Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's experts knows how to deliver a wide selection of engineering and technical support help for IT networks based on any mix of Microsoft, Cisco Systems, Apple, and Linux/UNIX platforms. Network services available to small organizations in the San Mateo vicinity by Progent's team of Microsoft and Cisco certified technical professionals include:



  • In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers enterprises expert help for products from other major VPN vendors including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec. Progent can help you create a detailed security plan and choose the right products from a variety of vendors to achieve your security objectives while staying within your budget restraints.

  • If your IT system includes Cisco routers, you may be running an outdated version of Cisco IOS, the network OS used in virtually all Cisco router as well as the latest Cisco Catalyst switches. Cisco often provides updates to IOS in order to fix bugs, shore up security weaknesses, or improve functionality. Unfortunately, upgrading IOS and other Cisco OS platforms can be a challenge, depending upon your Cisco equipment and your network environment. As an example, there could be limitations of internal RAM that might cause a new software version to execute incorrectly. Progent's Cisco CCIE consultants can provide a wide variety of support services related to upgrading Cisco IOS or other Cisco control software like IOS EX or CallManager. Progent can run version audits of your router software, recommend sensible upgrades, provision Cisco devices, copy images, activate and test your Cisco software, tune throughput, resolve problems, and teach your IT staff how to get the benefits of all significant new capabilities.

  • The extensible design of Microsoft Dynamics GP (formerly Great Plains) makes it possible to develop customized Microsoft Dynamics GP applications that offer all of the basic elements of standard Great Plains solutions but also meet the specialized needs of your organization. With access to the Modifier with Microsoft VBasic for Applications, developers can utilize the most widely used customization environment in the software industry to adapt Great Plains information views, add or modify business logic, personalize reports, or exploit connectivity with Office software. Progent's experience with Microsoft .NET technologies, Microsoft SQL Server support, and development background with VBasic, XML and other developer systems make it possible to implement custom line-of-business applications and web commerce solutions that integrate tightly with MS Dynamics GP.

  • VMware Server is a no-cost virtualization package that runs like a conventional application on Linux and Microsoft Windows Servers. VMware Server enables companies to segment a physical server into multiple logical machines and to test virtualization with minimal investment. VMware vSphere Hypervisor (ESXi) is a free downloadable product that runs on bare metal. vSphere Hypervisor is ideal for developers, departments, and satellite offices who want to streamline application development, evaluate software in ready-to-run virtual environments, re-host outdated operating systems, simplify server deployment, and run resource-intensive application programs such as messaging, SQL, and accounting. Progent's expert VMware Server professionals can assist you with VMware Virtual Server, VMware GSX Server, and VMware VirtualCenter so your business can benefit from VMware server optimization.

  • Progent offers live webinars for popular workstation software including Excel, Word, Access, Outlook, Microsoft Dynamics GP (Great Plains), Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 8.1 and 10. Webinar-based training offers the benefits of traditional classroom sessions, including instant interaction between students and teachers, but eliminates the costs of travel and the challenge of trying to synchronize the availability of teachers and students.

  • Progent's Experts Team provides in-depth consulting expertise in specific application areas, allowing you to create fast, affordable and complete network solutions that address the specific needs of your business. Progent's applications consultants can assist your company to customize Microsoft's important business packages by providing a variety of services such as Microsoft Dynamics AX ERP Software consulting, Microsoft Dynamics GP Business Accounting Software education and programming, Microsoft Dynamics NAV Business Management Software support, Microsoft Dynamics SL (Solomon) Accounting Software help, and Microsoft Dynamics RMS (Retail Management System) deployment.

  • Progent can give your organization affordable online access to Microsoft-certified Exchange 2013 integration consultants, Exchange 2010 experts and Exchange 2007 Server consultants to create a fault-tolerant email system that includes protected email connectivity throughout your company. For mobile workers with portable devices, Progent offers Apple and Android tablet and smartphone integration support and RIM Blackberry management consulting.

  • Progent offers two low-cost service packages intended to allow small companies to receive a professional security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from beyond your firewalled perimeter to uncover possible risks in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from an authorized computer inside your firewall to evaluate vulnerabilities to internal assaults. Both security inventory packages are set up and executed from a protected remote site.

  • Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support, team, develop a corporate-wide security plan, streamline IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.

  • The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires an IT expert with hands-on background and extensive experience in designing and building effective end-to-end business technology systems. Progent's certified Microsoft Small Business Server consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and servicing network solutions based on the Microsoft SBS line of servers and applications.

  • Progent has lengthy experience both providing System Center Operations Manager support services and using this advanced system monitoring solution. Progent can provide small businesses two popular outsourcing service options based on-top of Microsoft Operations Manager: Network Monitoring Solution and Comprehensive Network Monitoring Bundle. To view a single-page printable datasheet detailing Progent's two outsourcing service packages for small businesses click: Server Monitoring Bundles.

  • Progent's certified Windows 7 migration consultants can help your company to manage and troubleshoot Windows 7 PCs. Progent's consultants can also help you to assess the likely business value of moving to Microsoft Windows 8.1 or Windows 10. If it fits your business to migrate, Progent's Windows 8 migration engineers and Windows 10 deployment experts can assist you to design and implement a non-disruptive deployment of a more current version of Windows.



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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you require computer assistance, information technology outsourcing, or high-level expertise from a certified Progent engineer:

Call 650-931-2400 or send email to information@progent.com
















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