Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's certified professionals can deliver a broad range of consulting and technical support assistance for computer environments powered by any combination of Microsoft, Cisco Systems, Apple Mac OS X, and Linux/UNIX platforms. Network services offered to small and mid-size businesses in the San Francisco vicinity by Progent's team of seasoned technical professionals include:



  • There are hundreds of enterprise-grade data center colocation Sites in Northern California and larger cities across the U.S., and Progent's colocation expert consultants can enhance your network's reliability and performance by helping you select a remote data center facility that meets the specific needs of your enterprise including geographic proximity, space, connectivity, budget, and extra additional features and services. Progent’s data center support services are intended for companies with equipment located at co-location hosting facilities and in need of on-demand on-site help at the colocation site as well as remote help from Microsoft and Cisco qualified professionals. Progent provides a selection of colocation center support services such as system architecture analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications infrastructure, development and deployment of non-stop configurations, defining and implementing layered security structures, firewall configuration and support, designing load balancing environments, and planning fault tolerant server clustering systems.

  • Creating solutions with Cisco's wireless VoIP phones typically requires that IT teams configure and optimize many components of your Wi-Fi environment such as APs, routers, Cisco wireless LAN controllers, and call management tools. Progent's wireless VoIP phone configuration experts offer online and onsite support to help you build and maintain a Cisco wireless VoIP phone deployment by providing integration services that range from debugging the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

  • Progent's Microsoft AD support service includes certified expertise in architecting, configuring and troubleshooting complex Active Directory (AD) environments. Progent's Microsoft-certified consultants have broad experience resolving complex Active Directory issues such as replication, multi-domain partitioned configurations, corrupted AD objects, removal of legacy beta software configuration objects in production AD environments, and fixing of failed installations of AD and AD-integrated applications. Progent is also experienced in using advanced AD utilities such as ADSIEDIT, DCDIAG and NETDIAG.

    Progent's Cisco-certified wireless consultants can assist you to migrate to Aironet wireless access points and Cisco Wi-Fi controllers that are compatible with the new 802.11ac Wi-Fi standard, enabling you to triple the performance for your wireless network while extending the area covered.

    Some of the popular remote Cisco router consulting services available from Progent are configuring hostname, IP addressing, routing tables, logging, security logon banner and user accounts; setting up iBGP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing maps, and BGP peering; updating router's IOS image; setting up and confirming router failover; resolving VPN tunnel issues; making a network diagram and documenting configuration; plus security and fault tolerance planning.

  • Progent's Cisco CCIE-certified network engineers offer expert remote and on-premises support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small businesses and campus LANs to giant data centers and ISPs. Progent can help you to deploy Cisco's quickly evolving switch technology to realize the throughput, expandability, resilience, virtualization, security and ease of management required for your business. To learn about Progent's consulting and support for Cisco's market-leading portfolio of Catalyst switches, see Cisco Catalyst switch consulting and troubleshooting services. For information about Progent's consulting and support services for Cisco's Nexus Series of switches, see Cisco Nexus switch support. For details about Progent's support for Meraki switches, visit Meraki switches configuration and management.

  • Progent can provide Microsoft System Center 2012 Configuration Manager (SCCM 2012) planning and deployment and Intune expertise to centralize and streamline the management of your PCs and web-facing tablets and smartphones. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device management solution or assist you to enhance your current SCCM 2012 environment to support your changing IT requirements.

  • Progent's founder and chief technologist, Les Kent, was the creator for a Windows network solution that received the honor of Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year high-tech industry veteran, has been responsible for the architecture and successful implementation of hundreds of state-of-the-art small business solutions using Microsoft technologies.

  • Progent's Microsoft Skype for Business experts offer online and on-premises expertise for companies of all sizes to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud-based or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco Video Interop Server. Progent's certified information security consultants can assist you to design and verify a security strategy for your Skype for Business solution that is compliant with regulatory requirements.

  • Progent's staff of network consulting experts can help large organizations to architect, install, and manage major rollouts of key Microsoft technology by offering support like Active Directory configuration, Microsoft Exchange 2016 migration, Exchange 2013 configuration, Exchange Server 2010 troubleshooting, SharePoint Server 2013 design and installation, Skype for Business Server migration support and Microsoft Lync Server management, plus SQL Server 2016 integration and Microsoft SQL Server 2014 programming. Progent has helped some of the world's biggest organizations to integrate technology powered by Microsoft servers and can provide branch office support for enterprises with local offices in Northern California or larger cities throughout the U.S.



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If your small business is in the San Francisco area and you are looking for computer assistance, information technology outsourcing, or top-level services from a certified Progent engineer, call 415-321-5400 or visit Contact Progent.
















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