Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Progent's experts knows how to provide a broad array of engineering and support help for IT systems based on any mix of Windows, Cisco, Apple Mac, and Linux/UNIX platforms. Network services offered to small businesses in the San Mateo vicinity by Progent's staff of Microsoft Gold engineering professionals include:



  • Progent's disaster recovery consulting experts can help you design a disaster recovery strategy to prepare for a total network failure. Progent can help you create a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing so that after a disaster takes place, you minimize lost productivity. Progent's Microsoft and Cisco-authorized professionals can also assist you to build an affordable, high-availability network solution that takes into account availability issues involving a wide range of infrastructure technologies and procedures. Progent's business continuity experts can help your company to deal with the broader problems related to keeping your company running after a catastrophe by addressing not only information technology issues but additional issues like alerting critical personnel, locating alternate work space, acquiring replacement vehicles, finding substitute workers, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery experts can show you how to design and build a cost-effective disaster recovery solution for hybrid cloud environments using tools field-tested in Microsoft's Azure public cloud.

    Progent's Microsoft Access consulting experts offer cost-effective remote support for all editions of Microsoft Access including desktop and browser-based versions and can provide advanced assistance for Access application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide tailored webinar training for Office Access application development and DBA services.

    Progent's Microsoft Gold-certified Microsoft SCOM 2012 consulting experts have more than a decade of background designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of any size advanced online or onsite consulting services for SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide fast online or onsite technical support to assist you to remediate critical problems detected by System Center 2012 Operations Manager.

  • Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a DR system based on Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point hosted on the Microsoft Azure cloud.

  • Progent's Cisco IP phone and video IP phone consultants can help you to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, resolving QoS, configuring SIP trunks and CUBE internetworking, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco SRST solutions for high availability.

  • VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can generate audit reports to confirm complete service restoration, validate SLAs and demonstrate compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly recover the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to plan, configure, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.

    Progent has been delivering SharePoint consulting services since the initial SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist organizations of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine if an in-house, online or hybrid configuration is best suited for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in specific jobs related to your SharePoint 2013 migration.

  • The failover clustering feature set built into the latest versions of Windows Server has been dramatically redesigned to streamline the installation, setup, and management of server clusters and to provide greater levels of system availability, security, performance, and versatility. New or improved capabilities include automated cluster Validation, easier setup and installation, improved cluster management, redesigned cluster architecture for increased uptime, better security and quorum models, minimization of failure points, more disk and memory capacity, enhancements for multi-site clusters, and live migration support for Hyper-V virtual servers. Progent's Microsoft-certified cluster technology experts can help your company evaluate the advantages of failover clusters, plan and execute a deployment, train your network support personnel to administer your failover clusters, deliver ongoing consulting and support services, and produce and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's massive Azure public cloud.

  • Progent has provided remote technical support help to companies in each state in the U.S. Many of these clients have shown their high regard for Progent in the form of testimonials to the high quality of Progent's service personnel. Check out Progent's client testimonials to see what people say concerning the high level of Progent's network support services.

  • Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange. This permits you to have some mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified consulting team can help your organization with any facet of planning, implementing and troubleshooting your hybrid Office 365 solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical problems and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and on budget. To learn more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange environments, see Office 365 integration solutions with on-premises Exchange.

  • Progent's hybrid cloud solutions consultantsoffer advanced online support services to assist businesses of all sizes to connect their information networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective hybrid ecosystems that support Windows and Linux systems and apps in hybrid topologies that seamlessly combine physical IT assets as well as public cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging.



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If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you need computer assistance, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 650-931-2400 or visit Contact Progent.
















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