Onsite Service Available in Petaluma, Sonoma

Progent's network support services for small and mid-size organizations in Petaluma are focused on clients who require quick and affordable assistance for network stability, protection, efficiency, manageability, or recovery. This short selection of Progent's engineering support services and practice areas should give you a sense of the ways Progent's team can help you to enhance the competitive value of your information system.

  • Microsoft's desktop virtualization technologies reduce the effort needed for network administrators to deploy software programs so that they are standardized across an entire user base, offer the power to manage rights to business information, and enable quick installation of additional or upgraded desktops. In Windows Server 2008 R2, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers RDS streamlines client access, enhances responsiveness, strengthens data security, unifies management, and offers a nearly seamless client experience. Progent's Windows Server 2008 R2 engineers can assist your company to assess the strategic advantages of Microsoft's virtual desktop solutions, configure pilot and production environments, improve your network infrastructure to support virtual desktops efficiently, assess and remediate security problems, and educate your network managers to follow industry best practices to achieve maximum payback from desktop virtualization.

  • Stealth penetration testing is an important component of any overall network security strategy. Progentís security experts can run thorough stealth intrusion security tests without the awareness of your company's in-house IT staff. Stealth penetration checking uncovers whether current security defense systems such as intrusion detection warnings and event history analysis are properly configured and consistently monitored.

  • There are hundreds of enterprise-level Internet Data Centers in Northern California and larger cities across the U.S., and Progent's Internet data center expert consultants can improve your systemís fault tolerance and performance by helping you choose a colo site that meets the specific requirements of your organization such as geographic proximity, size, connectivity, budget, and value-added features and services. Progentís colocation center IT services are designed for businesses with hardware located at colocation hosting sites and requiring on-demand on-premises service at the co-location facility plus remote support from Microsoft and Cisco certified experts. Progent offers a variety of colo center support services such as system architecture evaluation, Windows and Linux server integration and support, troubleshooting for server and communications networking, development and installation of high availability systems, defining and deploying layered security structures, firewall configuration and support, designing load balancing environments, and creating high-availability server and storage clustering systems.

  • Progent utilizes a group approach to network problem solving. By harnessing extensive expertise from Progent's Microsoft and Cisco-certified consultants, Progent can quickly and efficiently resolve even the most troublesome computer problems. Working with hundreds of companies and performing thousands of complex implementation and integration tasks every year gives Progent an insight into which approaches are the most successful and which methods should be avoided.

  • Progent's Private Cloud hosting and management service offers comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the highest degree of dependability and scalability and is also simple to move to any data center. Progent's Private Cloud hosting options are based on proven virtualization platforms that enable small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.

  • Progent has extensive experience delivering a full-spectrum of remote IT consulting and urgent repair services to local governments and school districts across the U.S. Progent is one of the pioneers in providing expert online IT consulting and has delivered IT support to clients in all 50 states. (Check out Progent's client testimonials.) Progent's remote information technology support for local governments saves travel costs and solves issues faster than onsite support.

  • Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and mid-size businesses automatic backup and simplified restore capabilities for Microsoft-based networks. Data Protection Manager 2016 delivers application-sensitive backup for critical platforms such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft certified Data Protection Manager 2016 consulting experts can assist you to design, deploy, administer, and troubleshoot an enterprise-wide backup/restore solution built around DPM 2016. Progent can help you to upgrade from an older version of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide as-needed guidance to resolve technical bottlenecks or provide comprehensive project management or co-management services to help you finish your Data Protection Manager 2016 deployment on schedule and within your budget.

  • Progent's Microsoft Azure cloud planning and integration experts can help you with any stage of Microsoft Azure migration such as needs analysis, readiness assessment, solution architecture, pilot testing, deployment, centralized administration, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist you to set up and debug firewalls and VPN tunnels so your users can securely connect to Azure-based services, and Progent's Microsoft Gold-certified consultants can help you integrate critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help your organization to create a hybrid environment that transparently integrates physical datacenters with Azure resources.

  • Cisco Unified Communications Manager, originally known as CallManager, acts as the core of Cisco's communications and collaboration platform. Cisco Unified CM and Unified CM Express (CME) offer a modern IP-PBX solution by integrating tightly with applications that include Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can assist with any aspect of Unified Communications Manager support and debugging in areas that include integrating Voice over IP phones and desktop video IP phones, designing dial plans, integrating SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE networking support, creating Cisco UCS server failover solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.

  • Progent can provide affordable access to an Oracle certified expert for Oracle DBA services or an Oracle software developer. Progent can help your business to create effective mechanisms for critical Oracle DBA activities including performance tuning, backup/recovery strategies, and database protection, or mentor your in-house staff how to use industry leading practices for simplifying major administration procedures. Progent can also offer the services of a PL/SQL programmer to help your company to design, tune, enhance, or migrate Oracle-based programs that can vary from forms to data-driven web sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor.

  • Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting services to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

    Progent's certified Office and Office 365 experts can assist companies of any size to integrate Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that provides quick ROI and promotes better business outcomes. Progent can help you to integrate Office or Office 365 apps with each other and with other key Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server. Progent's consultants can also help you to fix compatibility issues with different releases of Microsoft Office desktop and offers live online Microsoft Office and Office 365 instruction to individuals and teams.

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If your small business is in the Petaluma or Sonoma area and you need computer assistance, IT outsourcing, or high-level expertise from a certified Progent consultant, call 707-559-7400 or visit Contact Progent.

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