Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's certified professionals knows how to deliver a broad assortment of consulting and support help for information networks based on any mix of Windows, Cisco, Apple Mac, or Linux platforms. Support services available to small and mid-size companies in the San Mateo area by Progent's team of Microsoft and Cisco certified engineering experts include:

  • Progent's Office Access developers and consultants can provide affordable remote support for all editions of Office Access including Access desktop and Access Web App and offers advanced assistance for application development, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom online training for Access application programming and database administration.

  • Progent's Microsoft Azure planning and integration experts can help you with any phase of Azure cloud integration such as requirements definition, prerequisites evaluation, system design, pilot testing, deployment, automated administration, performance optimization, software license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can help you to configure and debug firewall appliances and VPN connections so that your clients can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to create a hybrid ecosystem that seamlessly combines physical datacenters with Azure-based resources.

  • Progent's Cisco-certified wireless consultants offer Cisco Aironet wireless AP planning and deployment consulting and Cisco wireless controller expertise to help you benefit from the IEEE 802.11ac Wave 2 WiFi specification to get three times the performance for your Wi-Fi LAN while increasing the area covered.

  • Progent's Technical Response Center is dedicated to delivering the highest quality of online network support offered anywhere for urgent and standard problems. For emergency issues that affect multiple users, vital people, or a mission-critical program, the Technical Response Center will engage in one hour or less. For standard issues, the TRC is committed to address your issue within two hours. In all cases, your trouble ticket will be created quickly and accurately, you will be sent a confirmation from the trouble ticket system, and the TRC will get in touch with you on every resolved problem to confirm you are comfortable with the resolution and willing to close out the ticket. Find out more details about Progent's TRC Customer Commitment.

  • Progent offers two ultra-affordable service packages designed to allow small businesses to get an objective security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs a comprehensive examination of your network from outside your firewalled perimeter to uncover potential risks in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from a secure machine within your company firewall to evaluate your exposure to inside threats. The two security inventory packages are set up and run from a protected external location.

  • Progent's Microsoft-certified Active Directory experts have extensive experience troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, corrupted AD objects, removal of legacy application configuration objects in on-line AD environment, and restoration of unsuccessful setups of Active Directory and AD-integrated software. Progent is also proficient in working with advanced Active Directory utilities like ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address important areas such as AD naming conventions, hierarchical structure, IT administration structure, selection and structure of group policy objects, as well as protection and monitoring specifications. Progent can also analyze the implications of server and service configurations on functionality and speed. Progent can assist companies to plan and install configurations of AD Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.

  • Progent's business software consultants can help you to install an e-commerce environment that is secure, dependable, and responsive. Progent can also help you to create a web site that is integrated with your sales and inventory software to reduce the expense and increase the reliability of web-based B2B, business-to-consumer, or buy-side to sell-side transactions. Progent can help you create specialized web applications using industry standard programming tools or tailor popular software products so that they address your individual business requirements. For database-intensive web applications, Progent can provide the expertise of certified Microsoft SQL Server developers, Oracle programmers and DBAs, MySQL experts, and Microsoft Office Access application programmers.

  • Progent's wireless technology consultants have wide-ranging backgrounds in the implementation and support of wireless networking technology and can help you to plan, configure, administer and troubleshoot wireless solutions that are compliant, resilient, expandable, simple to administer and use, able to handle your critical applications, and seamlessly incorporated into hybrid cloud environments. Online and on-premises support available from Progent cover a selection of wireless technologies such as smartphone integration, Wi-Fi infrastructure design and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless integration.

  • Progent's founder and head of engineering, Les Kent, was the architect for a Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year computer industry veteran and has managed the design and deployment of hundreds of innovative information technology solutions based on Microsoft and Cisco technologies. Mr. Kent started Progent in order to address the needs of small organizations who can't justify the burden of maintaining a large IT organization but who still require information networks with world-class reliability, protection, and performance.

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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of technical support, information technology outsourcing, or high-level services from a Progent professional, call 650-931-2400 or visit Contact Progent.

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