Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's Network Support Services in a Nutshell
Progent's Network Consulting expertise is focused towards small and midsize companies that need fast and economical help for system availability, security, efficiency, or support. The following abbreviated list of professional services and technical expertise should give you a sense of ways in which Progent can assist you to enhance the business value of your information system.

• Progent's Apple and Microsoft certified consulting staff can help you configure Entourage and Exchange Server 2007 so your Apple Macintosh users can share information with co-workers who run Outlook. With Microsoft Entourage for Mac, you can receive and transmit email, search your Exchange global address list (GAL), import addresses, sync up your calendar and invite people to meetings with your Exchange account.
  
  
• Mac experts can support the creative aspects of the Mac environments by offering consulting services and education in graphics, audio, and video. Progent's experts can provide expertise in a variety of Apple Mac software applications including Photoshop, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with specific areas such as digitizing audio or video or setting up an audio/video post production facility.
  
  
• Progent offers Windows 2003 Server clustered environment consulting to help your organization implement clustered server configurations that make possible 100% uptime, even for normal maintenance work. This high-availability is possible because a single server in a cluster can be brought down for maintenance work without affecting users. Clustering also allows network admin personal to perform important security patches during regular office hours without reducing user productivity.
  
  
• If you want to revamp your company web site, create internal webs for applications such as human resources or employee education, create a powerful web presence for a start-up venture, or build enterprise-class, database driven web applications, Progent has capable and experienced web design consultants . Progent's consultants can also help you design and manage a secure, robust server and communications network, including wireless connectivity, to support your web platforms.
  
  
• Progent's Apple Macintosh networking consultants can assist you with a wide range of IT network issues including system architecture, remote and mobile connectivity, internetwork compatibility, security, and emerging technologies such as VoIP and seamless wireless connectivity. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID redundant storage systems, and Xsan storage area network (SAN) solution. Progent can also provide certified consultants to support Cisco routers and switching infrastructure.
  
  
• The accumulated service reports created for your company by Progent help you avoid becoming dependent on an individual consultant. Progent's comprehensive documentation of support provided makes it possible for one Progent team member to take up where another left off while reducing time spent getting up to speed on your IT environment. Detailed service reports also provide your internal technical staff with greater understanding of important technical issues surrounding your network and offer insight into how to anticipate and solve problems in the future. In this way, Progent's service reports are an important philosophy of Progent's policy of knowledge transfer. Another benefit of Progent's service documentation system is that your business can more easily build up an internal network support organization if and when it becomes more cost effective to do so, or you can move to another consulting firm if you become dissatisfied with Progent's service.
  
  
• Progent's Experts Team offers in-depth help in specific software areas, allowing you to craft fast, affordable and comprehensive network solutions that fit the individual needs of your operation. Progent's custom software development consultants can help you customize Microsoft's important eCommerce-capable packages including Microsoft Business Solutions-Microsoft Dynamics AX, Microsoft Business Solutions–Navision Business Software, Microsoft Business Solutions–Great Plains RMS, Microsoft Business Solutions–Small Business Financials, and Microsoft Business Solutions-Solomon.
  
  
• Progent's Microsoft Active Directory expert consulting include certified expertise in designing, installing and troubleshooting complex Active Directory (AD) environments. Progent's Microsoft-certified staff have extensive experience troubleshooting complex AD issues such as replication issues, multi-domain partition configurations, damaged Active Directory objects, clean-up of legacy beta software configuration objects in production AD environment, and repair of failed installations of AD and AD-integrated software. Progent is also experienced in using “expert only” Active Directory tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.
  
  
• Progent offers San Francisco Bay Area mid-sized businesses two basic outsourced service packages built on Microsoft Operations Manager (MOM): Fully Managed System Monitoring Package and 24x7 Network Monitoring Package. To download a single-page printable datasheet detailing Progent's two Network Monitoring Packages for mid-size businesses, click:
  Server Monitoring Packages 69 Kb PDF file).
  
  
  
  More Facts
  
  

If your small business is in San Jose or anywhere in the Silicon Valley area and you are looking for computer assistance, IT outsourcing, or professional expertise from a Progent consultant:

Call 408-240-9400 or send email to information@progent.com