Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Progent's experts can deliver a wide range of consulting and technical support help for information networks based on any combination of Microsoft, Cisco, Apple Mac OS X, and Linux platforms. Network services offered to small companies in the Sacramento area by Progent's staff of Microsoft and Cisco certified engineering experts include:

  • Virtualization technology permits many logical computers or "machines" to operate in safe isolation from each other on one physical computer. Virtual machine (VM) technology reduces equipment and maintenance costs, permits an assortment of OS platforms to utilize the same computer, streamlines provisioning, improves fault tolerance, and supports on-demand resource allocation, which is a key enabler for public and private clouds. Progent's virtual server consultants can provide Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network and server virtualization consulting, Microsoft Windows Hyper-V Virtual Server help, VMware vSphere planning and deployment, VMware NSX Virtual Network design and management, and Citrix XenServer support. Progent can install virtual machines to optimize performance, reliability and manageability while simultaneously lowering expenses; suggest and validate business recovery strategies that reduce downtown in the event of a catastrophic failure; and deliver ongoing support, troubleshooting, and consulting assistance as virtualization technology advances.

  • ProSight Active Security Monitoring (ASM) service is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to address the complete malware attack lifecycle including filtering, identification, mitigation, remediation, and forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Read about the complete ProSight series of value-priced network management outsourcing services for small and medium-size organizations

  • Windows Server 2008 R2 represents an important advance in making IT systems more protected and available, easier to virtualize and administer, faster, and able to offer an improved platform for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 support experts can assist your company get the most from the improvements incorporated into Windows Server 2008 R2 by providing certified consulting, technical support, education, temporary staffing, monitoring, and security expertise. Progent can also help your company to prepare for and carry out an efficient upgrade to Microsoft Windows Server 2012 R2. If you are considering creating a hybrid network model that integrates on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.

  • Progent’s Microsoft certified consultants can offer organizations of all sizes advanced Microsoft SQL Server 2008 help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that allows the speedy creation of enterprise-class business programs that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to offering expertise, support and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you to carry out a cost-effective migration to SQL Server 2016 or an upgrade to SQL Server 2014 from older versions of SQL Server or from other database platforms.

  • Progent has extensive experience delivering a broad range of remote IT support and urgent repair services to local governments and schools throughout the U.S. Progent is among the pioneers in providing expert remote network consulting and has delivered IT support to organizations in all 50 states. (Refer to Progent's customer testimonials.) Progent's online IT consulting for local governments saves travel costs and solves problems faster than onsite support.

  • Progent can help you utilize Microsoft Windows Services for UNIX or Subsystem for UNIX-based Applications (SUA) to achieve coexistence between Windows and Linux/UNIX networks. SFU provides interoperability between Windows Server and various versions of UNIX including Solaris 8 and 10, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows server folders via NFS and integrated authentication in Windows Server 2003 Active Directory environments. SFU's Interix subsystem includes a large set of UNIX/Linux utilities and shells, support for a single rooted file system, and an application development package for porting software.

  • Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE internetworking, installing ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco SRST systems for survivability.

  • Microsoft's successful Small Business Server product line has been discontinued but is still a key part of many small information networks. Progent's SBS consultants can assist you to maintain your existing SBS solution or assess the potential benefits of transitioning from SBS 2011 or earlier to a hybrid onsite/cloud network by implementing a Windows Server 2012 R2 Essentials upgrade. Regardless whether your resources are hosted on a local datacenter, in the cloud, or across a mix of of both, Progent offers full-service consulting, troubleshooting, and application design and programming services for Microsoft's core platforms including Windows Server, Exchange Server. SharePoint Server, and Microsoft SQL Server.

  • Progent's certified Windows Server 2012 R2 experts can help you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, develop a corporate-wide security strategy, streamline IT management, help with application development, and build and validate a disaster recovery/business continuity plan. If you are planning on creating a hybrid network model that combines local systems with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

  • The failover server cluster feature set built into the latest versions of MS Windows Server is dramatically redesigned to streamline the installation, configuration, and management of server clusters and to provide greater levels of system availability, protection, efficiency, and versatility. New or improved capabilities include automated cluster verification, revamped configuration and deployment, unified cluster management, redesigned cluster infrastructure for increased uptime, hardened security and quorum models, minimization of failure points, more storage and RAM capacity, enhancements for multi-site clusters, and live migration support for Hyper-V virtual servers. Progent's certified cluster technology experts can help you assess the business benefits of failover clusters, design and execute a deployment, train your IT personnel to administer your failover clusters, provide continuing consulting and technical help services, and create and test a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery experts can assist you you to create a cost-effective disaster recovery/business continuity solution for hybrid cloud environments using failover cluster tools field-tested in Microsoft's massive Azure public cloud.

  • Progent's Microsoft Active Directory support service includes certified expertise in designing, installing and troubleshooting complex Active Directory (AD) environments. Progent's Microsoft-certified engineers have broad experience resolving challenging AD problems like replication, multi-domain partitioned configurations, corrupted Active Directory objects, clean-up of legacy beta software configuration objects in production AD environments, and repair of failed installations of AD and AD-integrated applications. Progent is also skilled in using “expert only” AD utilities like ADSIEDIT, and DCDIAG.

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If your small business is in Sacramento and you need technical support, IT outsourcing, or advanced services from a certified Progent consultant, call 916-273-1400 or visit Contact Progent.

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