Onsite Service Available in Petaluma, Sonoma

Progent's Computer Consulting Offerings in Summary
Our Network Support expertise is geared towards small and midsize companies that need fast and economical help for system availability, security, performance, or maintenance. The following brief examples of consulting services and information technology expertise will give you a sense of how Progent can assist you to increase the competitive value of your information network.

• Progent offers comprehensive Microsoft Business Solutions Customer Relationship Management (CRM) consulting and uses this powerful productivity application as a core line-of-business application. Microsoft Dynamics CRM helps companies build profitable client relationships by providing tightly integrated Sales and Customer Service modules that enable staff members to share vital customer data to help improve sales success and deliver consistent, responsive customer service.
  
  
• Progent is experienced in the design, installation, and integration of cohesive network systems by combining advanced technologies from a pool of top hardware and software suppliers that include 3COM, Adaptec, APC, RIM Blackberry Wireless, Checkpoint, Cisco, Computer Associates, HP/Compaq, Dell Computers, IBM, Lucent, Linksys, Netgear, Netopia, Network Associates, Quantum, Symantec, VERITAS, and WatchGuard.
  
  
• Progent's certified Microsoft consultants can help you optimize the capability of your existing Windows 2000 Servers and can ease network administration, provide tech support and troubleshooting, and increase security. In addition, Progent can provide CISSP and CISA certified security experts to analyze your current IT security and propose company-wide policies, procedures and solutions to bolster your security in the future.
  
  
• Progent can help you create, justify and implement a plan to migrate to Microsoft Windows 2003 from Microsoft Windows 2000 Server. For enterprises in the San Francisco Bay Area, Progent's Microsoft-certified staff members offer computer network help and network consulting services for the entire family of Microsoft Enterprise Servers, Microsoft Windows 2003, and Microsoft line-of-business applications. Progent's migration, installation, update, support, and custom software development services include architecture and system design, installation and deployment.
  
  
• Progent's Active Directory support services include certified expertise in designing, configuring and troubleshooting complex Microsoft Active Directory (AD) environments. Progent's Microsoft-certified staff have extensive experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partitioned configurations, damaged AD objects, removal of legacy beta software configuration objects in existing AD environment, and repair of failed installations of AD and AD-integrated software. Progent is also experienced in using “expert only” Active Directory tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.
  
  
• Progent's fault-tolerant system support experts can help you craft a sensible, fault-tolerant network infrastructure that addresses critical issues covering a broad range of network technologies and processes including redundant ISP connections, server cluster environments, load balancing, data center solutions, multi-office connectivity, and business continuity.
  
  
• If you need to redo your company web site, create internal webs for applications such as HR or employee education, establish a powerful web presence for a start-up company, or build enterprise-class, database driven web applications, Progent can provide talented and experienced web site custom software consultants . Progent's consulting experts can also help you construct and manage a secure, robust server and communications infrastructure, including remote connectivity, to support your web applications.
  
  
• Progent's experts can help your organization implement Microsoft Internet Security and Acceleration — Microsoft ISA — which leverages Windows 2003 security and Microsoft Active Directory for policy-based security controls, web browser acceleration, and advanced management tools.
  
  
  
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If your small business is in the Petaluma or Sonoma area and you are in need of technical help, information technology outsourcing, or high-level services from a Microsoft or Cisco certified engineer:

Call 707-559-7400 or send email to information@progent.com