Onsite Service Available in Salinas, Marina, Castroville

Progent's network consulting for small and mid-size businesses in the Salinas area are concentrated on clients who need quick and economical assistance for network reliability, protection, efficiency, administration, or recovery. The following short list of Progent's engineering services and technical experience will give you an idea of the ways Progent's team can assist you to increase the competitive value of your computer network.

  • Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent information assurance expert. The fact-finding interview is intended to help assess your organization's ability to block or recover rapidly from a ransomware attack. Progent will work with you personally to gather information about your current security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective security and backup system that aligns with your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report.

  • Cisco Unified Communications Manager (CUCM), previously branded CallManager, is the foundation of Cisco's collaboration platform. Cisco Unified CM and Unified CM Express offer an advanced IP-PBX solution by integrating with applications like Cisco Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's Cisco-certified CUCM consultants can help with any aspect of Unified CM configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and video IP phones, reviewing dial plans, configuring SIP PSTN trunks and CUBE internetworking, deploying ISR G2 routers with CUBE support, designing UCS server failover solutions for survivability, and integration with Exchange Server.

  • Progent's Juniper Networks-authorized network engineers can assist your company to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated equipment to the latest versions. Progent's Junos OS engineers can provide support for Juniper's premiere network control software to enable your business to simplify the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain networks that incorporate a combination of Juniper's software platforms.

  • Virtualization allows multiple logical computers or "machines" to run in secure isolation on one physical host computer. Virtual machine (VM) technology reduces capital and maintenance costs, allows a mix of OS platforms to access the same compute and storage resources, streamlines provisioning and teardown, improves availability, and supports as-needed resource assignment, which is critical for cloud computing. Progent's virtualization experts offer Windows 2016 Hyper-V local and cloud integration, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network and server virtualization consulting, Microsoft Windows Hyper-V Virtualization help, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX Virtual Network architecture and management, and Citrix XenServer assistance. Progent can install virtual servers to maximize speed, dependability and ease of administration while simultaneously cutting expenses; propose and validate business recovery strategies that minimize productivity loss in the event of a catastrophic failure; and deliver ongoing support, troubleshooting, and engineering assistance as computer technology advances.

  • ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. Read about Progent's entire ProSight portfolio of value-priced network management outsourcing services for small and medium-size organizations

  • Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE integration experts can help your business to plan, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected SIP trunks. Progent offers affordable remote or onsite support to assist businesses to migrate smoothly to a productive communications ecosystem that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business or Lync for access to a SIP PSTN trunk.

  • Progent's easy by-the-minute billing rates has complicated contracts, retainers or hidden fees. Many other companies have minimum billable time or other additional fees that drive up support costs. For remote support from Progent during regular business hours, you only get billed for the actual time spent working on your issue. If it only requires ten minutes to resolve your issue, then you only pay for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are charged only for the time when Progent's expert is actually on premises working on your problems. Just Progent's value priced per-minute rate. For urgent same-day on-site service calls, you might be charged for our engineer’s travel time, but never a higher emergency rate. Since Progent has a large pool of engineers located throughout the entire Northern California service territory, an available expert is typically near to assist. Progent can in addition dispatch onsite service to the majority of zip codes in the United States within 24 hours of answering a support call.

  • Progent's MySQL software developers and database administrators can provide affordable online DBA or application programming support and can help businesses of any size to configure and manage MySQL within a reliable IT infrastructure that offers advanced performance, expandability, and security. Progent also has proven skill assisting companies port applications from Oracle to MySQL.

  • Progent's certified Microsoft Exchange 2016 Server experts and Exchange 2013 engineers can deliver affordable online and on-premises support to implement your migration to Microsoft Exchange 2016 or Exchange Server 2013, produce thorough documentation of your upgraded email system, train your network support staff and end users to get them up to speed rapidly on Microsoft Exchange 2016 or Exchange 2013, and offer ongoing management services and technical support.

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If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you need computer support, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.

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