Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Progent's IT support for small businesses in Sacramento are focused on customers who need immediate and affordable assistance with system stability, security, efficiency, administration, or recovery. The following short selection of Progent's engineering services and practice areas should provide an idea of how Progent can assist you to increase the business value of your computer system.



    Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad range of economical online consulting services to help you to manage and troubleshoot your legacy Microsoft Office Word solution or help you to move to a newer version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility problems between different versions of Office Word, integrating Word with other Office applications such as Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security consulting, and smart phone and tablet integration, and remote Microsoft Office Word training classes customized for individuals or groups.

  • Progent's business software experts can assist your company to install an e-commerce system that is protected, robust, and fast. Progent can also show you how to develop a web site that is tightly integrated with your marketing and supply chain systems to lower the cost and increase the reliability of on-line business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you design specialized web software based on industry standard development utilities or customize popular applications so that they accommodate your individual business needs. For data-driven applications, Progent can provide the expertise of certified SQL Server programmers, Oracle programmers and DBAs, MySQL consultants, and Microsoft Access software programmers.

    Progent's Microsoft Gold-certified SCOM 2012 consulting experts have more than 15 years of experience designing, implementing, enhancing and fixing System Center Operations Manager environments and can provide organizations of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite technical support to help you to fix critical issues detected by Microsoft SCOM 2012.

    Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of Exchange Server 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements favorably impact vital IT areas including ease of administration, high availability (HA), security, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange 2013.

  • ZENO is Progentís network monitoring and management service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by checking the state of all vital IP-based assets that make up your entire IT environment. When ZENO uncovers an issue, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so any looming problems can be resolved before they can disrupt or take down network.

    Progent's certified MS Exchange Server 2016 migration consultants can assist you in all phases of your upgrade to Exchange Server 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and log files; configuring HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable process for recovering applications and services rapidly after a breakdown. SRM supports centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and maintain a disaster recovery system based on VMware Site Recovery Manager.

  • The failover server cluster technology built into the latest releases of Windows Server is radically re-engineered to simplify the installation, setup, and administration of server clusters and to provide greater levels of system dependability, protection, performance, and versatility. New or enhanced capabilities include cluster Validation, revamped setup and installation, improved cluster administration, new cluster architecture for maximum uptime, better security and quorum models, elimination of failure points, greater storage and RAM capacity, enhancements for geographically dispersed clusters, and live migration capability for Hyper-V virtual machines. Progent's certified cluster technology experts can assist your company assess the advantages of failover clusters, plan and execute a deployment, educate your IT personnel to administer your failover clusters, provide continuing consulting and technical help services, and create and test a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you you to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's massive Azure cloud.

  • Progentís affordably priced Offsite SCDPM Backup Service incorporates the power of Data Protection Manager with the state-of-the-art security facilities of the QTS data center to provide ongoing, transparent backup for up to 2.5 Terabytes of data from one or several of your Windows-powered servers. Progent's managed service offering includes all setup, support, and monitoring required for a comprehensive offsite data backup system.

  • Progent's consulting services for fault tolerant IT systems for small businesses provide Microsoft and Cisco-certified network experts who will show you how to implement a robust computing environment that incorporates essential technologies and processes for line-of-business applications. Progentís information technology experts can help your company to configure a network architecture with features that include high-availability Internet connections, network load balancing, non-stop data centers, fault tolerant interoffice connections, and fault tolerant multi-site systems. Progent also assist you to define a disaster recovery plan and to install and validate mechanisms that facilitate rapid, fail-safe workplace recovery.

  • Progent's Microsoft certified Windows 7 upgrade engineers can help you to administer and troubleshoot Microsoft Windows 7 devices. Progent can also help you to evaluate the potential business benefits of adopting Microsoft Windows 8.1 or Windows 10. If you decide that it fits your business strategy to migrate, Progent's Windows 8 migration engineers and Windows 10 deployment consultants can help you to plan and execute a non-disruptive upgrade to Windows 10.

  • Progentís BI reporting experts can provide online and onsite consulting to help you with any aspect of business intelligence reporting from troubleshooting or enhancing reports to designing and deploying a comprehensive BI solution. Progent's BI experts can help your company to maintain your current reporting environment, assist you to migrate reports and databases from a legacy reporting product to a current solution, and provide custom online mentoring tailored to your specific needs. Progentís business reporting and analytics consultants can provide experience in the leading business analytics reporting and visualization platforms such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.

    SQL Server 2014 incorporates major improvements in key areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services such as system design, deployment, management, remediation, and application development expertise to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment. In case you are already running Microsoft SQL Server 2014, Progent can help your company to carry out an efficient migration to Microsoft SQL Server 2016.



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If your small business is in Sacramento and you are looking for technical help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 916-273-1400 or visit Contact Progent.
















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