Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Progent's IT support for small and mid-size businesses in the Sacramento area are concentrated on customers who need quick and economical assistance for system reliability, protection, productivity, administration, or repair. This brief selection of Progent's consulting services and practice areas should give you an idea of the ways Progent's team can help your company to increase the business value of your information system.



  • ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security vendors to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. Learn about the complete ProSight family of low-cost managed services for small and mid-size organizations

  • Progent can deliver a wide range of cost-effective services to assist your company to deploy, configure, troubleshoot, and administer workstations and notebooks powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop consulting services include Windows 10 planning assistance, Microsoft Windows 8.1 consulting expertise, Microsoft Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit operating system upgrades.

  • In completing network technology projects for large clients, Progent utilizes a phased approach based on defined milestones in order to adhere to budget constraints, project timeframes, and technical objectives while minimizing network disruption. Progent's methodology utilizes proven industry project management standards founded on the best practices defined by the Microsoft Solutions Framework and includes project goals definition, design proposals, project pilots, design adjustment, and expertly guided deployment. All phases are comprehensively documented to provide a detailed description of technical services delivered and to help in ongoing system maintenance.

  • Progent's certified Microsoft Exchange 2016 Server migration consultants can help your business in all phases of your migration to Microsoft Exchange Server 2016 such as designing HA infrastructure for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability client access services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.

  • SQL Server 2016 introduces major improvements in speed, capacity, data security, availability, mobile computing support, and integrated business intelligence. New features include PolyBase for handling structured and unstructured files simultaneously for data warehousing, R language support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer online and onsite expertise to assist organizations of any size to design, implement, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Skype for Business, and SCOM.

  • Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including designing dial plans, solving QoS, configuring SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco SRST solutions for high availability.

  • There are several hundred enterprise-class data center colocation Sites in the San Francisco Bay Area and larger cities across the U.S., and Progent's colocation center support team can improve your systemís redundancy and performance by helping you choose a colo site that addresses the particular needs of your enterprise such as geographic location, size, communications, affordability, and value-added features and services. Progentís data center IT services are intended for companies with equipment housed at colocation hosting sites and in need of on-demand in-person help at the collocation facility plus online help from Microsoft and Cisco qualified experts. Progent provides a variety of co-location center consulting services such as network architecture analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications infrastructure, development and deployment of non-stop systems, architecting and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server and storage cluster systems.

  • Progentís Microsoft certified professionals can provide companies of all sizes expert Microsoft SQL Server 2008 support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that facilitates the speedy creation of advanced business applications that offer your company a competitive advantage. SQL Server provides core support for XML and can query over the Internet and beyond the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you to carry out an efficient move to Microsoft SQL Server 2016 or an upgrade to SQL Server 2014 from older releases of Microsoft SQL Server or from other RDBMS platforms.

  • Progent can give your organization online access to MS Exchange 2016 Server planning and deployment support, Microsoft-certified Exchange Server 2013 integration consultants, Exchange 2010 experts and Exchange 2007 Server consultants to architect a dependable email solution that includes secure email access throughout your small business. For road warriors with portable devices, Progent offers Apple iOS and Android smart phone integration services and RIM Blackberry management consulting.

  • ProSight WAN Watch infrastructure monitoring and management service makes it easy and inexpensive for small and mid-sized organizations to diagram, track, optimize and debug their networking appliances such as routers, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when potential issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require critical updates, or isolating performance bottlenecks. Find out about Progent's entire ProSight portfolio of low-cost network management outsourcing services for small and medium-size businesses

  • Microsoft's desktop virtualization solutions reduce the work required for network managers to set up applications so that they are standardized across an entire workforce, offer the power to manage access to critical information, and enable quick deployment of new or upgraded workstations. In Microsoft Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies client connectivity, enhances responsiveness, tightens security, centralizes administration, and offers a nearly transparent client experience. Progent's Windows Server 2016 engineers can assist you to assess the strategic benefits of Microsoft's virtual desktop solutions, configure test and on-line environments, optimize your network infrastructure to accommodate virtual clients effectively, assess and remediate security issues, and educate your IT administrators to follow best practices to achieve maximum payback from client virtualization.

  • Progentís 64-bit upgrade specialists can help your organization to enhance your servers and workstations affordably from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of moving to 64-bit processing, design an economical upgrade process that reduces business disruptions, and offer responsive remote support to aid you to configure 64-bit software and application software on your current hardware. Progent's Microsoft-certified engineers can help your company to install the 64-bit editions of Microsoft products such as Microsoft Windows Server, SQL Server, Windows 10, and Office Excel.

  • Successful integration of Cisco's wireless IP phones typically requires that IT teams configure and fine tune many key pieces of your wireless environment such as APs, switches, wireless LAN controllers, and network management tools. Progent's wireless VoIP phone configuration consultants offer online and on-premises support to help your organization build and manage a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.



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If your small business is in Sacramento and you need computer help, IT outsourcing, or top-level expertise from a certified Progent engineer, call 916-273-1400 or visit Contact Progent.
















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