Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's Information Technology Consulting Services in Summary
Progent's Network Support services are focused on small and midsize companies who need fast and economical solutions for system reliability, security, performance, or maintenance. The following abbreviated list of consulting services and technical expertise should give you an idea of areas where we can help increase the business advantage of your information network.

• Progent's Apple certified experts can help you setup Entourage email and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who run Microsoft Outlook. With Entourage for Apple Mac, you can receive and transmit email, search your Exchange address book, import email addresses, sync up your calendar and invite co-workers to meetings with your Exchange account.
  
  
• Progent offers an assortment of IT Support Packages based on the proactive problem solving power of MOM 2005, a powerful server management application platform that monitors the availability, performance and security of your IT environment and identifies issues before they can impact your system.
  
  
• Progent's Mac networking experts can assist you with a wide range of IT infrastructure issues including system architecture, mobile connectivity, internetwork integration, security, and emerging technologies such as VoIP and flexible wireless connectivity. Progent can help you setup Apple’s Xserve enterprise servers, Xserve RAID redundant storage systems, and Xsan SAN solution. Progent can also provide certified experts to support Cisco routers and switching infrastructure.
  
  
• Progent can provide enterprises in Northern California and major cities throughout the United States with network experts familiar with the new features of Microsoft Word 2007 or Word 2003. An experienced consultant from Progent's Experts Team can provide 1-on-1 Microsoft Word training to keep your organization up to speed on Microsoft Word 2007 or 2003.
  
  
• Progent's fault tolerant design experts and Cisco CCIE-certified consulting experts can help you apply the latest connectivity technology to implement inexpensive fault-tolerant ISP connections.
  
  
• Progent offers Windows 2003 clustered environment expertise to help your organization implement clustered server configurations that offer 100% uptime, even for normal management work. This redundancy is possible because a single server in a cluster can be brought down for maintenance work without impacting users. Clustering also allows network administration personal to perform important security updates during regular office hours without reducing user productivity.
  
  
• Progent has created a whitepaper that summarizes the benefits a small business can derive from outsourcing network consulting and other IT services. The whitepaper offers specific examples of how California based organizations benefited from Progent's outsourcing services by improving the business value of their IT networks and reducing costs on IT support. To download a printable PDF version of this document and find out how network outsourcing can reduce costs and improve productivity, click:
  Business Information Technology Outsourced Support Whitepaper (140 Kb PDF file).
  
  
• Managed Network Monitoring is a type of shared outsourcing that allows your internal network administration staff to benefit from the network monitoring services of an outside organization. If your enterprise has a small internal technical staff, Progent's Managed Network Monitoring co-sourcing package is an inexpensive way to maximize network availability, performance and security. For customers who utilize Progent's Managed Server Monitoring Package Progent performs a needs assessment and deploys Microsoft Operations Manager (MOM), sets up MOM server infrastructure to monitor your network, provides Help Desk Call Center support coordinated with MOM, remotely monitors, diagnoses, and/or fixes problems, and performs regular service maintenance including application of service packs and security patches.
  
  
  
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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are looking for computer support, IT outsourcing, or professional expertise from a Microsoft or Cisco certified expert:

Call 650-931-2400 or send email to information@progent.com