Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's experts can deliver a broad array of engineering and technical support assistance for computer environments based on any mix of Microsoft, Cisco, Apple Mac OS X, or Linux platforms. Network services offered to small and mid-size businesses in San Mateo by Progent's team of seasoned consulting experts include:



  • Progent’s team of Microsoft and Cisco-qualified consulting experts average more than 10 years of real-world industry experience, in the trenches of IT support, performing a large variety of technical tasks for a extensive array of customers. Each consultant brings a set of personal best practices from this lengthy industry experience, and these are further refined by the company-wide best practices training that Progent instills in its consulting staff. For large projects, Progent consultants utilize the Microsoft Solutions Framework (MSF) model for service delivery which divides projects down into individual and manageable phases that lower the potential of a task running over budget or past expected completion date.

  • Even if your IT budget is minimal, Progent provides affordable service options that will give your IT network the reliability, protection, and performance your organization requires. Progent's optional Around-the-Clock Network Support Services, leveraging the talent of experienced Microsoftand Cisco accredited IT experts, the most advanced network administration software, and value-priced service packages, can keep your line-of-business network applications and servers up and running.

  • Progent has put together two ultra-affordable service packages designed to allow small companies to receive an objective network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers an extensive test of your network from beyond your company firewall to determine potential weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a certified security professional executes a network scan from a secure computer within your company firewall to assess the risk to internal threats. Both security inventory services are set up and run from a protected external site.

  • Load balancing your servers enhances throughput and provides redundancy by working around failed servers in a load-balanced array. Progent's load balancing support services cover a wide selection of fault-tolerant load balancing solutions such as system load balancing, load balanced programs, network backbone routing, and content dispatching products including F5 Networks 3DNS. Non-stop load balancing technologies for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.

  • Progent offers in-depth Microsoft Business Solutions Microsoft CRM application consulting and uses this powerful productivity software as a core line-of-business application. Dynamics CRM helps organizations build successful customer relationships by offering integrated Sales and Customer Service modules that enable staff members to share vital customer information to help improve sales success and produce consistent, on-the-ball customer service.

  • Progent is the leading source of easy, immediate, and economical access to Cisco CCIE engineers. CCIEs are elite networking experts who are awarded this prestigious classification only after thorough testing by Cisco Systems. CCIEs are able to resolve the most complicated problems associated with network design, deployment, repair, and support. Progent’s CCIE consultants work closely with Cisco engineers in identifying issues with Cisco's IOS platform and developing fixes or obtaining software updates to resolve problems. Progent can provide quick contact with a CCIE by telephone so that you can get immediate assistance for tough network problems that are impacting business efficiency but are beyond the expertise of your local network support providers.

  • Features of Progent's Information Technology outsourcing packages include network evaluation to ensure that your environment meets established standards of security and online access, 24x7 server monitoring based on Microsoft System Center Operations Manager to identify issues before they impact your business, optional Help Desk Services from Progent's technical experts, security audit to help guard your network from hackers and viruses, installation of Service Packs and security updates for servers and applications, savings on Progent’s remote support services, and contact with Progent’s team of Microsoft and Cisco-certified network engineers and technicians.

  • License-free wireless building-to-building links offer a fact and inexpensive way to build secure, high-speed data communications between offices. This can eliminate the cost of an additional data line, provide an emergency fault tolerant communication link, or act as a low-cost data backhaul. By minimizing installation expenses and eliminating recurring costs required by standard T1, E1 or DS-3 circuits, wireless building-to-building bridges can often pay for themselves within a few months.

  • Progent's most popular enterprise consulting include systems architecture definition, piloting, deploying and troubleshooting IT environments based on Microsoft technologies by providing services such as complex Active Directory configuration, Microsoft Exchange 2007 integration, Microsoft Exchange Server 2003 migration, Microsoft System Center Configuration Manager deployment, and Microsoft SQL Server 2008 programming. Progent can also assist enterprises with Microsoft System Center Operations Manager customization and integration for automated network monitoring. For Windows Vista and Microsoft Windows 7 migrations and Exchange 2007 Server upgrades, Progent can assist with design and can also provide hands-on help in installation at branch offices in Northern California and in major cities throughout the United States. Progent's large team of Cisco CCIE-certified network consulting experts can assist large organizations to troubleshoot intractable network issues impacting the stability or performance of mixed-platform networks. Progent's GIAC, CISSP, and CISA certified network security engineers can provide impartial and complete network security assessments to help large businesses validate their compliance with regulatory security standards.





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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of technical help, information technology outsourcing, or top-level expertise from a Progent consultant:

Call 650-931-2400 or send email to information@progent.com
















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