Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's certified professionals knows how to deliver a wide range of consulting and support help for information environments powered by any combination of Microsoft, Cisco, Apple, or Linux/UNIX platforms. Network services available to small and mid-size companies in the San Mateo neighborhood by Progent's staff of seasoned engineering professionals include:



  • Progent follows a team approach to network system problem escalation. By harnessing extensive experience from Progent's Microsoft and Cisco-certified consultants, Progent can quickly and cost effectively resolve even the most troublesome computer issues. Working with hundreds of customers and performing thousands of complex support and integration tasks every year affords Progent a unique perspective on which methods are the most efficient and which methods don't work.

  • Progent provides interactive remote webinar education seminars. Virtual interactive webinars provide a convenient and economical option for training your IT workers to use a wide assortment of key software products such as Excel, Microsoft Office Word, Office PowerPoint, Access, MS Office Outlook, Publisher, MS Office Project, Microsoft Office Visio, and Microsoft Great Plains. Progent also offers one-on-one on-premise training for clients in Northern California and major cities across the United States.

  • In addition to offering Microsoft Dynamics business solutions consulting, Progent also offers Macola Financials support, MAS 90 ERP support, and QuickBooks Enterprise Edition education.

  • Progent provides comprehensive service reports for all completed services. These service reports offer your in-house technical staff a concise and useful history of important technical issues surrounding your system and can provide insight into how to plan for and fix future issues. Besides representing a useful technique for knowledge transfer, detailed IT service reports also protect your business from becoming hostages to a service provider who won't share important technical facts about your information system.

    Progent's Microsoft-certified Windows 10 migration consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Remote and on-premise assessment and migration services for Microsoft Windows 10 provided by Progent's consultants include Return on Investment estimates, project management, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, data and identity security, streamlined deployment and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and ongoing technical help.

  • Progent's Microsoft-certified Windows Server 2012 R2 support experts can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and migration strategies, optimize your network infrastructure for on-premise, multi-location, cloud-based, and partial-cloud environments, train your IT management, staff, develop a corporate-wide security strategy, streamline network management, help with application development, and generate and test a disaster recovery/business continuity plan.

  • The Call Center service delivery structure adopted by Progent gives small companies an effective option to replace reliance on independent consultants by offering broad technical knowledge shared by all support teams, optional round-the-clock availability of urgent help, escalation capability to world-class experts for handling even the most intractable problems, service consistency and dependability, quick follow through overseen by veteran IT service managers, a variety of convenient ways for requesting service tasks, plus a high level of progress visibility enabled by trouble ticket tracking and available via a web-based portal.

  • In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers small businesses expert consulting for solutions from other major Firewall and VPN suppliers including Checkpoint Software, WatchGuard, Juniper-Netscreen, SonicWALL, and Symantec-Raptor. Progent can help you design a comprehensive security plan and choose the right products from multiple suppliers to achieve your security objectives while staying within your spending restraints.



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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you need computer support, information technology outsourcing, or advanced services from a Progent engineer:

Call 650-931-2400 or send email to information@progent.com
















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