you complete strategic IT projects on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers expertise with all major operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or individual training to show you how to manage and operate Android phones and tablets efficiently.

  • Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, acts as the center of Cisco's collaboration solution. CUCM and Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating closely with unified messaging applications such as Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM and CallManager consultants can help with any aspect of Unified Communications Manager configuration and debugging in areas such as integrating Cisco VoIP phones and video phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE networking support, designing Cisco UCS server failover solutions for high availability, and integration with Exchange and Skype for Business.

  • Based in the San Francisco Bay Area, Progent offers Microsoft and Cisco technology consulting on-premises support, computer network management outsourcing and network consulting services to companies in California and in major cities across the United States. Progent's engineers can also deliver high-level online IT consulting services, network monitoring, and urgent troubleshooting to lower expenses and reduce downtime for organizations nationwide.

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If your small business is in the Petaluma or Sonoma area and you require technical support, IT outsourcing, or top-level expertise from a certified Progent engineer, call 707-559-7400 or visit Contact Progent.

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