Onsite Service Available in Petaluma, Sonoma

Progent's Network Consulting Services in a Nutshell
Our Information Technology Support services are focused towards small companies who require fast and affordable help for network availability, protection, performance, or maintenance. The following abbreviated list of consulting services and information technology expertise should provide you with a sense of areas where Progent can show you how to enhance the competitive value of your computer network.

• Progent is experienced in providing support installing Active Directory systems to correct unsuitable initial decisions in deploying this complex technology. Progent can advise deployment methods that address critical configuration options such as AD naming standards, hierarchical model, system management structure, use and organization of group policy objects, plus security and auditing configurations. Progent can also evaluate the impacts of server and service configurations on functionality and performance requirements.
  
  
• There are over 75 secure Internet Data Centers in the San Francisco Bay Area, and Progent's Internet Data Center consulting professionals can enhance your system’s fault tolerance and performance by helping you choose a Data Center that meets the individual requirements of your business, including geographic location, space, communications, budget, and value-added features and services.
  
  
• Progent's expert certified consultants offer individualized training on complex, mission-critical technologies or applications for which your business feels the need for in-house expertise. Progent's knowledge transfer consulting service to your internal IT staff makes sound business sense in areas such as Active Directory, Microsoft Exchange Server, Microsoft ISA Server, or Cisco network infrastructure and VoIP technologies.
  
  
• Progent offers Microsoft Windows 2003 Server cluster server expertise to help your enterprise implement clustered server configurations that make possible 100% uptime, even for normal management functions. This high-availability is possible because a single server in a cluster can be brought off-line for maintenance functions without impacting users. Clustering also allows information technology personal to perform important security patches during regular business hours without reducing user productivity.
  
  
• In addition to supporting a broad range of security technologies from Microsoft and Cisco, Progent offers companies expert help for solutions from other major VPN manufacturers including Check Point Software, WatchGuard, Netscreen, SonicWALL, and Symantec.
  
  
• Progent can provide a Great Plains implementation expert to help maintain and evolve your system. Progent can also help you plan and implement an efficient cutover to Great Plains so that you preserve your information, improve your information security, improve your financial reporting and analytics, take full advantage of Microsoft Office support, and minimize business disruption by planning and adhering to an efficient migration plan.
  
  
• Progent's consultants can help your enterprise implement Microsoft Internet Security and Acceleration — Microsoft ISA Server 2004 — which builds on Windows 2003 security and Active Directory for policy-based security controls, web browser acceleration, and easy to use management tools.
  
  
• Progent is experienced in the design, configuration, and integration of cohesive computer networks by combining advanced technologies from a variety of top hardware and software companies that include 3COM, Adaptec, APC, RIM Blackberry Wireless, Citrix, Cisco, D-Link, HP/Compaq, Dell Computers, Intel, Lucent, Linksys, Netgear, Netopia, Nortel, SMC Networks, Symantec, VERITAS, and WatchGuard.
  
  
• If you are a Linux software developer, Progent can help you consolidate servers and leverage your investment in fault-tolerant hardware by designing a virtual infrastructure with products such as VMware. A virtual infrastructure allows Linux application developers working in a predominantly Microsoft Windows environment to consolidate expensive network resources by partitioning servers into secure, isolated segments that are easy to manage and can economically and safely support a variety of development systems including UNIX. Progent's computer network consultants can help you designing robust physical and virtual network infrastructures that are perfect for developing and validating new software applications.
  
  
• Progent's highly advanced service documentation reporting system provides comprehensive documentation for all delivered services. Every Progent technical team member has full and secure access to all the details of technical services delivered by any technical team member to every client. This history of problems and solutions, as well as false alarms and missteps, is organized as an easily accessible and searchable database that allows Progent's consultants to share their experiences organization-wide so that the overall efficiency of Progent's support grows over time.
  
  
• Progent's security support services include complete security evaluation and auditing, disaster recovery, virus protection and deletion, spam filtering, firewall solutions, ISP relationships, backup strategy definition, and establishing a foundation for secure commerce.
  
  
• Progent can help you create, justify and implement a plan to successfully migrate to Microsoft Windows 2003 from Windows 2000. For small businesses and mid-sized businesses in the San Francisco Bay Area, Progent's Microsoft-certified experts offer computer network help and information technology consulting support for the full family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft line-of-business applications. Progent's migration, installation, update, support, and custom applications development services include planning and system design, setup and deployment.
  
  
• Progent has created a "Computer Network Outsourcing Whitepaper" that summarizes the benefits a business can derive from outsourcing network consulting and other IT support services. To download a printable PDF copy of this document and discover how outsourcing can reduce costs and enhance productivity, click:
  Small Business Information Technology Outsourcing White Paper (140 Kb PDF file).
  
  
  
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If your small business is in the Petaluma or Sonoma area and you are looking for computer assistance, IT outsourcing, or advanced services from a Microsoft or Cisco certified expert:

Call 707-559-7400 or send email to information@progent.com