Onsite Service Available in Salinas, Marina, Castroville

Progent's IT support for small businesses in the city of Salinas are focused on customers who require immediate and affordable help with system reliability, security, efficiency, administration, or repair. The following short list of Progent's engineering support services and practice areas will provide a sense of the ways Progent can help you to increase the competitive value of your computer system.



  • Based in Northern California, Progent provides Microsoft technology consultingonsite troubleshooting, business network outsourcing and network consulting services to companies in Northern California and in larger cities throughout the U.S. Progent's engineers can also deliver high-level remote IT consulting services, network monitoring, and urgent troubleshooting to cut costs and minimize downtime for companies nationwide.

  • Progent's Cisco-certified CCIE network engineers can provide advanced remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small organizations and campus LANs to enterprise data centers and ISPs. Progent can help you to deploy Cisco's continually evolving switch solutions to realize the performance, scale, resilience, virtualization support, security and ease of management required for your organization. To learn about Progent's support for Cisco's extensive portfolio of Catalyst switches, see Catalyst switch consulting services. To find out about Progent's support for Cisco's Nexus line of data center switches, refer to Nexus switch consulting services. For information about Progent's support services for Cisco Meraki switches, refer to Cisco Meraki switches consulting services.

  • Progent's simplified per-minute billing policy requires no complicated contracts, retainers or hidden fees. Many competitors have minimum charges or other extra charges that drive up support costs. For remote support during regular working hours, you only get charged for the actual time spent resolving your issue. If it only takes ten minutes to solve your issue, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you pay exclusively for the time when Progent's consultant is actually on premises working on your issues. Just Progent's value priced per-minute rate. For urgent same-day on-site service calls, you may have to pay for our engineerís travel time, but never a higher emergency rate. Since Progent has a large pool of engineers located throughout the entire Northern California service territory, an available engineer is usually close by to assist. Progent can also offer onsite service to most zip codes in the United States within one business day of receiving a support call.

  • Progent's data loss prevention consultants and data leakage protection consultants can assist you to configure Progent's Email Guard Security Gateway to enforce specified content policies for scanning the content of email messages and attachments and blocking users from sending sensitive or unauthorized information or spam-like messages. Email Guard's email content filtering solutions can also help your business avoid reputation loss and keep in compliance with industry privacy standards and regulatory requirements such as HIPAA and Sarbanes-Oxley.

  • Progent offers System Center 2012 Configuration Manager design and installation, System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Microsoft Intune integration help to consolidate and simplify the administration of your desktops and web-facing tablets and smartphones. Progent can help you to migrate efficiently to SCCM 2016 from a legacy device and application management platform or assist you to modify your existing SCCM 2016 environment to support your evolving business requirements.

  • Progent has in-depth experience both delivering Microsoft Operations Manager consulting and utilizing this powerful system monitoring software. Progent offers small organizations two affordable outsourcing service plans based on Microsoft System Center Operations Manager: Managed Server Monitoring Plan and Comprehensive Network Monitoring Package. To download a one-page datasheet detailing Progent's two outsourcing service packages for mid-size businesses click: Server Monitoring Bundles.

  • The majority of organization multi-office communications infrastructures lack recovery ability from Internet line outages. Progentís multi-site connectivity consultants can help small businesses create non-stop Interoffice connectivity by means of fully redundant system architectures with transparent failover. Progentís Cisco-certified CCIE engineers can plan and deploy fault tolerant Inter-office connections supported by fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical non-stop interoffice networking.

    Progent's certified Microsoft Office and Office 365 experts can assist businesses of any size to integrate Microsoft Office desktop and Office 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive solution that provides quick ROI and enables improved business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 applications with each other and with additional core Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server. Progent can also help you to fix compatibility issues with various releases of Microsoft Office desktop and can provide live online Microsoft Office and Office 365 training to individual users or teams.

  • Progent's Microsoft-authorized SharePoint 2010 developers and Office SharePoint Server 2007 consultants can help you evaluate the economic case for implementing the current version of SharePoint, advise you on the appropriate version of Microsoft SharePoint Server for your application, offer configuration and deployment services, assist you to install Microsoft SQL Server as a supporting database, optimize your network integrity, integrate your standard and custom application programs to operate with Microsoft SharePoint Server, design a comprehensive security plan that encompasses portal technology, and deliver maintenance and Helpdesk services.

  • Virtualization technology permits multiple logical computers or "machines" to run in secure isolation on a single physical computer. Virtualization lowers equipment and maintenance costs, permits an assortment of OS platforms to utilize the same computer, simplifies provisioning and teardown, improves fault tolerance, and allows as-needed resource assignment, which is a key enabler for public and private clouds. Progent's virtual server consultants can provide Windows Server 2016 Hyper-V local and cloud solutions, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network and server virtualization consulting, Windows Server 2008 Hyper-V Virtualization consulting, VMware vSphere deployment, VMware NSX Network Virtualization design and integration, and Citrix XenServer assistance. Progent can configure virtual machines to maximize speed, fault tolerance and manageability while at the same time lowering expenses; suggest and test business recovery strategies that reduce productivity loss in case of a catastrophic failure; and provide continuing maintenance, repair, and engineering assistance as computer technology evolves.

  • Progent's Private Cloud hosting service provides complete hosting of a small or mid-size company's production servers in a solution that gives the highest degree of availability and scalability and is also simple to migrate to any data center. Progent's Private Cloud hosting options are built upon proven virtualization technologies that enable small and midsize businesses with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure support, and IT management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.

  • Progent can deliver a broad range of affordable desktop services to assist your business to deploy, integrate, repair, and manage workstations and laptops powered by Microsoft Windows, Apple OS X Lion or Snow Leopard, or popular editions of Linux. Progent's desktop support and management services feature online and on-site help and vary from urgent help to complete outsourcing of workstation management and technical support.

  • If your network incorporates Cisco routers, you could be using an outdated version of IOS, the network OS used in virtually all Cisco router and the latest Cisco Catalyst switches. Cisco often offers updates to IOS in order to fix problems, shore up security weaknesses, or add functionality. However, upgrading IOS and other Cisco OS platforms can be a challenge, depending upon your Cisco equipment and your system environment. For example, there may be limitations of internal RAM that could cause a new OS version to operate incorrectly. Progent's Cisco CCIE-certified consultants offer a wide selection of services related to updating Cisco IOS or other Cisco software platform such as IOS EX or IOS XR. Progent can perform inventories of your Cisco software, propose sensible upgrades, prepare Cisco appliances, transfer software images, configure and test your new software, optimize throughput, resolve problems, and teach your network support managers how to take advantage of all important new functions.



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If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you are looking for computer support, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 831-600-4300 or visit Contact Progent.
















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