Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's information technology consulting for small companies in the San Jose vicinity are focused on customers who need immediate and economical help for network reliability, protection, efficiency, manageability, or repair. This brief selection of Progent's engineering services and practice areas should provide a sense of the ways Progent can help your company to increase the competitive value of your computer network.

  • VMware's Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a consistent workflow for recovering services quickly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also supports non-intrusive testing for disaster recovery, updates and fixes and can produce reports to confirm full service recovery, validate Service Level Agreements and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help your organization to plan, deploy, test and administer a disaster recovery solution powered by VMware SRM.

  • If you need to redo your company web site, create internal sites for purposes such as human resources or employee training, establish a successful web presence for a new venture, or put together enterprise-class, data-driven web applications, Progent has capable and experienced web site design consultants. Web site custom software development services offered by Progent's Applications Specialists Group include web design, web project management, ASP and Microsoft .NET programming, and graphics design and creation. Progent's Microsoft SQL Server developers, Oracle developers and database administrators, MySQL database application consultants, and Microsoft Office Access consultants can help you to design, deploy, and maintain data-intensive sites. Progent's consultants can also help you build and manage a secure, robust server and communications infrastructure featuring remote and wireless connectivity, to support your web platforms.

  • For advanced project management support, Progent can provide the services of veteran IT experts with decades of background as technology project managers for program development, business technology implementation, and process engineering working with organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer advanced management expertise to assist enterprise clients to adhere to leading practices to ensure that strategic projects are successfully completed on schedule and within budget.

    Progent's certified Microsoft Exchange Server 2016 migration consultants can help your business in all phases of your migration to Exchange Server 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your VMs, mailbox databases and log files; setting up HLB for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

  • Progent's simplified by-the-minute billing policy has complex contracts, retainers or hidden fees. Many other support companies have minimum billable time or other additional charges that increase support costs. For remote support during regular business hours, you only pay for the actual time spent working on your problem. If it only takes ten minutes to resolve your problem, then you are only billed for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you are charged only for the time when a Progent team member is actually on premises solving your issues. Just Progent's competitive per-minute rate. For emergency same-day onsite service calls, you may be charged for our engineer’s travel time, but never an increased emergency rate. Since Progent has a large pool of engineers located within the entire Northern California service territory, an available expert is typically close by to help. Progent can also provide on-premises support to most zip codes in the U.S. within one business day of receiving a support request.

  • Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, solving QoS, integrating SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco SRST systems for high availability.

  • Virtualization technology permits multiple logical machines to run as guests in safe isolation on one physical host computer. Virtual machine (VM) technology reduces equipment and operational costs, permits a mix of OS platforms to share the same computer, streamlines provisioning and teardown, enhances fault tolerance, and supports on-demand resource assignment, which is a key enabler for public and private clouds. Progent's virtual server experts can provide Windows Server 2016 Hyper-V local and cloud integration, Windows Server 2016 Hyper-V expertise, Windows Server 2012 R2 network and server virtualization consulting services, Windows Server Hyper-V Virtualization consulting, VMware vSphere and NSX planning and deployment, and Citrix XenServer assistance. Progent can install virtual machines to optimize speed, reliability and ease of administration while simultaneously lowering expenses; propose and verify business recovery strategies that reduce productivity loss in the event of a catastrophic failure; and provide ongoing support, troubleshooting, and engineering assistance as virtualization technology evolves.

  • The accumulated service documentation created for your business by Progent help you avoid becoming overly reliant on an individual engineer. Progent's detailed documentation of support provided allows one Progent consultant to take up where another consultant left off while reducing time spent getting ramped up on your IT situation. Thorough service documentation also provide your in-house technical staff greater understanding of major technical problems involving your network and offer insight into how to prepare for and fix issues in the future. Because of this, Progent's service documentation are an important facet of Progent's policy of knowledge transfer to customers. Another advantage of Progent's service documentation policy is that your business can more sensibly establish an in-house IT services team if and when it becomes economical to do so. Alternatively, good service reporting enables your company to transfer to a new consulting firm if you become dissatisfied with Progent's value proposition.

  • Progent's SQL Server application programmers can assist you to build and maintain applications based on the SQL Server database platform. Progent follows industry best lifecycle management practices to create scalable, easy-to-manage SQL Server applications and knows how to team with a client's IT staff to deliver projects in a timely and cost-effective manner. Progent for can help you to build Microsoft SQL Server applications by providing a wide array of consulting services such as specification of features and scope, logical and physical modeling, ETL development, T-SQL programming, software installation, storage management, performance tuning, backup and restoration strategies, partitioning, consolidation of stored procedures, synchronization solutions, security, and fault tolerance.

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If your small business is in San Jose or anywhere in the Silicon Valley area and you need technical help, IT outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 408-240-9400 or visit Contact Progent.

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