Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's information technology support for small and mid-size businesses in San Francisco are concentrated on customers who need immediate and economical help with network reliability, protection, efficiency, administration, or repair. This short list of Progent's engineering support options and technical experience should give you a sense of the ways Progent's team can help your company to enhance the business value of your computer system.



    SQL Server 2014 includes significant enhancements in key areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently with all workloads including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft Gold-certified SQL Server 2014 consultants can provide efficient remote and on-premises services such as system design, configuration, administration, troubleshooting, and application development services to help businesses of all sizes to realize fast return from their SQL Server 2014 deployment. If you are currently running SQL Server 2014, Progent can help you to carry out an efficient migration to SQL Server 2016.

  • Progent's certified Microsoft Project Server and Project Online consultants can provide advanced expertise in deploying and managing all editions of Microsoft Project and can deliver a wide variety of cost-effective remote support services following industry leading practices to assist businesses of all sizes to receive all the advantages of this powerful project management solution. Consulting support offered by Progent include system design, software configuration and migration, strategies for secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.

  • Progent's Cisco CCIE-certified SIP infrastructure consultants and Cisco CUBE configuration consultants can assist organizations of any size to plan, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based IP PSTN trunks. Progent offers cost-effective online or on-premises support to assist businesses to migrate smoothly to a productive unified communications environment that offers fast ROI. Progent's Gold-certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync for access to a SIP PSTN trunk.

  • Progent's MySQL application developers and database administrators offer affordable online DBA or application programming services and can help organizations of all sizes to integrate and maintain MySQL within a robust network environment that offers high levels of performance, expandability, and protection. Progent also has proven skill assisting businesses migrate databases from an Oracle environment to MySQL.

  • Progent's consultants for Apple technology can support the creative sides of Apple Macintosh systems by providing support services and training in graphics, audio, and motion. Progent's consultants can provide expertise in a variety of Mac applications including Photoshop, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also help you with discrete areas such as digitizing audio or video or setting up an audio/video post production facility.

  • Progent can provide your organization affordable online access to MS Exchange Server 2016 planning and deployment support, certified Exchange 2013 consulting experts, Exchange 2010 experts and Microsoft Exchange 2007 consultants to design a dependable email solution that includes protected email connectivity throughout your company. For mobile workers with portable computing devices, Progent offers Apple and Android tablet and smart phone integration services and RIM Blackberry administration consulting.

  • ZENO is Progentís monitoring and management subscription service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the health of all critical IP-based devices that constitute your network environment. When ZENO uncovers an issue, an alert is transmitted immediately to your specified IT staff and your assigned Progent consultant so that any potential issues can be addressed before they can impair or crash your IT system.

  • Progent's Microsoft-certified consulting team members and experts in Macintosh technology can help your company to integrate your Macintosh workstations with your Microsoft Exchange server through expert Microsoft Entourage and Office Outlook for Mac support. Progent will make sure that your Microsoft Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App are properly installed and tested. Progent can also provide a broad range of Exchange consulting including systems integration, diagnostics, security management, mobile support, system tuning, plus spam and virus filtering and email encryption. Progent also can provide tailored in person or remote Mac OS X webinars.

    Progent's certified Microsoft Office Word and Office 365 Word experts can provide a broad range of affordable online support services to assist you to manage and troubleshoot your existing Microsoft Office Word solution or assist you to move to a newer version of Microsoft Office Word. Services available from Progent's experts include VBA programming, identifying and resolving compatibility problems between various versions of Word, integrating Office Word with other Office apps such as Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, and smart phone integration, and online Office Word training sessions customized for individuals or groups.

  • Progent's Experts Team provides in-depth help in specific application areas, allowing you to customize fast, affordable and comprehensive network solutions that address the individual requirements of your business. Progent's application development consultants can help your company to customize Microsoft's important business packages by providing a range of services including Microsoft Dynamics AX (Axapta) Enterprise Resource Planning Software consulting, Dynamics GP Accounting Software education and programming, Microsoft Dynamics NAV Software integration, Microsoft Dynamics SL (Solomon) Accounting Software migration and support, and Microsoft Dynamics RMS (Retail Management System) deployment.

  • Progent follows a team approach to network problem escalation. By harnessing years of expertise from Progent's Microsoft and Cisco-certified staff members, Progent can quickly and cost effectively resolve even the most troublesome computer issues. Working with hundreds of clients and completing thousands of complex implementation and integration projects every year gives Progent an insight into which methods are effective and which approaches don't work.

  • The Help Desk Call Center support delivery model used by Progent's Technical Response Center offers small businesses an effective alternative to reliance on independent service individuals by offering in-depth expertise shared by all support teams, optional 24x7 access to emergency assistance, escalation capability to appropriate experts for handling the most complex issues, service consistency and dependability, quick follow through enforced by seasoned service administrators, a variety of convenient ways for initiating support jobs, and excellent progress visibility enabled by ticket tracking and available via a web-based portal.



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If your small business is in the San Francisco area and you need technical support, IT outsourcing, or high-level services from a Progent consultant, call 415-321-5400 or visit Contact Progent.
















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