Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Progent's network consulting services for small and mid-size businesses in the Pleasanton vicinity are focused on clients who require immediate and economical help for system stability, protection, efficiency, administration, or repair. This short selection of Progent's consulting support services and technical experience should provide a sense of the ways Progent can assist you to increase the competitive value of your computer system.



  • Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that allows small organizations to make the move from the older physical in-house datacenter to the contemporary hybrid computing paradigm that includes both local and cloud-hosted software and infrastructure. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the potential productivity and cost benefits of migrating to Essentials and adopting a hybrid on-premises/cloud-based design for your computing environment. Progent offers comprehensive project management support to help you design and execute an efficient move to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers as-needed consulting, troubleshooting, and training. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange and Azure integration support.)

  • Cisco Unity Connection, a tightly integrated extension of Unified Communications Manager (CUCM), is a converged voicemail platform that promotes productive collaboration by providing a variety of alternatives for retrieving calls and messages within a framework that is easy to deploy and administer. Cisco Unity Connection allows you to access and manage voice messages from your Exchange inbox, browser, Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), available in select Cisco ISR routers, provides cost-effective voicemail, integrated messaging, IVR, and automated-attendant services for small to medium businesses and corporate satellite locations with as many as 500 voice mailboxes. Progent's Cisco-qualified CCIE consultants offer Unity Connection and Unity Express (CUE) configuration and technical support services to make sure your voice messaging deployment gives you maximum competitive advantage.

  • Progent's SQL Server developers can assist your organization to create and maintain database applications that utilize the SQL Server RDBMS. Progent adheres to industry best practices to build scalable, manageable SQL Server database applications and is able to work with a client's management to deliver projects in a cost effective and affordable way. Progent for can assist your company to create SQL Server solutions by offering a wide range of professional support services including specification of features and scope, data tier architecture, normalization, T-SQL coding, software installation, capacity planning, performance tuning, backup and restoration strategies, partitioning, consolidation of stored procedures, synchronization mechanisms, security and compliance, and disaster recovery/business continuity planning.

  • Progent's MySQL software programmers and database administrators can provide cost-effective online database administration or application programming services and can assist organizations of any size to integrate and manage MySQL in a dependable network infrastructure that provides advanced performance, expandability, and protection. Progent also has experience assisting companies port applications from an Oracle environment to MySQL.

  • Progent's data loss prevention consultants and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for monitoring the content of email messages and attachments and blocking users from sending sensitive or inappropriate data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help your business avoid reputation loss and stay in compliance with industry privacy standards and government mandates such as HIPAA and Sarbanes-Oxley. Read about the entire ProSight series of affordable network management outsourcing services for small and mid-size businesses

  • Progent's economical extended hours online support program provides clients round-the-clock availability of online support from Progent's Technical Response Center (TRC). Services offered beyond normal work hours include resolving problems with Microsoft server products, Windows desktop support, assistance with Microsoft Office programs, system backup and recovery, and fundamental routing and switching support for Cisco networking products.

  • Progent's Microsoft-certified staff and consultants for Virtual PC for Mac technology can help your company to integrate your macOS and OS X workstations and laptops with your Microsoft Exchange server through comprehensive Office 365 Outlook for Mac consulting services. Progent will make sure that your Microsoft Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App are correctly enabled and tested. Progent can also provide a full array of Microsoft Exchange support services including systems integration, diagnostics, security management, remote access, system tuning, plus spam filtering and email encryption. Progent also can provide customized in person or remote macOS training.

  • Among the common remote Cisco router support services available from Progent include setting up domain name, IP addressing, routing tables, NTP, security logon banner and user accounts; configuring HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing tables, line settings and BGP peering arrangements; installing current IOS image; configuring and testing router failover; resolving VPN tunnel problems; producing a network diagram and documenting router setup; plus security and availability planning.



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If your small business is in the Tri-Valley area and you need computer help, information technology outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 925-621-2400 or visit Contact Progent.
















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