Onsite Service Available in Petaluma, Sonoma

Progent's experts knows how to provide a wide assortment of consulting and support assistance for computer systems based on any combination of Windows, Cisco, Apple, and Linux/UNIX platforms. Services available to small and mid-size companies in the Petaluma area by Progent's staff of Microsoft and Cisco certified technical professionals include:



  • Progent has delivered remote network consulting help to organizations in every state in the country. Many of these customers have indicated their appreciation to Progent through testimonials to the high quality of Progent's service staff. Take a look at Progent's customer testimonials to learn what people say about the high level of Progent's consulting services.

  • Progent's Microsoft Active Directory consulting support includes expertise in architecting, installing and troubleshooting complex Microsoft Active Directory (AD) environments. Progent's Microsoft-certified staff have extensive experience troubleshooting complex AD problems like replication, multi-domain partitioned configurations, corrupted AD objects, clean-up of legacy beta software configuration objects in production AD environments, and fixing of failed installations of AD and AD-integrated software. Progent is also experienced in using advanced AD utilities such as NTDSUTIL, and DCDIAG.

  • The latest edition of MS Dynamics NAV ERP offers several innovations such as specialized Role Centers, enhanced BI and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV software experts can provide programming, configuration and debugging support to help you to benefit from Microsoft Dynamics NAV. Progentís consultants can show you how to integrate Microsoft Dynamics NAV to other systems and applications. In addition, Progent can help your organization to create and utilize data warehouses so you can enhance your knowledge of your operations, acquire additional customers, refine your sales campaigns, and form productive partnerships.

  • There are several hundred enterprise-level colocation centers in Northern California and major metropolitan areas across the U.S., and Progent's colocation consulting professionals can enhance your systemís redundancy and performance by helping you choose a colo facility that addresses the specific needs of your enterprise such as geographic location, size, connectivity, affordability, and extra additional features and services. Progentís data center support services are intended for companies with hardware housed at colocation hosting facilities and in need of timely in-person service at the colocation facility as well as online support from Microsoft and Cisco certified professionals. Progent offers a variety of collocation center support services including network topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications infrastructure, development and installation of high availability configurations, defining and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and creating fault tolerant server and storage clustering systems.

  • Progent's SQL Server developers can assist your organization to build and support applications based on the SQL Server RDBMS. Progent follows leading lifecycle management practices to create efficient, easy-to-manage SQL Server applications and is able to work with a client's IT staff to complete projects in a cost effective and cost-effective way. Progent for can assist you to build Microsoft SQL Server applications by offering a wide range of professional support services including specification of features and scope, logical and physical modeling, ETL development, T-SQL coding, software configuration, storage management, performance tuning, backup and restoration strategies, partitioning, consolidation of stored procedures, replication solutions, security, and fault tolerance.

  • Progentís Microsoft certified consultants can offer businesses of all sizes advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that facilitates the rapid development of enterprise-grade business programs that can give your company a competitive edge. SQL Server provides core support for XML and can query over the Internet and outside the firewall. In addition to offering expertise, support and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information system. Progent can also help you to carry out a cost-effective migration to SQL Server 2016 or an upgrade to SQL Server 2014 from legacy versions of SQL Server or from different RDBMS products.

  • Progent's data backup experts offer help for a wide array of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent offers help for leading backup products including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can help your company to install, enhance, or troubleshoot backup solutions for a range of architectures such as on-premises, edge to datacenter, cloud-based, or hybrid.

  • Windows Hyper-V 2016 incorporates core features initially developed for and proven on Azure, among the world's largest public clouds. This dramatically enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, reliability and disaster recovery. Progentís Microsoft certified Windows Server 2016 Hyper-V specialists can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure test systems to confirm the ability of Hyper-V 2016 to run your critical applications, plan an efficient network topology for a cloud-centric or hybrid installation, create and execute a non-disruptive migration strategy, train your IT administration and technical support staff, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers the highest possible business value.

  • Progent's Azure cloud integration consultants can help you with every stage of Azure cloud migration such as requirements definition, readiness assessment, solution architecture, pilot testing, implementation, automated administration, performance tuning, software license controls, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can assist your IT staff to set up and debug firewall appliances and VPN tunnels so your users can securely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid environment that transparently integrates physical datacenters with Azure-based resources.

  • Progent's Test and Training Lab at the QTS Data Center in Sacramento, California can be used for testing mission-critical applications, creating efficient migration procedures, evaluating and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility problems, and building training systems for new products and technologies. For Progent customers who lack adequate in-house resources to configure effective test systems, the lab cuts capital outlay and engineering risk and helps keep vital IT initiatives on schedule.

  • The accumulated service reports created for your company by Progent help you avoid becoming overly reliant on a single consultant. Progent's comprehensive documentation of support provided allows one Progent expert to resume where another consultant left off while reducing time lost getting up to speed on your system situation. Thorough service reports also provide your in-house IT staff greater grasp of major technical issues involving your network and offer insight into how to anticipate and solve problems in the future. Because of this, Progent's service documentation are a key aspect of Progent's philosophy of knowledge transfer to customers. An additional benefit of Progent's service reporting system is that your enterprise can more easily establish an internal network support group if and when it becomes economical to do so. Also, good service documentation enables your company to transfer to another IT services firm if you grow dissatisfied with Progent's service quality.

    Progent's Microsoft Office Word and Office 365 Word experts offer a broad range of economical online consulting services to help you to manage and troubleshoot your legacy Microsoft Office Word solution or help you to migrate to a newer version of Office Word. Support available from Progent's experts include VBA software development, isolating and fixing compatibility issues between various versions of Office Word, integrating Word with other Microsoft Office apps like Office Excel and Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet integration, and online Office Word training sessions customized for your special requirements.



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If your small business is in the Petaluma or Sonoma area and you are in need of computer help, IT outsourcing, or high-level expertise from a certified Progent professional, call 707-559-7400 or visit Contact Progent.
















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