Onsite Service Available in Petaluma, Sonoma

Progent's network support for small companies in the city of Petaluma are concentrated on clients who require immediate and economical help for network dependability, security, efficiency, administration, or recovery. The following short list of Progent's engineering services and technical experience will provide a sense of how Progent can help you to enhance the business value of your computer system.



  • System Center 2016 provides major enhancements for managing hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and install a new deployment of System Center 2016, extend or optimize an existing one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center solution.

  • NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles (300km) apart from each other. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can assist you to design, configure, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by delivering help with tasks such as assigning disk pools, arranging aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and testing your DR solution to prove compliance with information assurance standards and regulatory mandates.

    The current ASA 5500-X Family of firewalls with Firepower Services deliver significantly more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-qualified CCIE network consultants can assist you to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite support for ASA 5500-X firewalls with Firepower Services and can help your company to plan, integrate, tune, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

  • Microsoft's popular Small Business Server bundle has been discontinued but is still the heart of numerous small-businesses IT networks. Progent's SBS consultants can assist you to support your existing SBS solution or evaluate the possible benefits of moving from SBS version 2011 or earlier to a more cloud-centric network by carrying out a Windows Server 2012 R2 Essentials upgrade. Whether your resources are hosted on an on premises datacenter, in the cloud, or across a combination of of both, Progent can provide full-service consulting, technical support, and application development services for Microsoft's core business products including Windows Server, Exchange. SharePoint Server, and Microsoft SQL Server.

  • Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides small to mid-size organizations automatic backup and simplified restore capabilities for Microsoft networks. SCDPM 2016 offers application-aware protection for key workloads like SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft Gold-certified DPM 2016 consultants can help you to design, implement, administer, and repair an enterprise-wide backup/recovery system powered by DPM 2016. Progent can assist you to upgrade from an older release of DPM or from an outdated system, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide as-needed guidance to resolve technical bottlenecks or deliver comprehensive project management or co-management support to make sure you finish your Data Protection Manager 2016 deployment on schedule and within your budget.

  • Progent's Virtual Helpdesk services are an integrated expansion of your internal IT service organization. This can include high-end call center features such as a dedicated telephone number with customer-specific greeting. Progent will also send calls automatically to staff technicians who are specifically provisioned and trained to support your needs. Also, Progent's Help Desk Call Center staff can manage trouble tickets with any customer trouble ticket system for seamless integration with your internal network services group. Benefits of Progent's Virtual Network Support Helpdesk services include professional Microsoft Help Desk Call Center expertise the minute you call, transparent extension of your internal resources, front-line help for critical client problems, and by-the-minute billing.

  • Progent's Microsoft-certified Microsoft SharePoint Server 2010 specialists and Office SharePoint 2007 support professionals can assist you to rationalize the economic justification for implementing the latest version of Microsoft SharePoint Server, consult with you on the most sensible edition of SharePoint for your application, offer setup and deployment services, assist you to set up Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your standard and customized application programs to work with SharePoint, develop a comprehensive security plan that includes portal solutions, and deliver troubleshooting and Help Desk Call Center support.

  • Windows Server 2008 R2 represents a major step forward in making IT systems more secure and available, easier to virtualize and administer, higher performing, and able to provide an improved platform for web publishing. Progent's Microsoft-certified Windows Server 2008 support experts can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 R2 by providing consulting, support, training, staffing, monitoring, and security engineering expertise. Progent can also help you to prepare for and execute a smooth migration to Microsoft Windows Server 2012 R2. If you are planning on creating a hybrid network model that integrates local systems with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

  • If you are creating Linux applications on a network that includes Microsoft-based servers, desktops and software, Progent offers IT outsourcing and consulting services that keep your system fully operational while reliving you to focus on your area of highest value expertise. By using sophisticated server monitoring and providing remote and optional on-site help as you need it, Progent provides Linux developer support that provides an inexpensive way to maintain an information technology network that features dependability, comprehensive security and high performance.

  • Successful integration of Cisco's wireless VoIP phones usually requires that IT teams set up and fine tune many key pieces of your wireless environment including access points, switches, wireless LAN controllers, and call management software. Progent's Cisco wireless IP phone configuration consultants can provide online and onsite assistance to help your organization create and administer a Cisco wireless VoIP phone solution by delivering services that range from debugging the set up of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

  • Progent's Microsoft-certified Windows 8.1 consultants can provide a range of network consulting services to help organizations of all sizes to deploy, administer, and troubleshoot IT systems that include workstations, laptops, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's senior project management consultants can help design and configure test labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 migration projects following industry best practices.



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If your small business is in the Petaluma or Sonoma area and you are looking for computer assistance, IT outsourcing, or advanced expertise from a certified Progent consultant, call 707-559-7400 or visit Contact Progent.
















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