Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's certified professionals knows how to provide a wide assortment of consulting and technical support help for IT environments powered by any mix of Windows, Cisco, Apple Mac OS X, or Linux platforms. Network support services offered to small and mid-size businesses in San Jose by Progent's team of Microsoft Gold engineering professionals include:



  • Stealth penetration testing is a key part of any comprehensive network security strategy. Progentís security professionals can run extensive unannounced intrusion security checks without the knowledge of your company's in-house network support resources. Stealth penetration testing shows whether existing security defense systems such as intrusion incident warnings and event log analysis are correctly set up and consistently monitored.

    Among the typical online Cisco router consulting services available from Progent's certified Cisco experts are configuring hostname, IP addressing, routing tables, T1, and user accounts; configuring iBGP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; fixing policy based routing to MPLS, routing maps, and BGP peering arrangements; upgrading router's IOS image; validating router failover; troubleshooting VPN problems; producing a network diagram and documenting configuration; plus policy and business recovery planning.

    Progent's System Center 2012 Virtual Machine Manager consultants can assist businesses of all sizes to follow leading practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist your company to migrate from an older release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and repair your current SCVMM ecosystem to make sure you get the highest possible business value.

  • In completing information technology projects for large organizations, Progent utilizes a phased approach based on discreet milestones in order to adhere to budget constraints, project timeframes, and engineering objectives while minimizing business disruption. Progent's methodology utilizes proven industry project management standards founded on the best practices defined by the Microsoft Solutions Framework and includes scope definition, design steps, pilot testing, design adjustment, and expertly managed implementation. All phases are documented to provide a comprehensive record of technical services provided and to assist in future system management.

  • Progent's Microsoft-certified Windows 8.1 consultants can provide a range of IT outsourcing and co-sourcing services to help organizations of all sizes to deploy, administer, and support IT systems that include desktops, laptops, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure test labs to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment projects following leading practices.

  • Progent offers interactive online webinar education classes. Virtual online classes provide a convenient and economical way for educating your IT workers to operate a broad array of key applications including Office Excel, Word, PowerPoint, Microsoft Office Access, Microsoft Office Outlook, Publisher, Office Project, Visio, and Microsoft Great Plains. Progent also offers one-on-one onsite education for clients in Northern California and major cities throughout the U.S.

  • The failover server cluster technology incorporated into the most recent releases of Microsoft Windows Server has been radically redesigned to streamline the deployment, setup, and management of clusters and to offer greater levels of network dependability, protection, efficiency, and versatility. New or enhanced capabilities include automated cluster verification, revamped configuration and installation, unified cluster management, new cluster infrastructure for maximum availability, better security and quorum models, elimination of failure points, more storage and RAM capacity, enhancements for multi-site clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's certified cluster technology experts can assist you evaluate the business benefits of Windows clustering, design and execute an installation, educate your network support staff to administer your cluster environment, deliver ongoing consulting and support services, and create and test a disaster recovery plan.

  • Progent offers live online classes for popular workstation software such as Microsoft Excel, Word, Publisher, Project, Microsoft Dynamics GP (Great Plains), Adobe Acrobat Writer, Photoshop, Crystal Reports, Windows 8.1 and Windows 10. Virtual instruction provides all the advantages of traditional in-person seminars, such as immediate interaction between clients and trainers, but avoids the expenses of transportation and the challenge of attempting to accommodate the availability of teachers and trainees.

  • Progent's engineering services for high availability networks for small companies provide Microsoft and Cisco-certified consulting experts who will help you build a robust network that includes key technologies and processes for mission critical applications. Progentís information technology professionals can help you to configure a network infrastructure with features that include fault tolerant Internet access, network load balancing, zero-downtime data centers, fault tolerant interoffice connectivity, and high-reliability multi-location networks. Progent also assist your company to define a disaster recovery procedure and to implement and test mechanisms that facilitate fast, fail-safe business continuity.

  • Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security companies to provide web-based control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.

  • Progent's Microsoft Project experts can provide comprehensive remote and on-premises support services for Microsoft Project Server and Project Online and for all Microsoft products that work in conjunction with Microsoft Project. Consulting support services offered by Progent include Project Server and Project Professional planning and support, SharePoint 2013 migration consulting and development, SharePoint 2010 design and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 migration, Microsoft SQL Server 2012 support, MS Exchange Server 2016 migration, Exchange Server 2013 integration, Microsoft Exchange Server 2010 management, Excel and Office 365 Excel application support, plus PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network engineers to assist your company to optimize your infrastructure to support local, branch office, home-based, and mobile users so they can use Microsoft Project Server to collaborate securely and efficiently. Progent's security experts can help your IT team to define and enforce security workflows that protect important project information without disrupting the efficient exchange of authorized data.

  • Successful integration of Cisco's wireless IP phones typically demands that IT teams configure and fine tune many key pieces of your wireless environment including APs, routers, wireless LAN controllers, and call management software. Progent's Cisco wireless IP phone configuration and troubleshooting experts offer online and onsite assistance to help you create and manage a Cisco wireless IP phone deployment by delivering services that can range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.



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If your small business is in San Jose or anywhere in the Silicon Valley area and you are looking for technical support, IT outsourcing, or high-level services from a Progent consultant, call 408-240-9400 or visit Contact Progent.
















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