Onsite Service Available in Salinas, Marina, Castroville

Progent's experts can deliver a broad range of consulting and technical support help for IT systems based on any mix of Windows, Cisco, Apple Mac, and Linux technologies. Network support services offered to small and mid-size businesses in the Salinas area by Progent's staff of seasoned engineering professionals include:



    Some of the typical remote Cisco router consulting services available from Progent are configuring domain name, DHCP, routing tables, NTP, and user accounts; configuring HSRP, aggregation, static or BGP to EIGRP redistribution, and static route injection into OSPF; reviewing NAT configurations, routing maps, and BGP peering; installing current IOS image; validating router failover; fixing VPN problems; making a network diagram and documenting router setup; plus policy and fault tolerance planning.

  • Virtualization technology allows multiple logical machines to run as guests in secure isolation from each other on a single physical computer. Virtualization lowers equipment and maintenance expenses, permits an assortment of OS platforms to utilize the same compute and storage resources, simplifies provisioning and teardown, improves fault tolerance, and supports as-needed resource allocation, which is vital for cloud computing. Progent's virtualization consultants offer Windows Server 2016 Hyper-V hybrid cloud integration, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network virtualization consulting services, Windows Server 2008 Hyper-V Virtualization help, VMware vSphere planning and deployment, VMware NSX Virtual Network design and management, and Citrix XenServer support. Progent can configure virtual machines to maximize performance, dependability and manageability while simultaneously cutting costs; suggest and test business recovery strategies that minimize productivity loss in case of a major failure; and provide ongoing maintenance, repair, and engineering assistance as computer technology evolves.

  • Progent's Amazon AWS planning and integration consultants can provide cost-effective remote support to assist businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy cloud-centric or hybrid ecosystems that efficiently integrate Amazon AWS cloud services. Progent can provide as-needed expertise or Progent can deliver comprehensive project management outsourcing services to help you migrate smoothly to the Amazon AWS platform.

    Microsoft Exchange 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and introduces important new features plus a revamped architecture. These enhancements favorably impact key areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Exchange 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Exchange 2013 solution. Progent also offers affordable online support and management services for Exchange Server 2013.

  • VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation regardless of the physical components used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also permits non-intrusive testing for site recovery, upgrades and patches and can produce audit reports to confirm full service recovery, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly recover the complete logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help you to design, configure, test and administer a DR system based on VMware Site Recovery Manager and VMware NSX.

  • Microsoft ISA Server and its replacement Microsoft Forefront TMG are software solutions that include an application-aware firewall that can protect networks from external and internal attacks. Both of these platforms provide deep examination of network protocols to detect attacks that can get by legacy firewalls. Microsoft Internet Security and Acceleration Server was superseded by Forefront TMG, which is based on ISA Server 2006's architecture while providing a number of improved capabilities. Forefront TMG has been discontinued by Microsoft, and the security functions offered by the product are now commonly handled by dedicated hardware appliances from companies such as Cisco, Check Point, Juniper and WatchGuard. (See Cisco ASA Firewall with Firepower Services integration and management.) Progent provides online Forefront Threat Management Gateway support and Microsoft ISA Server 2006 expertise to help you maintain and troubleshoot your legacy firewall environment, and Progent can help you to upgrade smoothly to a more current security solution by providing system design, integration, optimization, training and debugging.

  • The overwhelming majority of small business interoffice communications networks feature no fault tolerance to deal with Internet connection failures. Progentís interoffice communications engineers can help small organizations create zero-downtime Interoffice connectivity via redundant system architectures with transparent failover. Progentís Cisco-certified CCIE engineers can design and deploy ultra-reliable Inter-office connections based on zero-downtime EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offer economical 24x7 interoffice connectivity.

  • If your IT system includes Cisco appliances, you may be running an outdated release of Cisco IOS, the control software used in almost all Cisco router as well as current Cisco Catalyst switches. Cisco frequently provides upgrades to IOS in order to fix bugs, plug security weaknesses, or add functionality. Unfortunately, upgrading Cisco IOS and other Cisco control software can be a challenge, depending upon your Cisco equipment and your network infrastructure. As an example, there may be limited local Flash storage that might cause a new software version to execute incorrectly. Progent's Cisco CCIE network engineers offer a wide selection of services associated with upgrading Cisco IOS or any Cisco OS such as IOS EX or CallManager. Progent's consultants can run audits of your router software, recommend appropriate updates, provision Cisco devices, transfer software images, activate and test your update, tune throughput, resolve issues, and train your IT staff how to get the benefits of all important new features.

  • Microsoft's popular Small Business Server product line no longer ships but is still in use on many small information systems. Progent's Small Business Server consulting experts can assist your organization to maintain your current SBS solution or assess the possible benefits of moving from SBS version 2011 or earlier to a more cloud-centric computing model by carrying out a Windows Server Essentials migration. Whether your servers and applications are reside on an on premises datacenter, in the cloud, or across a mix of of both, Progent can provide full-service consulting, technical support, and application design and programming services for Microsoft's strategic business products including Windows Server, Exchange Server. SharePoint, and SQL Server.

  • Progent's Juniper-certified network consultants can help your company to design and implement Juniper Firewall/VPN platforms, optimize and support your infrastructure, and migrate smoothly from discontinued equipment to the latest versions. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to help your business to simplify the management and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain environments that include a mix of Juniper's OS platforms.



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If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you need technical assistance, IT outsourcing, or top-level services from a Progent professional, call 831-600-4300 or visit Contact Progent.
















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