Onsite Service Available in Petaluma, Sonoma

Progent's network support for small companies in the city of Petaluma are concentrated on clients who require immediate and economical help for network dependability, security, efficiency, administration, or recovery. The following short list of Progent's engineering services and technical experience will provide a sense of how Progent can help you to enhance the business value of your computer system.

  • Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings control, inventories network resources, protects against corporate data leakage, performs health reporting, enables secure end-user self service, and delivers a single point of control for managing mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft Gold-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help you with any aspect of planning, implementing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.

  • VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and fixes and can generate reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete virtualized network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help you to plan, configure, test and manage a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

    The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-qualified CCIE network experts can help you to maintain your current PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can assist you to design, configure, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

  • If you need to revamp your corporate web site, create internal sites for purposes like as HR or worker education, establish a successful web presence for a start-up company, or put together enterprise-grade, data-driven web solutions, Progent can provide capable and seasoned web site design consultants. Web design consulting available from Progent's Applications Specialists Group include web design, web site project management, Microsoft ASP and Microsoft .NET programming, and graphical content design and creation. Progent's certified SQL Server developers, Oracle programmers and database administrators, MySQL database experts, and Microsoft Office Access consultants can help your business to design, build, and manage data-intensive web sites. Progent's experts can also help you construct and maintain a protected, dependable server and communications environment including remote connectivity, to support your web platforms.

  • System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is intended to offer a unified solution for configuring and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help businesses of any size with all facets of building, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade efficiently from legacy releases of Virtual Machine Manager, design processes for building and installing VMs and VM hosts, design high-availability scale-out clusters, connect your datacenter infrastructure with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to assess the strategic advantages of the latest capabilities like Storage Replica and Shielded VMs. Progent's hypervisor experts can provide advanced Hyper-V consulting and VMware vSphere support.

  • Progent's Virtual Help Desk services are an integrated expansion of your internal IT service organization. This can include high-end call center services such as a dedicated telephone number with customer-specific greeting. Progent will also rout calls directly to staff technicians who are specifically set up and trained to handle your account. In addition, Progent's Help Desk staff can use trouble tickets from any customer trouble ticket system for smooth integration with your in-house network services group. Advantages of Progent's Virtual Network Support Helpdesk services include high-end Microsoft Help Desk expertise the moment you call, transparent expansion of your in-house support staff, front-line help for critical client problems, and per-minute billing.

  • The accumulated service reports created for your business by Progent help you avoid becoming overly reliant on a single consultant. Progent's comprehensive reports of support provided allows one Progent consultant to take up where another left off while reducing time spent getting ramped up on your network situation. Detailed service documentation also give your in-house technical staff a better grasp of major technical issues involving your network and offer hints about how to anticipate and fix issues in the future. Because of this, Progent's service reports are an important aspect of Progent's policy of knowledge transfer to clients. An additional advantage of Progent's service reporting system is that your company can more sensibly establish an internal IT support group if and when it becomes economical to do so. Also, good service documentation allows you to transfer to a new IT services organization if you grow unhappy with Progent's service.

  • Windows Server 2008 R2 represents an important step forward in making information networks more protected and available, easier to virtualize and manage, higher performing, and able to offer an improved environment for web publishing. Progent's Microsoft Gold-certified Windows 2008 support experts can help your company benefit fully from the improvements built into Windows Server 2008 R2 by delivering certified consulting, support, education, staffing, network monitoring, and security engineering services. Progent can also help you to prepare for and carry out an efficient upgrade to Windows Server 2012 R2. If you are planning on building a hybrid network model that integrates on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

  • Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, resolving QoS, integrating SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

  • Progent's wireless solutions consultants offer broad backgrounds in the integration and support of wireless networking technology and can assist your IT team to plan, install, administer and repair wireless ecosystems that are secure, robust, scalable, simple to administer and use, ready to handle your critical applications, and transparently integrated into hybrid cloud networks. Online and onsite Consulting services provided by Progent cover a variety of wireless solutions and include smartphone and tablet integration, Wi-Fi infrastructure design and deployment, wireless site surveys, wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.

  • Progent's certified Windows 8.1 consultants can provide a variety of network consulting services to assist companies of all sizes to install, manage, and troubleshoot IT systems that include workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help set up testing environments to assess Windows 8.1 and develop and manage Windows 8.1 migration plans based on industry best practices.

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If your small business is in the Petaluma or Sonoma area and you are looking for technical assistance, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 707-559-7400 or visit Contact Progent.

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