Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Progent's experts can deliver a wide assortment of consulting and support help for IT systems based on any mix of Microsoft, Cisco, Apple Mac, and Linux technologies. Services offered to small and mid-size organizations in the San Jose area by Progent's team of Microsoft engineering experts include:



  • Progent's Microsoft Project Server and Project Online experts can provide advanced support in implementing and operating all versions of Microsoft Project and can deliver a wide range of cost-effective remote support services based on best practices to help businesses of any size to get all the benefits of this leading project management solution. Consulting support offered by Progent include system planning, installation and migration, strategies for safe file and status sharing among local and offsite users, network optimization, and customized webinar training.

  • The extensible design of Microsoft Dynamics GP (formerly Great Plains) makes it easier to craft custom Microsoft Dynamics GP/Great Plains extensions that offer all of the core elements of proven Microsoft Dynamics GP solutions but also meet the specialized needs of your organization. With access to the Modifier with Microsoft Visual Basic for Applications, developers can work with the most widely used customization platform in the software industry to tailor Microsoft Dynamics GP information views, add or modify business logic, and customize reports. Progent's Office 365 consultants can help you to exploit Microsoft Dynamics GP's integration with Office and Office 365 applications. Progent's experience with Microsoft .NET support, SQL Server 2016 integration and development and Microsoft SQL Server 2014 development and DBA services, and programming background with Visual Basic, Visual Studio, XML and other developer tools make it possible to implement customized mission-critical applications and web commerce solutions that integrate tightly with Microsoft Great Plains.

  • If your network incorporates Cisco appliances, you could be running an outdated release of Cisco IOS, the network OS powering almost all Cisco router as well as the latest Cisco switches. Cisco often provides updates to IOS to correct problems, plug security vulnerabilities, or add functionality. However, updating Cisco IOS and other Cisco OS platforms can be a challenge, depending on your Cisco device and your network infrastructure. As an example, there may be limited local RAM that might cause a new software version to execute improperly. Progent's Cisco CCIE network engineers offer a broad array of support services associated with upgrading Cisco IOS or any Cisco software platform such as IOS EX, CallManager or Unified Communications Manager. Progent's consultants can perform audits of your Cisco software, recommend sensible upgrades, prepare Cisco appliances, copy images, activate and verify your Cisco software, optimize throughput, troubleshoot issues, and teach your IT staff how to utilize all important new functions.

  • Progent's backup and restore consultants offer support for a broad range of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and desktops as well as laptops and handhelds. Progent supports all major backup products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability solutions. Progent can also provide support for Acronis Backup and Recovery, Mozy, Retrospect for Macintosh, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and FLARs. For enterprises, Progent can provide VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized businesses as an affordable end-to-end solution for secure backup and disaster recovery.

  • ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup processes and enables rapid recovery of vital files, apps and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can deliver advanced support to configure ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can assist you to recover your critical information. Find out about the entire ProSight family of value-priced outsourced network management services for small organizations

  • In addition to supporting a broad range of security technologies from Microsoft and Cisco, Progent offers organizations expert help for products from other major Firewall and VPN vendors including Check Point Software, WatchGuard, Juniper-Netscreen, SonicWALL, and Symantec. Progent can show you how to design a comprehensive security plan and select appropriate technologies from a variety of vendors to support your security goals while staying within your budget restraints.

  • Progentís Microsoft certified consultants can offer companies of any size expert MS SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that allows the speedy creation of enterprise-level business programs that can give your company a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the corporate firewall. In addition to offering consulting, support and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help your company to carry out a cost-effective migration to Microsoft SQL Server 2016 or an upgrade to SQL Server 2014 from legacy versions of SQL Server or from other RDBMS products.

  • Progent offers a broad range of affordable services to assist your company to deploy, configure, repair, and administer workstations and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning and migration support, Microsoft Windows 8.1 integration expertise, Microsoft Windows 7 support, Microsoft Office and Office 365 integration and training, and 64-bit operating system expertise.

  • Progent offers the support of CISM qualified network security management experts. The Certified Information Security Manager (CISM) committee defines the basic competencies and worldwide standards of skill that information security managers are required to master. CISM gives business management the confidence that those who have qualified for their CISM credential have the background and knowledge to deliver efficient security administration and support consulting.

  • Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical storage device built by Barracuda or a virtual appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to help you to design, integrate, operate and troubleshoot a BDR solution based on Barracuda technology. For additional information, go to Barracuda Backup and disaster recovery consulting and management.

  • The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate an IT professional's skills to plan, implement, and support IS control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified risk management expert to assist you to create and execute a risk management strategy that follows leading practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines.

  • Progent offers a family of affordable, flat-rate managed services intended to enable small and mid-size organizations to benefit from the same best-of-breed IT solutions used by some of the world's top enterprises. Progent's ProSight portfolio of network monitoring and management services covers all key facets of modern networking such as email content filtering, security and compliance, patch management, automated backup and disaster recovery, network infrastructure health monitoring, private cloud hosting, and IT asset documentation management. To read Progent's white paper about the benefits of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

  • The latest edition of Microsoft Dynamics NAV offers several innovations including Personalized Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP consultants can provide custom programming, configuration and debugging support to help you to benefit from Microsoft Dynamics NAV. Progentís consultants can assist you to connect MS Dynamics NAV ERP software to additional services and programs. Also, Progent can assist your organization to design and analyze data warehouses so you can improve your understanding of your operations, attract more customers, expand your sales campaigns, and form productive alliances.



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If your small business is in San Jose or anywhere in the Silicon Valley area and you are in need of computer assistance, information technology outsourcing, or high-level expertise from a certified Progent professional, call 408-240-9400 or visit Contact Progent.
















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