Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's experts knows how to deliver a broad range of engineering and technical support help for information environments powered by any combination of Microsoft, Cisco, Apple, and Linux/UNIX platforms. Services available to small companies in the San Francisco area by Progent's team of Microsoft and Cisco certified consulting professionals include:



  • Progent has in-depth experience both providing Operations Manager consulting and utilizing this advanced server monitoring application. Progent offers small and mid-sized businesses two popular outsourcing service options built on-top of Microsoft System Center Operations Manager: Managed Server Monitoring Solution and Comprehensive Network Monitoring Solution. To view a single-page datasheet detailing Progent's two outsourcing packages for mid-sized organizations click: System Monitoring Packages.

  • Progent's Microsoft-authorized Microsoft SharePoint 2010 developers and SharePoint 2007 consultants can assist you to rationalize the economic justification for implementing the current release of Microsoft SharePoint, consult with you on the most appropriate edition of SharePoint Server for your circumstances, offer setup and deployment expertise, help you to install Microsoft SQL Server as a supporting database manager, improve your network integrity, integrate your standard and customized application software to work with Microsoft SharePoint Server, design a comprehensive security strategy that includes portal solutions, and deliver troubleshooting and Helpdesk services.

  • Progent has created a white paper that details the benefits businesses of all sizes can derive from outsourcing or co-sourcing network consulting from Progent. Progent's Information Technology Outsourcing and Co-sourcing report includes Progent's proven IT service delivery paradigm for IT support that ranges from router configuration to advanced project management. The report also shows how Progent's outsourcing and co-sourcing support services can assist clients to save money, improve productivity, and increase the value of their information system. To read Progent's white paper, click: Advantages of Outsourcing Network Support from Progent.

  • Load balancing of multiple servers enhances throughput and provides fault tolerance by working around failed servers in a load-balanced farm. Progent's load balancing engineering services address a broad array of fault-tolerant load balancing technologies such as network load balancing, load balanced application software, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. Fault tolerant load balancing vendors for which Progent offers consulting services include Windows 2008 Server R2 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.

  • The Progent Test and Training Lab located at the QTS Internet Data Center in Sacramento can be used for piloting mission-critical applications, developing efficient system upgrade procedures, evaluating and tuning performance, planning or verifying business continuity solutions, resolving compatibility issues, and building training systems for new products and technologies. For Progent customers who lack sufficient internal resources to configure proper test systems, the lab cuts capital outlay and engineering risk and helps keep vital network initiatives on schedule.

  • ZENO is Progentís network monitoring and reporting subscription service that incorporates advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the health of all critical IP-based devices that constitute your entire network environment. When ZENO uncovers a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they can impair or take down IT system.

  • Hyper-V 2016 incorporates core features first designed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, dependability and recoverability. Progentís Microsoft certified Windows Server 2016 Hyper-V consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to run your critical applications, plan a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive migration strategy, educate your IT administration and technical support personnel, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment delivers maximum business benefit.

  • For advanced project management assistance, Progent can provide the services of veteran information technology professionals with decades of experience as technology project managers for program development, business systems implementation, and process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide advanced management expertise to assist enterprise clients to adhere to leading practices to ensure that major projects are successfully completed on schedule and within budget.

  • Progent's design services for high availability networks for small companies provide Microsoft and Cisco-certified network professionals who will help you build a fault-tolerant computing environment that includes essential technologies and processes for line-of-business applications. Progentís information technology professionals can help you to configure a system infrastructure with features such as high-availability Internet connections, system load balancing, non-stop data centers, high-availability interoffice connections, and high-reliability multi-site networks. Progent also help you to define a workplace recovery process and to install and verify mechanisms that facilitate fast, fail-safe disaster recovery.

  • Progent can provide remote or onsite help from a Cisco Certified Internetwork Expert (CCIE) consultant to help you to plan, deploy, administer and repair unified communications environments built on Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have extensive experience helping companies of all sizes to build collaboration ecosystems by providing expert services such as Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, VoIP phones and soft phones configuration, and Cisco wireless VoIP phone solutions. Progent can assist you with Cisco's extensive portfolio of UC applications like Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center, and Unified Attendant Console.

  • Progent is experienced in the architecture, configuration, and integration of cohesive networks by melding advanced technology from a range of top hardware and software manufacturers. Support services available from Progent include Microsoft technology support services, Cisco networking engineering services, consulting for Apple Mac technology, Linux integration, BlackBerry and other smartphone management, VMware vSphere and NSX planning and deployment, Oracle database administration and development services, Citrix XenApp support, and Juniper Networks firewall and VPN router set up.



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If your small business is in the San Francisco area and you are in need of technical help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 415-321-5400 or visit Contact Progent.
















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