Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's computer support services for small and mid-size businesses in the San Francisco area are concentrated on customers who need fast and affordable assistance with system reliability, protection, efficiency, administration, or recovery. This brief list of Progent's consulting services and networking expertise will give you a sense of how Progent can assist you to enhance the competitive value of your computer system.



    SQL Server 2014 incorporates significant improvements in critical areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite services such as planning, configuration, administration, troubleshooting, and application development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 investment. In case your organization is currently running Microsoft SQL Server 2014, Progent can help you to perform a smooth transition to SQL Server 2016.

  • Progent's SQL Server developers can help you to build and maintain applications that utilize Microsoft's SQL Server RDBMS. Progent follows leading practices to build scalable, easy-to-manage SQL Server database applications and knows how to team with a customer's management to deliver programs in a timely and cost-effective way. Progent for can assist your company to build SQL Server applications by providing a broad range of professional support services such as requirements analysis, data tier architecture, ETL development, T-SQL programming, software installation, storage management, performance tuning, backup and restoration strategies, clustering, reusable schema, synchronization mechanisms, security, and fault tolerance.

  • Progent offers two ultra-affordable service packages intended to enable small businesses to receive an independent security evaluation from a qualified security engineer. With Progent's External Network Security Inventory Scan, a security expert administers a comprehensive examination of your IT infrastructure from beyond your firewall to uncover possible risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a system scan from an authorized machine within your company firewall to evaluate your exposure to inside assaults. The two security inventory packages are configured and run from a secured external site.

  • Progent's Microsoft-certified consultants can provide online or onsite expertise to help businesses of all sizes to design, implement, manage, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's System Center Data Protection Manager consulting experts can assist you to upgrade from earlier releases of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional help for fixing particularly challenging problems, or comprehensive project management services. In addition, Progent's System Center Data Protection Manager 2016 migration consulting experts can assist you to plan and carry out a smooth upgrade from DPM 2012 to Data Protection Manager 2016 so you can benefit from integration with Windows 2016.

  • Lync 2013 allows businesses of all sizes to create a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with application sharing and whiteboard, as well as IP and PSTN calling enabled for a broad assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants can help your company to assess the advantages of Lync 2013, design an in-house, cloud-based (via Lync Online) or hybrid model suitable for your current and long-term plans, implement Lync 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your management staff and users. Progent has expertise in critical pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Office 365 apps including Outlook clients, Word and PowerPoint. If your organization is currently using Microsoft Lync Server, Progent's Microsoft Skype for Business Server experts can assist you to design and carry out a smooth upgrade to Skype for Business.

  • Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small to medium-size businesses automatic backup and simplified recovery functions for Microsoft environment. Data Protection Manager 2016 delivers application-aware protection for critical workloads like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports VMs running on Windows Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can assist you to plan, implement, manage, and repair a multi-site backup/recovery solution built around SCDPM 2016. Progent can help you to migrate from an older release of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to resolve technical bottlenecks or deliver end-to-end project management or co-management support to help you complete your Data Protection Manager 2016 initiative on schedule and within your budget.

  • Progent's hybrid cloud solutions consultantscan provide expert online consulting support to help organizations of any size to connect their networks with leading public clouds such as Azure and Amazon Web Services. Progent can assist you to plan and manage hybrid environments that support Windows and Linux operating systems and apps in hybrid network models that seamlessly combine on-premises resources as well as public clouds. To assist you to incorporate cloud services with networks, Progent can provide a variety of cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange, Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging.

    Among the popular remote Cisco router consulting services available from Progent's certified Cisco experts include configuring domain name, IP addressing, routing tables, T1, and user accounts; configuring iBGP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing configuration, line settings and BGP peering arrangements; installing current IOS image; configuring and testing failover; fixing VPN tunnel issues; making a network diagram and documenting router setup; plus policy and business recovery planning.

  • The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento, California can be used for piloting mission-critical applications, developing cost-effective migration procedures, evaluating and tuning performance, planning or validating disaster recovery solutions, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent clients without adequate internal resources to assemble proper pilot systems, the lab cuts capital outlay and engineering risk while keeping critical IT projects on schedule.

  • Progent offers easy, quick, and economical access to Registered Cisco CCIE engineers. Cisco Certified Internetwork Experts are elite network experts who earn this top-level certification only as a result of thorough testing by Cisco. CCIEs can resolve even the most complicated issues surrounding network design, configuration, repair, and service. Progentís CCIE experts work closely with Cisco engineers in identifying problems with Cisco's IOS platform and devising fixes or obtaining patches to resolve problems. Progent offers quick access to a CCIE by phone so you can get instant assistance for tough network troubles that are impacting business productivity but are outside the expertise of your usual IT support providers.



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If your small business is in the San Francisco area and you are in need of technical support, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 415-321-5400 or visit Contact Progent.
















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