Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin
Progent's Computer Support Offerings in Summary
Progent's Network Consulting services are focused towards small businesses who need rapid and affordable assistance for system reliability, protection, performance, or manageability. This abbreviated examples of consulting support and technical expertise should provide you with a sense of how we can assist you to enhance the competitive value of your information environment.
- Progent has lengthy experience both
consulting on Microsoft
Operations Manager (MOM) and using this advanced server monitoring software.
Progent offers San Francisco Bay Area companies two basic outsourcing service packages built on Microsoft Operations Manager (MOM):
Network Monitoring and
24x7 Server Monitoring Solution.
To download a single-page printable datasheet describing Progent's two outsourcing service packages for small businesses click:
Network Monitoring Packages 69 Kb PDF file).
- Progent can help you with planning, installing, administering and troubleshooting advanced IT solutions based on Microsoft Windows Server 2003, and can assist with your migration from Windows Server 2000 or from mixed platform environments. Progent's migration, integration, update, support, and custom applications
services include system design, installation and deployment.
- Progent supports Enterprise Resource Planning solutions through application experts who can support Microsoft Business Solutions, software from other manufacturers, and legacy software that provide financials, ERP, MRP, project accounting, supply chain management, plus management systems for human resources, sales and marketing, retail, and distribution.
- Microsoft MOM improves the availability of critical applications by proactively identifying and helping to solve issues before they can impact a server. MOM 2005 can optimize system performance by verifying predefined performance thresholds and usage patterns on critical servers, allowing network managers to be more proactive in adding performance-hungry resources and to remove problem areas before they cause unanticipated network bottlenecks. However, implementing Microsoft Operations Manager to take full advantage of this advanced monitoring software can be a challenge. With over five years of prior experience with the NetIQ technology upon which MOM is based, Progent's network experts can help you select appropriate MOM architecture, deploy and configure Operations Manager, and develop customized rules, scripts, reports and alerts for your enterprise. Progent can also help document MOM's server monitoring procedures.
- Progent's state-of-the art virtual office leverages the Internet and wireless technology to ensure that a engineer or technical team member is ready to fix your computer issues quickly.
- Progent charges a competitive hourly rate for computer network consulting. customers do not waste money with retainers or minimum commitments that may result in paying for support services that are never delivered. Progent does not jack up the cost for after hours or emergency service, and does not charge for travel time except for urgent support where onsite time is less than four hours. Progent is also expert at supporting and troubleshooting IT network remotely, which eliminates travel expenses and minimizes lost productivity.
- Progent's Experts Team offers in-depth support in specific software areas, allowing you to create fast, affordable and complete network solutions that fit the unique needs of your company. Progent's development consultants can help you customize Microsoft's major eCommerce-capable applications including
Microsoft Business Solutions-Axapta,
Microsoft Business Solutions–Microsoft Dynamics NAV,
Microsoft Business Solutions–Great Plains Retail Management System,
Microsoft Business Solutions–Microsoft Small Business Financials,
and Microsoft Business Solutions-Dynamics SL.
- Progent can assist you develop, select, pilot, install and manage secure
wireless bridges that integrate seamlessly into your network system while offering a level of security that equals or exceeds wired network connections. For an example of Progent's consulting for building-to-building wireless bridging, read the Wireless Consulting Case Study.
- Progent's popular enterprise network support services include
systems architecture definition, piloting, setting up and troubleshooting Microsoft-based technologies, including complex Windows Active Directory installations, Exchange Server, SMS and Microsoft SQL Server.
Progent can also configure and support network and server management tools such as Microsoft Operations Manager.
For upgrading to Windows XP, Windows 2003 Server, Exchange 2007 Server, or Exchange 2003 Server, Progent can help with architecture and can also provide local assistance in deployment at sites throughout the San Francisco Bay Area.
Progent can help enterprises resolve chronic network problems impacting the stability or performance of multi-vendor computer networks,
and Progent has broad experience helping organizations create a comprehensive security strategy that incorporates the latest technology from Microsoft and Cisco and is implemented using industry best practices.
Progent can provide project management expertise for complex large-scale projects, and especially for large infrastructure upgrades or migrations to or within the Microsoft family of network solutions.
- Progent's Active Directory consulting include certified expertise in designing, deploying and troubleshooting complex Microsoft Active Directory (AD) environments. Progent's Microsoft-certified experts have extensive experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, damaged AD objects, clean-up of legacy pilot software configuration objects in production Active Directory environment, and repair of failed installations of AD and AD-integrated software. Progent is also experienced in using “expert only” AD tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.
More Facts
If your small business is in the Tri-Valley area
and you require technical support, IT outsourcing, or high-level services from a Progent engineer:
Call 925-621-2400 or send email to information@progent.com
