Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Progent's certified professionals can deliver a broad assortment of consulting and support help for IT networks powered by any mix of Microsoft, Cisco, Apple Mac OS X, or Linux platforms. Support services offered to small companies in Pleasanton by Progent's team of seasoned engineering professionals include:

  • ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading data security companies to provide web-based management and world-class security for all your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. Learn about Progent's complete ProSight portfolio of value-priced network monitoring and management services for small and medium-size organizations

  • VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and verify a consistent runbook for recovering services rapidly following a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm complete service restoration, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, configure, test and maintain a disaster recovery system based on VMware SRM.

    Progent's certified Microsoft Office and Office 365 consultants can help businesses to incorporate Microsoft Office desktop and Office 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless solution that offers fast ROI and enables improved business outcomes. Progent can help your company to interface Microsoft Office or Office 365 applications with one another and with other core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server. Progent can also assist you to fix compatibility problems with various versions of Microsoft Office desktop and offers live online Microsoft Office and Office 365 training to individuals and groups.

  • Progent's Cisco CCIE-certified network engineers can provide expert remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that run the gamut from small companies and campus networks to enterprise data centers and public clouds. Progent can assist you to implement Cisco's quickly improving switching solutions to achieve the speed, scale, uptime, virtualization support, data protection and manageability demanded by your business. For information about Progent's consulting and support services for Cisco's extensive portfolio of Catalyst switches, refer to Cisco Catalyst switch support. For details about Progent's consulting and support for Cisco's Nexus family of switches, refer to Cisco Nexus switch consulting and support services. To learn about Progent's support services for Cisco Meraki switches, visit Meraki switches consulting services.

  • Progent's certified Microsoft Project and Project Online experts can provide comprehensive online and on-premises support for Microsoft Project Server and Project Online as well as for Microsoft products that work in conjunction with Microsoft Project. Services offered by Progent include Microsoft Project Server integration, SharePoint 2013 migration planning and development, SharePoint 2010 design and deployment, SQL Server 2016 integration, Microsoft SQL Server 2014 migration, SQL Server 2012 management, MS Exchange 2016 Server migration, Exchange Server 2013 integration, Exchange 2010 maintenance, Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network consultants to help you to enhance your environment to accommodate local, branch, at-home, and mobile users so they can use Microsoft Project Server to collaborate securely and productively. Progent's security consultants can help you to plan and enforce security policies that safeguard sensitive business information without interfering with the productive exchange of authorized data.

  • Cisco Unified Communications Manager (Unified CM), formerly known as CallManager, acts as the core of Cisco's collaboration portfolio. CUCM and Cisco Unified CM Express (CME) offer a location-independent IP-PBX by integrating with apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's CCIE-certified Cisco Unified CM consultants can assist with any aspect of Unified Communications Manager configuration and troubleshooting in areas such as integrating Voice over IP phones and video IP phones, reviewing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, installing ISR routers with CUBE support, creating UCS server failover solutions for survivability, and integration with Microsoft Exchange Server.

  • Progent's Azure integration experts can help you with any phase of Azure cloud integration including needs analysis, readiness evaluation, system architecture, pilot testing, deployment, automated management, performance optimization, license controls, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist you to set up and debug firewall appliances and VPN tunnels so that your users can securely access to Azure resources, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to create a hybrid ecosystem that transparently combines on-premises datacenters with Azure-based services.

  • Progent has created a white paper that details the advantages businesses of any size can derive from outsourcing or co-sourcing IT services from Progent. Progent's Information Technology Outsourcing and Co-sourcing report includes Progent's proven service delivery model for IT support that can range from desktop troubleshooting to full-service project management. The white paper also explains ways that Progent's outsourcing and co-sourcing support services can assist companies to reduce expenses, accelerate productivity, and increase the value of their IT network. To see Progent's white paper, click: Benefits of Outsourcing and Co-sourcing Network Support from Progent.

  • Progent can help you setup Windows Services for UNIX or SUA to achieve co-existence between Windows and UNIX/Linux networks. SFU achieves interoperability between Microsoft Windows Server and various versions of UNIX based operating systems including Solaris 7, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows server folders via NFS and integrated authentication in Windows Server Active Directory environments. SFU's Interix subsystem includes a complete set of UNIX/Linux tools and shells, support for a single rooted file system, and a software development package for porting software.

  • Progent offers interactive online webinar education classes. Virtual interactive webinars offer a convenient and economical option for teaching your IT workers to operate a wide range of important software products such as Excel, Word, PowerPoint, Microsoft Office Access, Office Outlook, Office Publisher, Project, MS Office Visio, and Microsoft Dynamics Great Plains. Progent also offers one-on-one on-premises education for customers in the San Francisco Bay Area and major cities throughout the United States.

  • Microsoft Internet Security and Acceleration (ISA) Server and the newer Microsoft Forefront TMG 2010 are software solutions that contain an application-layer firewall able to protect systems from outside and internal attacks. Both of these platforms perform deep inspection of network protocols to uncover exploits that can elude early-generation firewalls. ISA Server 2006 was replaced by Forefront Threat Management Gateway, which is built on ISA Server's technology while delivering a variety of enhanced capabilities. Forefront TMG 2010 has been retired by Microsoft, and the security features offered by the platform are now commonly taken over by purpose-built hardware appliances from companies such as Cisco, Barracuda, SonicWALL and WatchGuard. (See Cisco ASA 5500-X Firewall with Firepower Services configuration and management.) Progent offers online Forefront Threat Management Gateway support services and Microsoft ISA Server 2006 expertise to help you manage and troubleshoot your older firewall environment, and Progent can help your organization to upgrade efficiently to a modern security solution by providing planning, configuration, optimization, training and debugging.

    Exchange 2013 includes major improvements to the functionality of Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These improvements affect vital IT areas such as manageability, availability, security, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of migrating to Exchange 2013, design a cost-effective test and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and management for Exchange Server 2013.

  • Progent's Exchange Server hosting support services provide an enterprise-class data center with backed-up power and environmental control systems, round-the-clock staffed security and operations center, plus failover connections to Internet backbone service companies. Hosted Exchange servers are set up as virtualized machines for fault tolerance, easy scalability, and fast restoration. Progent's services feature complete incorporation with your business network, access to mobile communication devices, automated tracking of efficiency and network security, spam filtering, patch and revision management, Help Desk Call Center support, daily backup, and full messaging management services.

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If your small business is in the Tri-Valley area and you require technical support, information technology outsourcing, or high-level expertise from a certified Progent professional, call 925-621-2400 or visit Contact Progent.

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