Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's certified professionals can deliver a broad range of engineering and technical support help for information environments powered by any combination of Windows, Cisco, Apple Mac, and Linux/UNIX technologies. Network support services offered to small companies in the San Jose neighborhood by Progent's team of Microsoft Gold engineering professionals include:

  • Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their reach, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.

    Some of the popular remote Cisco router consulting services offered by Progent are setting up hostname, DHCP, routing tables, clock, and user accounts; setting up iBGP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing maps, and BGP peering arrangements; updating router's IOS image; configuring and testing router failover; resolving VPN problems; creating a network diagram and documenting router setup; plus policy and fault tolerance planning.

  • Progent's Android smartphone integration expertise have years of background providing remote and onsite assistance for organizations of all sizes who need to integrate Android phones into their information networks so that mobile clients can work together while on the go. Progent offers the breadth of skills to resolve technical issues that involve multiple vendors and that entail a combination of legacy and current information technology. Progent provides budget-friendly online technical support to assist you with any aspect of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to assist you to handle particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you complete major network projects on schedule and within budget. Progent can help with local, cloud-centric, or hybrid network environments and can provide expertise with operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual training to help you manage and use Android phones and tablets securely and productively.

  • Progent's engineering services for zero-downtime networking for small businesses offer Microsoft and Cisco-certified network professionals who can show you how to build a robust computing environment that incorporates key technologies and procedures for mission critical applications. Progentís information technology experts can assist you to implement a system architecture with features that include fault tolerant Internet access, system load balancing, non-stop data centers, fault tolerant interoffice connections, and high-reliability multi-location systems. Progent also assist you to generate a disaster recovery plan and to install and test mechanisms that provide fast, fault-tolerant disaster recovery.

    Progent's certified Excel and Office 365 Excel application consultants can provide a broad range of online services to assist your organization to design, develop, test, install, administer, and debug applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your current Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS and Android mobile devices, and resolve compatibility issues between different releases of Excel. Progent offers as-needed help to organizations who need a fast fix to a stubborn problem related to Office Excel and Progent can also provide comprehensive project management services for upgrading or creating line-of-business application software based on Office Excel. Progent's cost-effective online training for Excel can be customized to meet the needs of individual users or teams.

  • For enterprise project management assistance, Progent can provide the services of senior IT experts with decades of experience as IT project managers for application development, business technology implementation, and process re-engineering working with organizations from Big 4 firms to dot-com startups to state government agencies. These high-level project managers can provide world-class management expertise to help enterprise customers to follow leading practices to make sure strategic projects are successfully completed on time and on budget.

  • SQL Server 2016 offers significant enhancements in performance, scale, security and compliance, availability, BOYD support, and built-in business intelligence. New features include PolyBase for handling relational and non-relational databases in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud-based operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide online and onsite support to help organizations of any size to plan, deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager.

  • The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento, California can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, assessing and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility problems, and building training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to configure proper test systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical IT initiatives on schedule.

  • Progent offers the services of a part-time CIO to help organizations to take a strategic look at their information network to ensure their computer technology matches their primary objectives, carry out large-scale projects following leading practices, oversee supplier agreements, and provide additional consulting services that call for a combination of business savvy and IT skills. Progent's part-time Chief Information Officer service is ideal for companies who can't justify a permanent Chief Information Officer but who at times need the advice of an experienced senior technical executive.

  • Progent offers easy, immediate, and economical access to Cisco CCIE engineers. CCIEs are highly-qualified networking gurus who are awarded this prestigious classification only after thorough examination by Cisco. CCIEs are able to handle the most complicated problems surrounding network design, configuration, troubleshooting, and service. Progentís CCIE consultants work intimately with Cisco engineers in analyzing issues with Cisco's IOS platform and developing fixes or obtaining software updates to correct anomalies. Progent can provide fast access to a CCIE by phone so you are able to get instant assistance for tough network problems that are impacting business productivity but are outside the scope of your usual network support providers.

  • Progent's consultants for Apple technology can support the creative sides of Mac environments by offering consulting services and training in graphics, audio, and video. Progent's consultants can provide expertise in a range of Macintosh desktop applications such as Photoshop, Illustrator, Apple Logic, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with discrete projects such as digitizing audio or video or building an audio/video post production lab.

  • VMware's NSX network virtualization technology enables you to build entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager supports automated recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and patches and can generate audit reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the complete logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to plan, configure, test and maintain a disaster recovery solution based on VMware SRM and VMware NSX.

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If your small business is in San Jose or anywhere in the Silicon Valley area and you need technical assistance, IT outsourcing, or advanced expertise from a certified Progent engineer, call 408-240-9400 or visit Contact Progent.

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