Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's experts knows how to provide a broad assortment of engineering and support help for computer environments powered by any mix of Microsoft, Cisco, Apple Mac OS X, or Linux platforms. Network services offered to small organizations in the city of San Mateo by Progent's team of Microsoft Gold consulting professionals include:



  • Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a DR system built aroundMicrosoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness hosted on the Microsoft Azure cloud.

    Progent's Cisco-certified wireless consultants can assist your business to migrate to Aironet access points and Cisco wireless controllers that comply with the 802.11ac Wi-Fi standard, enabling you to triple the performance for your wireless LAN while extending the area covered.

  • Progent's Microsoft-certified staff and experts in Apple Macintosh technology can assist your company to integrate your Apple Macintosh workstations with your Microsoft Exchange server through comprehensive Entourage and Outlook for Mac support. Progent will make sure that your Microsoft Exchange Server is correctly configured and that WebDAV, LDAP and Outlook Web App are properly enabled. Progent can also provide a full range of Exchange consulting such as systems integration, diagnostics, security management, mobile support, system tuning, plus spam and virus filtering and email encryption. Progent also offers customized one-on-one Macintosh knowledge transfer.

  • The Helpdesk service model used by Progent gives small and midsize organizations a dependable alternative to reliance on independent consultants by offering in-depth technical knowledge shared by all engineering groups, optional round-the-clock access to urgent help, fast escalation to appropriate specialists for solving even the most difficult problems, support consistency and reliability, quick follow through overseen by veteran service administrators, a choice of convenient mechanisms for initiating support jobs, and a high level of process visibility made possible by ticket tracking and available through a web-based portal.

  • Progent offers convenient, quick, and affordable access to Cisco CCIE support professionals. CCIEs are recognized network gurus who are awarded this top-level classification only as a result of strenuous examination by Cisco. CCIEs are able to handle even the most complex problems surrounding network architecture, setup, repair, and maintenance. Progentís CCIE professionals cooperate intimately with Cisco in-house staff in identifying issues with Cisco's IOS software and developing fixes or acquiring software updates to correct problems. Progent offers fast contact with a CCIE by phone so you can receive instant assistance for complex network problems that are impacting worker efficiency but are beyond the scope of your local IT service providers.

  • Progent's Cisco CCIE-certified network technology engineers can provide advanced online and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that run the gamut from small or midsize businesses and campus networks to enterprise data centers and service providers. Progent can assist you to deploy Cisco's rapidly improving switching solutions to realize the performance, expandability, resilience, virtualization, data protection and ease of management required for your business. For information about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, see Cisco Catalyst switch consulting and support. For information about Progent's consulting and support services for Cisco's Nexus family of data center switches, refer to Nexus switch consulting and support services. To learn about Progent's support services for Cisco Meraki switches, refer to Meraki switches configuration and management.

  • Progent's Microsoft-certified SharePoint Server 2010 engineers and SharePoint Server 2007 experts can show you how to rationalize the economic justification for deploying the latest release of SharePoint, advise you on the most appropriate version of SharePoint for your application, offer setup and deployment expertise, assist you to install Microsoft SQL Server as a back-end DBM, improve your network integrity, integrate your standard and customized application software to work with SharePoint, develop a comprehensive security strategy that incorporates portal solutions, and deliver troubleshooting and Help Desk Call Center services.

    Progent's MS Exchange 2016 Server experts can assist your business in all facets of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.



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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of technical assistance, information technology outsourcing, or advanced services from a Progent consultant, call 650-931-2400 or visit Contact Progent.
















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