Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's experts knows how to deliver a wide range of engineering and technical support assistance for computer environments based on any combination of Microsoft, Cisco, Apple, and Linux/UNIX platforms. Services offered to small businesses in San Jose by Progent's team of Microsoft and Cisco certified consulting experts include:



  • Progent has put together two ultra-affordable service bundles designed to allow small businesses to get an independent network security evaluation from a qualified security consultant. With Progent's External Network Security Inventory Scan, a security expert runs an extensive examination of your IT infrastructure from outside your firewall to determine potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, an engineer executes a network scan from an authorized computer within your company firewall to determine the risk to inside assaults. The two security inventory packages are configured and run from a protected remote location.

  • Progent's data loss prevention experts and data leakage protection consultants can assist organizations to configure Progent's Email Guard Security Gateway to enforce specified content policies for monitoring the content of email messages and attachments and preventing users from sending sensitive or inappropriate information or spam-like messages. Email Guard's email content filtering solutions can also help organizations avoid reputation loss and keep compliant with industry privacy standards and regulatory mandates such as HIPPA, Sarbanes-Oxley and PCI DSS.

  • Progent's Microsoft-certified staff and experts in Macintosh technology can help your company to connect your Macintosh workstations and laptops with your Exchange server through expert Entourage and Outlook for Mac consulting services. Progent will ensure that your Microsoft Exchange Server is correctly configured and that WebDAV, LDAP and Outlook Web App are correctly installed and tested. Progent can also provide a broad range of Exchange consulting services such as integration, troubleshooting, security management, mobile support, performance tuning, plus spam protection and email encryption. Progent also offers customized in person or remote Mac OS X webinars.

  • Progent's Azure integration experts can assist you with every stage of Microsoft Azure integration such as requirements definition, prerequisites assessment, system architecture, pilot testing, deployment, centralized administration, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can help you to configure and troubleshoot firewalls and VPN connections so that your users can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to create a hybrid environment that seamlessly combines physical datacenters with Azure resources.

  • Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, functions as the center of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified CM Express offer a modern IP-PBX by integrating closely with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified CUCM consultants can assist with any aspect of Unified CM setup and debugging in areas that include integrating Voice over IP phones and video IP phones, designing dial plans, setting up SIP PSTN trunks and CUBE internetworking, installing Cisco ISR routers with CUBE networking support, creating Cisco UCS server failover systems for survivability, and integration with Microsoft Exchange and Skype for Business.

  • Progent can provide the expertise of certified SQL Server 2012 consultants and experienced software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery planning specialists, and certified data security professionals to assist you to manage Microsoft SQL Server 2012 or carry out a smooth upgrade to SQL Server 2016.

  • SQL Server 2016 introduces major enhancements in performance, scale, security, uptime, BOYD support, plus integrated analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, R language support, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud resources. Progent's Microsoft certified SQL Server 2016 consulting experts can provide remote and onsite expertise to assist organizations of all sizes to design, implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager.

  • Features of Progent's Information Technology outsourcing packages include network evaluation to make sure that your network complies with industry levels of security and online connectivity, 24x7 network monitoring using Microsoft Operations Manager to anticipate issues before they disrupt your organization, optional Help Desk Call Center Services from Progent's technical experts, security audit to help guard your information network from malicious attack, installation of Service Packs and security updates for servers and applications, discounts on Progentís on-site troubleshooting services, and contact with Progentís team of Microsoft and Cisco-certified system consultants and technicians.



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If your small business is in San Jose or anywhere in the Silicon Valley area and you require technical support, information technology outsourcing, or top-level expertise from a certified Progent engineer, call 408-240-9400 or visit Contact Progent.
















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