Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane
Progent's Network Support Services in Summary
Progent's Information Technology Support expertise is geared towards small businesses that need fast and economical help for network reliability, protection, performance, or support. The following abbreviated list of professional services and technical experience will give you a sense of how Progent can help increase the competitive value of your information system.
- Progent's redundant connectivity professionals and Cisco CCIE-certified consulting experts can help you install the latest connectivity technologies to implement inexpensive fault-tolerant Internet connections.
- If you have a mixed-platform system environment with UNIX/Linux and Microsoft-based technology, Progent can offer
security consulting by providing a CISSP/CISA-certified consultant to help your entire organization in a broad set of security disciplines. CISSP Certification demonstrates mastery of an international standard for information security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the area of network security under ISO/IEC 17024. Progent can provide a CISSP-certified expert consultant to help your company in a diverse range of security areas including
security management procedures,
security architecture and models,
user authentication control systems and methodology,
software development security,
operations security,
physical security,
data encryption,
communications, network and Internet security,
enterprise continuity planning, and
law, investigation and ethics.
- Progent's 24 x 7 Network Management Services include
Proactive, automated network monitoring,
Timely, expert response to problems, affordable support escalation when needed,
Remote network support services to cut expenses and resolve problems quickly,
Help Desk Call Center for expert telephone support,
and budget priced system outsourcing packages for small businesses.
- Whether it involves architecting network infrastructure, setting up or outsourcing a Helpdesk, rolling out a new Exchange system, or building an on-line business application,
outsourcing your system support services can contain costs and risks, allowing IT service costs to grow in a more linear and manageable fashion than is possible by building up a large, all-purpose in-house IT team.
- Progent's Apple and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with co-workers who run Outlook. With
Microsoft Entourage for Apple Mac, you can receive and transmit email, search your Exchange address book, import addresses, synchronize up your calendar and invite people to meetings with your Exchange account.
- Operations Manager increases the availability of important applications by proactively identifying and helping to resolve issues before they can impact a server. Microsoft Operations Manager can optimize network performance by checking predefined performance thresholds and usage patterns on key servers, allowing network staff to be more proactive in adding performance-hungry resources and to remove problem areas before they cause unanticipated network bottlenecks. However, installing Microsoft MOM to take complete advantage of this advanced monitoring software can be a challenge. With over five years of prior experience with the NetIQ technology upon which MOM is based, Progent's network specialists can help you select appropriate MOM components, deploy and configure Operations Manager, and create custom rules, scripts, reports and alerts for your enterprise. Progent can also document Microsoft Operation Manager’s server monitoring policies.
- Progent's expert consultants can help your business implement Microsoft Internet Security and Acceleration — Microsoft ISA Server — which leverages Windows 2003 security and Active Directory for policy-based security, web browser acceleration, and powerful management tools.
- Progent can help you utilize Windows Services for UNIX to achieve co-existence between Windows and UNIX networks. SFU provides interoperability between Windows Server and various versions of Linux/UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows server folders over NFS and improved authentication in Windows Server AD environments. SFU's Interix subsystem includes a large set of UNIX/Linux utilities and shells, support for a single rooted file system, and a software development toolkit for porting applications.
More Facts
If your small business is in the San Francisco area
and you need computer help, IT outsourcing, or professional services from a Progent consultant:
Call 415-321-5400 or send email to information@progent.com
