Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin
Progent's Computer Consulting Offerings at a Glance
Our Computer Support services are geared towards small and midsize businesses that require rapid and affordable assistance for system reliability, protection, performance, or manageability. The following abbreviated list of professional services and technical expertise should provide you with a sense of areas where Progent can show you how to enhance the competitive advantage of your computer system.
- Progent's 24 by 7 Network Management Services include
Proactive, advanced network monitoring,
Timely, expert resolution to issues, affordable support escalation when needed,
On-Site network support to cut costs and solve issues fast,
Help Desk Support Services for expert telephone support,
and attractively priced computer network support outsourcing packages for small and mid-sized businesses.
- Progent's certified Microsoft team members can help you optimize the capability of your existing Microsoft Windows 2000 Servers and can ease network administration, provide tech support and troubleshooting, and increase security. In addition, Progent can provide CISSP/CISM/CISA certified security professionals to analyze your current IT security and propose company-wide policies, procedures and technologies to strengthen your security in the future.
- Progent has lengthy experience both
consulting on Microsoft Operations Manager and using this advanced server monitoring software.
Progent offers San Francisco Bay Area organizations two basic outsourcing service packages built on-top Microsoft Operations Manager (MOM):
Server Monitoring and
24x7 Server Monitoring Solution.
To download a single-page printable datasheet describing Progent's two outsourcing packages for mid-size businesses click:
Network Monitoring Packages 69 Kb PDF file).
- Progent's business continuity professionals can help you craft recovery plans, architect a fault-tolerant IT infrastructure, and conduct realistic test exercises.
- Progent's technical experts can help your small business implement Microsoft Internet Security and Acceleration — ISA Server 2000 — which builds on Windows 2003 security and Active Directory for policy-based security, web browser acceleration, and easy to use management tools.
- Progent offers Windows Server 2003 clustered environment consulting to help your enterprise implement clustered server configurations that offer 100% uptime, even for normal maintenance work. This redundancy is possible because a single server in a cluster can be brought off-line for maintenance work without affecting users. Clustering also allows information technology personal to perform critical security updates during regular business hours without reducing user productivity.
- Progent's security professionals have extensive field experience installing and supporting Firewall/VPN products from multiple manufacturers and can help you create a smart security solution and then deploy, manage and support it. In addition, Progent's CISSP consultants and CISM certified experts can instruct you about how to architect security into your business processes.
- Progent charges a competitive hourly rate for information technology consulting services. Clients do not waste money with retainers or minimum commitments that can result in paying for services that are never delivered. Progent does not jack up the cost for after hours or emergency service, and doesn’t charge for travel time except for urgent support where onsite time is less than 4 hours. Progent is experienced at supporting and troubleshooting networks remotely, which eliminates travel costs and minimizes wasted productivity.
More Facts
If your small business is in the Tri-Valley area
and you are in need of computer assistance, IT outsourcing, or professional expertise from a Microsoft or Cisco certified engineer:
Call 925-621-2400 or send email to information@progent.com
