Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Progent's network support services for small and mid-size organizations in the Pleasanton vicinity are concentrated on customers who require immediate and economical help for network dependability, security, efficiency, administration, or repair. This brief selection of Progent's consulting support services and technical experience will give you an idea of how Progent's team can assist you to enhance the business value of your computer system.

  • Virtualization allows multiple logical computers or "machines" to run in secure isolation on one physical host computer. Virtualization lowers capital and maintenance expenses, allows a mix of operating systems to share the same compute and storage resources, streamlines provisioning, improves availability, and supports as-needed resource assignment, which is vital for cloud computing. Progent's virtualization consultants can provide Windows Server 2016 Hyper-V local and cloud integration, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network virtualization consulting services, Windows Server Hyper-V Virtual Server consulting, VMware vSphere and NSX planning and deployment, VMware NSX Network Virtualization architecture and integration, and Citrix XenServer assistance. Progent can install virtual machines to optimize performance, reliability and manageability while simultaneously cutting costs; suggest and verify disaster recovery plans that minimize productivity loss in case of a catastrophe; and deliver continuing support, troubleshooting, and engineering assistance as virtualization technology evolves.

  • The overwhelming majority of small business multi-office communications networks have no fault tolerance to deal with Internet line failures. Progentís multi-site communications consultants can help small companies create fault tolerant Interoffice connectivity through redundant system architectures with automatic failover. Progentís Cisco-certified CCIE engineers can design and implement high-availability Inter-office connections based on non-stop EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offer economical non-stop interoffice networking.

  • ProSight Active Security Monitoring (ASM) service is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to address the entire threat lifecycle including filtering, identification, mitigation, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Learn about Progent's entire ProSight line of value-priced network monitoring and management services for small and mid-size businesses

  • Microsoft System Center 2016 Operations Manager helps to promote consistent performance and dependable uptime for key applications by offering centralized, mixed-platform monitoring of IT infrastructure installed across local systems and private and public clouds. Progent's consulting team can provide advanced online and onsite support to assist organizations of all sizes to design, integrate, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent's Operations Manager 2016 consultants can assist you to move to Operations Manager 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 scope to incorporate resources hosted on public clouds by providing Azure integration consulting and Amazon AWS hybrid cloud solutions.

    Progent's Meraki Wi-Fi AP experts provide online and onsite support services to assist organizations of any size to plan, deploy, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki cloud-managed wireless access points. Progent can assist you to configure and manage Meraki-based wireless infrastructure for environments that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology including switches, routers and ASA firewalls to build a seamless network infrastructure that delivers identical connectivity, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients regardless of their location or computing device. (Check out Cisco Meraki switches integration.)

  • Progent can provide the services of an accredited video conferencing engineer with expertise deploying technology from the leading video conferencing/telepresence vendors such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or maintain a video conferencing environment that preserves your investment and optimizes the business value of your information system. Progent also offers the expertise of network infrastructure engineers who can help businesses of any size to create and troubleshoot a communications network that provides the performance, dependability, protection, and scalability required to support your telepresence environment.

  • Progent's consultants for Apple Mac technology can assist the creative aspect of Apple Macintosh environments by providing consulting services and education in images, sound, and motion. Progent's professionals can offer help in a variety of Mac applications such as Photoshop, InDesign, Apple Logic, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with discrete projects like scanning or digitizing audio or video or building a video post production facility.

  • Progent can provide your organization affordable online access to Microsoft Exchange Server 2016 migration support, certified Exchange Server 2013 integration consultants, Exchange Server 2010 experts and Exchange 2007 Server experts to design a fault-tolerant email system that includes protected email access throughout your organization. For mobile workers with handheld devices, Progent offers Apple, Android, and Windows smart phone integration services and RIM Blackberry management consulting.

  • Progent uses a team approach to computer network issue escalation. By harnessing extensive experience from Progent's Microsoft and Cisco-certified consultants, Progent can expediently and efficiently solve even the most vexing computer problems. Working with hundreds of organizations and completing thousands of complex support and integration tasks every year gives Progent a unique perspective on which approaches are effective and which approaches don't work.

    Progent's Technical Response Center (TRC) is committed to providing the best level of online computer support possible for both urgent as well as non-critical issues. For emergency problems that impact many users, key people, or a mission-critical program, the TRC will engage within an hour. For standard issues, the TRC is committed to respond in two hours or less. In all cases, your ticket will be created quickly and accurately, you will be sent an acknowledgement from the ticketing system, and the TRC will get in touch with you regarding every resolved problem to make sure you are comfortable with the outcome and willing to close the ticket. Find out more concerning Progent's Technical Response Center Customer Commitment.

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If your small business is in the Tri-Valley area and you are looking for computer support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 925-621-2400 or visit Contact Progent.

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