Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Progent's information technology consulting services for small companies in the Pleasanton area are concentrated on customers who need quick and affordable help with system reliability, protection, efficiency, manageability, or repair. The following brief list of Progent's consulting services and networking expertise will give you an idea of how Progent can help you to enhance the competitive value of your information network.



  • Progent's Citrix virtual desktop experts can help you to plan, install, manage, and troubleshoot a virtualized Windows desktop and application delivery system by providing XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network consultants can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can help you to manage and maintain an off-site datacenter that features high uptime, enhanced security, and fast disaster recovery. Progent can also assist you manage and support additional virtualization solutions from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.

  • Progent's certified MS Exchange 2016 migration consultants can assist you in all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

  • Progent's Microsoft-certified Windows Server 2012 consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, tune your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support, staff, create a corporate-wide security plan, streamline IT administration, assist with application development, and generate and test a disaster recovery/business continuity plan. If your organization is considering upgrading from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can assist you to evaluate the benefits of Windows Server 2016 for your environment and design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model.

  • System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network monitoring and management tools and is designed to provide a unified solution for deploying and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate smoothly from legacy releases of Virtual Machine Manager, develop processes for building and installing virtual machines and hosts, implement high-availability compute and storage clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the potential business benefits of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals offer advanced Windows Hyper-V consulting and VMware ESXi support.

  • Progent offers easy, immediate, and economical access to Registered Cisco CCIE engineers. Cisco Certified Internetwork Experts are recognized networking gurus who earn this prestigious classification only through thorough examination by Cisco. CCIEs are able to handle the most complex issues associated with network architecture, deployment, troubleshooting, and maintenance. Progentís CCIE professionals cooperate closely with Cisco in-house staff in identifying problems with Cisco's IOS platform and devising workarounds or obtaining patches to correct problems. Progent can provide fast access to a CCIE by phone so you can receive immediate help for complex network problems that are impacting business efficiency but are beyond the expertise of your usual network service resources.

  • In addition to supporting a diverse range of security technologies from Microsoft and Cisco, Progent offers enterprises expert consulting for solutions from other major VPN vendors including Check Point Software, WatchGuard, Juniper/Netscreen, SonicWALL, and Symantec-Raptor. Progent can help you create a comprehensive security strategy and choose appropriate technologies from multiple suppliers to support your security goals while staying within your spending limits.

  • Progent's Virtual Helpdesk services are an integrated extension of your internal IT support organization. This can include advanced call center services such as a special telephone number with customer-specific greeting. Progent will also rout calls automatically to staff members who are specifically provisioned and trained to handle your needs. In addition, Progent's Helpdesk staff can manage trouble tickets from any client trouble ticket system for smooth integration with your internal technical services group. Advantages of Progent's Virtual Computer Support Help Desk Call Center services include high-end Microsoft and Cisco Help Desk Call Center expertise the moment you call, seamless extension of your in-house support staff, comprehensive help for critical client problems, and per-minute billing.

  • Progent offers the support of Microsoft-certified SQL Server 2012 engineers as well as experienced software programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity specialists, and security consultants to help you to manage Microsoft SQL Server 2012 or execute an efficient upgrade to Microsoft SQL Server 2016.

  • ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. Read about the complete ProSight family of value-priced outsourced network management services for small and medium-size businesses



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If your small business is in the Tri-Valley area and you are looking for computer help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 925-621-2400 or visit Contact Progent.
















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