Onsite Service Available in Salinas, Marina, Castroville

Progent's certified professionals knows how to provide a wide array of consulting and technical support help for IT networks based on any combination of Microsoft, Cisco, Apple Mac OS X, or Linux technologies. Support services offered to small and mid-size companies in Salinas by Progent's team of seasoned engineering experts include:

  • Progent can provide online access to an Oracle expert for Oracle DBA support or an Oracle software programmer. Progent can help you to create effective solutions for key Oracle DBA activities such as performance tuning, backup and restore strategies, and information protection, or mentor your IT staff to use industry leading practices for simplifying major management procedures. Progent can in addition provide the services of a PL/SQL developer to assist your company to build, tune, enhance, or migrate Oracle programs that can vary from forms to data-driven web commerce sites. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper and can also assist you to tune existing SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.

  • Progent's Active Directory consulting support includes certified expertise in designing, setting up and troubleshooting complex Active Directory (AD) installations. Progent's Microsoft-certified staff have extensive experience troubleshooting complex AD problems like replication, multi-domain partition configurations, damaged AD objects, clean-up of legacy beta software configuration objects in existing AD environment, and fixing of failed installations of AD and AD-integrated applications. Progent is also skilled in using advanced AD utilities like ADSIEDIT, and NETDIAG.

  • The Help Desk Call Center service model used by Progent offers small and midsize organizations an effective alternative to dependence on freelance consultants by offering in-depth expertise shared by all support teams, optional 24x7 access to urgent help, fast escalation to world-class experts for solving the most intractable problems, service consistency and dependability, prompt follow through enforced by seasoned IT service managers, a selection of convenient techniques for initiating support tasks, plus excellent process transparency made possible by ticket tracking and available via a web-based portal.

  • System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable availability for key workloads by offering unified, cross-platform monitoring of IT infrastructure deployed throughout local systems and private and public clouds. Progent's SCOM consulting team offers advanced remote and onsite support to help businesses of all sizes to plan, integrate, optimize, update and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consultants can help your company to migrate to Operations Manager 2016 from older releases or from other IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 environment to include infrastructure based in public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.

    Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a redesigned architecture. These enhancements affect vital facets of IT including ease of administration, availability, compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management for Microsoft Exchange Server 2013.

  • Microsoft SQL Server 2016 offers major improvements in performance, capacity, security, high-availability, mobile computing support, plus integrated BI. Innovations include PolyBase for processing structured and unstructured files simultaneously for data warehousing, Jason support, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud resources. Progent's Microsoft certified SQL Server 2016 consultants can provide online and on-premises expertise to assist organizations of all sizes to design, implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Lync or Skype for Business, and SCOM.

  • Progent's Microsoft Azure cloud planning and integration experts can help you with any stage of Azure cloud integration including needs analysis, readiness assessment, solution design, pre-production testing, deployment, centralized management, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so that your users can securely access to Azure-based resources, and Progent's Microsoft Gold-certified consultants can help you set up critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to set up a hybrid ecosystem that transparently integrates physical datacenters with Azure-based services.

  • Progent's Android smartphone and tablet integration expertise have extensive background delivering remote and onsite support for businesses of any size who want to incorporate Android phones into their IT networks so that users can communicate and collaborate from anywhere. Progent offers the range of know-how to solve network problems that span multiple vendors and that represent a combination of older and up-to-date technology. Progent offers budget-friendly online technical support to help you with any facet of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to resolve especially stubborn IT problems, or Progent can provide comprehensive project management services to ensure that you complete major IT projects on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide support for operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training to show you how to manage and operate Android phones and tablets securely and productively.

  • Progent's experts in Apple Mac OS X technology can support the creative sides of Apple Mac environments by providing consulting services and training in images, sound, and video. Progent's professionals can offer help in a variety of Macintosh desktop programs including Photoshop, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio post production facility.

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If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area and you require technical support, IT outsourcing, or advanced expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.

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