Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's network support services for small and mid-size organizations in the San Francisco vicinity are concentrated on clients who require quick and affordable help with network dependability, protection, efficiency, administration, or recovery. The following short selection of Progent's consulting services and practice areas should provide an idea of how Progent's team can assist you to increase the business value of your information system.

  • Progent offers the support of a certified video conferencing consultant with an extensive background integrating products from the major telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can assist you to plan, install, expand, or troubleshoot a video conferencing environment that preserves your current investment and optimizes the business value of your information system. Progent can also provide the expertise of infrastructure engineers who can assist businesses of all sizes to build and maintain a communications network that provides the speed, reliability, security, and expandability you need to accommodate your video conferencing/telepresence environment.

  • If you need to redo your organizationís web site, build internal webs for applications like as human resources or worker education, establish a successful web presence for a new venture, or put together enterprise-grade, data-driven e-commerce applications, Progent can provide talented and seasoned web design consultants. Web development consulting available from Progent's Technology Experts Group include web design and development, web project management, Microsoft ASP and .NET programming, and graphical content design. Progent's Microsoft SQL Server developers, Oracle developers and DBAs, MySQL database application experts, and Microsoft Access application developers can help your business to design, build, and support database-powered web sites. Progent's consultants can also help you construct and maintain a protected, dependable server and communications environment incorporating remote and wireless connectivity, to host your web solutions.

  • Progent offers two ultra-affordable service packages designed to allow small companies to get an objective network security evaluation from a qualified security consultant. With Progent's External Security Inventory Scan, a security expert administers a comprehensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover possible risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a system scan from a secure computer inside your firewall to uncover vulnerabilities to inside threats. The two security inventory services are set up and executed from a secured remote site.

  • Progent's hybrid cloud solutions consultantsoffer expert online support services to assist businesses of any size to integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective hybrid ecosystems that support Windows and Linux systems and applications in hybrid topologies that seamlessly combine local resources as well as public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a range of cloud integration support services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging.

  • The overwhelming majority of small business interoffice communications networks have no redundancy to handle Internet line outages. Progentís interoffice communications engineers can help small companies achieve zero-downtime Interoffice connectivity by means of fully redundant system architectures featuring automatic failover. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office connections based on zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide affordable non-stop interoffice networking.

  • Stealth penetration checking is an important part of any overall network security plan. Progentís security professionals can perform extensive unannounced intrusion security tests without the awareness of your organization's in-house network support staff. Stealth penetration checking shows whether current security monitoring tools such as intrusion incident alerts and event log monitoring are properly set up and consistently monitored.

  • Progent can provide the cost-effective services of remote Internet connectivity experts to help your company to assess or update your Internet services so your Internet access solution aligns with your business needs. Support services provided by Progent's engineers include evaluation of your current bandwidth use, carrier and plan analysis and selection, network provisioning, and overseeing a seamless switchover to a new ISP and/or service plan. Provisioning can include optimizing current routers and switches and deploying new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.

  • Progent's affordable after-hours online support program provides clients round-the-clock availability of online support from Progent's TRC. Services available outside standard work hours include fixing problems with Windows server products, MS Windows desktop support, help with Microsoft Office applications, system backup and restore, and basic routing and switching help for Cisco networking products.

  • Progent's Exchange Server hosting services offer an enterprise-class data center that features redundant power and cooling systems, round-the-clock site security and operations center, plus fault-tolerant connections to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtualized machines for fault tolerance, easy scalability, and fast restoration. Services feature complete incorporation with your network, access to handheld computing devices, continual tracking of performance and network security, spam protection, security update and revision management, Contact Center support, daily data backup, and comprehensive email management support.

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If your small business is in the San Francisco area and you need technical help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 415-321-5400 or visit Contact Progent.

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