Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Progent's experts can deliver a wide array of engineering and support help for information environments powered by any mix of Windows, Cisco, Apple Mac, and Linux/UNIX platforms. Services available to small organizations in the Sacramento area by Progent's team of seasoned consulting experts include:



    Progent's Cisco Meraki Wi-Fi AP consultants provide remote and onsite support services to assist organizations of any size to design, install, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to set up and manage Meraki-based wireless networks for sites that range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a cohesive ecosystem that delivers the same connectivity, responsiveness, security compliance, manageability and availability for wired and wireless users regardless of their location or computing device. (Check out Meraki switches configuration and management.)

  • Progent's Microsoft certified Windows 7 upgrade consultants can assist your company to manage and troubleshoot Windows 7 PCs. Progent's consultants can also help you to estimate the likely business advantages of adopting Windows 8.1 or Windows 10. If it fits your business to upgrade, Progent's Windows 8 migration engineers and Windows 10 deployment consultants can help you to plan and execute a non-disruptive migration to Windows 8.1 or 10.

  • There are several hundred enterprise-grade Internet Data Centers in the San Francisco Bay Area and larger metropolitan areas across the U.S., and Progent's Internet data center consulting experts can enhance your network's fault tolerance and performance by helping you choose a colo facility that meets the specific needs of your organization including geographic proximity, size, communications, affordability, and extra additional features and services. Progentís colocation center support services are designed for companies with hardware located at co-location hosting facilities and in need of timely in-person help at the colo site as well as remote help from Microsoft and Cisco certified experts. Progent offers a selection of colocation center consulting services including system topology evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications infrastructure, design and deployment of high availability systems, defining and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and planning high-availability server cluster systems.

  • If your network incorporates Cisco routers, you could be running an outdated release of IOS, the operating system used in almost every Cisco router and current Catalyst switches from Cisco. Cisco frequently publishes upgrades to IOS in order to correct bugs, plug security gaps, or improve features. Unfortunately, updating Cisco IOS or other Cisco OS platforms can be a challenge, depending on your Cisco equipment and your network environment. As an example, there could be limitations of internal Flash storage that could cause a new software release to execute incorrectly. Progent's Cisco CCIE network engineers offer a wide selection of support services related to updating Cisco IOS or any Cisco software platform such as CatOS or CallManager. Progent's consultants can run inventories of your Cisco software, recommend sensible updates, prepare Cisco appliances, transfer software images, activate and verify your new software, optimize performance, troubleshoot issues, and train your network support staff how to utilize all important new features.

  • Progentís business information reporting consultants can provide remote and on premises expertise to help you with any facet of business intelligence reporting from debugging or modernizing applications to designing and deploying an advanced business intelligence environment. Progent's management reporting experts can help you to maintain your existing reporting environment, help you to migrate databases and applications from a legacy reporting platform to a current solution, and deliver as-needed remote mentoring to meet your individual needs. Progentís business reporting and analytics consultants offer experience in all popular BI reporting and visualization platforms such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

  • Stealth intrusion checking is a key part of any overall network security plan. Progentís security professionals can run thorough unannounced intrusion security checks without the awareness of your company's in-house network support resources. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion incident warnings and event log analysis are correctly configured and consistently observed.

    Progent's SCVMM 2012 consultants can assist businesses of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your business to move from an earlier release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM environment to make sure you get the highest possible return on investment.

  • Microsoft's successful Small Business Server product line is no longer available but remains a key part of numerous small-businesses information systems. Progent's SBS consultants can assist you to support your current SBS solution or evaluate the possible advantages of moving from SBS 2011 or earlier to a hybrid onsite/cloud network by implementing a Windows Server Essentials upgrade. Whether your resources are reside on an on premises datacenter, in the cloud, or across a hybrid mix of both, Progent can provide comprehensive consulting, troubleshooting, and software design and programming services for Microsoft's strategic business products including Windows Server, Exchange. SharePoint, and SQL Server.

  • Progent's consultants for Apple Mac OS X technology can assist the creative aspect of Macintosh systems by offering support services and education in images, audio, and video. Progent's experts can provide expertise in a variety of Mac OS X desktop applications including Photoshop, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or building a video post production facility.

  • The Help Desk Call Center support delivery structure used by Progent gives small and midsize businesses a dependable option to replace dependence on independent consultants by offering in-depth technical knowledge shared by all engineering groups, optional round-the-clock availability of urgent help, fast escalation to top-level experts for handling the most intractable problems, support consistency and dependability, quick follow through enforced by veteran service administrators, a choice of convenient ways for requesting service jobs, and excellent progress transparency enabled by ticket tracking and accessible through a web portal.



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If your small business is in Sacramento and you are looking for technical support, IT outsourcing, or high-level expertise from a certified Progent consultant, call 916-273-1400 or visit Contact Progent.
















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