Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Progent's certified professionals knows how to deliver a broad array of engineering and technical support assistance for IT systems based on any combination of Windows, Cisco, Apple, or Linux/UNIX technologies. Network services offered to small and mid-size companies in the Pleasanton neighborhood by Progent's team of Microsoft Gold consulting experts include:

  • Progent's disaster recovery experts can show you how to design a disaster recovery plan to prepare for a catastrophic network failure. Progent can help you create a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and drills so that when a disaster happens, you reduce lost productivity. Progent's Microsoft and Cisco-certified consultants can also assist you to build an affordable, high-availability system architecture that addresses reliability issues covering a wide array of infrastructure technologies and procedures. Progent's business continuity specialists can assist you to prepare for the high-level problems associated with keeping your company going after a disaster by taking into account not only IT issues but other issues like notifying key staff members, moving into alternate office space, accessing emergency transportation, hiring temporary employees, and filing regulatory reports.

  • Progent can help you setup Microsoft Windows Services for UNIX (SFU) or Subsystem for UNIX-based Applications to achieve coexistence between Windows and UNIX/Linux networks. SFU provides interoperability between Windows Server 2003 and various versions of UNIX based operating systems including Solaris 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows server folders via NFS and improved authentication in Windows Server Active Directory environments. SFU's Interix subsystem includes a large set of UNIX/Linux tools and shells, support for a single rooted file system, and a software development toolkit for porting applications.

  • In completing network technology projects for large customers, Progent utilizes a phased approach based on discreet steps in order to adhere to budget constraints, tight project schedules, and technical goals while minimizing system disruption. Progent's methodology uses established industry project management standards founded on the best practices defined by the Microsoft Solutions Framework and includes scope definition, architecture steps, proof of concept piloting, design tuning, and expertly managed deployment. All phases are fully documented to provide a detailed record of technical services provided and to help in ongoing system maintenance.

  • Progent's low-priced extended hours online support program provides companies 24x7 access to remote technical support from Progent's Technical Response Center. Support services offered beyond normal work hours include fixing problems with Microsoft-based server products, MS Windows desktop troubleshooting, assistance with MS Office programs, system backup/restore, and fundamental routing and switching support for Cisco technology.

  • Progent's Test and Training Lab at the QTS Colocation Center in Sacramento is available for piloting mission-critical applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility issues, and building training environments for new products and technologies. For Progent clients without sufficient internal resources to assemble proper test systems, the lab cuts capital costs and engineering risk while keeping vital network projects on schedule.

  • Progent's SQL Server application programmers can assist you to build and maintain applications based on Microsoft's SQL Server database platform. Progent follows leading practices to create scalable, easy-to-manage SQL Server database applications and knows how to team with a customer's IT staff to complete programs in a timely and cost-effective way. Progent for can assist you to create Microsoft SQL Server solutions by providing a wide selection of professional support services such as functional specs, logical and physical modeling, data migration, T-SQL coding, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, reusable schema, synchronization mechanisms, security and compliance, and fault tolerance.

  • Progent offers easy, quick, and affordable access to Registered Cisco CCIE consultants. Cisco Certified Internetwork Experts are recognized network gurus who earn this prestigious classification only as a result of thorough examination by Cisco. CCIEs are able to resolve even the most complex issues surrounding network planning, deployment, troubleshooting, and maintenance. Progentís CCIE professionals work intimately with Cisco engineers in identifying issues with Cisco's IOS software and devising workarounds or obtaining patches to resolve problems. Progent can provide quick access to a CCIE by telephone so that you are able to receive instant assistance for tough network troubles that are impacting worker efficiency but are outside the expertise of your local IT support providers.

  • Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.

  • Progent's Amazon AWS planning and integration experts can provide affordable remote support to help businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create cloud-based or hybrid networking models that seamlessly incorporate Amazon AWS resources. Progent offers as-needed expertise or Progent can deliver comprehensive project management outsourcing to help you migrate efficiently to the Amazon AWS cloud.

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If your small business is in the Tri-Valley area and you are looking for computer help, IT outsourcing, or high-level services from a Microsoft or Cisco certified professional, call 925-621-2400 or visit Contact Progent.

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