Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Progent's computer support services for small companies in Sacramento are focused on clients who require quick and affordable help with system reliability, security, efficiency, administration, or recovery. The following brief list of Progent's consulting support services and practice areas should give you a sense of the ways Progent can assist your company to increase the competitive value of your information system.

  • The majority of small business multi-office communications infrastructures lack fault tolerance to deal with Internet line failures. Progentís interoffice connectivity consultants can help small businesses create non-stop Interoffice connectivity by means of fully redundant system architectures with automatic failover. Progentís Cisco-certified Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office connections supported by zero-downtime EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offer affordable 24x7 interoffice networking.

  • If you are developing UNIX applications on a network that includes Windows-based servers, desktops and applications, Progent offers network outsourcing and services that keep your network fully operational while reliving you to focus on your area of highest value expertise. By using sophisticated network monitoring and providing remote and optional on-site support as you need it, Progent provides UNIX developer support that offers an affordable way to maintain an information technology network that features reliability, protection and high performance.

  • The Contact Center service delivery structure used by Progent gives small and midsize companies an effective alternative to dependence on independent consultants by offering in-depth technical knowledge shared by all engineering groups, optional 24x7 availability of emergency help, fast escalation to appropriate specialists for handling even the most complex issues, support consistency and reliability, prompt follow-up overseen by seasoned support managers, a selection of easy-to-use mechanisms for requesting service jobs, plus excellent progress visibility made possible by ticket tracking and accessible via a web-based portal.

    Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important innovations as well as a redesigned structure. These improvements affect vital facets of IT such as ease of administration, high availability (HA), security, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.

  • Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, reduce their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.

  • Progent offers online access to an Oracle expert for Oracle database administration services or an Oracle application developer. Progent can assist you to create efficient solutions for key Oracle database administration tasks including database tuning, backup/recovery strategies, and information security, or mentor your in-house staff to follow industry leading practices for simplifying various administration procedures. Progent can also offer the services of a PL/SQL developer to help your company to build, test, enhance, or migrate Oracle-based programs that can range from business reports to data-driven web commerce sites. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper and can also assist you to tune existing SQL code by utilizing Oracle's SQL Tuning Advisor.

  • Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management, staff, develop a corporate-wide security strategy, automate IT management, assist with creating applications, and generate and validate a DR/BC plan. If you are considering creating a hybrid architecture that integrates local resources with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid integration.

  • Progent's backup experts can provide help for a broad array of products and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux servers and desktops plus notebooks and handhelds. Progent can provide help for leading backup platforms including Acronis, Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help you to implement, enhance, or maintain backup solutions for a variety of environments such as on-premises, remote, cloud-based, or hybrid.

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If your small business is in Sacramento and you need technical help, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer, call 916-273-1400 or visit Contact Progent.

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