Onsite Service Available in Salinas, Marina, Castroville

Progent's information technology support services for small companies in the Salinas neighborhood are focused on clients who need fast and affordable help for system stability, security, efficiency, manageability, or recovery. This brief list of Progent's consulting services and networking expertise will provide an idea of how Progent's team can assist your company to enhance the competitive value of your computer network.



  • Progent produces complete and meaningful documentation of all support activity to make sure customers do not feel like a hostage to their support company. Progent sends e-mail accounts of services immediately after finishing each service task, and also sends a printed copy along with monthly invoices. Complete network support documentation makes it easier for customers to transfer to a new service organization or assume more service duties internally. Complete support documentation also provides management the visibility required to assess the quality of support services and develop better informed IT expense projections.

  • Progent's Microsoft-certified staff and consultants for Virtual PC for Mac technology can assist your company to integrate your macOS and OS X workstations and laptops with your Exchange server through comprehensive Office 365 Outlook for Mac consulting. Progent will ensure that your Exchange Server is correctly configured and that WebDAV, LDAP and Outlook Web App or Web Access are properly installed and tested. Progent can also provide a full range of Exchange consulting services such as systems integration, diagnostics, security management, mobile user support, system tuning, plus spam and virus protection and email encryption. Progent also offers customized one-on-one macOS webinars.

  • Even though the Microsoft Small Business Server family is no longer available, this software bundle is still popular. Progent offers a range of Microsoft Small Business Server support services for all releases of the platform. Also, Progent's Windows Server Essentials consulting experts can help your business to assess the possible advantages of transitioning from an on-premises datacenter based on Small Business Server 2011 or earlier to a more cloud-centric network by implementing a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-based application software. Regardless whether your resources are hosted on a local datacenter, in the Microsoft Cloud, or across a combination of of both, Progent offers full-service consulting, technical support, and software development services for Microsoft's strategic business products including Windows Server, Exchange, SharePoint, and SQL Server. .

  • Progent's data backup experts can provide support for a wide array of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and smartphones. Progent supports all major data protection products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent also offers help with Acronis, MozyPro, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and Oracle Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized organizations as an affordable end-to-end solution for secure backup and disaster recovery.

  • Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide variety of remote services to assist your organization to design, develop, test, install, administer, and troubleshoot business applications powered by any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to move your current Excel applications to the newest releases of Excel, support Excel on Apple iOS and Android smart phones and tablets, and resolve compatibility issues between different versions of Excel. Progent can provide on-demand support to clients looking for a fast fix to a stubborn issue associated with Office Excel and Progent can also provide comprehensive project management services for upgrading or developing mission-critical applications built on Excel. Progent's cost-effective online training for Excel can be customized to meet the special requirements of individuals or groups.

  • Progent's CISSP certified security consultants and CISM certified security consultants can help your company to protect your Apple macOS and OS X network system through professional support services which include running complete security auditing, cleanup after virus assaults, configuring firewalls, deploying safe mobile connectivity, deploying automated software for protection against viruses, spam, and directory harvest attacks, and designing a detailed security plan customized for your business and network environment.

  • Among the popular online Cisco router consulting services offered by Progent's certified Cisco experts include configuring hostname, DHCP, routing tables, T1, and user accounts; setting up HSRP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; fixing BGP peering arrangements, routing configuration, and BGP peering; installing current IOS image; validating router failover; troubleshooting VPN issues; producing a network diagram and documenting router setup; plus security and business recovery planning.

  • Progent's CISSP-qualified cybersecurity experts can help organizations of all sizes with any facet of IT security. Progent can help create cost-effective security solutions that protect a small business against advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security environment for hybrid networks that support onsite, remote, and mobile users accessing IT resources spread over a mix of physical sites and public and private clouds.

  • Progent offers the expertise of certified SQL Server 2012 consultants as well as seasoned software developers, database administrators, project managers, Cisco-certified network architects, disaster recovery specialists, and certified data security consultants to assist your business to support SQL Server 2012 or execute a smooth upgrade from SQL Server 2012 to a current release of Microsoft SQL Server

  • Cisco Unified Communications Manager (CUCM), originally branded CallManager, operates as the heart of Cisco's collaboration platform. Cisco Unified CM and Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating with unified messaging applications like Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified CUCM experts can assist with any facet of CUCM support and troubleshooting in areas that include integrating Cisco VoIP phones and desktop video IP phones, designing dial plans, integrating SIP PSTN trunks and CUBE internetworking, deploying ISR G2 routers with CUBE networking support, creating Cisco UCS server clustering systems for high availability, and integration with Exchange Server.

  • Progent's Microsoft-authorized Microsoft SharePoint Server 2013 engineers, SharePoint 2010 engineers and SharePoint Server 2007 consultants can show you how to evaluate the business justification for implementing the latest release of SharePoint Server, advise you on the appropriate edition of Microsoft SharePoint Server for your circumstances, offer setup and integration expertise, help you to install MS SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint, develop a company-wide security plan that encompasses portal solutions, and deliver maintenance and Help Desk support.

  • Progent's design services for fault tolerant IT systems provide Microsoft and Cisco-certified network experts who can show you how to implement a robust network that incorporates essential technologies and processes for mission critical environments. Progent’s consulting experts can help your company to configure a system infrastructure with features such as fault tolerant Internet access, network load balancing, fault tolerant data centers, multi-site backup, fault tolerant interoffice connections, and high-reliability multi-site systems. Progent can also provide workplace recovery preparedness consultants to help you design, validate, and document a disaster recovery process based on best practices.

  • Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud readiness, works with the most popular smart phones and tablets, allows single sign-on with Microsoft Azure AD, and tightens security. Progent's certified Dynamics GP 2015 R2 consultants and developers offer the broad knowledge and experience to resolve the many IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the return on your investment in this mission-critical product.



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If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you are looking for computer assistance, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.















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