Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's certified professionals knows how to provide a wide range of consulting and support help for information environments based on any mix of Windows, Cisco, Apple, and Linux/UNIX technologies. Support services available to small and mid-size companies in the San Jose vicinity by Progent's team of seasoned engineering professionals include:



  • The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help you to maintain your existing PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your organization to design, integrate, optimize, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

  • Progent's Microsoft-certified consultanting team offers System Center 2012 Configuration Manager planning and installation, System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Microsoft Intune integration help to centralize and streamline the administration of your desktops along with your web-facing tablets and smartphones. Progent can help you to upgrade smoothly to Configuration Manager 2016 from an older device management solution or help you to modify your existing SCCM 2016 environment to support your changing business needs.

  • For advanced project management assistance, Progent can provide the services of veteran IT experts with years of background as IT project managers for application development, business systems implementation, and business process engineering working with organizations from Big 4 firms to dot-com startups to state government agencies. These proven project managers can provide advanced management expertise to help enterprise clients to adhere to best practices to ensure that major projects are completed on time and within budget.

  • Progent's Microsoft Project experts offer comprehensive remote and on-premises support services for Microsoft Project Server and Project Online and for all Microsoft platforms that work closely with Microsoft Project. Services provided by Progent include Microsoft Project Server and Project Professional set up, SharePoint 2013 migration consulting and development, SharePoint 2010 design and deployment, Microsoft SQL Server 2016 upgrades, SQL Server 2014 migration, SQL Server 2012 support, Microsoft Exchange Server 2016 migration, Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, Office Excel and Office 365 Excel development, and PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE network engineers to assist your company to enhance your environment to accommodate local, branch, at-home, and mobile workers so that they can use Microsoft Project Server to collaborate securely and productively. Progent's security consultants can help you to define and police security policies that protect sensitive business data without interfering with the efficient exchange of authorized data.

  • Although the Small Business Server product line is no longer offered by Microsoft, this software package remains in wide use. Progent offers extensive Microsoft SBS consulting services for all releases of the product. In addition, Progent's Windows Server Essentials consultants can help your business to assess the potential benefits of transitioning from a locally hosted environment powered by SBS 2011 or earlier to a more cloud-centric network by carrying out an upgrade to Windows Server Essentials and to Microsoft's cloud-hosted application suite. Whether your servers and applications are hosted on a local datacenter, in the cloud, or across a hybrid mix of both, Progent offers comprehensive consulting, troubleshooting, and application design and programming services for Microsoft's core platforms including Windows Server, Exchange Server, SharePoint Server, and SQL Server. .

  • NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery between datacenters located as far as 185 miles away from one another. Progent can provide access to a NetApp MetroCluster consultant who can help you to plan, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your technical needs and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with procedures like assigning disk pools, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network, and testing your DR solution to prove compliance with information assurance standards and regulatory requirements.

  • Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more about Progent's ProSight family of managed services for small and mid-size organizations.

  • Progent's MySQL software developers, database architects, and database administrators can provide affordable remote database administration or application programming services and can assist businesses of all sizes to integrate and manage MySQL within a robust network environment that offers advanced performance, expandability, and security. Progent also has experience helping companies migrate databases from an Oracle environment to MySQL.

  • ProSight WAN Watch infrastructure management service makes it easy and inexpensive for small and mid-sized organizations to diagram, track, optimize and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, finding devices that require critical software patches, or isolating performance bottlenecks. Learn about the entire ProSight family of affordable managed services for small and mid-size organizations

  • Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health monitoring, enables secure end-user self service, and delivers a single point of control for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can help you with any facet of planning, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.

  • Progent's Microsoft-certified consultants and consultants for Virtual PC for Mac technology can help you to connect your Apple macOS and OS X desktops with your Microsoft Exchange server through expert Office 365 Outlook for Mac consulting. Progent will make sure that your Microsoft Exchange Server is correctly configured and that WebDAV, LDAP and Outlook Web App or Web Access are correctly enabled and tested. Progent can also provide a broad range of Microsoft Exchange support services including integration, troubleshooting, security, mobile support, system tuning, plus spam filtering and email encryption. Progent also offers customized in person or remote macOS education.



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If your small business is in San Jose or anywhere in the Silicon Valley area and you are in need of computer assistance, information technology outsourcing, or high-level expertise from a Progent engineer, call 408-240-9400 or visit Contact Progent.
















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