Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's certified professionals can deliver a broad range of consulting and technical support assistance for computer environments powered by any combination of Microsoft, Cisco, Apple Mac OS X, and Linux/UNIX platforms. Network support services offered to small and mid-size businesses in the San Francisco neighborhood by Progent's team of Microsoft and Cisco certified engineering professionals include:

  • Progent's Juniper Networks-certified network engineers can assist you to plan and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate efficiently from discontinued equipment to current releases. Progent's Junos OS consultants offer expertise with Juniper's premiere network control software to enable you to streamline the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage networks that incorporate a combination of Juniper's software platforms.

  • In addition to supporting a diverse range of security technologies from Microsoft and Cisco, Progent offers enterprises expert help for solutions from other major VPN manufacturers including Checkpoint Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec. Progent can help you create a detailed security strategy and select appropriate technologies from multiple suppliers to achieve your security goals while staying within your spending limits.

  • Cisco Unity Connection, a tightly integrated extension of Cisco Unified Communications Manager (CUCM), is a unified voicemail platform that promotes collaboration by offering flexible set of options for accessing voice messages within a framework that is easy to deploy and maintain. Cisco Unity Connection lets you access and manage voicemail messages from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP Phone, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in select Cisco ISR routers, provides affordable voicemail, unified messaging, interactive voice response (IVR), and greeting functions for small to medium businesses and enterprise satellite locations with as many as 500 voice mailboxes. Progent's Cisco-qualified CCIE network consultants can provide Unity Connection and Unity Express (CUE) configuration and troubleshooting support to ensure that your voice messaging deployment delivers significant business advantage.

  • Progent's Microsoft Active Directory support service includes certified expertise in designing, deploying and troubleshooting complex Active Directory (AD) environments. Progent's Microsoft-certified engineers have broad experience resolving challenging Active Directory issues like replication, multi-domain partition configurations, damaged AD objects, removal of legacy beta software configuration objects in production Active Directory environment, and repair of failed installations of AD and AD-integrated applications. Progent is also skilled in using “expert only” Active Directory tools such as ADSIEDIT, and NETDIAG.

    Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist you to migrate from an older version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your existing SCVMM environment to make sure you realize maximum return on investment.

    Progent has been providing SharePoint consulting services since the initial SharePoint product was published more than a decade ago, and Progent has the scope of IT know-how to assist businesses of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring significant business benefit to your information network. Progent's Microsoft Gold-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid configuration is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in specific tasks related to your SharePoint 2013 migration.

  • Progent's Cisco CCIE-certified network technology engineers can provide world-class remote and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that range from small or midsize businesses and campus networks to enterprise data centers and service providers. Progent can show you how to deploy Cisco's quickly evolving switch solutions to realize the performance, expandability, uptime, virtualization, security and ease of management demanded by your organization. To learn about Progent's consulting services for Cisco's market-leading family of Catalyst switches, see Catalyst switch support. To learn about Progent's consulting and support for Cisco's Nexus Series of switches, see Cisco Nexus switch consulting services. For details about Progent's support services for Meraki switches, refer to Cisco Meraki switches integration.

  • Progent's Microsoft certified Windows 7 upgrade consultants can assist you to administer and maintain Microsoft Windows 7 PCs. Progent can also help you to estimate the potential business advantages of moving to Windows 8.1 or Windows 10. If you decide that it makes sense for your business to migrate, Progent's Windows 8 migration engineers and Windows 10 integration consultants can help you to plan and execute a smooth upgrade to a more current version of Windows.

  • Progent's founder and chief technologist, Les Kent, was the system designer for a Microsoft Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent, a 25-year high-tech industry veteran, has been responsible for the system architecture and successful implementation of hundreds of state-of-the-art business solutions using Microsoft and Cisco technologies.

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If your small business is in the San Francisco area and you require computer help, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 415-321-5400 or visit Contact Progent.

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