Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Progent's information technology support services for small companies in the city of San Franciscoy are concentrated on customers who need immediate and economical assistance for network reliability, protection, productivity, manageability, or recovery. The following short list of Progent's consulting support services and practice areas should provide an idea of how Progent can assist your company to increase the business value of your computer network.



  • Successful integration of Cisco's wireless VoIP phones typically requires that you set up and optimize numerous components of your wireless infrastructure including access points, routers and switches, wireless LAN controllers, and network management software. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide remote and on-premises support to help your organization build and maintain a Cisco wireless IP phone deployment by delivering services that can range from debugging the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.

  • Progent has extensive experience both delivering Microsoft Operations Manager support services and using this powerful system monitoring application. Progent can provide small organizations two economical outsourcing service plans based on-top of Operations Manager: Server Monitoring Package and Comprehensive Server Monitoring Solution. To download a single-page datasheet detailing Progent's two outsourcing service packages for mid-size businesses click: Server Monitoring Bundles.

  • Progent's Experts Team provides in-depth help in specialized application areas, enabling you to create fast, inexpensive and complete IT solutions that fit the unique needs of your business. Progent's custom software development consultants can assist your company to customize Microsoft's major business applications by offering a variety of services including Microsoft Dynamics AX Enterprise Resource Planning Software consulting, Dynamics GP/Great Plains Accounting Software training and programming, Microsoft Dynamics NAV Software integration, Microsoft Dynamics SL (Solomon) Accounting Software help, and Microsoft Dynamics RMS (Retail Management System) deployment.

    Progent's certified Microsoft Exchange Server 2016 experts can help you in all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Progent's MS Exchange hosting services provide a world-class data center with redundant electrical and environmental control systems, 24x7 staffed security and IT support center, and failover connections to tier-1 Internet service companies. Hosted Exchange servers are configured as virtual servers for high uptime, easy scalability, and fast recovery. Progent's services feature complete incorporation with your business network, connectivity with mobile computing devices, continual monitoring of efficiency and network security, spam and virus protection, security update and revision management, Contact Center support, per-day backup, and full email administration services.

  • Stealth intrusion testing is an important part of any comprehensive IT system security strategy. Progentís security experts can perform thorough stealth penetration security checks without the awareness of your organization's internal network support resources. Unannounced penetration checking shows whether current security monitoring tools such as intrusion detection alerts and event history monitoring are properly set up and consistently observed.

  • Progent can provide enterprise customers online or on-premises NetApp SAN consulting services for NetApp's entire family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN environments efficiently following industry best practices.

  • VMware's NSX virtual network technology allows you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and patches and can generate reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly restore the entire logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help you to plan, configure, test and maintain a disaster recovery solution powered by VMware SRM and VMware NSX.

  • Even if your IT budget is small, Progent offers cost- effective support packages that will give your IT network the stability, protection, and functionality your business requires. Progent's optional Round-the-Clock Network Monitoring service packages, leveraging the talent of experienced Microsoft and Cisco authorized IT consultants, the most advanced network management applications, and comprehensive service programs, can keep your mission-critical computer network applications and servers up and running.

  • Progent's most popular enterprise network support services include planning, piloting, deploying and troubleshooting networks based on Microsoft products by offering services including complicated Active Directory design, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Exchange Server 2010 troubleshooting, Microsoft SQL Server application programming, and Oracle database administration consulting and development. Progent can also help large organizations with Microsoft System Center Operations Manager (SCOM) customization and support for proactive network monitoring. For Windows 8.1 expertise, Windows 10 planning consulting, and Exchange Server 2013 upgrades, Progent can help with design and can also provide local help in installation at locations in major cities across the United States. Progent's large group of Cisco CCIE-certified network support engineers can assist large organizations to resolve intractable connectivity issues affecting the stability or responsiveness of multi-vendor networks. Progent's GIAC, CISSP, and CISA certified security consultants can provide an impartial and complete network security assessments to help large businesses comply with mandated security standards.

    Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide range of online support services to help you to design, program, pilot test, deploy, administer, and troubleshoot applications powered by any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to upgrade your legacy Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS and Google Android smart phones and tablets, and fix compatibility issues between various versions of Excel. Progent offers as-needed help to clients looking for a quick fix to a specific problem related to Office Excel and Progent also offers comprehensive project management support for migrating or developing line-of-business applications based on Excel. Progent's cost-effective webinar training for Excel can be customized to address the special requirements of individuals or groups.

  • Progent can help you setup Microsoft Windows Services for UNIX or Subsystem for UNIX-based Applications to achieve coexistence between Windows and UNIX networks. SFU achieves interoperability between Windows Server and various versions of UNIX based operating systems including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows server folders over NFS and improved authentication in Windows Server AD environments. SFU's Interix subsystem includes a large set of UNIX tools and shells, support for a single rooted file system, and a software development toolkit for porting applications.



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If your small business is in the San Francisco area and you are in need of technical support, IT outsourcing, or top-level services from a Progent consultant, call 415-321-5400 or visit Contact Progent.
















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