Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's network consulting services for small businesses in the city of San Francisco are focused on customers who require immediate and affordable help for system stability, protection, efficiency, administration, or recovery. The following short list of Progent's consulting support services and practice areas will give you an idea of how Progent's team can help you to enhance the business value of your computer network.



    Windows Server Essentials is an affordable, versatile operating system that allows small businesses to transition from the older physical on-premises datacenter to the contemporary hybrid computing paradigm that includes local and cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consultants offer cost-effective remote consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential productivity and cost benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud-based design for your network environment. Progent offers comprehensive project management support so you can design and carry out an efficient move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers continuing consulting, troubleshooting, and customized training. (Learn about Progent's Office 365 integration with on-premises Exchange deployments and Microsoft Azure cloud integration consulting.)

  • System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for key workloads by providing unified, cross-platform monitoring of IT resources installed across local datacenters and private and public clouds. Progent's SCOM consulting team can provide world-class online and onsite expertise to help businesses of all sizes to design, integrate, optimize, enhance and repair Operations Manager 2016 solutions. Progent's Operations Manager 2016 consulting experts can assist your company to move to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring products, or integrate a variety of monitoring systems into a unified IT management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to incorporate resources hosted on public clouds by providing Microsoft Azure consulting and Amazon AWS hybrid cloud solutions.

  • Progent offers enterprise clients remote or on-premises NetApp SAN consulting support for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN deployments quickly and affordably following best practices.

  • NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with continual replication to provide fast, zero data loss disaster recovery between datacenters located as far as 300km away from one another. Progent can provide access to a certified NetApp MetroCluster expert who can assist you to design, deploy, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your functional needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering help with procedures like assigning disk pools and shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, setting up a configuration replication network, and verifying your disaster recovery system to verify compliance with information assurance standards and government requirements.

  • Progent's Microsoft-certified Windows Server 2012 R2 consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network for local, multi-location, cloud-based, and hybrid datacenters, educate your IT support, team, develop a corporate-wide security plan, streamline network management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan. If you are considering building a hybrid architecture that integrates local systems with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

  • Progent's Microsoft-certified Skype for Business consultants offer remote and on-premises expertise for organizations of all sizes to evaluate the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan a local, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate other communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you to design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.

  • Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for piloting mission-critical applications, developing efficient migration methodologies, assessing and optimizing performance, planning or validating business continuity strategies, mitigating compatibility problems, and building training systems for new technologies. For Progent clients who lack sufficient in-house resources to configure proper test systems, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep vital network projects on schedule.

  • Progent has put together two ultra-affordable service bundles intended to enable small businesses to receive an independent security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer runs a comprehensive test of your IT infrastructure from beyond your company firewall to determine possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Scan, an engineer runs a network scan from an authorized computer within your company firewall to evaluate vulnerabilities to internal assaults. The two security inventory packages are set up and run from a secured external location.

  • Progent's easy per-minute billing policy requires no complicated contracts, retainers or hidden fees. Many competitors have minimum charges or other extra charges that increase service. For remote support during regular working hours, you only get billed for the actual time spent resolving your problem. If it only takes ten minutes to fix your problem, then you are only billed for ten minutes. For advance scheduled on-site service work booked more than twenty-four hours in advance, you pay only for the time when Progent's expert is actually on premises working on your problems. Just Progent's competitive per-minute rate. For urgent same-day on-site service calls, you might be billed for our engineer’s travel time, but never an increased emergency rate. Since Progent has a large pool of consultants located throughout the entire Northern California service territory, an available engineer is usually near to help. Progent can in addition provide on-premises service to the majority of zip codes in the U.S. within one business day of answering a support call.

  • Progent's Android smartphone integration expertise have years of experience providing online and onsite assistance for businesses of all sizes who need to incorporate Android phones into their IT networks so that mobile clients can be productive from virtually anywhere. Progent offers the breadth of know-how to solve network issues that involve multiple manufacturers and that entail a mix of legacy and current information technology. Progent offers budget-friendly online technical support to help you with any stage of designing, configuring, managing and troubleshooting your BYOD solution. Progent can provide as-needed technical support to help you to handle particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to help you finish strategic IT initiatives on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide support for operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or individual training sessions to show you how to manage and operate Android phones securely and productively.

  • Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a disaster recovery system based on Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum witness hosted on the Microsoft Azure cloud.



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If your small business is in the San Francisco area and you need computer support, IT outsourcing, or advanced expertise from a certified Progent consultant, call 415-321-5400 or visit Contact Progent.
















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