Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Progent's Computer Support Offerings in Summary
Progent's Computer Consulting expertise is focused on small and midsize companies that require fast and economical solutions for system availability, security, efficiency, or support. The following brief examples of professional support and technical expertise will provide you with an idea of areas where we can help you increase the business value of your computer environment.

• Progent offers Northern California mid-sized companies two basic outsourcing service packages built on Operations Manager: Fully Managed System Monitoring Package and 24x7 Server Monitoring Package. To download a single-page printable datasheet detailing Progent's two Network Monitoring Packages for medium-sized enterprises, click:
  Server Monitoring Packages 69 Kb PDF file).
  
  
• If you have a heterogeneous IT environment that supports Linux/UNIX and Windows servers and desktops, Progent can improve network security by providing a CISSP/CISA-certified consultant to help your entire organization in a broad range of security areas that include security management processes, security architecture and models, user authentication control systems and methodology, and business disaster recovery planning.
  
  
• License-free wireless bridges offer a quick and low cost way to establish secure, speedy data communications between buildings. This can eliminate the fees of an extra data line, provide an emergency redundant communication link, or act as an inexpensive data backhaul. By minimizing setup costs and eliminating recurring fees associated with standard T1, E1 or DS-3 circuits, wireless bridges can often pay for themselves within a few months.
  
  
• Progent's team of IT system consulting experts can help large businesses architect, setup and support major rollouts of key Microsoft technologies such as Active Directory, Exchange Server 2007, SMS and SQL Server database environment. Progent has worked with some of the world's largest businesses to successfully integrate mission-critical IT technology based on Microsoft technology and can provide local consulting expertise for enterprises with branch offices in the Silicon Valley and San Francisco Bay Area
  
  
• Progent's Microsoft-certified consultants and Macintosh experts can help you to connect your Mac workstations to your Exchange server through extensive Entourage consulting. Progent will ensure that your Microsoft Exchange Server is correctly setup and that WebDAV, LDAP and Outlook Web Access are correctly installed and test. Progent can also provide a broad range of Microsoft Exchange consulting including systems integration, troubleshooting, security, mobile user support, system tuning, plus spam and virus protection. Progent also offers customized one-on-one Entourage education.
  
  
• Progent's Experts Team offers in-depth expertise in specific software areas, allowing you to customize fast, affordable and comprehensive IT solutions that fit the unique needs of your company. Progent's custom software development consultants can help you customize Microsoft's important eCommerce-capable applications including Microsoft Business Solutions-Microsoft Dynamics AX, Microsoft Business Solutions–Navision Software, Microsoft Business Solutions–Great Plains RMS, Microsoft Business Solutions–Microsoft Small Business Financials, and Microsoft Business Solutions-Dynamics SL.
  
  
• Progent's popular enterprise support services include planning, piloting, setting up and troubleshooting Microsoft-based technologies, including sophisticated Active Directory installations, Microsoft Exchange Server, SMS and SQL Server 2005. Progent can also install and support network and server management tools such as Microsoft Operations Manager. For migrations to Windows XP, Windows Server 2003, Microsoft Exchange 2007, or Exchange Server, Progent can help with architecture and can also provide hands-on help in installation at sites in the San Francisco Bay Area. Progent can help large enterprises fix chronic IT problems impacting the reliability or performance of multi-vendor networks, and Progent has broad experience helping enterprises create a comprehensive security architecture that includes the latest technology from Microsoft and Cisco and is built using industry best practices. Progent offers project management expertise for complex large-scale projects, and especially for major network upgrades or migrations to or within the Microsoft family of IT solutions.
  
  
• Deploying Microsoft Operations Manager can be a challenge. With over 5 years of experience with Microsoft Operations Manager deployments, Progent's technical team members can help you choose appropriate MOM components, deploy and configure MOM, and create custom rules, scripts, reports and notifications for your business. Progent can also document MOM 2005 server monitoring procedures. You can outsource problem response to Progent's Microsoft-certified technical group. With years of network management experience, these IT experts can also act quickly on the information generated by MOM to keep critical servers operating smoothly. By analyzing trend reports and responding efficiently to notifications, Progent can fix emerging issues before they cause operational impact or fix critical issues as soon as they occur. In most cases, Progent can solve issues remotely, saving time and money. For severe issues requiring onsite support, Progent can quickly, dispatch a field engineer to the location of any small business in Northern California.
  
  
• In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers small and mid-size businesses expert help for solutions from other major Firewall and VPN vendors including Checkpoint Software, WatchGuard, Juniper-Netscreen, SonicWALL, and Symantec-Raptor.
  
  
  
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If your small business is in Sacramento and you are in need of technical assistance, IT outsourcing, or advanced services from a certified Progent engineer:

Call 916-273-1400 or send email to information@progent.com