Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's experts knows how to provide a broad range of engineering and technical support help for information systems powered by any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Services offered to small and mid-size organizations in the San Jose neighborhood by Progent's team of Microsoft technical experts include:

  • Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.

  • Progent utilizes a collaborative approach to problem escalation, making it efficient to deal with even the most challenging technical issues that can appear occasionally. By leveraging 100s of man-years of background from Progent's Microsoft and Cisco-qualified consultants, Progent can quickly and cost-effectively resolve networking problems that would baffle ordinary computer service organizations. Working with thousands of clients on implementation and integration jobs every year gives Progent a well-grounded perspective on what approaches work and which do not in resolving IT issues.

  • Progent's certified Windows 8.1 consulting experts can deliver a variety of technical services to help organizations of all sizes to support, administer, and troubleshoot environments that incorporate desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration support.

  • Dynamics GP 2015 R2 features a new architecture that improves cloud integration, works with the most popular smart phones and tablets, allows one-time sign-on with Microsoft Azure AD, and tightens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers offer the depth and breadth of knowledge and experience to address the many technical and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the return on your investment in this powerful platform.

  • Progent provides interactive remote webinar training classes. Virtual interactive webinars offer a flexible and economical solution for training your IT personnel to operate a broad selection of important applications such as Office and Office 365 releases of Excel, Word, PowerPoint, Outlook, Access, and Visio. Progent also can provide customized training for Microsoft Great Plains. In addition, Progent offers on-premises training for clients in the San Francisco Bay Area and major cities across the United States.

  • Progent produces full and meaningful reports of all support work to ensure clients don’t ever feel “captive” to their support organization. Progent sends e-mail documentation of services immediately after finishing each support task, and also provides a printed copy along with monthly billings. Comprehensive IT service documentation makes it less risky for customers to transfer to a new service organization or take on increased support responsibilities internally. Good support reporting also give IT managers the information needed to assess the quality of support services and develop better informed network expense projections.

  • If you are creating UNIX or Linux applications on a network that includes Microsoft-based servers, desktops and applications, Progent offers IT outsourcing and services that keep your system fully operational while reliving you to focus on your area of highest value expertise. By using advanced server monitoring and providing remote and optional on-site support as needed, Progent provides Linux developer support that provides a cost effective way to maintain an information technology network that features dependability, security and performance.

  • SQL Server 2014 includes significant enhancements in critical areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works seamlessly with all workloads including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services including system design, configuration, management, remediation, and software development services to help organizations of any size to realize maximum business value from their SQL Server 2014 investment. In case you are already running SQL Server 2014, Progent can assist your company to carry out a cost-effective upgrade from SQL Server 2014 to an up-to-date version of Microsoft SQL Server.

  • Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned architecture. These improvements affect vital areas such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can provide remote or onsite expertise to assist your organization to manage, tune and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current version of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.

  • Progent's hybrid cloud solutions consultants can provide advanced remote consulting services to help companies of any size to connect their IT infrastructure with popular public cloud platforms including Azure and Amazon AWS. Progent can assist your it team to design and manage cost-effective hybrid environments that can include Windows and Linux operating systems and apps in hybrid network models that utilize physical resources along with public cloud services. To assist you to integrate public cloud services with networks, Progent can provide a range of cloud integration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

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If your small business is in San Jose or anywhere in the Silicon Valley area and you are looking for computer support, information technology outsourcing, or high-level services from a certified Progent engineer, call 408-240-9400 or visit Contact Progent.

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