Onsite Service Available in Petaluma, Sonoma

Progent's certified professionals knows how to deliver a wide selection of consulting and technical support help for computer environments based on any combination of Microsoft, Cisco, Apple Mac OS X, and Linux/UNIX technologies. Network services offered to small organizations in Petaluma by Progent's staff of seasoned consulting experts include:



  • Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, reduce their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.

  • SQL Server 2016 offers major improvements in speed, scale, security and compliance, availability, mobile computing support, plus integrated business intelligence. New features include PolyBase for handling structured and unstructured files in one appliance for big data applications, Jason support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft certified SQL Server 2016 consulting experts offer remote and onsite support to assist businesses of any size to design, implement, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics ERP, Skype for Business, and SCOM.

  • Progent's Juniper Networks-certified NetScreen consultants can help your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper technologies, and troubleshoot infrastructure issues in all-Juniper or mixed-technology systems.

  • Based in California's Silicon Valley, Progent provides Microsoft technology support servicesonsite help, office network outsourcing and network consulting services to companies in Northern California and in larger metropolitan areas throughout the U.S. Progent can also provide advanced online IT consulting, network monitoring, and emergency technical support to lower expenses and minimize downtime for organizations anywhere in the U.S..

  • Progent has a long background providing a full-spectrum of online IT support and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is among the pioneers in delivering advanced remote IT support and has delivered IT solutions to organizations in every state. (Check out Progent's customer testimonials.) Progent's remote computer support for local governments eliminates travel costs and resolves issues more quickly than onsite service calls.

  • NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to deliver rapid, zero data loss disaster recovery between datacenters located up to 300km apart from each other. Progent offers access to a certified NetApp MetroCluster consultant who can help you to design, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster solution by delivering guidance with tasks like assigning disk pools and shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to verify compliance with industry standards and government requirements.

  • Progent's Test and Training Lab at the QTS Colocation Center in Sacramento, California is available for piloting line-of-business applications, developing cost-effective system upgrade procedures, evaluating and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent clients without adequate internal resources to configure effective test environments, the lab reduces capital costs and technical risk and helps keep vital IT projects on schedule.

  • Windows Hyper-V 2016 incorporates key technologies first designed for and refined on Azure, among the world's biggest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft certified Windows Server 2016 Hyper-V experts can help you to evaluate the benefits of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your vital applications, design an efficient network architecture for a cloud-based or hybrid deployment, create and carry out a non-disruptive upgrade strategy, train your IT management and technical support personnel, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.

  • Progent's Amazon AWS integration consultants offer affordable online consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-based or hybrid environments that efficiently integrate Amazon AWS cloud services. Progent offers occasional support or Progent can deliver comprehensive project management outsourcing to help you migrate efficiently to the Amazon AWS cloud.

  • Progent's Private Cloud hosting service offers complete hosting of a small organization's servers in an environment that delivers the maximum degree of dependability and scalability and is also simple to migrate to any data center. Progent's Private Cloud hosting and management services are based on mature virtualization technologies that enable small businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.

    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide range of online support services to help your organization to design, program, pilot test, install, administer, and debug business applications powered by any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to move your current Excel solutions to the latest versions of Excel, integrate Excel with iOS and Android mobile devices, and fix compatibility problems between various versions of Office Excel. Progent offers on-demand help to organizations looking for a fast solution to a stubborn issue related to Excel and Progent can also provide comprehensive project management support for migrating or creating mission-critical applications based on Excel. Progent's affordable online training classes for Excel can be customized to meet the needs of individual users or teams.

    Progent's certified Microsoft Exchange Server 2016 consultants can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.

  • The updated release of Microsoft Dynamics NAV includes several innovations such as specialized Role Centers, improved management information and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV software consultants can provide software development, configuration and debugging support to help your company to take advantage of MS Dynamics NAV. Progentís consultants can show you how to integrate MS Dynamics NAV ERP software to other systems and programs. In addition, Progent can assist you to create and utilize data warehouses so you can improve your knowledge of your business, attract additional customers, expand your marketing strategies, and build successful partnerships.



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If your small business is in the Petaluma or Sonoma area and you are in need of technical assistance, information technology outsourcing, or advanced expertise from a certified Progent professional, call 707-559-7400 or visit Contact Progent.
















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