Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Progent's certified professionals can provide a wide selection of engineering and technical support help for IT environments based on any mix of Windows, Cisco, Apple, and Linux platforms. Services available to small and mid-size organizations in the Sacramento vicinity by Progent's team of seasoned consulting professionals include:

  • Progent's Microsoft-certified consultants offers remote or in-person expertise to assist companies of any size to design, deploy, administer, and repair a backup solution based on System Center 2012 Data Protection Manager. Progent's System Center Data Protection Manager consultants can assist you to migrate from older releases of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent offers as-needed help for resolving especially challenging problems, or full project management support. Also, Progent's Data Protection Manager 2016 migration experts can help you to design and implement a smooth upgrade from Data Protection Manager 2012 to Data Protection Manager 2016 so you can benefit from integration with Microsoft Windows 2016.

  • Progent’s Wireless Site Survey makes it easy to plan and install a 802.11a/b/g/n (WiFi) wireless network adapted to your environment, providing you a wireless solution that delivers the reception, speed, capacity, QoS, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service. Progent’s on-premises wireless survey features onsite walkthroughs, RF and security audits of your existing wireless network, evaluation of your building’s floor plans, testing for RF contention, RF propagation modeling, selection of the best locations for client-specified Wireless APs such as Cisco Aironet APs, Meraki cloud-managed APs and Apple AirPort products, and a detailed report defining a new wireless network.

  • Progent provides full and detailed reports of all support work to make sure customers do not feel “captive” to their IT service organization. Progent sends e-mail accounts of support activity immediately after completion of each support interaction, and also encloses a hard copy along with monthly invoices. Complete IT support documentation makes it less disruptive for customers to transfer to a different service provider or assume increased support responsibilities in house. Complete service reporting also provides IT managers the information required to assess the quality of maintenance services and produce better informed network budgets.

  • Progent has written a white paper that summarizes the advantages businesses of all sizes can derive from outsourcing or co-sourcing network consulting from Progent. Progent's IT Outsourcing and Co-sourcing report describes Progent's unique IT service delivery model for network support that ranges from router configuration to full-service project management. The white paper also explains ways that Progent's outsourcing and co-sourcing support services can help clients to save money, accelerate productivity, and enhance the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing and Co-sourcing IT Services from Progent.

  • Progent's MySQL application programmers, database architects, and DBAs can provide cost-effective remote database administration or application development services and can help businesses of any size to integrate and manage MySQL within a robust IT infrastructure that provides high levels of speed, expandability, and security. Progent also has proven skill helping companies migrate databases from Oracle to MySQL.

  • Progent's Juniper Networks-certified network consultants can help you to plan and deploy Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate smoothly from outdated devices to current releases. Progent's Junos OS consultants can provide expertise with Juniper's premiere network control software to help your business to streamline the administration and improve the protection of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software products and can assist you maintain environments that incorporate a combination of Juniper's OS platforms.

  • Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento, California is available for piloting mission-critical applications, developing efficient migration procedures, evaluating and tuning performance, planning or validating business continuity solutions, mitigating compatibility issues, and establishing training environments for new technologies. For Progent clients without adequate in-house resources to assemble proper test environments, the lab cuts capital costs and technical risk and helps keep critical IT projects on schedule.

  • Progent’s business information reporting consultants can provide remote and onsite consulting to help your organization with any aspect of business intelligence reporting ranging from debugging or enhancing reports to planning and implementing a comprehensive business intelligence solution. Progent's BI experts can assist your company to maintain your existing BI system, help you to upgrade databases and applications from an outdated reporting platform to a current solution, and provide custom remote training to meet your individual requirements. Progent’s management reporting and analytics professionals offer experience in all popular business analytics reporting and visualization tools including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Builder.

  • The failover clustering feature set incorporated into the latest releases of MS Windows Server has been dramatically redesigned to streamline the deployment, configuration, and maintenance of clusters and to provide greater levels of network dependability, protection, efficiency, and versatility. New or enhanced capabilities include cluster verification, revamped configuration and deployment, improved cluster management, redesigned cluster architecture for maximum uptime, better security and quorum models, elimination of failure points, more disk and RAM capacity, improvements for geographically dispersed clusters, and live migration capability for Hyper-V virtual servers. Progent's Microsoft-certified failover cluster experts can assist your company assess the business benefits of failover clusters, plan and execute an installation, train your network support staff to manage your failover clusters, deliver ongoing consulting and support services, and produce and test a workplace recovery plan. Progent's Windows Server 2016 disaster recovery experts can help you you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster tools proven in Microsoft's massive Azure cloud.

  • Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup safeguards critical company data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to assist you to design, integrate, manage and repair a backup and disaster recovery system based on Barracuda technology. For details, see Barracuda Backup and disaster recovery consulting.

  • Progent has been providing SharePoint support since the initial product was published more than a a dozen years, and Progent has the breadth and depth of IT know-how to help organizations of any size to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; decide whether an on-premises, online or hybrid deployment is most sensible for your company; and select the right version of SharePoint 2013 for your purposes. Progent can provide full project management support or can help in individual tasks related to your SharePoint 2013 deployment.

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If your small business is in Sacramento and you are looking for computer help, IT outsourcing, or top-level services from a Progent professional, call 916-273-1400 or visit Contact Progent.

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