Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's certified professionals knows how to deliver a broad range of engineering and technical support assistance for IT systems based on any combination of Windows, Cisco, Apple, or Linux/UNIX technologies. Network support services available to small businesses in the San Jose area by Progent's team of seasoned consulting experts include:

  • Progent's Cisco-certified CCIE network engineers offer world-class remote and onsite consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that run the gamut from small or midsize businesses and campus LANs to enterprise data centers and service providers. Progent can show you how to deploy Cisco's rapidly improving switching solutions to realize the speed, expandability, resilience, virtualization support, security and ease of management needed by your organization. To learn about Progent's consulting and troubleshooting services for Cisco's market-leading family of Catalyst switches, see Catalyst switch consulting and troubleshooting services. To learn about Progent's support for Cisco's Nexus line of switches, refer to Cisco Nexus switch support. To find out about Progent's support for Cisco Meraki switches, go to Meraki switches integration.

  • ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network running at peak levels by tracking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so all potential issues can be resolved before they have a chance to impact your network. Find out about Progent's complete ProSight series of value-priced outsourced network management services for small and medium-size businesses.

  • Progentís business information reporting experts offer remote and onsite expertise to assist your organization with any phase of business intelligence (BI) reporting from debugging or modernizing reports to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can assist you to maintain your existing reporting environment, assist you to migrate databases and applications from a legacy reporting product to a modern one, and provide custom online mentoring tailored to your specific requirements. Progentís business reporting consultants offer expertise in the leading BI reporting and visualization platforms such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.

  • Progent's Microsoft-certified staff and consultants for Virtual PC for Mac technology can assist you to connect your macOS and OS X workstations and laptops with your Exchange server through comprehensive Office 365 Outlook for Mac support. Progent will make sure that your Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App are correctly installed and tested. Progent can also provide a broad array of Microsoft Exchange support such as systems integration, diagnostics, security management, mobile support, system tuning, plus spam filtering and email encryption. Progent also can provide tailored one-on-one macOS knowledge transfer.

  • Progent can supply organizations with an IT management expert who can act as a temporary or part-time Chief Information Officer. This veteran IT executive can provide long-term direction to assist your company to deploy sensible technology to enhance business processes so they align more closely with your business goals. Your business can develop and implement a well thought out IT strategy without absorbing the cost of a full-time senior IT executive. Critical tasks Progent's temporary Chief Information Officer can carry out include strategic planning, planning technology budgets, developing models for Total Cost of Ownership, analyzing business processes, reviewing contracts with vendors, defining security and compliance policies, monitoring service level agreements, automating data center administration, patch management, network asset documentation management, and disaster recovery planning.

  • Microsoft allows you to create transparent hybrid networks that combine Office 365 Exchange Online and local installations of Exchange. This permits you to have certain mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can provide as-needed support to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and on budget. To find out more about Progent's consulting services for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration solutions with on-premises Exchange.

  • Progent's certified Windows Server 2012 consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop test environments and rollout plans, optimize your network for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, staff, create an enterprise-wide security plan, automate IT administration, help with creating applications, and build and validate a DR/BC plan. If you are considering moving from Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can assist you to evaluate the benefits of Windows Server 2016 for your environment and plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture.

  • Progent's certified Microsoft Project experts can provide advanced online and on-premises support services for Project Server and Project Online and for Microsoft products that work in conjunction with Project and Project Online. Consulting support services provided by Progent include Project Server set up, SharePoint 2013 migration planning and development, SharePoint Server 2010 planning and deployment, Microsoft SQL Server 2016 integration and development, SQL Server 2014 migration, SQL Server 2012 support, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 support, Excel and Microsoft Office 365 Excel development, plus Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network consultants to assist your company to enhance your environment to support local, branch, home-based, and mobile users so they can utilize Microsoft Project Server to work together safely and productively. Progent's network security engineers can assist you to plan and police security policies that protect sensitive business information without interfering with the efficient sharing of authorized data.

  • There are several hundred enterprise-class Internet Data Centers in the San Francisco Bay Area and major cities across the U.S., and Progent's colocation consulting experts can enhance your systemís fault tolerance and performance by helping you choose a colo site that meets the specific needs of your organization including geographic location, size, connectivity, affordability, and extra additional features and services. Progentís colocation center IT services are designed for companies with equipment located at colo hosting facilities and in need of on-demand in-person assistance at the co-location facility as well as remote support from Microsoft and Cisco qualified professionals. Progent provides a variety of colo center consulting services including system architecture analysis, Windows and Linux server installation and support, troubleshooting for server and communications infrastructure, development and deployment of high availability systems, architecting and implementing layered security structures, firewall integration and support, configuring load balancing solutions, and creating high-availability server clustering systems.

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If your small business is in San Jose or anywhere in the Silicon Valley area and you are looking for technical support, information technology outsourcing, or high-level services from a Microsoft or Cisco certified consultant, call 408-240-9400 or visit Contact Progent.

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