Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Progent's network support services for small and mid-size organizations in the Pleasanton area are focused on customers who need quick and economical help with network stability, security, productivity, manageability, or recovery. The following short list of Progent's consulting support services and technical experience will give you an idea of the ways Progent's team can help your company to increase the competitive value of your information system.



  • Progent's Skype for Business integrators can provide online and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design an on-premises, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms like Cisco UC. Progent's certified network security consultants can help you to design and validate a security environment for your Skype for Business deployment that is compliant with government and industry requirements.

  • System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for key applications by offering centralized, mixed-platform monitoring of IT infrastructure deployed throughout on-premises datacenters and private and public clouds. Progent's SCOM consulting group offers advanced remote and onsite expertise to assist organizations of any size to plan, implement, tune, update and troubleshoot SCOM 2016 solutions. Progent's Operations Manager 2016 consultants can assist you to move to Operations Manager 2016 from earlier versions of Operations Manager or from different monitoring products, or combine multiple monitoring tools into a cohesive infrastructure management solution. Progent can also help you expand your Operations Manager 2016 environment to incorporate resources based in public clouds by providing Azure consulting and Amazon AWS hybrid cloud expertise.

  • Progent's business application software experts can help your company to set up an e-commerce infrastructure that is secure, reliable, and responsive. Progent can also show you how to create a web site that is tightly integrated with your sales and inventory systems to reduce the expense and increase the reliability of on-line B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you architect specialized web applications based on industry standard development tools or tailor off-the-shelf software products so that they accommodate your special business requirements. For database-intensive web applications, Progent can provide the expertise of certified Microsoft SQL Server developers, Oracle programmers and DBAs, MySQL experts, and Microsoft Access software programmers.

    Progent's Microsoft certified SCOM 2012 consulting experts have more than 15 years of background planning, implementing, enhancing and troubleshooting SCOM environments and can provide companies of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012. Progent also offers System Center 2016 Operations Manager (SCOM 2016) expertise to assist your organization to upgrade efficiently from Operations Manager 2016 to SCOM 2016.

  • Progent offers the expertise of Microsoft-certified SQL Server 2012 engineers and seasoned database application developers, DBAs, project managers, network infrastructure engineers, business continuity planning specialists, and certified security consultants to help your business to support SQL Server 2012 or execute a smooth migration to Microsoft SQL Server 2016.

  • Progent's Juniper-certified NetScreen consultants can help your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor environments.

  • Progent's Windows Server 2016 disaster recovery experts can help you to design a DR system built aroundMicrosoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness based on the Microsoft Azure cloud.

  • ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security vendors to provide centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. Find out about the entire ProSight family of value-priced managed services for small and mid-size businesses

    Progent's Microsoft Access consulting experts offer economical online consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and offers expert support for application programming, database conversion, performance tuning, report design, and maintenance. Progent also can provide custom online classes for Office Access development and database management.

  • In conducting information technology projects for large organizations, Progent utilizes a phased method based on defined steps in order to meet budgets, project timeframes, and engineering goals while minimizing network disruption. Progent's methodology uses established industry project management standards founded on the best practices defined by the Microsoft Solutions Framework and includes project goals definition, architecture proposals, pilot testing, design adjustment based on pilot experience, and expert production roll-out. All phases are fully documented to provide a detailed historical record of technical services provided and to help in ongoing system management.



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If your small business is in the Tri-Valley area and you need computer help, IT outsourcing, or advanced services from a certified Progent engineer, call 925-621-2400 or visit Contact Progent.
















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