Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Progent's computer support for small and mid-size companies in Pleasanton are concentrated on clients who require quick and economical assistance for system dependability, protection, productivity, administration, or repair. The following short selection of Progent's consulting services and practice areas will provide an idea of the ways Progent's team can help you to enhance the competitive value of your computer system.



  • ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates your backup processes and allows fast restoration of vital files, apps and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your critical information. Find out about Progent's complete ProSight line of affordable network management outsourcing services for small and medium-size organizations

  • Progentís Microsoft certified consultants can offer businesses of any size expert MS SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that allows the speedy creation of enterprise-level business applications that offer your company a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT system. Progent can also help you to carry out an efficient move to Microsoft SQL Server 2016 or an upgrade to SQL Server 2014 from older versions of SQL Server or from other RDBMS products.

  • Progent can provide enterprise clients online or on-premises NetApp SAN consulting support for NetApp's complete portfolio of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN storage deployments quickly and affordably following leading practices.

  • System Center 2016 delivers important enhancements for managing hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of multi-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants offer advanced online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new deployment of System Center 2016, extend or tune an existing one, migrate efficiently from an earlier release of System Center, or debug your System Center environment.

  • Progent offers the services of a temporary Chief Information Officer who can help organizations to take a strategic look at their information network to ensure their technology matches their primary objectives, carry out large-scale projects according to industry best practices, negotiate supplier contracts, and provide other services that require a mix of business experience and computer expertise. Progent's part-time Chief Information Officer consulting service is ideal for organizations who can't justify a permanent CIO but who occasionally need the knowledge of a veteran senior technical officer.

  • VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager supports automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also permits transparent testing for site recovery, updates and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the entire virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to design, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

  • Progent's Microsoft-certified Skype for Business integrators offer remote and onsite consulting services for organizations of any size to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can assist you to design and verify a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.

  • The vast majority of small business multi-office communications networks feature no fault tolerance to deal with Internet line outages. Progentís inter-office communications engineers can help small companies achieve fault tolerant Interoffice connectivity via fully redundant networks with transparent failover. Progentís Cisco-certified CCIE engineers can design and deploy ultra-reliable Inter-office networks supported by fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over offer economical 24x7 interoffice connectivity.

  • Progent has extensive experience delivering a full-spectrum of online network consulting and urgent repair services to local governments and schools throughout the United States. Progent is among the pioneers in providing expert remote IT support and has delivered IT support to clients in every state. (Check out Progent's client testimonials.) Progent's remote IT support for local governments eliminates travel costs and resolves issues faster than on-premises service calls.

    Progent's SCVMM 2012 consulting experts can assist businesses of any size to follow leading practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; design, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your business to migrate from an earlier edition of SCVMM or from another virtualization management system, and Progent can help you to enhance and repair your existing SCVMM 2012 environment to make sure you realize the highest possible return on investment. Progent can also provide Virtual Machine Manager 2016 migration consulting to assist your organization to design and implement a smooth upgrade from SCVMM 2012 to SCVMM 2016 so you can benefit from new assurance features, high availability VMM storage fabric, and other enhancements.

  • Progent's Microsoft Project Server and Project Online experts can provide advanced support in implementing and managing all versions of Microsoft Office Project and can deliver a broad range of affordable remote consulting services based on best practices to assist businesses of any size to get all the benefits of this powerful project management solution. Consulting support offered by Progent include system planning, software configuration and migration, setting up safe file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training classes.

  • Progent's iPhone and iPad integration consultants can provide cost-effective online assistance to assist you to design, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past specific technical bottlenecks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a highly available, protected and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the strategic value of your information system.

    Progent has been providing SharePoint consulting services since the initial product was published over a a dozen years, and Progent has the scope of technical know-how to assist businesses of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft Gold-certified consulting team can assist your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine whether an in-house, Cloud-based or hybrid deployment is best suited for your company; and pick the right version of SharePoint 2013 for your purposes. Progent can provide full project management services or can assist in specific jobs related to your SharePoint 2013 deployment.



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If your small business is in the Tri-Valley area and you are looking for computer help, information technology outsourcing, or top-level services from a Progent engineer, call 925-621-2400 or visit Contact Progent.
















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