Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Progent's experts can provide a wide range of consulting and technical support assistance for IT environments based on any combination of Microsoft, Cisco, Apple Mac OS X, and Linux technologies. Network support services offered to small and mid-size businesses in the city of Pleasanton by Progent's team of Microsoft and Cisco certified consulting experts include:



  • Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE integration experts can assist you to design, integrate, maintain, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide cost-effective online or onsite expertise to help businesses to move efficiently to a productive unified communications network that offers accelerated return on investment. Progent's Gold-certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.

  • Windows Hyper-V 2016 incorporates key features first designed for and proven on Azure, among the world's largest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V consultants can assist you to assess the benefits of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to run your critical workloads, design an efficient network architecture for a cloud-centric or hybrid deployment, develop and execute a smooth upgrade strategy, educate your IT administration and support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.

  • Progentís Microsoft certified professionals can provide businesses of all sizes advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that facilitates the speedy creation of advanced business programs that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also assist your organization to carry out an efficient migration to SQL Server 2016 or an upgrade to SQL Server 2014 from legacy releases of SQL Server or from other RDBMS products.

  • The failover cluster technology built into the latest releases of MS Windows Server is radically re-engineered to streamline the installation, configuration, and administration of clusters and to provide improved levels of network dependability, protection, performance, and flexibility. New or improved features include cluster Validation, easier setup and deployment, improved cluster management, new cluster infrastructure for maximum uptime, better protection and quorum structure, elimination of failure points, more storage and RAM capacity, improvements for geographically dispersed clusters, and live migration support for Hyper-V virtual servers. Progent's Microsoft-certified cluster technology experts can assist you assess the business benefits of Windows clustering, design and execute an installation, train your network support personnel to manage your cluster environment, provide continuing consulting and support services, and produce and test a workplace recovery procedure.

  • Progent has extensive experience providing Microsoft System Center Operations Manager consulting services and utilizing this powerful system monitoring application. Progent can provide small companies two economical outsourcing service plans built on Operations Manager: Network Monitoring Plan and Comprehensive Network Monitoring Plan. To download a single-page datasheet describing Progent's two outsourcing service packages for small businesses click: System Monitoring Bundles.

  • If you are developing Linux or UNIX based software on a network that includes Windows-based servers, workstations and software, Progent offers IT outsourcing and consulting services that keep your system fully operational while freeing you to focus on your area of highest value expertise. By using automated network monitoring and providing remote and optional onsite help as you need it, Progent provides Linux developer support that offers an affordable way to maintain an IT network that features high uptime, protection and performance.

  • Progent's Experts Team provides in-depth help in specialized application areas, enabling you to tailor fast, affordable and cohesive network solutions that address the specific needs of your business. Progent's application development consultants can assist you to benefit from Microsoft's major business packages by offering a variety of services such as Microsoft Dynamics AX ERP Software consulting, Dynamics GP/Great Plains Business Accounting Software education and integration, Microsoft Dynamics NAV (Navision) Business Management Software integration, Microsoft Dynamics SL (Solomon) Business Accounting Software migration and support, and Microsoft Dynamics RMS (Retail Management System) configuration.

    Progent's System Center 2012 consultants have over a decade of background integrating, supporting and fixing the core platforms that make up System Center and can help your organization to plan, install, manage, and fix your System Center ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent can help you to migrate to the latest version of System Center from an earlier one or from a third-party datacenter management solution to deliver the benefits of best-in-class deployment, automation, security and compliance, plus infrastructure and application performance monitoring.

    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide range of remote support services to assist your organization to design, develop, test, deploy, manage, and debug applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your existing Excel applications to the newest versions of Excel, support Excel on iOS and Android mobile devices, and fix compatibility problems between different versions of Office Excel. Progent offers on-demand support to organizations who need a fast solution to a stubborn problem associated with Office Excel and Progent also offers full project management services for migrating or developing line-of-business application software based on Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to meet the needs of individual users or groups.

  • Progent provides ERP and MRP consulting through business application professionals who can support for a wide variety of business applications including Microsoft Dynamics products, packages from other vendors, and legacy software. Progent can provide help for key categories of business software including accounting, ERP, Manufacturing Resource Planning, project accounting, supply chain management, plus management systems for HR, sales, retail environments, and distribution.

  • Windows Server 2008 R2 is a major advance in making IT networks more secure and fault tolerant, simpler to virtualize and manage, faster, and able to offer an improved environment for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 consultants can assist your company benefit fully from the improvements incorporated into Windows Server 2008 R2 by providing consulting, troubleshooting, training, temporary staffing, network monitoring, and security expertise. Progent can also help you to plan and execute a smooth migration to Microsoft Windows Server 2012 R2. If you are considering building a hybrid architecture that integrates on-premises resources with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.

  • Progent can provide the cost-effective services of online Internet connectivity experts to assist your company to evaluate or update your Internet services so your Internet access solution aligns with your business needs. Support services available from Progent include evaluation of your existing bandwidth use, vendor and plan analysis and ordering, network provisioning, and managing a seamless switchover to a new ISP and/or service plan. Network provisioning can include optimizing current routers and switches and deploying additional ones, implementing firewalls, and upgrading dependable BGP configurations.

  • Progent can provide the expertise of a part-time CIO to help companies to take a high-level view of their information system to ensure their computer technology aligns with their primary goals, manage major projects according to leading practices, oversee supplier agreements, and deliver additional services that call for a combination of business savvy and IT skills. Progent's part-time CIO consulting service is ideal for companies who lack the budget for a permanent CIO but who at times need the advice of a veteran senior technical officer.



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If your small business is in the Tri-Valley area and you need technical support, information technology outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 925-621-2400 or visit Contact Progent.
















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