Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Progent's experts can provide a broad array of consulting and technical support assistance for computer environments based on any combination of Windows, Cisco, Apple Mac OS X, and Linux platforms. Network services offered to small businesses in Pleasanton by Progent's team of seasoned technical professionals include:



  • Progent's team of IT system consulting experts can help large businesses to plan, install, and manage major rollouts of key Microsoft technology by providing support like Active Directory configuration, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 management, SharePoint Server 2013 design and installation, Microsoft Skype for Business Server migration consulting and Lync Server integration, plus SQL Server 2016 integration and development and SQL Server 2014 application development. Progent has helped some of the world's biggest organizations to integrate solutions powered by Microsoft products and offers branch office IT supports for enterprises with branch offices in Silicon Valley and the San Francisco Bay Area or larger cities throughout the U.S.

    Progent has been providing SharePoint consulting services since the first product was published more than a decade ago, and Progent has the scope of technical know-how to help businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your company; and select the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can help in specific jobs associated with your SharePoint 2013 deployment.

  • The failover cluster feature set built into the latest releases of Windows Server has been dramatically redesigned to simplify the deployment, configuration, and maintenance of clusters and to offer improved levels of system availability, security, efficiency, and versatility. New or enhanced features include automated cluster Validation, revamped setup and deployment, unified cluster management, new cluster infrastructure for increased uptime, better security and quorum structure, elimination of failure points, more storage and memory capacity, improvements for multi-site clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's certified failover cluster experts can assist your company assess the advantages of Windows clustering, plan and implement a deployment, educate your network support staff to administer your cluster environment, provide continuing consulting and support services, and create and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you you to design and build a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster tools field-tested in Microsoft's Azure cloud.

  • Progent's design services for fault tolerant IT systems for small companies provide Microsoft and Cisco-certified consulting professionals who will show you how to build a robust computing environment that includes key technologies and procedures for line-of-business environments. Progentís consulting professionals can help you to implement a system architecture with features that include high-availability Internet access, network load balancing, zero-downtime data centers, fault tolerant interoffice connections, and fault tolerant multi-site systems. Progent also assist your company to generate a business continuity plan and to install and validate mechanisms that provide fast, fail-safe workplace recovery.

  • Progent offers two ultra-affordable service packages designed to enable small companies to get an impartial security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive test of your IT infrastructure from beyond your firewalled perimeter to determine possible weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer runs a network scan from an authorized machine inside your company firewall to uncover the risk to internal assaults. The two security inventory packages are configured and executed from a secured remote location.

  • Progent offers the support of Microsoft-certified SQL Server 2012 consultants as well as experienced database application programmers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and security consultants to assist you to maintain Microsoft SQL Server 2012 or carry out a smooth upgrade to Microsoft SQL Server 2016.

  • Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, is the heart of Cisco's collaboration solution. Cisco Unified CM and Unified CM Express (CME) provide a borderless IP-PBX solution by integrating with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager experts can help with any facet of CUCM configuration and debugging in areas that include integrating Voice over IP phones and video IP phones, reviewing dial plans, configuring SIP trunks and CUBE session border controllers, installing ISR routers with CUBE networking support, creating UCS server failover systems for high availability, and integration with Exchange Server and Skype for Business.

  • Progent has in-depth experience both offering System Center Operations Manager consulting services and utilizing this powerful system monitoring solution. Progent offers small and mid-sized organizations two affordable outsourcing service packages based on Microsoft Operations Manager: Server Monitoring Bundle and Comprehensive Network Monitoring Plan. To download a single-page printable datasheet detailing Progent's two outsourcing service packages for small businesses click: System Monitoring Service Plans.

  • Progentís business information reporting experts offer online and onsite consulting to help your organization with any aspect of BI reporting from troubleshooting or modernizing reports to designing and deploying an advanced business intelligence environment. Progent's management reporting experts can assist your company to support your current reporting environment, assist you to migrate reports and databases from an outdated reporting product to a modern one, and provide as-needed remote training to meet your specific needs. Progentís business reporting consultants can provide expertise in all popular business intelligence reporting and visualization platforms including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.



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If your small business is in the Tri-Valley area and you are in need of technical support, information technology outsourcing, or high-level expertise from a certified Progent consultant, call 925-621-2400 or visit Contact Progent.
















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