Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's network support for small and mid-size companies in San Mateo are focused on clients who require fast and affordable assistance with system dependability, protection, productivity, manageability, or repair. The following short list of Progent's engineering support options and practice areas should provide a sense of the ways Progent's team can assist your company to increase the competitive value of your information network.



  • Progent's business software experts can assist you to set up an e-commerce infrastructure that is protected, reliable, and fast. Progent can also enable you to architect a web site that is closely integrated with your sales and supply chain databases to reduce the expense and improve the reliability of web-based business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create specialized web applications based on industry standard programming tools or tailor popular software products so that they accommodate your specific business needs. For database-driven applications, Progent offers the expertise of certified SQL Server programmers, Oracle developers and database administrators, MySQL experts, and Microsoft Office Access software programmers.

  • Progent's Microsoft Exchange hosting and management services provide a world-class data center that features backed-up power and cooling systems, round-the-clock staffed security and IT support center, and fault-tolerant access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtualized servers for service continuity, smooth scalability, and rapid restoration. Progent's services include integration with your business network, connectivity with handheld communication devices, automated tracking of efficiency and network security, spam and virus protection, security update and service pack management, Help Desk support, per-day data backup, and comprehensive messaging administration support.

  • The Help Desk service delivery structure adopted by Progent gives small and midsize companies a dependable option to replace reliance on independent service individuals by offering in-depth technical knowledge shared by multiple engineering groups, optional round-the-clock access to urgent assistance, fast escalation to appropriate experts for handling the most complex problems, support consistency and dependability, quick follow-up overseen by veteran support managers, a choice of convenient mechanisms for initiating support tasks, and excellent process transparency made possible by ticket tracking and available via a web-based portal.

  • ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical files, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like IPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • If your IT system includes Cisco appliances, you could be running an outdated release of IOS, the operating system powering most Cisco router and current Catalyst switches from Cisco. Cisco frequently publishes updates to IOS to fix bugs, shore up security gaps, or improve functionality. However, upgrading Cisco IOS and other Cisco control software can be tricky, depending upon your Cisco appliance and your network infrastructure. For example, there could be limited internal RAM that could cause a new OS version to execute improperly. Progent's Cisco CCIE-certified consultants offer a broad array of services related to upgrading Cisco IOS software or other Cisco OS like IOS EX or IOS XR. Progent can perform version audits of your router software, recommend appropriate updates, prepare Cisco devices, transfer software images, activate and test your new software, tune performance, troubleshoot problems, and train your IT managers how to utilize any important new capabilities.

  • Progent offers the support of Microsoft-certified SQL Server 2012 engineers as well as experienced software programmers, DBAs, project managers, network infrastructure engineers, disaster recovery planning specialists, and data security professionals to assist your business to support Microsoft SQL Server 2012 or execute a smooth migration to Microsoft SQL Server 2016.

  • If you need to revamp your corporate web site, create internal webs for applications like as human resources or employee training, create a compelling web presence for a new company, or put together enterprise-class, database driven web solutions, Progent can provide capable and experienced web designers and developers. Web site custom software development services offered by Progent's Applications Experts Group include web design and development, web site project management, ASP and .NET programming, and graphics design and creation. Progent's Microsoft SQL Server programmers, Oracle programmers and database administrators, MySQL database experts, and Office Access developers can assist you to design, build, and support database-intensive sites. Progent's experts can also help you build and manage a secure, fault-tolerant server and communications network featuring wireless connectivity, to host your web applications.

    Progent's System Center 2012 consultants have more than 15 years of experience configuring, supporting and troubleshooting the core components included with System Center and can assist you to plan, configure, manage, and fix your Microsoft System Center ecosystem to optimize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent also offers System Center 2016 upgrade consulting to assist you to transition to the latest edition of Microsoft System Center from a previous one or from a third-party IT management platform to provide the advantages of enterprise-class provisioning, management automation, security, plus datacenter and critical application availability and performance monitoring.

  • There are hundreds of enterprise-grade colocation centers in Northern California and larger cities throughout the U.S., and Progent's colocation center support team can improve your systemís redundancy and performance by helping you choose a colocation facility that addresses the specific requirements of your enterprise including geographic location, size, communications, budget, and value-added features and services. Progentís data center support services are designed for companies with equipment located at colo hosting sites and in need of on-demand in-person assistance at the collocation facility plus remote help from Microsoft and Cisco qualified professionals. Progent offers a variety of colo center consulting services including network architecture analysis, Windows and Linux server integration and support, tech support for server and communications infrastructure, development and installation of high availability systems, architecting and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and planning high-availability server and storage cluster systems.

  • Progentís Microsoft certified professionals can provide companies of any size expert MS SQL Server 2008 help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid development of advanced business programs that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to offering consulting, support and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT system. Progent can also help your organization to perform a cost-effective move to Microsoft SQL Server 2016 or an upgrade to SQL Server 2014 from legacy versions of SQL Server or from different database products.

  • Progent has published a white paper that details the advantages businesses of any size can derive from outsourcing or co-sourcing network consulting from Progent. Progent's Information Technology Outsourcing and Co-sourcing report includes Progent's proven service delivery paradigm for network support that ranges from desktop configuration to full-service project management. The white paper also shows ways that Progent's outsourcing and co-sourcing services can assist companies to cut costs, improve productivity, and enhance the value of their information system. To read Progent's white paper, click: Benefits of Outsourcing and Co-sourcing IT Services from Progent.



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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of computer assistance, IT outsourcing, or high-level services from a Progent consultant, call 650-931-2400 or visit Contact Progent.
















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