Onsite Service Available in Petaluma, Sonoma

Progent's network consulting for small and mid-size companies in the Petaluma area are concentrated on customers who need immediate and affordable assistance with network dependability, security, productivity, administration, or recovery. The following brief selection of Progent's engineering support options and technical experience should provide an idea of the ways Progent's team can help you to enhance the business value of your information network.



  • If your IT system includes Cisco appliances, you may be running an old version of Cisco IOS, the network OS powering virtually all Cisco router and current Cisco Catalyst switches. Cisco often publishes updates to IOS in order to correct problems, shore up security vulnerabilities, or improve features. Unfortunately, updating Cisco IOS or other Cisco control software can be tricky, depending upon your Cisco device and your system environment. For example, there could be limitations of local Flash storage that could cause a new OS version to execute incorrectly. Progent's Cisco CCIE network engineers can provide a broad array of support services related to updating Cisco IOS or any Cisco OS such as CatOS or CallManager. Progent's consultants can perform version audits of your router software, propose appropriate upgrades, prepare Cisco devices, copy images, configure and verify your Cisco software, optimize throughput, troubleshoot problems, and train your network support staff how to take advantage of all important new functions.

  • Progent's certified Microsoft Exchange 2016 experts and Exchange 2013 engineers can deliver affordable remote and on-premises support to implement your migration to Microsoft Exchange 2016 or Exchange 2013, produce comprehensive documentation of your upgraded messaging system, educate your network support staff and end users to get them ramped up rapidly on Microsoft Exchange Server 2016 or Exchange 2013, and provide continuing management consulting and engineering support.

  • Progent's certified Windows Server 2000 engineers can help you optimize the capabilities of your existing Microsoft Windows 2000 system and can streamline system management, perform technical support and troubleshooting, and improve security. In addition, Progent can provide CISSP certified security experts to analyze your current network protection and recommend company-wide procedures and solutions to bolster your security. Progent can also assist with your company's upgrade from Windows 2000 Server to Microsoft Windows 2008 R2 or assist your company to plan and carry out a smooth migration to Windows Server 2012 R2.

  • Creating solutions with Cisco's wireless IP phones usually demands that IT teams set up and fine tune numerous components of your Wi-Fi environment including access points, routers and switches, wireless LAN controllers, and network management software. Progent's Cisco wireless VoIP phone configuration consultants offer online and onsite support to help your organization build and administer a Cisco wireless IP phone deployment by delivering integration services that range from debugging the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.

  • Progent's CISSP certified security consultants and CISM certified security team members can help your company to protect your Apple Mac network system through expert services which include running extensive security assessments, recovery from work attacks, setting up firewalls, implementing safe remote connectivity, installing automated applications for protection against viruses, spam, and DHAs, and designing a comprehensive security plan customized for your business and network system.

  • In addition to providing Microsoft Dynamics business application software consulting services, Progent also offers Macola ERP consulting services, MAS 90 programming and consulting, and QuickBooks Enterprise Edition training seminars.

  • Progent provides interactive remote webinar education classes. Virtual online classes provide a flexible and economical way for teaching your IT workers to use a wide array of important software products such as Microsoft Office and Office 365 Excel, Word, MS Office PowerPoint, MS Office Access, Microsoft Office Outlook, MS Office Publisher, Microsoft Office Project, Office Visio, and Microsoft Great Plains. Progent also offers individualized on-premises training for clients in Northern California and larger cities throughout the U.S.

  • Progent offers easy, immediate, and economical access to Registered Cisco CCIE engineers. CCIEs are elite networking experts who are awarded this prestigious classification only after thorough examination by Cisco. CCIEs can resolve the most complicated problems associated with network architecture, implementation, repair, and service. Progentís CCIE consultants work intimately with Cisco engineers in identifying issues with Cisco's IOS platform and devising fixes or acquiring patches to resolve anomalies. Progent offers fast contact with a CCIE by telephone so you are able to get instant help for tough network troubles that are affecting business efficiency but are beyond the expertise of your local network service providers.

  • Progent offers online access to an Oracle certified expert for Oracle database administration support or an Oracle software programmer. Progent can assist you to develop efficient solutions for key Oracle database administration tasks including database tuning, backup and restore processes, and information security, or mentor your in-house personnel how to use industry best practices for streamlining major administration procedures. Progent can in addition provide the support of a PL/SQL developer to assist you to design, tune, troubleshoot, or migrate Oracle programs that can vary from business reports to data-driven web commerce sites. Progent offers experience using Oracle SQL Developer, SQL *Plus, and JDeveloper and can help you to tune current SQL programs using Oracle's SQL Tuning Advisor.

  • Load balancing your servers increases throughput and provides fault tolerance by working around downed servers in a load-balanced array. Progent's load balancing engineering services address a wide array of high-availability load balancing solutions including system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. High availability load balancing providers for which Progent offers consulting expertise include Windows 2008 Server R2 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.



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If your small business is in the Petaluma or Sonoma area and you are in need of technical help, IT outsourcing, or advanced expertise from a Progent professional, call 707-559-7400 or visit Contact Progent.
















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