Onsite Service Available in Petaluma, Sonoma

Progent's experts knows how to deliver a broad assortment of consulting and technical support assistance for information networks based on any mix of Windows, Cisco, Apple macOS and OS X, and Linux technologies. Services available to small and mid-size organizations in Petaluma by Progent's staff of Microsoft consulting experts include:



  • Virtualization techniques enable businesses to maximize utilization, streamline network administration, and improve workload availability and data protection. operate multiple virtual machines on a single physical processor. Common usage scenarios for virtualization are hardware consolidation, inexpensive platforms for programs that only run on outdated OS software, and economical quarantining of application development or pilot environments from on-line ones. Progent's virtualization technology engineers offer Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Server Hyper-V Virtualization help, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization design and management, and Citrix XenServer virtual server support. Progent can install virtual machines to maximize performance, reliability and manageability while at the same time cutting expenses; propose and verify disaster recovery plans that reduce downtown in case of a catastrophe; and provide ongoing support, troubleshooting, and engineering assistance as computer technology advances.

  • Progent's MS Exchange Server 2016 consultants and Exchange 2013 consultants can deliver affordable online and on-premises support to implement your migration to Exchange Server 2016 or Microsoft Exchange Server 2013, generate thorough documentation of your new email environment, train your IT staff and end users to get them up to speed rapidly on Microsoft Exchange 2016 or Exchange Server 2013, and provide ongoing administrative services and technical help.

  • Progent can supply companies with an information management professional who can serve as a temporary or part-time Chief Information Officer. This veteran IT executive can offer long-term direction to help your company to deploy sensible IT products to enhance business processes so they align better with your business objectives. Your company can create and install a well conceived IT strategy without incurring the expense of a full-time senior IT executive. Important services Progent's part-time CIO can perform include growth strategies, rationalizing IT budgets, building and tracking models for ROI, reengineering business processes, negotiating with suppliers, establishing security and compliance standards, cash flow management, automating network management, software revision management, network asset documentation control, and business continuity preparedness.

  • Features of Progent's IT support packages include system evaluation to ensure that your environment complies with industry levels of security and online connectivity, 24 x 7 network monitoring based on System Center Operations Manager to anticipate problems before they disrupt your business, optional Helpdesk Services from Progent's technical experts, security audit to help protect your network from malicious attack, addition of Service Packs and security patches for servers and software, discounts on Progentís remote and on-site support services, and contact with Progentís team of Microsoft and Cisco-certified system consultants and service specialists.

  • Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to help organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

  • Progent has extensive experience providing Microsoft Operations Manager consulting and utilizing this powerful system monitoring software. Progent can provide small and mid-sized companies two economical outsourcing service plans built on System Center Operations Manager: Network Monitoring Plan and Comprehensive Server Monitoring Bundle. To download a single-page datasheet detailing Progent's two outsourcing service packages for small businesses click: Network Monitoring Service Plans.

  • Progent has delivered remote network support help to companies in each state in the United States. Many of these customers have shown their appreciation to Progent through testimonials to the high quality of Progent's support personnel. Take a look at Progent's client testimonials to see what people say concerning the quality of Progent's network support services.

  • If your network incorporates Cisco appliances, you could be running an old version of Cisco IOS, the control software powering almost every Cisco router as well as current Cisco switches. Cisco frequently publishes upgrades to IOS in order to fix bugs, shore up security vulnerabilities, or improve functionality. Unfortunately, upgrading Cisco IOS or other Cisco control software can be a challenge, depending on your Cisco equipment and your system infrastructure. For example, there could be limitations of local Flash storage that might cause a new software version to operate improperly. Progent's Cisco CCIE consultants can provide a wide selection of services related to upgrading Cisco IOS or any Cisco OS such as IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run audits of your Cisco software, propose sensible updates, prepare Cisco devices, copy images, activate and verify your update, tune throughput, troubleshoot problems, and teach your IT managers how to utilize all significant new capabilities.

  • Progent's iPhone and iPad integration consultants offer affordable online assistance to help you to plan, configure, and fix any facet of your iPhone and Windows integration solution and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and scalable infrastructure that aligns with your mode of computing. Progent can also provide remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the business value of your IT network.

  • Based in San Jose in California's Silicon Valley, Progent provides Microsoft and Cisco technology consulting support onsite troubleshooting, network management outsourcing and IT consulting services to organizations in California and in major cities throughout the U.S. Progent can also deliver high-level remote IT consulting services, server monitoring, and urgent technical support in order to lower costs and reduce productivity loss for businesses nationwide.

  • Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, previously named CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, integrating SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

  • Progent's Microsoft System Center 2012 consulting experts have more than 15 years of experience configuring, supporting and troubleshooting the core components included with Microsoft System Center and can assist you to plan, deploy, support, and fix your Microsoft System Center ecosystem to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent also offers System Center 2016 migration planning and support to help you to move to the latest version of Microsoft System Center from an earlier one or from another IT management solution to provide the advantages of best-in-class provisioning, automation, security, plus datacenter and application performance monitoring.



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If your small business is in the Petaluma or Sonoma area and you require technical support, IT outsourcing, or high-level expertise from a Progent professional, call 707-559-7400 or visit Contact Progent.
















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