Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's certified professionals can provide a wide selection of consulting and technical support help for computer systems based on any mix of Windows, Cisco, Apple macOS and OS X, and Linux platforms. Support services available to small and mid-size organizations in the San Mateo area by Progent's staff of Microsoft consulting professionals include:



  • Progentís Microsoft certified consultants can provide businesses of any size advanced MS SQL Server 2008 support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the speedy creation of enterprise-grade business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the firewall. In addition to providing consulting, support and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also help you to carry out an efficient move to Microsoft SQL Server 2016 or an upgrade to SQL Server 2014 from older releases of SQL Server or from different RDBMS products.

  • Progent can provide companies with an information management expert who can act as a temporary or part-time Chief Information Officer. This veteran technology executive can provide strategic direction to assist your company to deploy sensible technology to enhance business operations so they align better with your business goals. Your business can create and install a well thought out IT plan without incurring the expense of a full-time Chief Information Officer. Key services Progent's temporary CIO can perform include strategic planning, rationalizing IT budgets, developing models for TCO and ROI, analyzing workflows, negotiating with vendors, establishing security standards, monitoring service level agreements, automating network management, patch control, network asset documentation control, and disaster recovery preparedness.

  • ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your network operating efficiently by tracking the state of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent consultant so that all looming problems can be addressed before they have a chance to disrupt productivity. Learn about Progent's complete ProSight portfolio of value-priced network management outsourcing services for small and mid-size businesses.

  • The Progent Test and Training Lab located at the QTS Colocation Center in Sacramento, California is available for testing mission-critical applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients who lack adequate in-house resources to assemble effective test environments, the lab reduces capital costs and engineering risk while keeping critical network initiatives on schedule.

  • Windows Server Essentials is a value-priced, versatile operating system that allows small organizations to transition from the traditional stand-alone in-house datacenter to the contemporary hybrid computing paradigm that combines on-premises and cloud-hosted resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consultants offer cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to evaluate the possible productivity and cost benefits of migrating to Essentials and implementing a hybrid local/cloud-based model for your computing ecosystem. Progent offers comprehensive project management support so you can plan and carry out a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide ongoing consulting, technical support, and customized training. (Learn about Progent's Office 365 integration with on-premises installations of Exchange and Azure integration consulting.)

  • Progent has a long background delivering a broad range of online network consulting and urgent repair services to local governments and schools across the U.S. Progent is among the pioneers in delivering expert online IT support and has provided IT solutions to organizations in every state. (Check out Progent's customer testimonials.) Progent's online information technology consulting for local governments eliminates travel costs and solves problems faster than onsite service calls.

  • ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about Progent's ProSight portfolio of managed IT services for small businesses.

  • Windows Hyper-V 2016 utilizes key features initially developed for and refined on Microsoft Azure, one of the world's biggest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to run your critical applications, design an efficient network architecture for a cloud-centric or hybrid deployment, create and carry out a non-disruptive migration strategy, train your IT management and technical support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.

  • Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of all sizes to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

  • Progent's Juniper Networks-authorized NetScreen engineers can assist you to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to more current Juniper products, and repair network infrastructure issues in Juniper-only or mixed-technology environments.



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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of computer help, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 650-931-2400 or visit Contact Progent.
















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