Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's certified professionals can provide a wide array of consulting and support assistance for computer systems powered by any combination of Microsoft, Cisco Systems, Apple Mac OS X, or Linux/UNIX technologies. Support services offered to small and mid-size companies in the city of San Jose by Progent's team of seasoned consulting experts include:



    SQL Server 2014 incorporates significant improvements in critical areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft Gold-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services such as planning, configuration, management, troubleshooting, and software development services to enable organizations of any size to realize fast return from their SQL Server 2014 investment. In case you are already using Microsoft SQL Server 2014, Progent can help you to perform a smooth transition to Microsoft SQL Server 2016.

  • Progent's Microsoft Exchange Server 2016 migration consultants and Exchange 2013 engineers can deliver low-cost remote and on-premises support to implement your migration to Microsoft Exchange 2016 or Microsoft Exchange Server 2013, produce thorough documentation of your new messaging environment, train your network support staff and users to get them ramped up rapidly on Exchange 2016 or Exchange Server 2013, and offer ongoing administrative services and engineering support.

  • In conducting network technology projects for large clients, Progent uses a phased method based on discreet steps in order to adhere to budget constraints, scheduling deadlines, and technical objectives while minimizing business disruption. Progent's methodology uses established industry project management standards founded on the sound practices defined by the Microsoft Solutions Framework (MSF) and includes project goals definition, design proposals, pilot testing, design tuning, and expertly managed production roll-out. All phases are comprehensively documented to provide a detailed record of technical services delivered and to help in future system maintenance.

  • Progent follows a collaborative approach to network system issue escalation. By leveraging years of expertise from Progent's Microsoft and Cisco-certified experts, Progent can quickly and cost effectively resolve even the most vexing computer issues. Working with hundreds of organizations and performing thousands of complex implementation and integration tasks every year gives Progent an insight into which approaches are the most successful and which methods should be avoided.

  • Progent's Microsoft-certified consultants offers remote or onsite support to help businesses of all sizes to design, implement, manage, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent's System Center Data Protection Manager (SCDPM) consulting experts can assist you to migrate from older releases of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers occasional help for fixing especially challenging problems, or comprehensive project management support. Progent's consultants can also help your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

  • Internet Information Services 7.5, included with all editions of Windows Server 2008 R2, is a sophisticated server role for web hosting and web application development. The new version provides enhanced security, dependability, expandability, and problem analysis while incorporating major improvements in automated and remote management. Many familiar extensions to Internet Information Services have been integrated into IIS 7.5 including the rules-based Request Filter Module (formerly called URL Scan), which can block potentially harmful HTTP requests from being executed by web software. Progent's IIS consultants can help your company to configure IIS 7.5 and the latest extensions to IIS Manager like the GUI for controlling FastCGI programs.

  • Progent offers online or onsite help from a certified CCIE specialist to help your business to plan, install, administer and troubleshoot unified communications networks supported by Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have extensive experience helping with Unified Communications Manager and Cisco CallManager, Voice over IP and video phones and soft phones, wireless VoIP phone integration, UC applications such as Jabber and Unity Connection, Cisco's immersive telepresence products, and communication gateways.

  • Stealth penetration checking is an important part of any overall IT system security plan. Progentís security professionals can perform thorough unannounced intrusion security tests without the awareness of your company's in-house IT staff. Unannounced penetration checking uncovers whether current security monitoring systems such as intrusion detection alerts and event log analysis are properly set up and consistently observed.

  • Progentís Wireless Site Survey makes it easy to design and implement a WiFi wireless network adapted to your facilities, providing you a wireless solution that delivers the coverage, speed, capacity, QoS, data protection, and hand-off ability your company needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service. Progentís onsite survey includes onsite walkthroughs, RF and security assessment of your current WLAN, evaluation of your buildingís floor plans, testing for radio frequency contention, RF propagation modeling, identification of the best placement for customer-specified Wi-Fi Access Points including Cisco Aironet indoor and outdoor APs, Meraki cloud-managed APs and Apple AirPort devices, and a detailed document defining a new wireless network.



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If your small business is in San Jose or anywhere in the Silicon Valley area and you are looking for computer support, IT outsourcing, or advanced services from a Microsoft or Cisco certified engineer, call 408-240-9400 or visit Contact Progent.
















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