Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's network consulting for small companies in San Mateo are focused on clients who require quick and affordable help for network reliability, protection, productivity, administration, or recovery. The following brief selection of Progent's engineering support services and practice areas should give you an idea of the ways Progent can help your company to increase the competitive value of your information system.



  • The Contact Center service delivery model used by Progent offers small businesses an efficient alternative to reliance on freelance service individuals by offering in-depth technical knowledge shared by all support groups, optional 24x7 access to urgent assistance, fast escalation to world-class experts for solving the most intractable issues, service consistency and dependability, quick follow-up enforced by seasoned support managers, a selection of easy-to-use techniques for requesting support tasks, plus a high level of process visibility enabled by trouble ticket tracking and accessible via a web-based portal.

  • Progent can give your company affordable online access to certified Exchange Server 2010 consultants and Exchange Server 2007 support professionals to create a dependable email system that includes secure email connectivity throughout your organization, even for people who telecommute or for mobile workers with multiple devices like laptop PCs, RIM Blackberry handhelds, or other smartphones such as Apple iPhones, Android phones, and Windows phones.

  • There are several hundred enterprise-class data center colocation Sites in Northern California and larger metropolitan areas across the U.S., and Progent's Internet data center expert consultants can improve your systemís redundancy and performance by helping you select a remote data center facility that meets the particular requirements of your company including geographic proximity, size, communications, affordability, and extra additional features and services. Progentís colocation center support services are designed for businesses with hardware located at colo hosting facilities and requiring timely on-site assistance at the colo facility as well as online help from Microsoft and Cisco certified experts. Progent provides a variety of colocation center support services such as system topology evaluation, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, development and installation of zero-downtime systems, defining and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and creating high-availability server cluster configurations.

  • Progent can deliver a broad array of cost-effective desktop services to assist your business to install, integrate, troubleshoot, and administer workstations and laptops powered by Windows, Apple OS X Lion, or various editions of Linux. Progent's desktop troubleshooting and consulting services include remote and on-site help and range from emergency troubleshooting to complete outsourcing of workstation administration and support.

  • If you need to revamp your corporate web site, build in-house webs for functions such as HR or worker training, establish a compelling web presence for a start-up venture, or build enterprise-grade, data integrated e-commerce applications, Progent has capable and seasoned web development consultants. Web development consulting available from Progent's Technology Specialists Team include web design, web site project management, Microsoft ASP and .NET programming, and graphical content design. Progent's certified SQL Server programmers, Oracle programmers and DBAs, MySQL database consultants, and Microsoft Office Access support specialists can help your business to plan, deploy, and support data-powered sites. Progent's consulting experts can also help you build and maintain a protected, dependable server and communications network incorporating remote and wireless connectivity, to support your web applications.

  • Progent follows a collaborative approach to computer network issue escalation. By leveraging years of experience from Progent's Microsoft and Cisco-certified consultants, Progent can quickly and efficiently solve even the most vexing network issues. Working with hundreds of businesses and performing thousands of complex implementation and integration tasks every year affords Progent a unique perspective on which approaches are the most efficient and which methods should be avoided.

  • The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT consultant with hands-on expertise and broad knowledge in planning and implementing cohesive and comprehensive information technology systems. Progent's certified Small Business Server 2011 experts have extensive experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, managing, and servicing IT environments based on the Microsoft SBS line of servers and applications.

  • Progentís 64-bit migration specialists can assist you to update your application servers and desktop PCs affordably from 32 to 64 bits. Progent can assist your company to calculate the costs and advantages of moving to 64-bit computing, plan a cost-effective upgrade process that reduces operational disruptions, and offer responsive online support to assist you to configure 64-bit operating systems and application software on your current computers. Progent's Microsoft qualified processing consultants can help your company to integrate the 64-bit editions of Microsoft platforms like Windows Server 2008, SQL Server, Windows 7, and Office Excel.

  • In completing network technology projects for large customers, Progent utilizes a phased approach based on discreet milestones in order to adhere to budget constraints, tight schedules, and technical goals while minimizing business disruption. Progent's methodology uses established industry project management standards based on the best practices defined by the Microsoft Solutions Framework (MSF) and includes project requirements, architecture steps, project pilots, design adjustment, and expertly managed production roll-out. All phases are documented to provide a comprehensive historical record of technical services provided and to assist in ongoing system maintenance.

  • Progent's SQL Server application developers can help your organization to create and maintain database applications based on Microsoft's SQL Server RDBMS. Progent adheres to leading lifecycle management practices to build scalable, easy-to-manage SQL Server applications and knows how to work with a client's IT staff to deliver programs in a timely and cost-effective way. Progent for can help your company to create SQL Server applications by offering a broad selection of professional support services such as specification of features and scope, data tier architecture, data migration, T-SQL coding, software configuration, capacity planning, performance tuning, backup and restoration strategies, partitioning, reusable schema, synchronization solutions, security and compliance, and business continuity.

  • Progent's business software experts can assist you to set up an e-commerce system that is protected, dependable, and fast. Progent can also enable you to architect a web site that is closely integrated with your sales and supply chain databases to lower the expense and increase the reliability of web-based B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you architect custom web software based on standard development tools or customize off-the-shelf applications so that they address your specific business requirements. For database-driven applications, Progent can provide the expertise of SQL Server developers, Oracle programmers and DBAs, MySQL consultants, and Microsoft Office Access 2010 database application developers.



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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are looking for technical assistance, IT outsourcing, or advanced expertise from a certified Progent professional:

Call 650-931-2400 or send email to information@progent.com
















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