Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's computer consulting for small and mid-size organizations in the San Franciscoy neighborhood are focused on clients who require fast and affordable help with network reliability, protection, productivity, administration, or repair. This short selection of Progent's consulting support services and technical experience should give you an idea of the ways Progent's team can assist you to enhance the business value of your computer network.

  • If you need to revamp your company web site, create internal sites for purposes like as HR or employee training, create a powerful web presence for a new company, or build enterprise-class, database driven web solutions, Progent can provide capable and seasoned web site designers and developers. Web site design and development consulting available from Progent's Applications Specialists Team include web site design, web site project management, .ASP and Microsoft .NET programming, and graphics design and creation. Progent's certified SQL Server developers, Oracle developers and DBAs, MySQL database consultants, and Microsoft Access application developers can help your business to design, build, and support data-powered sites. Progent's experts can also help you design and maintain a secure, dependable server and communications infrastructure including remote and wireless connectivity, to host your web applications.

  • Progent offers remote or onsite access to a certified CCIE specialist to help your business to design, deploy, administer and troubleshoot converged communications networks built on Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth experience helping organizations of any size to build advanced collaboration solutions by delivering expert services that include Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager system design and deployment, Voice over IP and video phones and soft phones configuration, and wireless VoIP phone solutions. Progent can assist you with Cisco's entire library of UC applications such as Cisco Jabber, WebEx, Unity Connection, Unified Contact Center Express, and Unified Attendant Console.

  • Progent's Juniper Networks-certified NetScreen engineers can help you to install and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper technologies, and repair network infrastructure problems in all-Juniper or mixed-technology systems.

  • Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery solution built aroundMicrosoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point based on the Microsoft Azure cloud.

    Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a wide selection of economical online consulting services to assist your organization to maintain your existing Microsoft Word environment or assist you to upgrade to a current version of Office Word. Services available from Progent's experts include VBA programming, identifying and resolving compatibility issues between different releases of Office Word, interfacing Office Word with different Office apps such as Office Excel and Outlook or with third-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security consulting, and smart phone integration, and remote Microsoft Office Word training customized for your special requirements.

  • In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers small and mid-size businesses expert support for solutions from other major Firewall and VPN manufacturers including Checkpoint Software, WatchGuard, Juniper/Netscreen, SonicWALL, and Symantec. Progent can help you design a comprehensive security strategy and choose the right technologies from multiple suppliers to achieve your security objectives while sticking within your spending restraints.

  • Progent's Microsoft Exchange hosting support services provide a world-class data center that features backed-up power and environmental control systems, round-the-clock site security and operations center, and fault-tolerant access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtual machines for fault tolerance, easy scalability, and fast recovery. Progent's services feature integration with your network, connectivity with handheld communication products, automated tracking of efficiency and security, spam filtering, patch and revision management, Call Center support, daily data backup, and comprehensive email management support.

    Progent's MS Exchange Server 2016 experts can help you in all facets of your upgrade to Exchange 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

  • Microsoft supports seamless hybrid environments that combine Office 365 and on-premises Exchange. This allows you to have certain mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified consultants can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and within budget. For more information about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration with on-premises Exchange.

  • Progent's simple per-minute billing policy has complex contracts, retainers or hidden charges. Many competitors have minimum charges or other extra fees that increase support costs. For remote support from Progent during normal working hours, you only get charged for the actual time spent working on your issue. If it only takes ten minutes to fix your issue, then you are only billed for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you pay exclusively for the time when a Progent team member is actually on premises solving your issues. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you may have to pay for our engineer’s travel time, but not an increased emergency rate. Because Progent maintains a large pool of engineers located within the entire Northern California service territory, an available consultant is usually close by to help. Progent can also offer on-premises support to the majority of zip codes in the U.S. within one business day of receiving a service request.

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If your small business is in the San Francisco area and you need technical support, information technology outsourcing, or top-level expertise from a certified Progent consultant, call 415-321-5400 or visit Contact Progent.

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