Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's experts can provide a wide assortment of engineering and support help for information networks powered by any mix of Microsoft, Cisco Systems, Apple, or Linux/UNIX technologies. Network support services available to small and mid-size businesses in the San Mateo vicinity by Progent's staff of seasoned technical professionals include:

  • Progent's consultants for Apple Mac OS X technology can assist the creative aspect of Mac OS X systems by offering support services and knowledge transfer in graphics, audio, and video. Progent's consultants can offer expertise in a range of Mac programs such as Photoshop, Illustrator, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with discrete projects like digitizing audio or video or setting up an audio/video post production facility.

  • Progent's Citrix-certified desktop virtualization consultants can assist you to plan, implement, administer, and troubleshoot a virtual Windows desktop and application delivery and management solution by offering XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network infrastructure for delivering server and client-side applications, and Progent's datacenter support consultants can help your organization to administer and maintain an off-site datacenter that offers high availability, advanced security, and rapid recovery.

  • Progent can help you setup Microsoft Windows Services for UNIX or Subsystem for UNIX-based Applications (SUA) to achieve co-existence between Windows and Linux networks. SFU provides interoperability between Microsoft Windows Server and various versions of UNIX/Linux including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows server folders via NFS and integrated authentication in Windows Server 2003 Active Directory environments. SFU's Interix subsystem includes a full set of UNIX/Linux tools and shells, support for a single rooted file system, and an application development package for porting applications.

  • Progent's network experts can assist you to install affordable wireless bridges by providing support services for designing, selecting, testing, setting up, and maintaining secure wireless networks that integrate seamlessly into your IT network while offering a degree of security that matches or exceeds cabled network connections. For a case study of Progent's consulting services for campus-wide wireless bridging, read the Wireless Consulting Case Study.

  • Progent provides detailed service reports for all completed services. These service reports offer your in-house information technology staff a concise and helpful record of important technical issues involving your system and can offer insight into how to anticipate and solve future problems. Besides being an excellent mechanism for knowledge transfer, detailed IT documentation also keep your business from becoming hostages to a service provider who doesn't divulge important technical facts about your information system.

  • Progent's Microsoft certified Windows 7 migration consultants can help your company to evaluate Windows 7 to verify application and driver compatibility and to check its speed and stability working with your applications. Progent's consultants can also show you how to assess the potential business value of adopting Windows 7. If Microsoft Windows 7 fits your business strategy, Progent can help your IT organization to design and execute a non-disruptive migration to Microsoft Windows 7 from a previous release of Microsoft Windows.

  • Progent's Virtual Help Desk support services are an integrated extension of your internal IT service organization. Virtual Help Desk can include advanced call center features such as a special telephone number with customer-specific greeting. Progent will also send calls directly to staff technicians who are specifically provisioned and trained to handle your needs. In addition, Progent's Help Desk professionals can use trouble tickets with any customer trouble ticket software for smooth integration with your in-house support services group. Benefits of Progent's Virtual Computer Support Help Desk services include professional Microsoft Help Desk expertise the moment you call, transparent expansion of your internal resources, front-line help for urgent client issues, and by-the-minute billing.

  • Progent can provide a Cisco Certified Internetwork Expert or Cisco Certified Network Professional to show you how to deploy Cisco IP telephony products. Progentís VoIP engineers can evaluate your current IT system and Internet access channels to see if your environment is optimized to handle VoIP products effectively, help you to select and deploy Cisco hardware and software that make sense for today's requirements and future growth plans, and integrate your Cisco Voice over IP system with products from third-party vendors. Progent is able to provide expertise in all of Cisco IP Telephony products such as Cisco Unified Messaging and Cisco Unified Communications Manager Express.

  • Progent offers affordable access to an Oracle certified expert for Oracle database administration services or an Oracle application developer. Progent can assist your business to develop effective mechanisms for key Oracle DBA activities including database tuning, backup and restore strategies, and information protection, or mentor your in-house staff how to follow industry leading practices for streamlining major administration tasks. Progent can in addition provide the services of a PL/SQL developer to help you to design, test, enhance, or migrate Oracle programs that can range from forms to data-driven web sites. Progent offers skill with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize current SQL code using Oracle's SQL Tuning Advisor.

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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of computer support, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional:

Call 650-931-2400 or send email to information@progent.com

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