Onsite Service Available in Salinas, Marina, Castroville

Progent's IT support for small businesses in the city of Salinas are focused on customers who require immediate and affordable help with system reliability, security, efficiency, administration, or repair. The following short list of Progent's engineering support services and practice areas will provide a sense of the ways Progent can help you to increase the competitive value of your computer system.



  • Based in Northern California, Progent provides Microsoft technology consultingonsite troubleshooting, business network outsourcing and network consulting services to companies in Northern California and in larger cities throughout the U.S. Progent's engineers can also deliver high-level remote IT consulting services, network monitoring, and urgent troubleshooting to cut costs and minimize downtime for companies nationwide.

  • Progent's Cisco-certified CCIE network engineers can provide advanced remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small organizations and campus LANs to enterprise data centers and ISPs. Progent can help you to deploy Cisco's continually evolving switch solutions to realize the performance, scale, resilience, virtualization support, security and ease of management required for your organization. To learn about Progent's support for Cisco's extensive portfolio of Catalyst switches, see Catalyst switch consulting services. To find out about Progent's support for Cisco's Nexus line of data center switches, refer to Nexus switch consulting services. For information about Progent's support services for Cisco Meraki switches, refer to Cisco Meraki switches consulting services.

  • Progent's simplified per-minute billing policy requires no complicated contracts, retainers or hidden fees. Many competitors have minimum charges or other extra charges that drive up support costs. For remote support during regular working hours, you only get charged for the actual time spent resolving your issue. If it only takes ten minutes to solve your issue, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you pay exclusively for the time when Progent's consultant is actually on premises working on your issues. Just Progent's value priced per-minute rate. For urgent same-day on-site service calls, you may have to pay for our engineerís travel time, but never a higher emergency rate. Since Progent has a large pool of engineers located throughout the entire Northern California service territory, an available engineer is usually close by to assist. Progent can also offer onsite service to most zip codes in the United States within one business day of receiving a support call.

  • Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE integration experts can assist you to plan, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected SIP trunks. Progent offers affordable remote or on-premises support to assist you to move smoothly to a productive communications environment that offers fast ROI. Progent's Gold-certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.

  • Progent's Microsoft-certified consultanting team offers Microsoft System Center 2012 Configuration Manager (SCCM 2012) design and installation, System Center 2016 Configuration Manager hybrid cloud integration, and Microsoft Intune consulting to consolidate and simplify the management of your PCs along with your web-facing mobile devices. Progent can help you to migrate efficiently to Configuration Manager 2016 from a legacy device management solution or help you to enhance your current SCCM 2016 environment to accommodate your evolving IT requirements.

  • Progent offers remote or onsite access to a certified CCIE consultant to assist you to design, install, administer and repair unified communications networks based on Cisco Unified Communication technology in a local, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have in-depth backgrounds helping organizations of any size to create collaboration ecosystems by delivering expert services that include Cisco Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, VoIP phones and soft phones setup, and Cisco wireless VoIP phone deployment. Progent's consultants can assist you with Cisco's entire portfolio of Unified Communications applications such as Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express, and Unified Mobility.

  • Progent's disaster recovery consultants can show you how to create a disaster recovery strategy to prepare for a total data center outage. Progent can help you define a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills so that when a catastrophic failure happens, you minimize lost productivity. Progent's Microsoft and Cisco-certified engineers can also help you to build an affordable, high-availability network architecture that addresses reliability issues involving a broad array of network technologies and procedures. Progent's business continuity experts can help your company to prepare for the broader problems related to keeping your company operational after a disaster by addressing not just IT concerns but other problems like alerting key personnel, moving into alternate office space, accessing replacement transportation, hiring substitute employees, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using tools proven in Microsoft's massive Azure public cloud.

    Progent's Cisco Meraki Wi-Fi AP experts provide remote and onsite support to help businesses of any size to plan, deploy, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help your business to configure and support Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers identical access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their location or computing device. (Refer to Cisco Meraki switches integration.)

  • Progent is the leading source of convenient, quick, and economical access to Registered Cisco CCIE support professionals. Cisco Certified Internetwork Experts are recognized networking gurus who earn this top-level certification only after strenuous examination by Cisco. CCIEs can handle even the most complex issues surrounding network architecture, setup, troubleshooting, and maintenance. Progentís CCIE professionals work closely with Cisco engineers in identifying issues with Cisco's IOS platform and developing workarounds or obtaining patches to correct anomalies. Progent can provide fast access to a CCIE by phone so that you can get immediate help for complex network problems that are affecting worker efficiency but are outside the scope of your local IT service resources.

  • Progent has extensive experience providing a full-spectrum of remote IT support and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the pioneers in providing expert online network consulting and has delivered network solutions to organizations in every state. (Refer to Progent's customer testimonials.) Progent's remote IT support for local governments saves travel costs and resolves issues faster than onsite support.

  • Progent's Private Cloud hosting and management outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the maximum level of availability and expandability and is also simple to migrate to any data center. Progent's Private Cloud hosting services are based on mature virtualization technologies that allow small companies with multi- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.

  • Progent has lengthy experience both delivering Microsoft Operations Manager consulting and using this powerful system monitoring software. Progent offers small and mid-sized companies two economical outsourcing service options built on Microsoft Operations Manager: Managed Monitoring Solution and Comprehensive Server Monitoring Plan. To view a single-page printable datasheet detailing Progent's two outsourcing packages for mid-sized organizations click: Server Monitoring Packages.

  • If your network incorporates Cisco routers, you could be using an outdated release of IOS, the network OS powering almost all Cisco router and current Cisco Catalyst switches. Cisco often offers updates to IOS to correct bugs, shore up security weaknesses, or improve features. Unfortunately, updating Cisco IOS or other Cisco control software can be tricky, depending on your Cisco device and your network environment. For example, there could be limitations of local RAM that could cause a new software version to execute improperly. Progent's Cisco CCIE-certified consultants can provide a broad array of services associated with upgrading Cisco IOS software or any Cisco OS like CatOS or IOS XR. Progent can run audits of your Cisco software, recommend sensible upgrades, provision Cisco devices, copy images, configure and test your Cisco software, tune performance, troubleshoot problems, and train your IT managers how to take advantage of any important new features.



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If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you require technical support, information technology outsourcing, or top-level services from a Progent engineer, call 831-600-4300 or visit Contact Progent.
















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