Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Progent's Network Consulting Services in Summary
Progent's Network Support services are geared towards small and midsize businesses that need fast and affordable help for system availability, protection, efficiency, or maintenance. The following abbreviated examples of consulting support and technical expertise should give you a sense of how we can show you how to increase the competitive value of your information environment.

• Progent can help you set up a secure, robust e-commerce environment and can help you create web sites that are closely integrated with sales and inventory systems to reduce the cost and improve the reliability of on-line business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create custom web software using industry standard development tools and or tailor off-the-shelf software so that they accommodate your individual business needs.
  
  
• Progent's CISSP certified security consultants and CISM certified security consultants can help you protect your Apple Mac network through expert services which include performing comprehensive security auditing, recovery from hacker attacks, configuring firewalls, implementing safe mobile access, deploying automated applications for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for your business and network system.
  
  
• Progent can set up the optimal server and communications infrastructure, including remote and wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your San Francisco Bay Area business with a consulting professional who can help you integrate Dynamics CRM with your sales databases. Progent can provide experts in other sales automation technologies to keep your business competitive.
  
  
• Progent's powerful virtual office structure leverages the Internet and wireless technology to ensure that a engineer or IT consultant is readily available to fix your network issues quickly.
  
  
• Progent's security professionals have extensive field experience installing and supporting Firewall/VPN products from multiple vendors and can help you create an intelligent security solution and then implement, administer and support it. In addition, Progent's CISSP certified staff members and CISM certified experts can advise you about how to integrate security into your business processes.
  
  
• There are over 75 secure Internet Data Centers in Northern California, and Progent's Data Center consulting professionals can improve your network's fault tolerance and performance by helping you choose a Data Center that meets the particular needs of your company, including geographic proximity, space, communications, affordability, and extra additional features and services.
  
  
• Managed System Monitoring is a type of shared outsourcing that allows your internal technical team to benefit from the network monitoring services of an outside consulting firm. If your enterprise has a small internal technical staff, Progent's Managed Network Monitoring co-sourcing package is an inexpensive way to maximize network availability, performance and security. For customers who utilize Progent's Managed Server Monitoring Package Progent performs a needs assessment and configures Operations Manager, configures the MOM server infrastructure to monitor your servers, provides Helpdesk Call Center support coordinated with MOM, monitors, analyzes, and/or takes care of issues, and performs regular service maintenance including installation of service packs and security updates.
  
  
• The complexity and integration demands of Windows Server 2003 requires an information technology expert with hands-on expertise and broad knowledge in designing and building cohesive end-to-end business technology solutions. The experience of Progent's Microsoft-certified consulting team, with an average of over ten years of industry background in Microsoft support, assures you success in identifying the edition and configuration of Windows 2003 Server that aligns best with your organizational requirements.
  
  
• Progent's highly evolved service documentation reporting system provides comprehensive documentation for all delivered services. Each Progent staff member has full and secure access to all the details of technical services delivered by any staff member to every customer. This record of issues and solutions, as well as false alarms and missteps, is organized as an easily accessible and searchable database that allow Progent's engineers to share their experiences organization-wide so that the overall productivity of Progent's support services increases over time.
  
  
• Progent’s staff of Microsoft and Cisco-certified technical team members average more than 10 years of hands on network industry experience, in the trenches, of computer network support, performing a wide variety of technical projects for a broad range of customers. Each expert brings a set of individual best practices from this lengthy industry experience, and these are further refined by the company-wide best practices training that Progent instills in its consulting team. For larger projects, Progent consultants take advantage of the Microsoft Solutions Framework (MSF) model for task structure which breaks projects down into individual and manageable phases that lower the potential of a project getting out of control.
  
  
• Progent's disaster recovery experts can help you craft recovery plans, design a fault-tolerant network infrastructure, and conduct realistic test exercises.
  
  
• ERP and MRP solutions supported by Progent include Microsoft Business Solutions-Axapta Software, Microsoft Business Solutions–Navision Business Software, Microsoft Business Solutions–Great Plains Retail Management System, and Microsoft Business Solutions-Solomon., Macola by Exact Software, MAS 90 by Sage Software (Best Software), and QuickBooks Pro by Intuit.
  
  
  
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If your small business is in Sacramento and you require technical support, IT outsourcing, or advanced services from a Microsoft or Cisco certified expert:

Call 916-273-1400 or send email to information@progent.com