Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's IT support services for small and mid-size businesses in the San Mateo neighborhood are focused on clients who need immediate and affordable assistance with network dependability, protection, efficiency, manageability, or repair. This brief selection of Progent's consulting support options and technical experience should provide a sense of the ways Progent can assist you to enhance the competitive value of your computer system.



  • Progent offers high-level remote consulting for disaster recovery/business continuity planning, testing, and education to assist your company to respond to potential disasters, reduce service disruption for your vital network functions, avoid lost information, and meet examiners' letters and business requirements. Progent's business continuity experts can work closely with your executive and network support group to provide risk and business impact evaluation, identify interdependencies, identify the assets required to run your business, prioritize business-critical network functions and specify allowable restoration times, qualify hot backup centers, set up secure remote access capability for crucial employees, implement emergency notification mechanisms and define responsibilities for staff, document a comprehensive recovery and test plan, and train management and technical staff to execute the agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster tools proven in Microsoft's massive Azure public cloud.

  • Progent can provide companies with an information management professional who can act as a part-time Chief Information Officer. This experienced technology executive can provide long-term direction to help your company to integrate sensible technology to improve business processes so they match more closely with your business goals. Your company can develop and implement a well conceived IT plan without absorbing the cost of a full-time senior IT executive. Key tasks Progent's temporary CIO can carry out include growth strategies, rationalizing IT budgets, building models for Return on Investment, reengineering workflows, negotiating contracts with vendors, establishing security and compliance standards, cash flow management, automating data center administration, software revision tracking, network asset documentation control, and disaster recovery/business continuity planning.

  • Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small company's servers in a solution that gives the highest degree of availability and expandability and is in addition easy to migrate to any data center. Progent's Private Cloud hosting and management services are built upon mature virtualization architectures that allow small companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, system support, and IT administration while achieving world-class fault tolerance and an unmatched level of vendor flexibility. Learn more about Progent's ProSight family of managed services for small organizations.

  • Progent's certified Microsoft Project and Project Online experts offer advanced online and on-premises support for Microsoft Project Server and Project Online as well as for Microsoft products that work in conjunction with Project and Project Online. Consulting support services provided by Progent include Microsoft Project Server and Project Professional integration, SharePoint Server 2013 migration consulting and application development, SharePoint Server 2010 planning and deployment, Microsoft SQL Server 2016 upgrades, Microsoft SQL Server 2014 migration, SQL Server 2012 support, MS Exchange 2016 migration, Microsoft Exchange Server 2013 configuration, Microsoft Exchange 2010 management, Excel and Office 365 Excel development, and Office PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network engineers to assist your company to enhance your infrastructure to accommodate local, branch office, at-home, and mobile users so they can use Project Server to collaborate safely and efficiently. Progent's network security engineers can assist your IT team to define and police security workflows that protect important project data without disrupting the efficient sharing of authorized information.

  • The complexity and versatility of Microsoft Windows Server 2008 R2 calls for an information technology expert with practical experience and broad knowledge in architecting and building cohesive end-to-end business information environments. The experience of Progent's certified Windows Server 2008 engineers, with an average of over a decade of background supporting Microsoft-based technology, assures your success in maintaining and managing your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consultants can also help you to assess the benefits of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later or later. If you are considering building a hybrid architecture that combines on-premises resources with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

  • Load balancing your servers improves performance and offers redundancy by side stepping failed servers in a load-balanced array. Progent's load balancing support services cover a wide range of high-availability load balancing solutions including system load balancing, load balanced application software, LAN/WAN backbone routing, and content dispatching technology including Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting services include Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing feature of Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.

  • Progent's Cisco CCIE-certified network consultants offer world-class online and on-premises consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that range from small organizations and campus LANs to enterprise data centers and ISPs. Progent can show you how to deploy Cisco's continually improving switch technology to achieve the performance, scale, resilience, virtualization, security and manageability required for your business. For information about Progent's consulting and support services for Cisco's extensive family of Catalyst switches, see Catalyst switch consulting and support services. To learn about Progent's consulting and troubleshooting services for Cisco's Nexus Series of data center switches, refer to Cisco Nexus switch support. For details about Progent's support services for Cisco Meraki switches, visit Meraki switches consulting services.

  • The Progent Test and Training Lab located at the QTS Data Center in Sacramento can be used for piloting line-of-business applications, creating cost-effective migration methodologies, assessing and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training environments for new products and technologies. For Progent customers without adequate in-house resources to configure effective pilot systems, the lab cuts capital costs and technical risk while keeping critical IT projects on schedule.

  • Progent offers access to the affordable support of remote Internet connectivity consultants to help your organization to assess or enhance your ISP services so your Internet connectivity solution meets your business needs. Services available from Progent's engineers include assessment of your existing bandwidth use, carrier and service plan analysis and selection, network provisioning, and overseeing a smooth switchover to a new ISP and/or service plan. Provisioning can include enhancing existing routers and configuring additional ones, implementing firewalls, and designing dependable BGP configurations.

  • Progent offers remote or onsite help from a certified CCIE consultant to assist your business to plan, implement, manage and repair converged communications environments that incorporate Cisco Unified Communication technology in a local, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have extensive backgrounds helping companies of all sizes to create collaboration solutions by providing services such as Unified Communications Manager (CUCM) and Cisco CallManager system design and deployment, IP voice and video phones setup, and wireless IP phone solutions. Progent's consultants can assist you with Cisco's extensive portfolio of UC applications such as Cisco Jabber, WebEx, Unity Express, Cisco Unified Contact Center Express, and Unified Mobility.

  • Progent's iPhone and iPad integration consultants offer affordable online assistance to help your business to plan, deploy, and fix any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you get past occasional technical bottlenecks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or support a highly available, secure and scalable network infrastructure that is best suited to your computing model. Progent also offers online or onsite training for individuals or groups to help manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the business value of your information system.

  • Progent's certified Cisco Wi-Fi controller experts can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller products. Progent offers support for hardware-based and software-based Wi-Fi controllers and can help you to decide which version is appropriare for your Wi-Fi environment. For Wave 2 wireless controllers from Cisco, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller expertise.



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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of technical support, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 650-931-2400 or visit Contact Progent.
















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