Onsite Service Available in Petaluma, Sonoma

Progent's experts knows how to deliver a broad assortment of engineering and support help for IT systems powered by any mix of Microsoft, Cisco, Apple macOS and OS X, and Linux platforms. Network support services available to small companies in the Petaluma vicinity by Progent's staff of seasoned consulting professionals include:



  • ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running efficiently by tracking the health of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management staff and your Progent engineering consultant so all looming problems can be addressed before they can disrupt productivity. Learn about the entire ProSight portfolio of value-priced network management outsourcing services for small and medium-size businesses.

  • Progent can provide your organization online access to Microsoft Exchange 2016 Server migration support, Microsoft-certified Exchange 2013 consulting experts, Exchange 2010 consultants and Exchange Server 2007 support professionals to architect a fault-tolerant email solution that includes protected email access throughout your organization. For road warriors with handheld devices, Progent offers Apple iOS and Android smart phone integration services and RIM Blackberry administration consulting.

  • VMware's NSX virtual network technology allows you to build complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly recover the complete logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help you to plan, deploy, test and administer a disaster recovery system based on VMware SRM and VMware NSX.

  • ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup activities and allows fast recovery of vital files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide world-class expertise to set up ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical information. Read about the complete ProSight series of value-priced network monitoring and management services for small and mid-size organizations

  • The most recent release of Microsoft Dynamics NAV offers powerful innovations such as specialized Role Centers, enhanced business intelligence and reporting options, and advanced workflow support. Progent's Dynamics NAV ERP experts offer custom programming, integration and debugging services to enable your company to benefit from Microsoft Dynamics NAV. Progent’s engineers can help you to integrate Microsoft Dynamics NAV ERP software to other systems and applications. Also, Progent can help you to create and utilize databases so you can enhance your understanding of your operations, acquire more clients, expand your sales strategies, and build productive partnerships.

  • Progent's certified Windows 7 upgrade engineers can help you to manage and maintain Windows 7 PCs. Progent can also show you how to evaluate the potential strategic benefits of moving to Windows 8.1 or Windows 10. If you decide that it fits your business to upgrade, Progent's Windows 8 upgrade engineers and Windows 10 integration consultants can help you to plan and implement an efficient migration to a current version of Windows.

  • Progent's Microsoft-certified consultants offers online or onsite support to assist businesses of any size to plan, deploy, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's System Center Data Protection Manager consultants can help you to upgrade from older versions of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for resolving especially challenging problems, or full project management services. In addition, Progent's System Center Data Protection Manager 2016 (DPM 2016) migration consultants can help you to plan and carry out an efficient migration from DPM 2012 to SCDPM 2016 so you can benefit from integration with Microsoft Windows 2016.

  • Progent's team of network consulting experts can assist large enterprises to architect, set up, and manage major rollouts of key Microsoft technologies by providing support such as Microsoft Active Directory configuration, MS Exchange Server 2016 migration, Exchange Server 2013 configuration, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 configuration, Skype for Business Server planning and deployment support and Lync Server 2013 management, plus Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 programming. Progent has helped some of the world's biggest organizations to integrate solutions based on Microsoft products and can provide branch office consulting services for enterprises with local offices in the San Francisco Bay Area or major cities across the U.S.

  • Progent has published a white paper that summarizes the advantages businesses of all sizes can derive from outsourcing or co-sourcing IT support from Progent. Progent's Information Technology Outsourcing and Co-sourcing report describes Progent's proven IT service delivery model for network consulting that ranges from desktop troubleshooting to advanced project management. The report also shows ways that Progent's outsourcing support services can help companies to reduce costs, improve productivity, and enhance the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing and Co-sourcing Network Support from Progent.

  • Progent's affordable extended hours online support program provides clients 24x7 availability of remote support from Progent's Technical Response Center (TRC). Services available beyond normal business hours include fixing issues with Microsoft-based server products, Microsoft Windows desktop troubleshooting, help with MS Office programs, system backup and recovery, and basic routing and switching support for Cisco networking products.

  • Progent's Amazon Web Services (AWS) planning and integration consultants can provide affordable online consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can help you deploy cloud-based or hybrid environments that seamlessly incorporate Amazon AWS services. Progent can provide as-needed expertise or Progent can deliver comprehensive project management outsourcing to help you migrate efficiently to the Amazon AWS cloud.

  • Even though the Microsoft Small Business Server product line has been terminated, this powerful bundle is still popular. Progent provides a range of Microsoft Small Business Server consulting services for all versions of the platform. In addition, Progent's Windows Server Essentials consultants can help your organization to evaluate the possible advantages of transitioning from a locally hosted datacenter powered by Small Business Server version 2011 or earlier to a more cloud-centric network by carrying out an upgrade to Windows Server 2012 R2 Essentials and to Microsoft's cloud-based application software. Regardless whether your servers and applications reside on an on premises datacenter, in the Microsoft Cloud, or across a hybrid mix of both, Progent can provide full-service consulting, troubleshooting, and application design and programming services for Microsoft's core business products including Windows Server, Exchange Server, SharePoint Server, and Microsoft SQL Server. .

  • Progent's founder and head of engineering, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year computer industry veteran and has been responsible for the creation and deployment of hundreds of innovative business solutions based on Microsoft and Cisco technologies. Mr. Kent started Progent in order to meet the needs of small companies who can't justify the high cost of supporting a large IT team but who still require information systems with world-class dependability, protection, and responsiveness.



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If your small business is in the Petaluma or Sonoma area and you need technical assistance, information technology outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 707-559-7400 or visit Contact Progent.
















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