Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos
Progent's Network Support Services in a Nutshell
Progent's Information Technology Consulting expertise is focused on small companies who require fast and economical assistance for network availability, protection, efficiency, or support. The following abbreviated examples of professional support and technical expertise should give you an idea of ways in which Progent can assist you to enhance the competitive value of your computer network.
- Progent can help you design, justify and implement a plan to complete a migration to Microsoft Windows Server 2003 from Windows 2000 Server. For small businesses and mid-sized businesses in the San Francisco Bay Area, Progent's Microsoft-certified professionals offer computer help and network consulting services for the full family of Microsoft Enterprise Servers, Microsoft Windows 2003, and Microsoft businesses applications. Progent's migration, installation, update, support, and custom programming services include architecture and system design, configuration and deployment.
- Progent's business continuity expert consultants can help you create recovery plans, design a redundant IT infrastructure, and conduct realistic simulation exercises.
- Progent offers complete Microsoft Business Solutions Microsoft CRM application support and uses this powerful productivity software as a core line-of-business application. Microsoft CRM helps small business build successful client relationships by providing integrated Sales and Customer Service modules that enable employees to share vital customer information to help improve sales success and deliver consistent, on-the-ball customer service.
- Progent's popular enterprise support services include
design, piloting, deploying and troubleshooting Microsoft-based technologies, including complex Active Directory configurations, Microsoft Exchange, Microsoft SMS and SQL Server.
Progent can also setup and support system and server monitoring tools such as Microsoft Operations Manager.
For migrations to Windows XP, Windows Server 2003, Microsoft Exchange 2007 Server, or Microsoft Exchange, Progent can help with project planning and can also provide local assistance in installation at sites in the San Francisco Bay Area.
Progent can help enterprises resolve chronic IT problems impacting the stability or performance of multi-vendor computer networks,
and Progent has deep experience assisting enterprises create a comprehensive security strategy that incorporates the latest technologies from Microsoft and Cisco and is implemented using industry best practices.
Progent offers project management expertise for complex large-scale deployments, and especially for significant infrastructure upgrades or migrations to or within the Microsoft family of IT solutions.
- Progent can help you deploy Windows Services for UNIX to achieve co-existence between Windows and Linux/UNIX networks. SFU achieves interoperability between Windows Server 2003 and various versions of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Enterprise Linux. SFU allows you to share Windows folders over NFS and integrated authentication in native Windows Server 2003 AD environments. SFU's Interix subsystem includes a complete set of UNIX utilities and shells, support for a single rooted file system, and a application development toolkit for porting software.
- Progent's fault-tolerant IT support experts can help you craft a sensible, fault-tolerant network that solves critical issues covering a wide range of network technologies and processes including failover ISP connections, application cluster environments, load balanced solutions, secure data center solutions, multi-office connectivity, and business continuity.
- Progent can provide businesses in the San Francisco Bay Area and select cities across the U.S. with
a expert certified consultant familiar with the advanced capabilities of Microsoft Word 2007 or Word 2003. An experienced consultant from Progent's Experts Team can provide
1-on-1 Word knowledge transfer to keep your business up to speed on Microsoft Word 2007 or 2003.
- Progent's CISSP certified security professionals and CISM certified security experts can help you protect your Apple Mac network through expert services which include performing complete security audits, recovery from virus attacks, setting up firewalls, implementing safe remote access, deploying automated software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for your organization and network system.
- Progent's IT consultants have extensive day-to-day experience working with dozens of leading ISPs and communications carriers delivering a broad array of Wire Area Network and Internet connection options, including ADSL, ATM, DSL, frame relay, SDSL, T1, T3 and VPN solutions to support our customers’ multi-location networks and Internet connectivity, and voice communications needs. Our ISP, communications carrier and collocation provider experience includes AT&T, Cable & Wireless, Genuity, Level 3 Communications, MCI/UUNET, SAVVIS, SBC Pacific Bell, Verio, and XO Communications.
- Progent's advanced virtual office environment uses the Internet and wireless technology to ensure that a service technician or IT consultant is readily available to resolve your network problems quickly.
- Progent offers California medium sized businesses two basic outsourcing service packages built on Operations Manager:
Fully Managed Network Monitoring Package and 24x7 System Monitoring Package.
To view a single-page printable datasheet describing Progent's two Network Monitoring Packages for mid-size enterprises, click:
Server Monitoring Packages 69 Kb PDF file).
More Facts
If your small business is in San Jose or anywhere in the Silicon
Valley area
and you require technical help, IT outsourcing, or professional expertise from a Progent engineer:
Call 408-240-9400 or send email to information@progent.com
