Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Progent's certified professionals can deliver a broad array of engineering and technical support help for information environments based on any mix of Windows, Cisco, Apple macOS and OS X, and Linux platforms. Network services available to small and mid-size companies in the Sacramento vicinity by Progent's team of Microsoft consulting professionals include:



  • The majority of organization interoffice communications infrastructures have no redundancy to deal with Internet connection failures. Progentís interoffice communications professionals can help small organizations create non-stop Interoffice connectivity via fully redundant networks with transparent failover. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office networks based on zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offer economical non-stop interoffice networking.

  • Progent's Virtual Help Desk services are an integrated extension of your internal IT support organization. This can include high-end call center services such as a special telephone number with custom greeting. Progent will also rout calls directly to staff technicians who are specially provisioned and trained to handle your account. Also, Progent's Help Desk Call Center staff can manage trouble tickets from any customer trouble ticket system for smooth integration with your internal network services organization. Advantages of Progent's Virtual Computer Support Help Desk services include professional Microsoft Help Desk expertise the minute you call, seamless extension of your in-house support staff, front-line support for critical client issues, and per-minute billing.

  • System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and dependable availability for key workloads by offering unified, cross-platform tracking of physical and virtual infrastructure installed across on-premises systems and private and public clouds. Progent's SCOM consulting group can provide world-class remote and onsite expertise to help organizations of any size to design, integrate, optimize, enhance and repair Operations Manager 2016 solutions. Progent's Operations Manager 2016 consultants can help you to move to Operations Manager 2016 from earlier releases or from different monitoring platforms, or combine a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 environment to include resources based in public clouds by providing Azure integration and Amazon AWS hybrid cloud solutions.

  • The latest release of Microsoft Dynamics NAV includes several innovations such as specialized Role Centers, enhanced management information and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP experts can provide programming, integration and debugging support to enable your company to get the most from MS Dynamics NAV. Progentís consultants can assist you to integrate MS Dynamics NAV to additional systems and programs. Also, Progent can help your organization to create and utilize databases so you can improve your knowledge of your business, attract additional clients, expand your sales strategies, and build successful alliances.

  • Progent's Juniper Networks-certified network consultants can help you to design and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and migrate smoothly from outdated equipment to current releases. Progent's Junos OS engineers offer expertise with Juniper's flagship network control software to help your business to simplify the administration and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software products and can help you manage environments that include a combination of Juniper's OS platforms.

  • Progentís Microsoft certified consultants can offer companies of all sizes advanced MS SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the rapid development of enterprise-grade business programs that can give your company a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to offering expertise, support and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also assist you to carry out a cost-effective migration to Microsoft SQL Server 2016 or an upgrade to SQL Server 2014 from older versions of Microsoft SQL Server or from different database products.

  • Progent's Experts Team provides in-depth expertise in specialized application areas, enabling you to craft fast, cost effective and cohesive IT solutions that fit the unique requirements of your operation. Progent's applications consultants can assist you to customize Microsoft's important business packages by offering a variety of services such as Microsoft Dynamics AX (Axapta) Enterprise Resource Planning Software consulting, Dynamics GP/Great Plains Business Accounting Software education and programming, Microsoft Dynamics NAV (Navision) Business Management Software integration, Microsoft Dynamics SL Accounting Software help, and Microsoft Dynamics RMS (Retail Management System) configuration.

  • Progent's Microsoft-certified staff and consultants for Virtual PC for Mac technology can help your company to integrate your macOS and OS X desktops with your Exchange server through comprehensive Office 365 Outlook for Mac consulting. Progent will make sure that your Exchange Server is correctly configured and that WebDAV, LDAP and Outlook Web App are properly enabled. Progent can also provide a full range of Exchange support services such as integration, troubleshooting, security management, remote access, performance tuning, plus spam protection and email encryption. Progent also offers tailored one-on-one macOS webinars.

  • Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have over a decade of background planning, deploying, enhancing and fixing SCOM environments and can provide organizations of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and tune Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to remediate serious issues uncovered by Microsoft SCOM 2012. Progent can also provide System Center 2016 Operations Manager (SCOM 2016) expertise to help your organization to migrate cost-effectively from Operations Manager 2016 to SCOM 2016.

  • Based in California's Silicon Valley, Progent provides Microsoft and Cisco technology support services onsite help, network management outsourcing and network consulting services to organizations in Northern California and in major metropolitan areas across the U.S. Progent's engineers can also deliver high-level online network consulting, network monitoring, and emergency troubleshooting in order to lower costs and reduce downtime for organizations nationwide.



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If your small business is in Sacramento and you are in need of computer help, IT outsourcing, or advanced expertise from a certified Progent engineer, call 916-273-1400 or visit Contact Progent.
















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