Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's experts can deliver a broad range of engineering and support help for computer systems powered by any combination of Microsoft, Cisco, Apple Mac, or Linux technologies. Services offered to small organizations in the city of San Jose by Progent's team of Microsoft and Cisco certified engineering experts include:



  • In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers companies expert help for products from other major VPN manufacturers including Check Point Software, WatchGuard, Juniper/Netscreen, SonicWALL, and Symantec-Raptor. Progent can help you design a comprehensive security plan and select the right technologies from multiple suppliers to support your security goals while staying within your spending limits.

  • Progent's certified Microsoft Project and Project Online experts can provide comprehensive online and on-premises support services for Project Server and Project Online as well as for Microsoft platforms that work closely with Project and Project Online. Consulting support services offered by Progent include Project Server and Project Professional set up, SharePoint 2013 migration planning and application development, SharePoint 2010 planning and deployment, Microsoft SQL Server 2016 migration, SQL Server 2014 integration, SQL Server 2012 management, MS Exchange 2016 planning and deployment, Exchange Server 2013 configuration, Microsoft Exchange 2010 management, Office Excel and Office 365 Excel application support, and Office PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network consultants to help you to enhance your environment to support local, branch office, home-based, and mobile users so they can use Microsoft Project Server to collaborate securely and efficiently. Progent's certified security experts can help you to adopt and police security workflows that protect sensitive business data without disrupting the efficient sharing of authorized information.

  • Progent's Microsoft Azure cloud integration consultants can help you with any stage of Azure cloud integration including needs analysis, readiness evaluation, solution design, pilot testing, implementation, centralized management, performance optimization, license management, disaster recovery strategies, security planning, and compliance assessment. Progent can assist you to set up and troubleshoot firewalls and VPN connections so your clients can securely access to Azure services, and Progent's Microsoft Gold-certified consulting experts can assist you integrate critical Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to create a hybrid ecosystem that transparently combines on-premises datacenters with Azure resources.

  • Progent offers two ultra-affordable service bundles intended to enable small businesses to get an impartial network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive examination of your IT infrastructure from outside your company firewall to uncover possible risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Checkup, a certified security professional executes a system scan from a secure computer within your company firewall to evaluate your exposure to internal assaults. Both security inventory services are configured and run from a protected external site.

  • Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their market, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.

  • Progent's Cisco CCIE-certified network consultants can provide world-class remote and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that range from small or midsize businesses and campus LANs to enterprise data centers and service providers. Progent can assist you to deploy Cisco's quickly evolving switching solutions to realize the performance, expandability, resilience, virtualization support, security and ease of management demanded by your business. To learn about Progent's consulting and support services for Cisco's market-leading portfolio of Catalyst switches, refer to Catalyst switch consulting and troubleshooting services. To learn about Progent's support for Cisco's Nexus family of switches, see Cisco Nexus switch consulting and support. To find out about Progent's support for Cisco Meraki switches, visit Cisco Meraki switches integration.

  • Progent's MS Exchange Server 2016 migration consultants and Exchange 2013 consultants can provide affordable remote and on-premises support to implement your migration to Microsoft Exchange 2016 or Microsoft Exchange 2013, produce extensive documentation of your new email system, educate your network support team and users to get them ramped up rapidly on Microsoft Exchange 2016 or Microsoft Exchange 2013, and provide ongoing administrative services and technical help.

  • Progent's Windows Server 2016 disaster recovery experts can help you to design a disaster recovery solution built aroundMicrosoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point based on Microsoft Azure.

  • Load balancing your servers increases performance and provides redundancy by side stepping crashed servers in a load-balanced farm. Progent's load balancing consulting services address a wide selection of fault-tolerant load balancing technologies including network load balancing, load balanced application software, LAN/WAN backbone routing, and content dispatching products such as Cisco Content Engine. Non-stop load balancing technologies for which Progent can provide consulting expertise include Windows Server 2008 R2 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.

    Among the typical remote Cisco router support services offered by Progent include setting up domain name, IP addressing, routing tables, T1, security logon banner and user accounts; configuring HSRP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing maps, and BGP peering arrangements; updating router's IOS image; configuring and testing failover; resolving VPN tunnel and routing issues; producing a network diagram and documenting router setup; plus security and business recovery planning.

  • Cisco Unity Connection, an integrated extension of Unified Communications Manager (CUCM), is a unified voicemail system that promotes productive collaboration by offering a variety of alternatives for retrieving voice messages within an environment that is simple to deploy and maintain. Cisco Unity Connection lets you access and manage your voice messages from your email inbox, web browser, Cisco Jabber, a Cisco Unified IP Phone, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco ISR routers, provides cost-effective voicemail, integrated messaging, interactive voice response, and automated-attendant services for small to mid-size businesses and corporate branch offices with up to 500 voice mailboxes. Progent's Cisco-qualified CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting support to make sure your voice messaging solution gives you the highest possible competitive value.

  • Creating solutions with Cisco's wireless VoIP phones usually requires that you configure and optimize numerous components of your wireless infrastructure such as APs, routers, wireless LAN controllers, and management tools. Progent's wireless VoIP phone configuration and troubleshooting experts can provide remote and onsite support to help your organization build and manage a Cisco wireless VoIP phone solution by delivering services that can range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.

  • Progent has created a white paper that details the benefits businesses of any size can derive from outsourcing or co-sourcing network consulting from Progent. Progent's Network Support Outsourcing and Co-sourcing report describes Progent's proven service delivery model for network consulting that ranges from router configuration to advanced application development. The report also shows how Progent's outsourcing and co-sourcing services can help clients to save money, accelerate productivity, and increase the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing and Co-sourcing IT Services from Progent.



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If your small business is in San Jose or anywhere in the Silicon Valley area and you are in need of technical assistance, information technology outsourcing, or high-level expertise from a certified Progent professional, call 408-240-9400 or visit Contact Progent.
















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