Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Progent's experts knows how to provide a broad assortment of consulting and support assistance for IT systems powered by any mix of Microsoft, Cisco, Apple macOS and OS X, and Linux technologies. Services offered to small companies in the Pleasanton neighborhood by Progent's team of Microsoft and Cisco certified engineering professionals include:

  • Progent offers two ultra-affordable service bundles intended to allow small businesses to get a professional security assessment from a certified security engineer. With Progent's External Security Inventory Scan, an engineer administers an extensive test of your IT infrastructure from outside your firewall to determine possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, an engineer executes a network scan from an authorized computer inside your firewall to assess the risk to inside threats. The two security inventory packages are configured and executed from a secured external location.

  • Progent's hybrid cloud solutions consultants offer advanced online consulting to assist businesses of any size to integrate their IT infrastructure with popular public clouds such as Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective hybrid environments that support Windows and Linux systems and apps in hybrid topologies that utilize on-premises IT assets along with public clouds. To help you to integrate public cloud services with networks, Progent offers a variety of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging.

  • There are several hundred world-class Internet Data Centers in Northern California and major cities across the U.S., and Progent's Internet data center consulting team can improve your network's redundancy and performance by helping you choose a colo site that addresses the particular requirements of your organization such as geographic proximity, space, connectivity, budget, and extra additional features and services. Progentís data center support services are designed for businesses with hardware housed at colocation hosting facilities and requiring on-demand on-site assistance at the colo facility as well as online help from Microsoft and Cisco qualified experts. Progent offers a selection of collocation center consulting services including network architecture analysis, Windows and UNIX server integration and support, tech support for server and communications networking, development and installation of high availability configurations, defining and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and creating fault tolerant server and storage cluster systems.

  • Progentís 64-bit migration support specialists can help your organization to enhance your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of moving to 64-bit processing, plan a cost-effective upgrade strategy that reduces operational interruptions, and provide timely remote support to assist you to install 64-bit operating systems and applications on your current hardware. Progent's Microsoft-qualified consultants can help you to install the 64-bit editions of Microsoft products like Windows Server, SQL Server, Windows 10, and Office Excel.

  • Progent has provided remote technical support help to businesses in each state in the United States. Many of these clients have shown their appreciation to Progent in the form of testimonials to the high quality of Progent's service personnel. Check out Progent's client testimonials to see what people say about the high level of Progent's IT services.

  • In performing network technology projects for enterprise organizations, Progent utilizes a phased approach based on defined steps in order to meet budgets, scheduling deadlines, and technical goals while minimizing network disruption. Progent's methodology takes advantage of field proven industry project management standards based on the best practices defined by the Microsoft Solutions Framework and includes requirements definition, design proposals, pilot testing, design adjustment, and expertly guided deployment. All phases are documented to provide a detailed record of technical services provided and to assist in ongoing system maintenance.

  • The Progent Test and Training Lab at the QTS Colocation Center in Sacramento can be used for testing mission-critical applications, developing cost-effective migration procedures, assessing and tuning performance, designing or verifying business continuity strategies, resolving compatibility problems, and building training environments for new products and technologies. For Progent clients without sufficient in-house resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital IT projects on schedule.

  • ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup activities and allows rapid recovery of critical data, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can provide advanced support to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical data. Find out about the entire ProSight series of affordable network management outsourcing services for small and mid-size organizations

  • Progent's Experts Team provides in-depth consulting expertise in specialized application areas, enabling you to tailor fast, affordable and comprehensive IT solutions that fit the specific needs of your operation. Progent's custom software development consultants can assist you to customize Microsoft's major business packages by offering a variety of services such as Microsoft Dynamics AX (Axapta) Enterprise Resource Planning Software consulting, Microsoft Dynamics GP/Great Plains Accounting Software training and integration, Microsoft Dynamics NAV (Navision) Software integration, Microsoft Dynamics SL (Solomon) Accounting Software migration and support, and Microsoft Dynamics RMS (Retail Management System) configuration.

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If your small business is in the Tri-Valley area and you require technical help, IT outsourcing, or high-level services from a Microsoft or Cisco certified professional, call 925-621-2400 or visit Contact Progent.

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