Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Progent's experts knows how to deliver a wide selection of consulting and technical support help for IT environments powered by any mix of Microsoft, Cisco, Apple Mac, or Linux/UNIX platforms. Network support services offered to small and mid-size companies in the city of Pleasanton by Progent's team of seasoned technical experts include:



  • Microsoft SQL Server 2017 introduces important enhancements in performance, expandability, uptime, and compliance. This is in addition the first version of SQL Server with native support for major Linux distributions and Linux containers as well as in-database support for Python for predictive analysis. Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can help you to design and implement an efficient migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support services ranging from on-demand design assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.

  • If you want to revamp your company web site, create in-house webs for functions like as HR or worker orientation, create a compelling web presence for a start-up company, or build enterprise-class, database driven e-commerce applications, Progent can provide capable and seasoned web site design consultants. Web design and development consulting available from Progent's Applications Specialists Group include web design and development, web site project management, .ASP and .NET programming, and graphics design. Progent's SQL Server programmers, Oracle developers and database administrators, MySQL database consultants, and Office Access consultants can assist you to design, build, and manage data-intensive web sites. Progent's experts can also help you build and maintain a secure, dependable server and communications network featuring wireless connectivity, to support your web platforms.

  • Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices running throughout multiple venues with any number of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi consultants who can assist you to determine the benefits of Ubiquiti’s UniFi technology for your business and help you to plan, install, manage, and maintain your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

  • Progent offers online training for popular productivity software. Progent's Online training covers areas that include Microsoft Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA macro development, PowerPoint co-editing, Outlook security, Office 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 configuration. Virtual instruction offers all the advantages of conventional classroom sessions, such as instant interaction between students and teachers, but eliminates the costs of transportation and the challenge of trying to synchronize the schedules of trainers and trainees.

  • NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles (300km) apart from each other. Progent offers the skills of a certified NetApp MetroCluster consultant who can help you to plan, configure, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with procedures such as assigning disk pools, arranging aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and testing your MetroCluster DR system to prove adherence with information assurance standards and regulatory mandates.

  • Creating solutions with Cisco's wireless IP phones usually demands that IT teams set up and fine tune many components of your Wi-Fi environment such as access points, routers, wireless LAN controllers, and management tools. Progent's Cisco wireless IP phone configuration and troubleshooting consultants offer online and onsite support to help your organization build and manage a Cisco wireless IP phone solution by providing integration services that can range from debugging the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.

  • Progent's simple by-the-minute billing model has no complex contracts, retainers or hidden fees. Many other companies have minimum billable time or other additional fees that increase service. For remote support from Progent during regular working hours, you only pay for the time spent resolving your problem. If it only requires ten minutes to solve your issue, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you are charged exclusively for the time when a Progent expert is actually onsite working on your issues. Just Progent's competitive per-minute rate. For emergency same-day onsite service calls, you may have to pay for our engineer’s travel time, but not a higher emergency rate. Because Progent maintains a large pool of expert consultants located throughout the entire Northern California service territory, an available engineer is typically near to assist. Progent can also offer on-premises technical support to the majority of zip codes in the United States within 24 hours of answering a service call. Progent's remote support team has delivered help to small companies in every state (See Progent's customer testimonials.)

  • Progent's Juniper Networks-authorized NetScreen engineers can help your company to configure and optimize NetScreen 5000 series routers, migrate from previous NetScreen devices to the latest Juniper products, and troubleshoot network infrastructure issues in all-Juniper or mixed-vendor environments.



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If your small business is in the Tri-Valley area and you need computer help, information technology outsourcing, or top-level services from a certified Progent engineer, call 925-621-2400 or visit Contact Progent.
















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