Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's experts knows how to provide a broad selection of consulting and support assistance for computer environments based on any combination of Microsoft, Cisco, Apple Mac, or Linux technologies. Network support services offered to small companies in San Jose by Progent's team of Microsoft consulting experts include:



  • Progent offers online access to an Oracle expert for Oracle database administration services or an Oracle application developer. Progent can help your business to develop efficient solutions for key Oracle database administration tasks including performance tuning, backup and restore processes, and database protection, or mentor your in-house staff to follow industry leading practices for simplifying various management tasks. Progent can in addition provide the support of a PL/SQL developer to help your company to design, test, enhance, or port Oracle-based programs that can range from forms to database-powered web sites. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper and can also assist you to optimize existing SQL programs by utilizing Oracle's SQL Access Advisor.

  • Progent's specialists in Mac technology can assist the creative sides of macOS and OS X systems by offering support services and knowledge transfer in images, audio, and motion. Progent's professionals can provide expertise in a range of macOS and OS X applications such as Photoshop, Illustrator, Logic Pro, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also help you with specific areas such as digitizing audio or video or building an audio post production facility.

  • Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save up to half of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more about Progent's ProSight family of managed services for small and mid-size organizations.

  • Progent can supply organizations with an information management expert who can function as a part-time CIO. This veteran IT officer can offer long-term direction to assist you to integrate sensible IT products to improve business processes so they match more closely with your business goals. Your company can create and implement a well thought out information technology plan without absorbing the expense of a full-time senior IT executive. Critical services Progent's part-time Chief Information Officer can perform include growth strategies, rationalizing technology budgets, creating and tracking models for ROI, reengineering workflows, negotiating contracts with suppliers, establishing security and compliance standards, cash flow management, automating network management, patch tracking, IT asset documentation management, and disaster recovery/business continuity preparedness.

  • Windows Hyper-V 2016 utilizes core features initially designed for and proven on Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, uptime, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network topology for a cloud-based or hybrid installation, develop and execute a non-disruptive upgrade plan, train your IT administration and support personnel, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution gives you maximum business value.

  • System Center 2016 Data Protection Manager provides small to mid-size businesses near-continuous backup and easy restore functions for Microsoft networks. Data Protection Manager 2016 offers application-aware protection for key workloads like SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can assist you to plan, implement, administer, and repair an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can assist you to upgrade from a previous version of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite support and can deliver as-needed expertise to resolve technical bottlenecks or deliver comprehensive project management or co-management support to make sure you complete your SCDPM 2016 deployment on schedule and within your budget.

  • Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, functions as the center of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating tightly with applications such as Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified Cisco Unified CM consultants can help with any aspect of Unified CM configuration and debugging in areas such as integrating Voice over IP phones and desktop video phones, reviewing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, installing ISR routers with CUBE networking support, creating UCS server failover systems for survivability, and integration with Exchange and Skype for Business.

  • Progent's Cisco wireless controller experts can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out an efficient transition to Cisco's latest Wi-Fi controller technology. Progent can provide expertise for both physical and software-based wireless controllers and can assist you to determine which type makes sense for your wireless environment. For Wave 2 Wi-Fi controller appliances from Cisco, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller expertise.

  • Progent offers a broad range of cost-effective services to assist your business to deploy, configure, troubleshoot, and administer desktop PCs and notebooks powered by Windows, macOS and OS X, or popular versions of Linux. Progent's desktop consulting services include Windows 10 planning assistance, Microsoft Windows 8.1 consulting support, Microsoft Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit processing expertise.

  • Progentís ProSight WAN Watch network infrastructure management service makes it simple and affordable for smaller businesses to map, track, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating tedious management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, finding devices that require critical updates, or resolving performance problems. Learn about Progent's entire ProSight family of value-priced network management outsourcing services for small and mid-size businesses

  • Progent's Citrix-certified desktop virtualization experts can help your business to plan, implement, administer, and troubleshoot a virtualized Windows desktop and application delivery and management system by offering Citrix XenDesktop consulting and XenApp support services. Progent's Cisco CCIE network consultants can help you optimize your network for distributing server and client-side applications, and Progent's remote datacenter support consultants can help your organization to administer and maintain an off-site datacenter that offers high uptime, advanced protection, and rapid disaster recovery. Progent can also help you with additional virtualization products from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.

  • Progent has lengthy experience both offering Microsoft Operations Manager consulting services and utilizing this powerful server monitoring solution. Progent offers small and mid-sized organizations two affordable outsourcing service plans built on-top of System Center Operations Manager: Managed Server Monitoring Package and Comprehensive System Monitoring Solution. To download a one-page datasheet detailing Progent's two outsourcing service packages for small businesses click: System Monitoring Packages.

  • Progent's most popular enterprise consulting services include evaluation, piloting, deploying and repairing networks built around Microsoft products by providing services including complicated Active Directory design, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance, MS SQL Server application programming, and Oracle DBA support and application development. For application and network management automation, Progent offers Microsoft System Center 2016 consulting, Microsoft System Center 2016 Operations Manager (SCOM 2016) deployment and troubleshooting, and Microsoft System Center 2016 Configuration Manager expertise. For Windows 8.1 integration, Windows 10 planning and migration consulting, and Microsoft Exchange 2013 migrations, Progent can assist with project planning and can also provide on-premises assistance in deployment at branch offices in major cities across the United States. Progent's large team of Cisco CCIE network support experts can assist large organizations to troubleshoot chronic connectivity problems impacting the reliability or responsiveness of multi-vendor computer networks. Progent's GIAC, CISSP, and CISA certified network security engineers can provide an objective and complete network security evaluations to help large businesses meet mandated security requirements.



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If your small business is in San Jose or anywhere in the Silicon Valley area and you require computer assistance, information technology outsourcing, or top-level expertise from a certified Progent consultant, call 408-240-9400 or visit Contact Progent.
















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