Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's network consulting for small and mid-size organizations in the city of San Mateo are concentrated on customers who require quick and economical assistance with system stability, security, productivity, manageability, or recovery. This short list of Progent's engineering services and practice areas should provide an idea of the ways Progent's team can assist you to enhance the business value of your information network.



  • Virtualization technologies allow businesses to run multiple virtual machines on a single actual processor. Typical usage scenarios for virtualization include resource consolidation, inexpensive platforms for programs that only run on outdated OS software, and affordable isolation of software development or pilot environments from on-line ones. Progent's virtual server engineers can provide Windows Server 2012 R2 network and server virtualization consulting, Microsoft Windows Hyper-V Virtualization help, VMware vSphere virtual processor expertise, and Citrix XenServer virtual server support. Progent can configure virtual servers to optimize performance, fault tolerance and manageability while simultaneously lowering expenses; suggest and test disaster recovery plans that reduce productivity loss in case of a major failure; and deliver continuing support, repair, and consulting assistance as computer technology advances.

  • Progent's Citrix-certified virtual desktop consultants can help your business to plan, deploy, administer, and support a virtualized Windows application delivery and management solution by providing Citrix XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to optimize your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support consultants can help your organization to administer and maintain an off-site datacenter that features high uptime, enhanced protection, and fast recovery.

    Progent's Microsoft Office Access consultants offer economical online consulting services for all releases of Office Access including Access desktop and Access Web App and can provide expert help for Access application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers custom webinar training for Access programming and database administration.

  • Progent's MS Exchange hosting support services provide a world-class data center with backed-up power and cooling systems, 24x7 site security and operations center, and failover connections to tier-1 Internet service companies. Hosted Exchange servers are configured as virtualized machines for fault tolerance, easy scalability, and rapid recovery. Progent's services include complete incorporation with your business network, access to handheld communication devices, automated tracking of efficiency and network security, spam and virus protection, security update and revision management, Call Center support, daily data backup, and comprehensive messaging management services.

  • Progent's Virtual Help Desk support services are a seamless expansion of your in-house IT service staff. Virtual Help Desk can include advanced call center features such as a special telephone number with customer-specific greeting. Progent can also send calls directly to staff technicians who are specifically provisioned and trained to handle your account. Also, Progent's Helpdesk professionals can manage trouble tickets from any client trouble ticket system for smooth integration with your internal technical services group. Benefits of Progent's Virtual Computer Support Help Desk Call Center services include professional Microsoft and Cisco Helpdesk expertise the minute you call, transparent extension of your in-house resources, front-line help for urgent client problems, and per-minute billing.

  • Progent’s Microsoft certified consultants can provide companies of all sizes advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that allows the rapid development of advanced business programs that can give your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and outside the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT network. Progent can also help your organization to perform an efficient migration to SQL Server 2012 or an upgrade to SQL Server 2014 from older versions of Microsoft SQL or from other RDBMS platforms.

  • Progent's disaster recovery consultants can help you design a disaster recovery plan in case of a catastrophic network failure. Progent can show you how to develop a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing so that when a disaster takes place, you reduce lost productivity. Progent's Microsoft and Cisco-authorized consultants can also assist your company to create an affordable, high-availability network solution that takes into account reliability issues involving a broad array of network technologies and procedures. Progent's business continuity experts can assist you to deal with the broader problems associated with keeping your company operational following a catastrophe by addressing not just IT issues but other problems such as alerting critical staff members, moving into alternate work space, accessing emergency transportation, hiring substitute employees, and submitting regulatory reports.

  • Progent's Microsoft AD support includes expertise in designing, deploying and troubleshooting complex Active Directory (AD) environments. Progent's Microsoft-certified consultants have extensive experience resolving challenging AD issues like replication, multi-domain partition configurations, corrupted AD objects, clean-up of legacy pilot software configuration objects in existing Active Directory environments, and fixing of failed installations of AD and AD-integrated software. Progent is also skilled in using “expert only” AD tools like ADSIEDIT, and NETDIAG.

    Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small businesses to make the move from the older physical in-house datacenter to the modern hybrid networking model that includes on-premises and cloud-based software and infrastructure. Progent's Microsoft Gold-certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud design for your computing environment. Progent can provide full-service project management to help you plan and carry out a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.

  • If you need to revamp your company web site, create in-house webs for functions like as HR or employee education, establish a powerful web presence for a new venture, or put together enterprise-level, database driven e-commerce applications, Progent has capable and seasoned web designers and developers. Web design consulting available from Progent's Applications Experts Team include web design, web site project management, .ASP and .NET programming, and graphics design. Progent's Microsoft SQL Server programmers, Oracle developers and DBAs, MySQL database experts, and Microsoft Access application developers can assist your business to plan, deploy, and maintain database-powered sites. Progent's consulting experts can also help you build and manage a secure, fault-tolerant server and communications infrastructure featuring wireless connectivity, to support your web platforms.



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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of technical support, IT outsourcing, or high-level services from a Microsoft or Cisco certified professional:

Call 650-931-2400 or send email to information@progent.com
















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