Onsite Service Available in Petaluma, Sonoma

Progent's experts knows how to deliver a broad assortment of engineering and support help for IT systems powered by any mix of Microsoft, Cisco, Apple macOS and OS X, and Linux platforms. Network support services available to small companies in the Petaluma vicinity by Progent's staff of seasoned consulting professionals include:

  • The updated version of MS Dynamics NAV ERP includes powerful new features such as specialized Role Centers, enhanced business analytics and reporting options, and advanced workflow support. Progent's Dynamics NAV software consultants can provide software development, configuration and troubleshooting support to enable you to take advantage of MS Dynamics NAV. Progent’s engineers can show you how to integrate Microsoft Dynamics NAV to other services and applications. Also, Progent can help you to create and analyze data warehouses so you can improve your understanding of your business, attract additional customers, expand your marketing strategies, and form successful alliances.

  • Progent can provide your business online access to MS Exchange 2016 planning and deployment support, Microsoft-certified Exchange Server 2013 consulting experts, Microsoft Exchange Server 2010 consultants and Microsoft Exchange 2007 support professionals to create a dependable email solution that provides protected email connectivity throughout your company. For road warriors with handheld computing devices, Progent offers Apple iOS, Android, and Windows tablet and smart phone integration services and Blackberry management consulting.

  • System Center 2016 Data Protection Manager (SCDPM 2016) offers small and medium-size businesses near-continuous backup and easy restore functions for Microsoft environment. SCDPM 2016 offers application-sensitive backup for critical workloads like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux virtual machines, works with VMs running on Windows Hyper-V and VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can help you to design, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution built around DPM 2016. Progent can help you to migrate from an older release of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent can provide online or onsite support and can deliver as-needed expertise to resolve challenging issues or provide comprehensive project management or co-management support to help you finish your Data Protection Manager 2016 deployment on time and within your budget.

  • Progent’s Wireless Site Survey helps you to plan and implement a WiFi wireless LAN customized for your facilities, offering your business a WLAN that delivers the reception, speed, load-handling capability, QoS, security, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service. Progent’s on-premises wireless survey features onsite inspection, RF and data protection audits of your current wireless network, analysis of your building’s floor plans, testing for radio frequency interference, RF propagation modeling, selection of optimum locations for client-requested Wi-Fi APs such as Aironet access points, Meraki access points and Apple AirPort devices, and a detailed document describing a new WLAN.

  • NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with replication to deliver fast, zero data loss disaster recovery (DR) between sites located up to 185 miles apart from each other. Progent offers access to a NetApp MetroCluster consultant who can assist your business to design, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your functional needs and IT budget. Progent can ensure you follow best practices for installing your MetroCluster solution by delivering guidance with tasks such as assigning disk pools and shelf IDs, determining plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and verifying your DR system to show compliance with information assurance standards and government mandates.

  • Progent's business software experts can help your company to setup an e-commerce system that is protected, dependable, and responsive. Progent can also help you to develop a web site that is integrated with your sales and inventory databases to lower the expense and increase the reliability of web-based business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you design specialized web applications using industry standard development tools or tailor off-the-shelf programs so that they address your individual business requirements. For database-driven applications, Progent offers the services of Microsoft SQL Server developers, Oracle programmers and DBAs, MySQL experts, and Microsoft Office Access software programmers.

  • Progent can help you install Microsoft Windows Services for UNIX (SFU) or Subsystem for UNIX-based Applications (SUA) to achieve coexistence between Windows and Linux networks. SFU achieves interoperability between Windows Server and various versions of Linux/UNIX including Solaris 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows server folders over NFS and improved authentication in Windows Server Active Directory environments. SFU's Interix subsystem includes a full set of UNIX/Linux tools and shells, support for a single rooted file system, and an application development kit for porting software.

  • Progent's staff of IT consulting experts can assist large enterprises to plan, set up, and support major rollouts of key Microsoft technology by providing services such as Microsoft Active Directory configuration, MS Exchange 2016 Server planning and deployment, Exchange 2013 configuration, Exchange Server 2010 management, SharePoint Server 2013 design and installation, Skype for Business Server migration consulting and Microsoft Lync Server management, plus Microsoft SQL Server 2017 migration, SQL Server 2016 integration and Microsoft SQL Server 2014 programming. Progent has helped some of the world's largest businesses to integrate solutions based on Microsoft products and offers branch office IT supports for enterprises with local offices in Silicon Valley and the San Francisco Bay Area or major cities across the U.S.

  • Progent has put together two ultra-affordable service bundles intended to allow small companies to receive an impartial network security assessment from a qualified security consultant. With Progent's External Security Inventory Scan, a security engineer runs an extensive test of your network from outside your firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a network scan from an authorized machine inside your firewall to determine vulnerabilities to inside threats. The two security inventory services are configured and run from a secured external site.

  • Some of the common remote Cisco router consulting services available from Progent include setting up hostname, DHCP, routing tables, clock, and user accounts; setting up iBGP, aggregation, static or BGP to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing configuration, line settings and BGP peering arrangements; installing current IOS image; configuring and testing router failover; fixing VPN tunnel and routing issues; making a network diagram and documenting router setup; plus policy and redundancy planning.

  • ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the state of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT personnel and your assigned Progent consultant so that any looming issues can be addressed before they can impact your network. Read about Progent's entire ProSight series of affordable network monitoring and management services for small and mid-size organizations.

  • Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy a DR system built aroundMicrosoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness hosted on Microsoft Azure.

  • Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year computer industry veteran and has been responsible for the creation and deployment of hundreds of innovative information technology solutions based on Microsoft and Cisco technologies. Mr. Kent established Progent in order to meet the needs of small organizations who can't justify the high cost of maintaining a large IT staff but who still need information systems with enterprise-class dependability, security, and responsiveness.

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If your small business is in the Petaluma or Sonoma area and you need technical assistance, IT outsourcing, or top-level services from a Progent engineer, call 707-559-7400 or visit Contact Progent.

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