Onsite Service Available in Salinas, Marina, Castroville

Progent's information technology support for small companies in the Salinas area are focused on clients who need immediate and affordable help for system dependability, security, efficiency, manageability, or recovery. The following brief list of Progent's consulting support options and practice areas will give you an idea of the ways Progent can assist you to increase the competitive value of your computer system.



  • Progent utilizes a collaborative approach to network issue solving. By leveraging years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can expediently and efficiently resolve even the most troublesome network issues. Working with hundreds of clients and performing thousands of complex implementation and integration projects every year gives Progent a unique perspective on which approaches are effective and which approaches don't work.

  • The Help Desk Call Center service delivery model adopted by Progent's Technical Response Center offers small businesses an effective option to replace dependence on independent consultants by offering broad expertise shared by multiple engineering teams, optional round-the-clock access to emergency help, escalation capability to appropriate specialists for solving even the most complex problems, service consistency and reliability, quick follow-up enforced by seasoned support managers, a choice of convenient mechanisms for requesting service jobs, plus a high level of progress visibility enabled by ticket tracking and available through a web-based portal.

  • Progent's certified Microsoft Project and Project Online consultants offer comprehensive remote and onsite support for Microsoft Project Server and Project Online as well as for Microsoft products that integrate in conjunction with Microsoft Project. Services provided by Progent include Microsoft Project Server integration, SharePoint Server 2013 migration consulting and application development, SharePoint Server 2010 planning and configuration, Microsoft SQL Server 2016 migration, SQL Server 2014 migration, SQL Server 2012 management, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 management, Office Excel and Microsoft Office 365 Excel development, plus PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network consultants to assist your company to optimize your infrastructure to support local, branch office, at-home, and mobile users so they can utilize Microsoft Project Server to work together securely and productively. Progent's network security experts can help you to adopt and enforce security policies that protect important business information without disrupting the productive sharing of authorized information.

  • Progent's CISSP certified security engineers and CISM certified security experts can assist your company to protect your Mac OS X network system through expert services such as running comprehensive security auditing, cleanup after virus attacks, setting up firewalls, implementing safe remote and mobile access, deploying automated applications for protection against viruses, spam, and harvesting attacks, and developing a detailed security strategy appropriate for your enterprise and network environment.

  • Progent's wireless integration consultants offer wide-ranging expertise in the implementation and maintenance of wireless information technology and can help you to plan, configure, manage and troubleshoot wireless ecosystems that are secure, robust, scalable, simple to administer and use, ready to handle your critical workloads, and transparently integrated into hybrid cloud environments. Online and onsite Consulting services available from Progent cover a selection of wireless solutions such as smartphone integration, Wi-Fi network design and deployment, wireless site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.

  • ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security vendors to deliver web-based control and world-class security for all your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. Find out about the complete ProSight portfolio of affordable network monitoring and management services for small businesses

  • Progent offers the expertise of a temporary Chief Information Officer who can help companies to take a high-level look at their information system to make sure their technology aligns with their primary objectives, carry out large-scale initiatives following industry best practices, oversee vendor agreements, and provide additional services that require a combination of business experience and technical expertise. Progent's temporary Chief Information Officer consulting service is perfect for companies who lack the budget for a full-time CIO but who occasionally need the advice of a veteran senior technical officer.

  • Progent's easy by-the-minute billing rates requires no complex contracts, retainers or hidden charges. Many other companies have minimum charges or other extra fees that drive up service. For remote support during regular business hours, you pay only for the time spent resolving your problem. If it only requires ten minutes to solve your problem, then you only pay for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are charged exclusively for the time when Progent's expert is actually onsite solving your issues. Just Progent's competitive by-the-minute rate. For emergency same-day onsite service calls, you might be billed for our expertís travel time, but not a higher emergency rate. Because Progent maintains a large pool of consultants located throughout the entire Northern California service territory, an available expert is typically close by to help. Progent can also dispatch onsite support to most zip codes in the U.S. within one business day of answering a support request.

  • The majority of organization interoffice communications networks feature no recovery ability to handle Internet circuit outages. Progentís inter-office connectivity consultants can help small companies achieve non-stop Interoffice connectivity by means of fully redundant system architectures with automatic failover. Progentís Cisco-certified CCIE engineers can plan and implement fault tolerant Inter-office networks supported by fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide affordable non-stop interoffice connectivity.



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If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you require technical help, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 831-600-4300 or visit Contact Progent.
















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