Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's certified professionals can deliver a broad selection of engineering and support help for IT systems powered by any combination of Microsoft, Cisco, Apple, and Linux/UNIX platforms. Network services available to small businesses in the San Mateo area by Progent's staff of Microsoft engineering experts include:

  • Load balancing of multiple servers enhances throughput and offers redundancy by side stepping crashed servers in a load-balanced array. Progent's load balancing engineering services cover a broad assortment of high-availability load balancing technologies such as network load balancing, load balanced applications, network infrastructure routing, and content dispatching products including F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent can provide consulting services include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the NLB feature of Microsoft Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 BIG-IP Global Traffic Manager.

  • Progent's Microsoft-certified Windows Server 2012 consulting experts can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration plans, optimize your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support, staff, develop an enterprise-wide security plan, streamline network management, assist with application development, and generate and validate a disaster recovery/business continuity plan. If you are considering upgrading from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can help you to evaluate the benefits of Windows Server 2016 for your environment and design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model.

  • Progent offers the services of an accredited video conferencing and telepresence consultant with an extensive background deploying technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, and LifeSize and can assist your company to plan, install, upgrade, or troubleshoot a telepresence solution that preserves your current investment and maximizes the strategic value of your information system. Progent can also provide the services of network infrastructure consultants who can help businesses of all sizes to build and troubleshoot a network that provides the speed, reliability, security, and scalability required to accommodate your telepresence solution.

  • For advanced project management assistance, Progent can provide the services of veteran information technology experts with decades of background as IT project managers for application development, information systems implementation, and process re-engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These high-level project managers offer world-class management skills to help enterprise customers to adhere to best practices to make sure major projects are completed on time and on budget.

  • Progent's Microsoft Exchange 2016 Server consultants can assist your business in any and all phases of your migration to Exchange 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Progentís Microsoft certified consultants can provide businesses of any size advanced MS SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that facilitates the speedy development of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing expertise, support and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also assist you to carry out a cost-effective move to SQL Server 2016 or an upgrade to SQL Server 2014 from older versions of SQL Server or from different RDBMS products.

  • Progent offers enterprise customers remote or onsite NetApp SAN consulting support for NetApp's complete family of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and remediation. Progent offers Level 3 support to help you to resolve problems with NetApp SAN environments efficiently based on best practices.

  • Progent's low-priced extended hours online support program provides clients 24x7 availability of online technical support from Progent's TRC. Support services available beyond normal business hours include fixing problems with Microsoft-based servers, Microsoft Windows desktop troubleshooting, assistance with Microsoft Office applications, network and system backup and recovery, and fundamental routing and switching support for Cisco technology.

  • Microsoft Lync 2013, rebranded Skype for Business, allows businesses of all sizes to create a manageable and protected communications environment that permits the modern BYOD computing style with instant messaging, real-time presence, audio/video and web conferencing with application sharing, and both IP and PSTN telephony enabled for a wide range of stationary PCs and mobile devices. Progent's certified Lync 2013 experts can help you to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your present and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your management staff and users. Progent has in-depth expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook, Excel and PowerPoint. Progent's Microsoft Skype for Business experts can also assist your organization to plan and carry out a smooth migration to Skype for Business.

  • Progent's Microsoft Office Access consultants offer cost-effective online consulting services for all editions of Office Access including Access desktop and Access Web App and can provide advanced help for Access application development, database migration, performance tuning, report design, and maintenance. Progent also can provide custom online training for Access application development and DBA services.

  • Microsoft ISA Server and its replacement Microsoft Forefront TMG are discontinued software platforms that include an application-layer firewall able to guard systems from outside and inside threats. Both of these products perform in-depth inspection of network protocols to detect exploits that frequently evaded early-generation firewalls. Microsoft Internet Security and Acceleration Server was superseded by Microsoft Forefront TMG, which was built on ISA Server 2006's technology while providing a number of enhanced capabilities. Forefront TMG 2010 has been retired by Microsoft, and the security functions provided by the product are now usually handled by purpose-built physical devices from vendors such as Cisco, Barracuda, Juniper and WatchGuard. (See ASA Firewall with Firepower Services integration and management.) Progent provides online Forefront TMG 2010 support services and Microsoft ISA Server expertise to help you manage and debug your older firewalls, and Progent can help you to upgrade efficiently to a more current firewall solution by providing system design, configuration, optimization, training and troubleshooting.

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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of computer help, IT outsourcing, or advanced services from a certified Progent consultant, call 650-931-2400 or visit Contact Progent.

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