Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's Computer Support Services in a Nutshell
Our Computer Support expertise is geared on small and midsize businesses that require rapid and affordable help for network reliability, security, performance, or maintenance. This brief list of professional support and information technology experience should provide you with a sense of areas where Progent can show you how to increase the business advantage of your computer network.

• The open architecture of Microsoft Great Plains – Dynamics GP makes it possible to develop customized Great Plains – Dynamics GP applications that offer all of the core elements of proven Great Plains solutions but also meet the individualized needs of your company. With access to the Modifier with Microsoft Visual Basic for Applications, developers can work with the most widely used customization environment in the software industry to quickly tailor Great Plains – Dynamics GP information views, add or modify business logic, customize forms, or extend integrations with Office software. Progent's expertise with Microsoft .NET support, SQL Server Database Consulting, and programming experience with VBasic, XML and other developer tools make it possible to design custom line-of-business applications and web commerce solutions that tightly integrate with Microsoft Great Plains - Dynamics GP.
  
  
• Web design consulting available through Progent's Experts Team include web site design and development, web site project management, .ASP and Microsoft .NET programming, graphics design, and 1-on-1 training in FrontPage. Progent can also provide expert consultants who can you architect and deploy custom eCommerce solutions.
  
  
• Progent's Microsoft-certified consulting team members and Mac experts can help you to connect your Mac systems to your Microsoft Exchange server through extensive Entourage consulting. Progent will ensure that your Microsoft Exchange Server is correctly setup and that WebDAV, LDAP and Outlook Web Access are correctly installed. Progent can also provide a full range of Microsoft Exchange support including integration, support, security management, mobile user support, performance tuning, plus anti-spam and anti-virus protection. Progent also offers customized one-on-one Entourage education.
  
  
• The historical service reports created for your business by Progent help you avoid becoming dependent on a single consultant. Progent's comprehensive reports of support services makes it possible for one Progent team member to resume where another left off while reducing time spent getting up to speed on your network environment. Detailed service documentation also provide your in-house technical staff with greater understanding of important technical problems surrounding your network and offer insight into how to anticipate and fix problems in the future. In this way, Progent's service reports are an important philosophy of Progent's policy of knowledge transfer. Another benefit of Progent's service documentation system is that your enterprise can more easily build up an internal IT support organization if and when it becomes more cost effective to do so, or you can move to another support organization if you become dissatisfied with Progent's service.
  
  
• The vast majority of small office interoffice communications networks feature virtually no redundancy failed equipment. Progent offers multi-site communications professionals to help you architect and implement high-availability, redundant environments for multi-site connectivity.
  
  
• Progent's fault-tolerant system consulting experts can help you design a sensible, fault-tolerant network infrastructure that addresses critical issues covering a wide range of infrastructure technologies and processes including failover Internet connections, server cluster environments, load balancing, secure data center solutions, interoffice connectivity, and disaster recovery.
  
  
• Progent can assist you architect, evaluate, pilot, deploy and maintain secure wireless bridges that integrate seamlessly into your IT network while providing a level of security that equals or exceeds wired network connections. For an example of Progent's consulting services for building-to-building wireless bridging, read the Wireless Consulting Case Study.
  
  
• Progent uses a team approach to computer network problem escalation, making it possible to solve even the most challenging technical issues that can crop up periodically. By leveraging hundreds of man-years of expertise from Progent's Microsoft and Cisco-certified staff members, Progent can quickly and efficiently solve even the most vexing network problems. Working with hundreds of customers and performing thousands of complex implementation and integration tasks every year gives Progent a unique perspective on which approaches are successful and which do not.
  
  
• Features of Progent's IT outsource packages include system assessment to ensure that your network meets industry standards of security and remote access, 24 x 7 network monitoring using MOM to anticipate problems before they disrupt your organization, optional Helpdesk Services from Progent's consulting experts, security audit to help protect your network from hackers and viruses, installation of Service Packs and security updates for servers and applications, discounts on Progent’s onsite troubleshooting services, and access to Progent’s team of Microsoft-certified system consultants and technicians.
  
  
  
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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you require technical help, IT outsourcing, or high-level services from a Progent expert:

Call 650-931-2400 or send email to information@progent.com