Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's experts can deliver a broad array of consulting and technical support assistance for computer systems based on any mix of Windows, Cisco, Apple Mac, or Linux platforms. Network support services offered to small and mid-size companies in the San Francisco area by Progent's staff of Microsoft Gold consulting experts include:



  • Progent's hybrid cloud solutions consultantscan provide expert remote support to assist businesses of any size to integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux systems and apps in hybrid architectures that seamlessly combine local IT assets along with public cloud services. To help you to integrate public cloud services with networks, Progent can provide a variety of public cloud integration support services such as Office 365 integration with on-premises Exchange deployments, Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

  • Progent's staff of IT system consulting experts can help large organizations to plan, set up, and support major rollouts of key Microsoft technology by providing services such as Microsoft Active Directory configuration, Microsoft Exchange 2016 migration, Exchange 2013 configuration, Exchange Server 2010 troubleshooting, SharePoint Server 2013 configuration, Skype for Business Server migration consulting and Microsoft Lync Server 2013 management, plus SQL Server 2016 migration and Microsoft SQL Server 2014 programming. Progent has helped some of the world's largest businesses to integrate technology based on Microsoft products and can provide branch office technical assistance for enterprises with branch offices in the San Francisco Bay Area or major cities across the United States.

  • Progent's Microsoft Project Server and Project Online experts can provide advanced expertise in implementing and operating all editions of Microsoft Project and can deliver a broad variety of affordable online support services based on leading practices to help businesses of all sizes to receive all the advantages of this powerful project management solution. Support services available from Progent include solution design, software configuration and upgrades, setting up safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.

  • Progent's Android smartphone and tablet integration consulting have years of experience delivering online and onsite support for businesses of all sizes who need to incorporate Android phones and tablets into their information networks so that mobile clients can be productive from virtually anywhere. Progent has the breadth of skills to resolve technical issues that involve multiple vendors and that represent a combination of legacy and up-to-date technology. Progent provides budget-friendly online expertise to assist you with any facet of planning, deploying, managing and maintaining your BYOD solution. Progent can deliver as-needed support to help you to resolve particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network projects on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for all major operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training to help you manage and operate Android phones efficiently.

  • In addition to supporting a wide range of security solutions from Microsoft and Cisco, Progent offers small businesses expert support for solutions from other major Firewall and VPN vendors including Check Point Software, WatchGuard, Juniper/Netscreen, SonicWALL, and Symantec-Raptor. Progent can help you create a comprehensive security plan and choose appropriate technologies from a variety of suppliers to support your security goals while staying within your spending restraints.

    Progent's Cisco-certified wireless consultants can assist you to upgrade to Aironet access points and Cisco wireless controllers that are compatible with the 802.11ac Wi-Fi standard, making it possible to triple the speed for your wireless LAN while expanding the coverage.

  • In addition to providing Microsoft Dynamics business applications consulting, Progent also can provide Macola ERP support, MAS 90 Financials programming and consulting, and QuickBooks training classes.

  • Progent's low-priced extended hours remote support program offers clients 24x7 availability of online support from Progent's TRC. Support services offered beyond regular work hours include resolving problems with Microsoft-based servers, Microsoft Windows desktop troubleshooting, help with Microsoft Office programs, network and system backup and restore, and fundamental routing and switching support for Cisco networking products.

  • If you want to redo your organizationís web site, build in-house sites for functions like as human resources or employee orientation, establish a successful web presence for a new company, or put together enterprise-level, data-driven web applications, Progent has capable and seasoned web site developers. Web design consulting offered by Progent's Technology Experts Team include web site design, web site project management, ASP and .NET programming, and graphical content design and creation. Progent's Microsoft SQL Server programmers, Oracle developers and database administrators, MySQL database application consultants, and Microsoft Office Access application developers can help your business to plan, build, and maintain data-intensive web sites. Progent's experts can also help you build and manage a secure, robust server and communications network featuring wireless connectivity, to host your web applications.

  • Progent's Virtual Call Center services are a seamless expansion of your in-house IT support organization. This can include high-end call center features such as a dedicated phone number with custom greeting. Progent will also send calls directly to staff technicians who are specifically provisioned and trained to handle your needs. Also, Progent's Helpdesk staff can use trouble tickets with any client trouble ticket system for transparent integration with your internal technical services group. Benefits of Progent's Virtual Network Support Helpdesk services include professional Microsoft and Cisco Help Desk expertise the minute you call, seamless extension of your in-house support staff, front-line help for urgent client problems, and by-the-minute billing.

  • The open design of Microsoft Dynamics GP (Great Plains) makes it easier to create custom Microsoft Dynamics GP/Great Plains applications that offer all of the core elements of popular Microsoft Dynamics GP components but also meet the specialized needs of your business. With the help of to the Modifier with Microsoft VBasic for Applications, developers can utilize the most widely used customization platform in the software industry to adapt Microsoft Dynamics GP/Great Plains information views, add or modify business logic, personalize reports, or exploit integration with Office and Office 365 applications. Progent's experience with Microsoft .NET technologies, Microsoft SQL Server 2016 integration and Microsoft SQL Server 2014 development and DBA services, and programming background with Visual Basic, Visual Studio, XML and other developer systems make it possible to design custom mission-critical applications and web eCommerce solutions that integrate tightly with MS Dynamics GP.

  • Features of Progent's Information Technology outsource packages include system assessment to ensure that your environment meets industry levels of security and remote connectivity, 24x7 network monitoring using Operations Manager to identify problems before they disrupt your business, optional Helpdesk Services from Progent's consulting experts, security audit to help guard your information network from hackers, addition of Service Packs and security patches for servers and applications, discounts on Progentís remote support services, and access to Progentís group of Microsoft-certified system consultants and service specialists.



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If your small business is in the San Francisco area and you are looking for computer help, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 415-321-5400 or visit Contact Progent.
















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