Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's certified professionals can provide a broad selection of engineering and technical support help for IT networks powered by any mix of Microsoft, Cisco Systems, Apple, or Linux/UNIX platforms. Support services offered to small and mid-size businesses in the San Mateo vicinity by Progent's team of Microsoft and Cisco certified consulting experts include:



  • The failover server cluster feature set incorporated into the most recent versions of Windows Server has been dramatically redesigned to streamline the deployment, configuration, and maintenance of clusters and to offer improved levels of network availability, security, efficiency, and versatility. New or enhanced capabilities include automated cluster verification, revamped configuration and deployment, improved cluster management, redesigned cluster infrastructure for maximum availability, hardened security and quorum models, minimization of failure points, more disk and RAM capacity, improvements for multi-site clusters, and live migration capability for Hyper-V virtual servers. Progent's Microsoft-certified cluster technology consultants can assist you evaluate the advantages of Windows clustering, design and execute an installation, train your network support staff to administer your cluster environment, deliver continuing consulting and technical help services, and create and test a disaster recovery procedure.

  • Progent's CISSP certified security experts and CISM certified security professionals can assist your company to protect your Apple Macintosh network system through expert services which include running extensive security audits, cleanup after virus attacks, configuring firewalls, deploying safe mobile access, installing automated applications for defense against viruses, spam, and DHAs, and designing a detailed security strategy tailored for your enterprise and network system.

  • Progent's Microsoft Active Directory consulting support includes expertise in architecting, deploying and troubleshooting complex Active Directory (AD) environments. Progent's Microsoft-certified staff have extensive experience troubleshooting challenging AD problems such as replication, multi-domain partition configurations, corrupted AD objects, clean-up of legacy pilot software configuration objects in existing Active Directory environments, and repair of failed installations of AD and AD-integrated applications. Progent is also skilled in using advanced AD tools such as ADSIEDIT, and NETDIAG.

  • Stealth intrusion testing is a key component of any comprehensive IT system security plan. Progentís security experts can perform thorough stealth penetration security checks without the knowledge of your organization's in-house IT staff. Unannounced penetration testing shows whether current security defense systems such as intrusion detection warnings and event log monitoring are correctly configured and consistently observed.

  • If your IT system includes Cisco Systems routers, you may be running an old release of IOS, the network OS powering most Cisco router as well as the latest Catalyst switches from Cisco. Cisco frequently provides upgrades to IOS to fix problems, shore up security weaknesses, or add functionality. Unfortunately, upgrading IOS and other Cisco operating systems can be a challenge, depending on your Cisco appliance and your system infrastructure. For example, there could be limited local RAM that could cause a new software version to operate incorrectly. Progent's Cisco CCIE consultants can provide a wide variety of support services associated with upgrading Cisco IOS or any Cisco OS like CatOS or CallManager. Progent's consultants can run inventories of your Cisco software, propose sensible upgrades, prepare Cisco devices, copy images, configure and verify your Cisco software, tune performance, resolve problems, and teach your network support managers how to take advantage of any significant new features.

  • Progent can give your business affordable online access to MS Exchange Server 2016 planning and deployment consulting services, certified Exchange Server 2013 integration consultants, Exchange Server 2010 consultants and Microsoft Exchange 2007 support professionals to architect a dependable email system that provides protected email connectivity throughout your business. For road warriors with portable devices, Progent offers Apple and Android smart phone integration support and Blackberry administration expertise.

  • Progent's certified Microsoft Project Server and Project Online experts can provide advanced expertise in deploying and managing all editions of Microsoft Project and can provide a wide range of affordable remote support services based on industry best practices to assist businesses of all sizes to get all the benefits of this powerful platform. Support services offered by Progent include solution planning, software configuration and upgrades, strategies for secure file and status sharing among local and offsite users, network optimization, and specialized online training classes.

  • Microsoft Lync Server 2013 allows businesses of all sizes to build a manageable and protected communications ecosystem that supports the modern BYOD computing style with IM, presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN telephony enabled for a broad assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 experts can help your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology appropriate for your current and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live webinar and onsite training to your management staff and end users. Progent offers in-depth expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook, Word and PowerPoint.



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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of technical support, IT outsourcing, or top-level services from a Microsoft or Cisco certified engineer:

Call 650-931-2400 or send email to information@progent.com
















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